Neobookings vs. Roomstay:
Which Is Right for You?

The Decision

Choosing between Neobookings and RoomStay hinges on your hotel’s specific needs and current operational priorities. Both aim to improve your direct bookings, but Neobookings offers a comprehensive platform with detailed features and a proven track record, whereas RoomStay markets itself as a sleek, user-friendly booking engine designed to boost conversions. Your decision depends on whether you want an all-in-one system or a specialized booking tool.

Neobookings has accumulated over 37 recent reviews, with a high customer rating and detailed feedback, indicating a mature and well-supported platform. RoomStay, however, has no reviews yet, which raises questions about its market presence and reliability for your hotel’s needs.

Quick Verdict: Neobookings is the Clear Leader in Reviews and Support

Neobookings stands out with a 75.1 HTR Score, 37 reviews—including one recent in the last six months—and a 98% likelihood to recommend. Its customer support and ease of use are rated highly, making it a dependable choice. RoomStay remains unreviewed, with no customer feedback to support its claims, making it a riskier option for hoteliers seeking proven results.

If your hotel prioritizes reliability, extensive features, and strong customer support, Neobookings is the safer bet. Conversely, if you’re interested in a newer, potentially more streamlined booking engine without proven market traction, RoomStay might warrant a closer look, but caution is advised.

Is Neobookings or RoomStay Better for Hotels?

Neobookings addresses a broad spectrum of hotel types with an extensive feature set, including multi-room bookings, A/B testing, multi-lingual support, and integrations with major OTAs and payment providers. Its proven track record, extensive integrations, and region coverage make it a reliable choice for hotels aiming to control sales and streamline operations.

RoomStay markets itself as a straightforward booking solution focused on boosting direct bookings through a personalized and conversion-optimized platform. It emphasizes e-commerce capabilities comparable to OTAs but lacks customer reviews to validate its performance, leaving its reliability unconfirmed.

The core difference lies in Neobookings’ mature, feature-rich ecosystem versus RoomStay’s newer, simplified approach. Which aligns best with your hotel’s complexity and ambition?

Neobookings vs RoomStay: Which Should Your Hotel Choose?

If your hotel needs a comprehensive platform that integrates booking management, channel control, digital marketing, and robust reporting, Neobookings is the clear choice. Its extensive features—over 34 unique functionalities—and proven support for a wide range of hotel types make it ideal for hotels seeking control and growth.

If your priority is a lightweight, highly personalized booking experience to increase direct reservations without needing a full suite of management tools, RoomStay could suit your needs. However, without reviews, it’s difficult to assess whether it can deliver the promised conversion improvements at scale.

For larger hotels or chains seeking operational control, Neobookings is better suited. Smaller or boutique hotels focused solely on boosting direct bookings with a simple, fast setup might consider RoomStay, but caution is advised due to limited market evidence.

Is Neobookings or RoomStay Easier to Use?

Neobookings boasts a 4.85/5 ease of use rating based on user feedback, with a user-friendly CMS designed to simplify website updates and digital campaigns. Its onboarding process is rated 4.71/5, and customers praise its intuitive interface, detailed support, and reliable performance.

RoomStay’s ease of use remains unquantified by reviews, which makes it difficult to compare directly. As a newer product, it may promise simplicity, but without user feedback, its usability remains unverified.

Edge: Neobookings.

Which Has Better Features: Neobookings or RoomStay?

Neobookings offers 34 unique features, including multi-room bookings, A/B testing, multi-currency support, Google Hotel Ads, Tripadvisor bookings, loyalty program integration, and multiple payment options like Apple Pay, Google Pay, and Stripe. These features support a versatile, all-in-one hotel management ecosystem.

RoomStay provides a sleek booking engine optimized for conversions but lacks detailed feature documentation or user-reported functionalities. It appears focused on the booking experience alone, without the extensive management tools Neobookings provides.

Edge: Neobookings.

Which Has Better Customer Support: Neobookings or RoomStay?

Neobookings has a perfect 5/5 customer support rating, with reviews emphasizing its personalized, responsive, and professional team. Customers consistently praise its quick problem resolution, ongoing support, and proactive communication.

RoomStay has no reviews regarding support or onboarding, making it impossible to assess their service quality. Given the lack of feedback, Neobookings’ support is the safer, more reliable choice.

Edge: Neobookings.

Which Has More Integrations: Neobookings or RoomStay?

Neobookings integrates with 20 verified partners, including major channel managers (SiteMinder), payment systems (Stripe, PayU), and OTAs. Its broad range of integrations supports extensive hotel management needs.

RoomStay offers 7 verified partners, including Triptease, RMS, and Adyen, but with fewer options overall. Its smaller integration footprint limits flexibility and operational scope.

Edge: Neobookings.

Which Do Hoteliers Rate Higher: Neobookings or RoomStay?

Neobookings’ recent reviews reflect an overall high satisfaction, with a 9.84/10 NPS score and 98% likelihood to recommend. Hotels across various segments—luxury, boutique, resorts—appreciate its support, features, and continuous improvements.

RoomStay has no reviews, so no rating data is available. Without recent customer feedback, its satisfaction level remains unverified.

Edge: Neobookings.

How Much Do Neobookings and RoomStay Cost?

Neobookings charges a $500 monthly flat fee without a freemium or trial option. Its transparent pricing suits hotels willing to invest in an all-in-one platform.

RoomStay’s pricing is not publicly available, and no trial info is provided. This lack of transparency complicates comparison and could indicate a more flexible or bespoke pricing model.

What Type of Hotel Should Use Neobookings?

• Hotels seeking an all-in-one platform integrating booking, channel management, and digital marketing.
• Hotels aiming for operational control and sophisticated reporting.
• Larger properties or chains wanting support across multiple regions.
• Hotels that prioritize ongoing support and continuous platform updates.

Not ideal if:

• You operate a very small hotel or boutique property focused solely on a simple booking engine.
• You prefer a lightweight, standalone booking tool with minimal management features.
• You require a platform with proven, recent customer reviews (RoomStay’s market presence is unverified).

What Type of Hotel Should Use RoomStay?

• Hotels seeking a straightforward, high-conversion booking engine.
• Properties that want to quickly improve direct bookings without extensive management features.
• Hotels with a small team that prioritize simplicity and minimal setup.
• Hotels interested in a modern, e-commerce style booking experience.

Not ideal if:

• You need a comprehensive management system or integration-heavy platform.
• You prefer to work with a provider with established, recent customer reviews.
• You operate at a large scale requiring extensive features and support.

Neobookings vs RoomStay: The Bottom Line for Hotels

Neobookings offers a mature, feature-rich ecosystem supported by extensive customer feedback and proven results. It suits hotels seeking comprehensive management, digital marketing, and operational control, especially larger properties or chains.

RoomStay markets itself as a sleek, conversion-focused booking engine, ideal for hotels wanting a quick, simple way to boost direct bookings. Yet, with no customer reviews or proven track record, its promise remains unverified.

Choose Neobookings if you prioritize reliability, broad functionality, and strong support. Opt for RoomStay if you seek a minimal, easy-to-implement booking tool, but consider the risks of limited market validation.

This comparison aims to provide clarity based on current data and reviews, helping you make an informed choice aligned with your hotel’s goals.