2026 Winner HotelTechAwards
Hoteliers voted Actabl as the #1 Concierge Software provider in the 2026 HotelTechAwards
Learn more
Learn more
Compare MS Shift (MS Concierge) vs Whatsapp Messaging vs ALICE Guest Services by Actabl
Concierge Software vendor comparison between MS Shift (MS Concierge) vs Whatsapp Messaging vs ALICE Guest Services by Actabl. Find out which Concierge Software is right for you based on realtime data from 713 verified hotelier reviews across 48 countries.
MS Shift
Ranked 11 (out of 40)
Lacoly | WhatsApp for Hotels
Ranked 33 (out of 40)
Actabl
Ranked 1 (out of 40)
2026 Winner HotelTechAwards
Hoteliers voted Actabl as the #1 Concierge Software provider in the 2026 HotelTechAwards.
Learn more
Learn more
Ratings Summary
MS Shift (MS Concierge)
unranked
Whatsapp Messaging
unranked
ALICE Guest Services by Actabl
100
MS Shift (MS Concierge)
1 verified reviewsWhatsapp Messaging
0 verified reviewsALICE Guest Services by Actabl
712 verified reviewsMS Shift (MS Concierge)
Whatsapp Messaging
ALICE Guest Services by Actabl
MS Shift (MS Concierge)
Whatsapp Messaging
ALICE Guest Services by Actabl
MS Shift (MS Concierge)
Whatsapp Messaging
ALICE Guest Services by Actabl
MS Shift (MS Concierge)
Not enough data available
Whatsapp Messaging
Not enough data available
ALICE Guest Services by Actabl
MS Shift (MS Concierge)
Verified Customer Support
Whatsapp Messaging
Verified Customer Support
ALICE Guest Services by Actabl
Verified Customer Support
MS Shift (MS Concierge)
Whatsapp Messaging
ALICE Guest Services by Actabl
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
MS Shift (MS Concierge)
Other - 100%
Resorts - 0%
Motels - 0%
Whatsapp Messaging
Resorts - 0%
Motels - 0%
Hostels - 0%
ALICE Guest Services by Actabl
Resorts - 29%
Boutique Hotels - 14%
Luxury Hotels - 14%
Featured clients
-
-
ALICE Guest Services by Actabl
Fit Score for Your Property
Pricing
MS Shift (MS Concierge)
Pricing Available By Request
MS Shift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Whatsapp Messaging
Pricing Available By Request
Lacoly | WhatsApp for Hotels has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
ALICE Guest Services by Actabl
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
What Customers Are Saying
Most Recent Review
MS Shift (MS Concierge)
I was a part of the beta testing team and think it's a far better product.
Concierge from New York (United States)Whatsapp Messaging
Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the productALICE Guest Services by Actabl
Great for Universal Hotel Communications
Convention Service Coordinator from Louisville (United States of America)Most Positive Review
MS Shift (MS Concierge)
I was a part of the beta testing team and think it's a far better product.
Concierge from New York (United States)Whatsapp Messaging
Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the productALICE Guest Services by Actabl
Set it up and forget it
Hotel Operations ManagerMost Critical
MS Shift (MS Concierge)
I was a part of the beta testing team and think it's a far better product.
Concierge from New York (United States)Whatsapp Messaging
Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the productALICE Guest Services by Actabl
Smooth flow via website
Director of SpaReferences
-
-
ALICE Guest Services by Actabl
Noah Lemaich
Chef Concierge SIXTY Beverly Hills
Chef Concierge SIXTY Beverly Hills
Nickeesa Khalili
Front Office Manager The Ludlow
Front Office Manager The Ludlow
General Info
Screenshots
MS Shift doesn't have any screenshots
Lacoly | WhatsApp for Hotels doesn't have any screenshots
Integrations
MS Shift (MS Concierge)
MS Shift doesn't have any integrations
Whatsapp Messaging
Lacoly | WhatsApp for Hotels doesn't have any integrations
ALICE Guest Services by Actabl
Property Management Systems (28)
Hotel Management Software (14)
Hotel POS Systems (12)
Recent Company Updates
-
-
Recent Articles
MS Shift (MS Concierge)
MS Shift doesn’t have any recent articles
Whatsapp Messaging
Lacoly | WhatsApp for Hotels doesn’t have any recent articles
ALICE Guest Services by Actabl
Actabl Announces A Partnership With Avalara, Inc., A Leading Provider Of Cloud-Based Tax Compliance Automation For Businesses Of All Sizes
2 years agoLeading Hotels of the World Selects ALICE by Actabl as an Exclusive Provider of Guest Services, Housekeeping and Service Delivery Solutions
2 years ago
What hoteliers in United States are checking out
Backed by 60,000+ verified hotel software reviews
