Exely Booking Engine vs. Neobookings:
Which Is Right for You?

The Decision

When choosing a booking engine, your goal is to find a solution that drives direct bookings, integrates smoothly with your existing systems, and offers reliable support. Both Exely Booking Engine and Neobookings aim to streamline your reservation process, but their approaches and strengths differ sharply.

Exely focuses heavily on marketing tools and ease of use, especially for independent hoteliers and boutique hotels, while Neobookings offers a more comprehensive platform with a broader integration ecosystem. How do these differences impact your hotel’s specific needs?

Is Exely Booking Engine or Neobookings Better for Hotels?

Both products are designed to increase direct reservations and reduce reliance on OTAs, but Exely excels with its user-friendly interface and targeted marketing features. Its recent reviews emphasize a rapid, reliable experience, especially for boutique hotels and small chains. Conversely, Neobookings, with its wider integration options and longer market presence, caters better to larger hotel groups and properties seeking an all-in-one system.

Exely’s strengths are in simplifying daily operations and enhancing guest experience via features like fast channel sync and abandoned booking recapture. Neobookings, however, offers a broad feature set, including a built-in CMS, extensive digital marketing tools, and a loyalty program, making it suitable for hotels aiming for comprehensive control.

Do your hotel’s priorities lean toward ease of use and targeted marketing, or comprehensive system integration and scalability?

Exely vs Neobookings: Which Should Your Hotel Choose?

If your hotel needs an easy-to-implement, marketing-focused booking engine to boost direct bookings quickly with minimal fuss, Exely is the better fit. Its high customer support ratings and recent reviews highlight its reliability and simplicity, ideal for independent hotels and boutique properties.

If your hotel requires a single platform that manages bookings, payments, channel management, and digital campaigns with a high degree of customization and integration, Neobookings is the better choice. Its larger partner network and ongoing product updates make it suitable for bigger hotel chains and properties with complex operational needs.

In essence, choose Exely for straightforward, fast results, or Neobookings for a broader, more integrated approach.

Is Exely or Neobookings Easier to Use?

Exely boasts a user rating of 4.91/5 for ease of use, with reviews emphasizing the intuitive dashboard, quick onboarding, and straightforward management of rates and reservations. Its recent reviews praise its friendly support team and simple interface, making staff adoption smooth.

Neobookings scores slightly higher at 4.85/5, with reviewers highlighting its easy CMS and practical digital campaign tools. Its longer market presence and customer support also mean your team will find onboarding and daily use manageable.

Edge: Exely.

Which Has Better Features: Exely or Neobookings?

Exely offers 27 shared features with Neobookings but has 2 unique features: room substitutions and booking abandonment recapture, which enhance revenue recovery and flexibility. Its additional features support targeted promotions and flexible booking options, tailored for boutique and independent hotels.

Neobookings, with 9 exclusive features, provides A/B testing & optimization, pooled inventory, gift vouchers, loyalty program integration, and Apple Pay, making it more suited for larger properties or chains seeking advanced marketing and payment options.

Edge: Neobookings.

Which Has Better Customer Support: Exely or Neobookings?

Exely’s support scores 4.96/5, with recent reviews commending its prompt responses and solution-oriented approach. Users repeatedly mention how the support team helps resolve issues swiftly, which fosters trust and reduces operational downtime.

Neobookings scores a perfect 5/5 with reviews emphasizing personalized, fast, and effective assistance. The longer tenure of users and their satisfaction with proactive updates reflect a mature, dedicated support operation.

Edge: Neobookings.

Which Has More Integrations: Exely or Neobookings?

Neobookings offers 20 verified partners, significantly more than Exely’s 8. Shared integrations include Oracle Hospitality, but Neobookings’ unique partners like Stripe, SiteMinder, and The Hotels Network bolster its versatility. This extensive ecosystem benefits properties needing interoperability with various management tools.

Exely’s few integrations focus on core hotel systems such as Hotellab, Mews, and IDeaS, suitable for hotels with simpler or more specific needs.

Edge: Neobookings.

Which Do Hoteliers Rate Higher: Exely or Neobookings?

Exely, with 144 reviews and more recent feedback, is rated at 92.67 on the HTScore, with a 98% likelihood to recommend, especially among boutique, city center, and resort hotels. Its recent reviews often mention ease of use, quick support, and direct booking improvements.

Neobookings, with only 37 reviews and a lower overall HTScore (75.16), is rated highly for support and digital marketing but is less favored for ease of use or recent innovation by hoteliers. Its ratings are more mixed, often reflecting the need for interface improvements.

Edge: Exely.

How Much Do Exely and Neobookings Cost?

Exely’s pricing starts at a competitive $200 per month with no setup fees or trial options, making it attractive for smaller hotels or independents seeking value.

Neobookings’ base price is $500 per month, with no free trial, reflecting its broader feature set and integration capabilities. Larger hotel groups may find the investment justified, but smaller hotels might see it as a steep entry point.

What Type of Hotel Should Use Exely?

• Hotels that prioritize quick deployment and straightforward direct booking growth.
• Boutique, city center, or resort hotels aiming to boost online visibility.
• Independent hoteliers seeking a user-friendly booking engine with marketing tools.
• Teams that value strong customer support and rapid onboarding.
• Not ideal if your hotel requires extensive system integrations or complex automation.

What Type of Hotel Should Use Neobookings?

• Larger hotels or hotel chains seeking an all-in-one management platform.
• Properties needing a flexible CMS and digital marketing tools to drive direct bookings.
• Hotels that want integrated loyalty programs and advanced payment options like Apple Pay.
• Teams focused on continuous product updates and proactive support.
• Not ideal if your hotel prefers a lightweight, simple booking engine without extensive integrations.

The Bottom Line for Hotels

Exely and Neobookings serve different hotel segments with distinct strengths. Exely’s streamlined, marketing-centric approach makes it ideal for smaller, boutique hotels seeking quick results and ease of use. Its recent reviews and high ratings underscore its reliability and support.

Neobookings, with its extensive integration network and feature-rich platform, appeals to larger hotels or chains that need a comprehensive management system, especially if they value customization and long-term scalability.

If your hotel values simplicity, quick deployment, and targeted marketing, go with Exely. If you need a broad ecosystem, advanced features, and extensive integrations, Neobookings is the better choice.