The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Employee Reporting and Management and Server Level Reporting.
Mr Winston shines , with exclusive features like Payment Log Reports.
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 31 | 0 |
After analyzing 31 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while Mr Winston users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User-Friendliness
▾
|
|
|
+
Operational Efficiency
▾
|
|
|
+
Integration of Systems
▾
|
|
| Cons | |
|
−
System Speed and Performance
▾
|
|
|
−
Comprehensive Reporting
▾
|
|
|
−
Localization Needs
▾
|
|
How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 14 reviews | — |
| Large (75-199 rooms) ▾ | #4 14 reviews | — |
| X-Large (200+ rooms) | #6 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #4 10 reviews | — |
| Luxury ▾ | #5 22 reviews | — |
| Branded / Chain ▾ | #5 19 reviews | — |
| Extended Stay | #6 1 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #5 8 reviews | — |
| Europe ▾ | #5 6 reviews | — |
| Asia Pacific ▾ | #4 6 reviews | — |
| Middle East ▾ | #3 7 reviews | — |
Choosing the right POS system for your hotel can be a complex task, especially when comparing two options like Shiji Infrasys POS and Mr Winston. Both aim to streamline food and beverage operations, but they serve different hotel types and come with distinct strengths. Your decision hinges on your hotel’s size, complexity, and regional presence — and how each system aligns with your operational needs.
While Shiji Infrasys POS offers a broad feature set backed by a substantial user base and recent reviews, Mr Winston’s simplicity and focus on restaurant operations make it appealing for specific markets. But which product truly fits your hotel’s objectives? Let’s analyze both.
Shiji Infrasys POS is a cloud-based, enterprise-grade system designed to support complex hotel environments, particularly those with multiple outlets or properties. It boasts more recent reviews, a higher review count, and a strong global presence, making it the more proven choice for larger or international hotels.
In contrast, Mr Winston is a point-of-sale solution tailored mainly for restaurant operations within hotels, emphasizing ease of use, flexible hardware compatibility, and local support. It has fewer reviews and no recent feedback, which weakens its reliability for decision-making. Are you seeking a comprehensive, scalable POS or a straightforward restaurant tool?
If your hotel operates multiple food and beverage outlets across several locations, especially in international markets, Shiji Infrasys POS is the clear choice. It supports hotel segments like luxury, branded, and conference hotels with more than 29 reviews and high ratings (79.08 HTR Score), indicating strong user satisfaction.
If your focus is on a single restaurant or a smaller hotel environment prioritizing ease of setup and local support, Mr Winston might suit you better, particularly if your hotel is in Europe or North America. However, its lack of reviews and absence of recent feedback make it a less reliable option overall.
Shiji Infrasys POS has a high ease-of-use rating of 4.66/5, supported by onboarding ratings of 4.46/5 and positive reviews praising its intuitive interface. Users highlight quick staff adoption and minimal training needs, especially in large hotel chains. However, some reviews note occasional system lag, especially during peak times.
Mr Winston's user friendliness is unverified due to the absence of recent reviews and ratings, but its marketing emphasizes straightforwardness and compatibility with multiple hardware platforms. Without concrete user feedback, it’s difficult to compare directly.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS offers 13 shared features plus 10 exclusive features like customer management, employee reporting, advanced ordering, and review collection. These features support complex operations, data analysis, and guest personalization. Its on-premise option and segmentation capabilities further enhance operational flexibility.
Mr Winston provides 8 features, such as upselling, delivery menu customization, stock alerts, and integrations with accounting software. Its features focus on restaurant efficiency and integration, but lack the depth and variety found in Shiji’s platform.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS boasts a support rating of 4.52/5, with reviews emphasizing fast, responsive assistance, including 24-hour support and helpful advice. Hoteliers appreciate the quick problem resolution, which minimizes operational disruptions.
Mr Winston’s support quality is unreviewed, but its model relies heavily on local POS dealers providing onsite service. Without recent feedback, it’s difficult to gauge support effectiveness, making Shiji the safer choice for reliable assistance.
Edge: Shiji Infrasys POS.
Shiji Infrasys integrates with 64 verified partners, including major brands like SiteMinder, Revinate, Oaky, IDeaS, and Amadeus, covering property management, revenue management, and marketing tools. This extensive network enhances operational connectivity and data flow.
Mr Winston offers only 5 verified integrations, primarily with restaurant-focused or hotel-specific software like RoomRaccoon and Mews. This limited integration scope may restrict your hotel’s ability to unify systems.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS has a high hotel rating score of 79.08, with 29 reviews, mostly recent, and a 91% likelihood to recommend. It is favored by hotels across segments, especially luxury and branded properties, for its reliability and feature set.
Mr Winston’s reviews are unavailable, and with no recent feedback, it’s impossible to gauge user satisfaction or compare hotel ratings effectively.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS costs a fixed $600 per month, with no free tier or trial offers, making it suitable for hotels with a clear budget for enterprise solutions. Pricing details for Mr Winston are not available, which may imply custom or variable pricing.
Without transparent pricing for Mr Winston, your hotel cannot easily compare costs. Shiji’s straightforward pricing makes budgeting simpler.
Not ideal if your hotel is small, local, or only needs a simple POS solution without extensive features.
Not ideal if your hotel operates multiple outlets, needs advanced reporting, or requires extensive integrations.
Shiji Infrasys POS is a comprehensive, scalable solution suited for large, international, or multi-outlet hotels. Its extensive feature set, integrations, and recent reviews make it the more reliable choice for hotels aiming to optimize operations and guest experiences.
Mr Winston, while simple and flexible, lacks recent validation and a broad feature or integration set, limiting its utility for larger or more complex hotels. It may serve small, single-outlet hotels or restaurants within hotels that prioritize ease of use and local support.
If your hotel needs proven reliability, extensive features, and international support, go with Shiji Infrasys POS. For small operations with straightforward needs and local support, Mr Winston could suffice, but be cautious of its limited review data and unknown recent performance.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $600/mo | — |
According to HTR's product database, Shiji Infrasys POS and Mr Winston share 13 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Cloud Based | ||
| Customer Management | ||
| Delivery Menu Customization | ||
| Employee Reporting and Management | ||
| Guest Profiles | ||
| Menu Sync | ||
| Multi-platform Consolidation | ||
| Payment Log Reports | ||
| Server Level Reporting | ||
| Server Recommendations | ||
| Stock Alerts | ||
| Upselling |
Showing top differences. 6 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Infrasys POS and Mr Winston share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 64 verified integration partners, while Mr Winston offers 5. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Infrasys POS: No. Mr Winston: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 79 and Mr Winston has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor