The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 73 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MISTER BOOKING shines in onboarding , with exclusive features like Ancillary revenue tracking.
Redforts shines when it comes to ease of use and intuitive system , with exclusive features like Guest CRM and Centralized Messaging.
Side-by-side ratings based on 73 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 30 | 43 |
After analyzing 73 verified reviews, MISTER BOOKING users most value its support quality, customizable features, ergonomics and design, while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
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Support quality
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Ease of use and intuitive system
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Customizable features
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Reservation management
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Ergonomics and design
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Customer service
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Operational efficiency
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Continuous improvement and innovation
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Report generation
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Integration capabilities
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Booking engine
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Interface and design improvements
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Connectivity issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #33 14 reviews | #31 21 reviews |
| Mid-Size (25-74 rooms) | #45 4 reviews | #49 3 reviews |
By Property Type
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| Boutique ▾ | #40 10 reviews | #30 18 reviews |
| Luxury ▾ | #35 7 reviews | #39 5 reviews |
| Branded / Chain | #46 3 reviews | #49 2 reviews |
| Extended Stay | — | #37 2 reviews |
By Region
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| North America | — | #32 4 reviews |
| Europe ▾ | #19 25 reviews | #14 39 reviews |
| Asia Pacific | #36 1 reviews | — |
Choosing between Misterbooking and Redforts for your hotel’s management software hinges on your operational needs, hotel size, and growth plans. Misterbooking offers a robust, highly-rated PMS with deep integration options, particularly suited for independent hotels and inns. Conversely, Redforts presents a more all-in-one suite with extensive feature sets, ideal for properties seeking automation and integrated management across various types of accommodations. Which features and approach align better with your hotel’s future?
Both Misterbooking and Redforts aim to streamline hotel operations, but they diverge significantly in their focus. Misterbooking emphasizes its core PMS capabilities, including channel management and booking engine, with a high user rating based on 29 reviews, most recent in the last six months. Redforts, with 40 reviews and more recent feedback, touts a broad suite of tools, including revenue and yield management, POS integration, and online check-in, appealing to properties seeking comprehensive automation. Do you prioritize a dedicated PMS or an all-in-one solution?
Misterbooking’s strength lies in its seamless hotel operation management, especially for independent hotels, inns, and boutique properties. Its recent reviews praise its reliability, connectivity, and support, emphasizing its core PMS features. Redforts, on the other hand, excels in automating tasks, reducing manual errors, and providing a wide array of functionalities, making it attractive for hotels that want extensive management tools integrated into one platform. Are you looking for a specialized PMS or a broader operational toolset?
If your hotel needs a high-rated PMS with excellent booking channel integrations, Misterbooking is the clear choice. Its 4.78/5 overall rating, backed by 29 reviews, demonstrates strong reliability and user satisfaction, particularly in European markets. If your hotel requires a comprehensive, all-in-one management platform with automation, revenue tools, and online check-in, Redforts, with its 0/5 rating based on 40 reviews—though less well-rated—is more favored for its breadth of features and ease of automation. Which primary challenge are you trying to solve?
For properties focused on strong PMS capabilities, Misterbooking’s flexible reservation management, excellent connectivity, and dedicated support make it ideal. Conversely, if your hotel prioritizes automation, integrated revenue management, and reducing manual intervention, Redforts’ extensive modules and automation features make it the better fit. Do you need a specialized PMS or an all-encompassing management suite?
Both products are highly rated for ease of use, with Misterbooking scoring 4.71/5 and Redforts 4.68/5. Misterbooking’s recent reviews highlight its intuitive interface and straightforward onboarding, though some users note a need for aesthetic updates and better ergonomics. Redforts is praised for its user-friendly design and simplified management, with users appreciating its minimal learning curve for staff. Edge: Misterbooking.
While both systems are accessible, Misterbooking’s strengths include its customizable interface and ease of integration, making daily management smoother. Redforts’ modular approach simplifies onboarding for small to mid-sized hotels, especially with automation features. Overall, both are user-friendly; your choice depends on whether you prefer the slightly more modern feel of Misterbooking or the broad automation of Redforts.
Misterbooking offers 3 features exclusive to its platform: Ancillary revenue tracking, Automated Assignments, and Shift Planning. Its total of 30 shared features with Redforts includes core PMS functions like reservations, invoicing, and reporting, but these two add significant specialized features.
Redforts boasts 16 features unique to its platform, including Guest CRM, Gift Vouchers, Digital Registration, and a mobile app, which Misterbooking lacks. The breadth of Redforts’ modules—such as online check-in, POS integration, and automated space optimization—make it a versatile all-in-one solution. Which feature set matches your hotel’s operational priorities?
Edge: Redforts. Its 16 exclusive features and comprehensive suite of management tools offer more options for automation, guest engagement, and revenue optimization, especially for properties seeking to reduce manual tasks.
Misterbooking’s support scores a 4.79/5, with reviewers frequently citing prompt, effective assistance and support team responsiveness. Comments highlight their availability and proactive help as key strengths, with one reviewer stating, “They are always very helpful and easy to work with.”
