The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MIWA Lock Co. shines .
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, MIWA Lock Co. users most value its , while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
| MIWA Lock Co. |
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | MIWA Lock Co. |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #31 21 reviews |
| Mid-Size (25-74 rooms) | — | #49 3 reviews |
By Property Type
| Segment | MIWA Lock Co. |
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| Boutique ▾ | — | #30 18 reviews |
| Luxury ▾ | — | #39 5 reviews |
| Branded / Chain | — | #49 2 reviews |
| Extended Stay | — | #37 2 reviews |
By Region
| Segment | MIWA Lock Co. |
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| North America | — | #32 4 reviews |
| Europe ▾ | — | #14 39 reviews |
Choosing between MIWA Lock Co. and Redforts hinges on your hotel’s specific operational needs. MIWA Lock Co. offers a niche product focused solely on locks, with no reviews or user feedback available, making it impossible to gauge its reliability or functionality. Conversely, Redforts is a comprehensive property management system with a strong presence in multiple regions, robust reviews, and recent customer feedback. Do you prioritize a specialized lock solution or a full-featured management platform?
Because Redforts has more recent reviews and a higher overall rating, it clearly has a more established customer base and proven track record. MIWA Lock Co., without any review data or recent customer insights, cannot be confidently recommended at this stage. Are you prepared to take a risk on an unreviewed product, or do you need a solution with proven user satisfaction?
If your hotel needs a versatile, all-in-one management platform, go with Redforts. It offers features like a booking engine, channel management, guest CRM, and revenue tools—plus a strong support team, all highly rated by users. On the other hand, MIWA Lock Co. appears to focus exclusively on lock hardware, with no available reviews or recent customer feedback, making it unsuitable unless you are specifically searching for a lock supplier.
For properties that require integrated operational management, Redforts is the clear choice. MIWA Lock Co. lacks user ratings and a comprehensive feature set, which makes it difficult to evaluate its suitability. Are you seeking a broad management solution or a specialized lock product?
Redforts is rated 4.68 out of 5 for ease of use, with reviews praising its intuitive design and straightforward operation. It offers onboarding support rated at 4.32, and users mention that staff can adapt quickly, reducing training time. MIWA Lock Co., however, has no ratings or reviews, making it impossible to assess its user-friendliness or implementation process.
Based on available data, Redforts clearly excels in user experience. The absence of feedback on MIWA Lock Co. suggests it is either not widely adopted or not actively reviewed by users. Edge: Redforts.
Redforts boasts 46 features, including a booking engine, channel manager, guest CRM, online check-in, digital registration, automated reminders, and a mobile app. It also offers modules like revenue management, rate management, and integrated ID scanning—features that significantly streamline operations. MIWA Lock Co., with zero features listed, appears to provide only hardware solutions, not software features.
The comprehensive feature set of Redforts addresses most hotel management needs in a single platform. MIWA Lock Co., lacking software features and reviews, cannot be confidently compared but seems limited to hardware solutions. Edge: Redforts.
Redforts is rated 4.53 out of 5 for customer support, with reviews citing quick and friendly responses, and a proactive support team. Users highlight continuous improvements and attentive service, which enhances operational confidence. MIWA Lock Co. has no review data or customer feedback, making it impossible to measure support quality.
Given the strong recent reviews for Redforts, it’s the supported choice. MIWA Lock Co. remains unverified in this area. Edge: Redforts.
Redforts is rated 72.8 out of 100 on the HT Rate scale, with 40 reviews, and a 95% likelihood to recommend, reflecting high satisfaction. It’s favored across various property types, especially bed & breakfasts, hostels, and boutique hotels. MIWA Lock Co. has no reviews or ratings, so no data exists to support user preferences.
With a strong, recent review footprint, Redforts enjoys higher ratings across segments. MIWA Lock Co. cannot be rated without user feedback. Edge: Redforts.
MIWA Lock Co. does not provide pricing details, implying it may be a hardware-only solution or custom quote. Redforts charges a flat $500 as its base price, with no mention of monthly fees, licensing, or ongoing costs.
Without detailed MIWA Lock Co. pricing, Redforts’s transparent fee structure makes budgeting straightforward. Given the lack of data for MIWA Lock Co., it’s challenging to compare value. Edge: Redforts.
MIWA Lock Co. may suit hotels that need physical security solutions but is not recommended for those seeking comprehensive management systems.
Redforts fits hotels looking for a comprehensive, easy-to-use management system with ongoing support.
Redforts is a full-spectrum property management system with a proven track record, high user satisfaction, and active recent reviews. It offers more features, better support, and a clear pricing structure, making it suitable for most hotel types.
MIWA Lock Co., lacking both reviews and detailed features, appears to focus on hardware solutions without a proven software component. Its absence of recent customer feedback makes it unsuitable for hotels seeking a reliable, user-rated management platform.
If you need a dependable, all-in-one hotel management system, Redforts is the clear choice. MIWA Lock Co. may only be appropriate if you are seeking specific lock hardware and not integrated management solutions.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| MIWA Lock Co. |
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| Starting Price | — | From $500/mo |
According to HTR's product database, MIWA Lock Co. and Redforts share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | MIWA Lock Co. |
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| Centralized user & role management | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 34 more features differ between these products.
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. MIWA Lock Co. and Redforts share many core Property Management Systems features, but each has unique capabilities. MIWA Lock Co. offers 0 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MIWA Lock Co.: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MIWA Lock Co. has an HT Score of 0 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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