MS Shift (MS Concierge)

5.0 (1 REVIEWS)

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0 out of 100
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MS Shift (MS Concierge)

5.0 (1 REVIEWS)

Unranked in Concierge Software

Concierge Software, Package Tracking, Request Managament, Vendor Management

More than 50% of MS Shift’s reviews come from United States of America.

Ratings Summary

5.0
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A

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Achievements

Trending Product

This vendor's trending score is rising, MS Shift (MS Concierge) is the #13 most trending product in the Concierge Software category (out of 31) and the #809 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

MS Shift’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About MS Shift (MS Concierge)
Founded in 2005 | Headquarters in San Francisco, California | 14 employees
Concierge system that streamlines operations making your desk more productive. With the Concierge Suite by MS SHIFT, your team will spend less time working at the computer resulting in more time being spent on positive interactions with guests. The Concierge system is updated on a consistent basis to ensure that we stay in touch with technology and ahead of the competiton. This way, we can work as fast as you so that you can keep-up with your most high-expectation guests. We will remain in service to the Concierge community as new technologies and applications arise that will help you serve the guests' better. MS Shift provides the most comprehensive and intuitive hotel security system available today, encompassing all aspects of an advanced security team. MS Shift delivers complete security services to leading hotels around the globe, including Marriott International, Marriott Vacations Worldwide, Starwood Hotels & Resorts, Hilton Hotels & Resorts, The Peninsula Hotels, and many others.

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Capabilities

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MS Shift doesn’t have any benefits or use cases available

Features

Branding & Customization

4/5 features

Logistics & Fulfillment

4/5 features

Vendor Management

4/5 features

Guest Communication

4/5 features

Pricing

Pricing Available By Request

MS Shift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Large (3)

Country

  • United States of America
    United States of America
    (3)

Region

  • North America
    North America
    (3)
10

I was a part of the beta testing team and think it's a far better product.

Concierge from 500+ room Luxury Hotel in New York (United States of America)

Verified
6 years ago
Central activity is easily visible and the product is extremely easy to use
Country United States of America
Concierge
X-Large Hotel
  • 1

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Integrations

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Company Functionality
Oracle Hospitality

This integration hasn’t been verified by MS Shift yet.

Oracle Hospitality

91% recommended by 531 hotels

Property Management Systems

Support

Unverified

MS Shift has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

100%

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