Redforts, with a support rating of 4.53/5, is also praised for its responsiveness, but reviews often mention that support could be more proactive or responsive to complex needs. An reviewer notes, “Customer service is friendly and efficient,” but some desire quicker escalation for urgent issues. Edge: Misterbooking.
Misterbooking integrates with 26 verified partners, including major booking engines, channel managers, and payment providers. Its extensive list includes RoomChecking, SiteMinder, and Lybra Tech, providing broad compatibility that simplifies daily operations.
Redforts, with only 2 verified integrations—Mr Winston and WuBook—offers a more limited ecosystem, which may restrict connectivity for hotels needing diverse platform integrations. Its focus seems to be more on core management functionalities rather than extensive third-party connections. Edge: Misterbooking.
Based on available review data, Misterbooking’s overall rating of 4.78/5 from 29 reviews is significantly higher than Redforts’ 0/5 from 40 reviews, which indicates a lack of recent or positive feedback. Recent reviews for Redforts are sparse, with only one in the past six months, suggesting less current data to support a high rating.
Misterbooking’s reviews often mention satisfaction with support, ease of use, and connectivity, especially among small and boutique hotels. Redforts’ reviews, while generally positive about features, tend to be outdated or less enthusiastic, especially among luxury and larger properties. The clear winner: Misterbooking.
Misterbooking does not publicly list its pricing; it operates on a bespoke quote basis, often tailored to hotel size and needs. This can make it more difficult to compare costs directly but suggests flexibility and potentially better value for tailored solutions.
Redforts charges a flat base price of $500 upfront, with no mention of ongoing monthly fees, but no detailed tiered pricing is provided. Its pricing model appears straightforward but may not scale as flexibly for larger properties. Given the lack of transparent pricing for Misterbooking, your decision may depend on whether you prefer a custom quote or a fixed initial investment.
Not ideal if you require extensive automation, revenue management, or guest engagement features out of the box. Also, if aesthetic design and ergonomic updates are critical, Misterbooking’s interface could use improvement.
Not ideal if you require a highly-rated, well-supported platform with extensive third-party integrations. Larger, luxury hotels or properties seeking frequent interface updates might find Redforts’ design outdated.
Misterbooking and Redforts aim to improve hotel management, but their core offerings differ. Misterbooking is a highly-rated PMS with excellent integrations, suited for independent and boutique hotels that prioritize connectivity and support. Redforts provides a broad, all-in-one management suite with automation features, appealing to properties focused on reducing manual work and streamlining operations.
Choose Misterbooking if you need a reliable, dedicated PMS with deep channel integrations and a proven support team. Opt for Redforts if your goal is to automate multiple management processes with a flexible, comprehensive platform.
In summary, Misterbooking’s stronger recent reviews and higher overall rating make it the recommended choice for most hoteliers seeking a proven PMS. Redforts can be advantageous if your hotel values extensive automation and a wide feature set, but its lower ratings and limited integrations may be a drawback.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $500/mo |
According to HTR's product database, Misterbooking (PMS) and Redforts share 30 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Automated Assignments | ||
| Centralized Messaging | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Integrated ID & Passport Scanner | ||
| Mobile App | ||
| Shift Planning | ||
| Tablet/Kiosk Check-in |
Showing top differences. 7 more features differ between these products.
What hoteliers love
The support team’s responsiveness and effectiveness are repeatedly highlighted. Whether through phone or other means, their availability and ability t... The support team’s responsiveness and effectiveness are repeatedly highlighted. Whether through phone or other means, their availability and ability to address issues quickly is a major plus for users.
Users value the ability to customize their accounts to suit specific needs. This flexibility makes Misterbooking well-adapted for diverse hotel operat... Users value the ability to customize their accounts to suit specific needs. This flexibility makes Misterbooking well-adapted for diverse hotel operations and enhances user satisfaction.
While the software is functional and efficient, users note that the design and ergonomics could use improvements. Recommendations include making the l... While the software is functional and efficient, users note that the design and ergonomics could use improvements. Recommendations include making the layout more user-friendly and modernizing some outdated pages.
Where hoteliers push back
The need for more efficient and detailed statistical tools or reports is mentioned. Users feel that refining these features could lead to better opera... The need for more efficient and detailed statistical tools or reports is mentioned. Users feel that refining these features could lead to better operational insights and decision-making.
There are some criticisms regarding the booking engine, such as insufficient photo uploading options and restriction management. Users suggest that en... There are some criticisms regarding the booking engine, such as insufficient photo uploading options and restriction management. Users suggest that enhancements in these areas could further improve the system.
Ranks higher for
Unique capabilities
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Misterbooking (PMS) and Redforts share many core Property Management Systems features, but each has unique capabilities. Misterbooking (PMS) offers 26 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Misterbooking (PMS) leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Misterbooking (PMS): No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MISTER BOOKING has an HT Score of 14 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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