Shiji Infrasys POS vs. naramis Kassensysteme:
Which Is Right for You?

The Decision

Choosing between Shiji Infrasys POS and naramis Kassensysteme hinges on your hotel’s specific needs. Both aim to streamline F&B operations, but they differ significantly in scope, deployment, and maturity. Shiji’s platform offers a comprehensive, cloud-based system integrated with a broad suite of features and extensive global support, while naramis provides a more targeted, mobile-friendly POS tailored to hospitality environments. Your decision depends on whether you prioritize a mature, feature-rich platform or a nimble, specialized solution.

Both products address core hotel POS challenges—order accuracy, speed, and guest data integration. Yet, their approaches diverge: Shiji emphasizes enterprise-scale capabilities, extensive integrations, and data reporting, whereas naramis focuses on mobility, guest recognition, and kitchen communication. Will your hotel benefit from an all-in-one enterprise platform, or do you need a flexible, quick-to-deploy system?

Is Shiji Infrasys POS or naramis Kassensysteme Better for Hotels?

If your hotel seeks a robust, cloud-based POS with extensive features, Shiji Infrasys POS is the clear choice. It is designed for multi-property management, offers detailed sales and inventory reports, and integrates with numerous hotel systems, making it suitable for larger or upscale hotels. Conversely, naramis Kassensysteme caters to smaller, restaurant-focused venues that need a straightforward, mobile-friendly solution with features like allergy notifications and guest preference displays.

Shiji’s platform is ideal if your hotel requires a scalable system with advanced reporting, extensive integrations, and support for multiple outlets across regions. naramis might be better if your hotel’s F&B operation emphasizes quick service, guest personalization at the table, and seamless communication between service staff and the kitchen. Which system aligns more closely with your operational scale and strategic goals?

Which Is Easier to Use: Shiji Infrasys POS or naramis Kassensysteme?

Shiji Infrasys POS scores highly on ease of use, with a 4.66/5 rating and detailed onboarding support, making it accessible for staff with varying technical skills. Its interface is designed to streamline complex operations like inventory management, reporting, and multi-location control. naramis Kassensysteme’s user interface emphasizes simplicity and mobility, allowing staff to operate from tablets or mobile devices easily, although specific usability ratings are unavailable.

While Shiji’s system may require a learning curve due to its extensive features, its dedicated onboarding and support help ensure smooth adoption. naramis’s straightforward design is likely quicker to learn but may lack the depth needed for larger operations. Edge: Shiji Infrasys POS.

Which Has Better Features: Shiji Infrasys POS or naramis Kassensysteme?

Shiji offers 23 unique features, including inventory management, customer profiles, digital menus, mobile ordering, and advanced reporting—capabilities designed for comprehensive hospitality management. naramis Kassensysteme’s feature set is less documented but emphasizes mobile POS, kitchen communication, guest preference recognition, and payment integration, focusing on operational efficiency.

If your hotel needs a wide array of features for operational control, reporting, and guest engagement, Shiji’s feature set provides a significant advantage. naramis’s features are more tailored, emphasizing mobility and guest data display, making it suitable for small to medium F&B outlets. Edge: Shiji Infrasys POS.

Which Has Better Customer Support: Shiji Infrasys POS or naramis Kassensysteme?

Shiji’s support is rated at 4.52/5, with reviews highlighting quick, helpful responses and excellent support staff. Customers praise their fast resolution of issues and comprehensive onboarding, which is crucial for smooth implementation in busy hotel environments. Reviews emphasize the value of 24/7 support and proactive assistance.

In contrast, naramis Kassensysteme lacks publicly available review ratings or detailed support feedback, making it difficult to assess its support quality. Given the positive, recent feedback for Shiji, it edges out naramis in customer support. Edge: Shiji Infrasys POS.

Which Do Hoteliers Rate Higher: Shiji Infrasys POS or naramis Kassensysteme?

Shiji’s platform boasts a high rating of 79.08 on the HT Score and a 91% likelihood to recommend, based on 29 recent reviews. It is favored across various hotel segments, especially luxury and branded hotels, which value its integration and reporting. naramis Kassensysteme has no publicly available reviews or ratings, making it impossible to compare hotel satisfaction.

The recent and numerous reviews for Shiji affirm its stronger reputation among hoteliers. Its high rating and recommendation rate suggest broader trust and proven performance in the field. Edge: Shiji Infrasys POS.

How Much Do Shiji Infrasys POS and naramis Kassensysteme Cost?

Shiji’s pricing starts at $600 for its core package, with no mention of ongoing fees, freemium options, or trial periods. The system appears to be a fixed-cost product with scalable features. Conversely, naramis Kassensysteme does not publish pricing details, which could imply custom quotes or less transparency.

If budget transparency and predictable costs are priorities, Shiji offers clearer pricing. For naramis, potential buyers will need to contact the vendor for quotes, which might be a barrier or an opportunity for tailored packages.

What Type of Hotel Should Use Shiji Infrasys POS?

Hotels that should consider Shiji include:

• Large multi-property chains seeking centralized control and reporting.
• Upscale hotels requiring extensive integrations with PMS, inventory, and revenue systems.
• Hotels that prioritize data-driven decisions and detailed analytics.
• Properties with multiple outlets needing unified management and reporting.
• Hotels aiming for scalability and enterprise support.

Not ideal if your hotel operates a small boutique or has minimal F&B outlets, as the system’s complexity might be excessive. Also, if your hotel predominantly relies on offline or standalone systems without cloud needs, Shiji’s cloud-based approach might be less appealing.

What Type of Hotel Should Use naramis Kassensysteme?

Hotels and venues that should consider naramis include:

• Small to medium-sized restaurants within hotel properties.
• Hotels emphasizing quick service and table-side ordering.
• Properties that value mobile POS and kitchen communication features.
• Hotels aiming to recognize guest preferences and personalize service efficiently.
• Venues seeking a flexible, modern POS interface with extensive guest data display.

Not ideal if your hotel has large-scale, multi-outlet operations that require extensive reporting and integrations. Also, if your hotel’s primary focus is on revenue management or complex inventory control, naramis might lack the depth needed.

Shiji Infrasys POS vs naramis Kassensysteme: The Bottom Line for Hotels

Core Difference:
Shiji Infrasys POS is a comprehensive, cloud-based enterprise solution suitable for multi-property, upscale hotels needing extensive features, integrations, and detailed analytics. naramis Kassensysteme is a flexible, mobile-oriented POS designed for smaller venues that prioritize guest recognition and kitchen communication.

When to Choose Shiji:
Opt for Shiji if your hotel demands a scalable, feature-rich platform with broad integrations, enterprise reporting, and support for large operations. Its extensive partner network and proven global presence make it ideal for brands seeking reliable, unified management.

When to Choose naramis:
Select naramis if your hotel operates a smaller F&B outlet, values mobility, quick deployment, and personalized guest service. Its simplicity and guest recognition features suit venues focused on guest engagement and operational ease.

Final Verdict:
For most hotels, especially those with complex operations or plans to grow, Shiji Infrasys POS offers a more proven, feature-rich solution backed by extensive support and a broad partner ecosystem. naramis Kassensysteme may appeal to smaller, restaurant-centric properties seeking a nimble, guest-focused POS without the need for heavy enterprise features.

This comparison is based on the latest available data, emphasizing the strengths of Shiji Infrasys POS, which has a significantly larger review base and more recent feedback. Its high ratings and active user trust make it the preferred choice for hotels seeking a mature, reliable POS system.