The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Neobookings shines .
ThinkReservations shines in onboarding .
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 20 | 5 |
How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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|---|---|---|
| Small (10-24 rooms) ▾ | #12 6 reviews | #1 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #13 10 reviews | #7 0 reviews |
| Large (75-199 rooms) | #9 4 reviews | #3 0 reviews |
| X-Large (200+ rooms) | #18 0 reviews | #2 0 reviews |
By Property Type
| Segment |
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| Boutique ▾ | #14 11 reviews | #5 2 reviews |
| Luxury ▾ | #13 7 reviews | #5 0 reviews |
| Branded / Chain | #16 3 reviews | #3 0 reviews |
| Extended Stay | #10 3 reviews | #5 0 reviews |
By Region
| Segment |
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| North America | — | #1 2 reviews |
| Europe ▾ | #14 5 reviews | #13 0 reviews |
| Asia Pacific | #17 0 reviews | #8 0 reviews |
| Middle East | — | #10 0 reviews |
Choosing between Neobookings Web Design by Neobookings and ThinkWeb Websites by ThinkReservations hinges on your hotel’s specific needs and priorities. Both products aim to improve your hotel’s online presence, but they approach this goal differently, with unique strengths and limitations. Your decision should align with whether you value more recent reviews, a broader feature set, or a certain level of support.
Neobookings has a larger and more recent review base, making it the more current and reliable option. ThinkReservations, however, offers a slightly higher overall rating but with a smaller review pool.
Both Neobookings and ThinkReservations focus on crafting attractive, functional websites that drive direct bookings and reflect your hotel’s brand. Neobookings emphasizes creating exclusive digital experiences tailored to your hotel’s identity, integrating reservation management, and focusing on conversion. ThinkReservations, on the other hand, offers a platform designed for digital marketing, guest engagement, and online presence management.
Where they diverge is in their review volume and recency—Neobookings has 20 reviews, with none in the last six months, indicating stable but older feedback. ThinkReservations has only 1 recent review, which limits broader confidence but suggests a current user experience. Both support their clients well, but Neobookings’ larger recent review count makes it the more dependable choice today.
Are you seeking a website platform with a proven track record and a broader customer base? Or do you prefer a newer solution with recent validation?
If your hotel needs a website that emphasizes stunning design and high conversion rates, Neobookings is the better fit. Its focus on unique digital experiences and an all-in-one management solution appeals to boutique hotels, resorts, and properties prioritizing a distinctive online identity.
Conversely, if your hotel is looking for a platform that excels in marketing support, online exposure, and guest engagement—especially with a focus on digital campaigns—ThinkReservations is more suitable. Its target audience seems aligned with properties that want ongoing marketing assistance and a highly responsive support team.
Your choice depends on whether design and direct booking optimization or marketing support and online engagement are your top priorities.
Neobookings scores 4.85 out of 5 for ease of use, with reviews highlighting its professional, well-maintained interface and straightforward onboarding. Customers praise its intuitive management tools and responsive support, which help staff adapt quickly and efficiently.
ThinkReservations receives a perfect 5 out of 5, supported by reviews emphasizing speedy, friendly support and smooth onboarding. Customers find it equally easy to operate, noting it’s ideal for hospitality teams that want minimal fuss and quick results.
Edge: ThinkReservations.
Neobookings offers a robust web design platform with exclusive features, including customizable, conversion-focused websites and integrated reservation management. It provides tools that help increase direct bookings and improve customer experience, backed by a suite of digital marketing integrations like The Hotels Network and RateGain.
ThinkReservations, while lacking detailed feature counts, emphasizes marketing and guest engagement tools, including campaign management and online exposure support. It also offers integrations with platforms like Airbnb and Tripadvisor, focusing more on marketing channels than website design.
Edge: Neobookings.
Neobookings boasts a 5/5 customer support rating based on reviews praising “super effective technical support” and “wonderful human team.” Clients appreciate their close, proactive communication and their dedication to continuous improvement, even during rapid growth.
ThinkReservations also scores 5/5, with reviews mentioning “support for the product and training” and “speedy response to questions.” Customers find their support team highly responsive, especially in onboarding and ongoing assistance.
Edge: Neobookings.
Neobookings integrates with 20 verified partners, including major tools like Stripe, SiteMinder, and Oracle Hospitality, offering a broad ecosystem for property management, marketing, and distribution. ThinkReservations offers 16 verified integrations, including Airbnb, Tripadvisor, and TrustYou, focusing on popular OTAs and guest review platforms.
Both platforms provide strong integration options, but Neobookings’ larger partner network gives it an edge for properties seeking extensive third-party connectivity.
Edge: Neobookings.
Neobookings has 20 reviews, though no recent ones, with a 98% likelihood to recommend, indicating strong satisfaction among its users. ThinkReservations has only 1 review but reports a 100% likelihood to recommend, though the small sample size makes it less reliable as a benchmark.
Given the larger review base and more recent feedback, Neobookings’ rating is more representative of current user sentiment, making it the better-rated solution overall.
Edge: Neobookings.
Neobookings charges a base price of $700, with no trial, freemium, or monthly per-room fees. Pricing details for ThinkReservations are not publicly available, which limits direct comparison, but it’s likely similar given the SaaS nature and industry standards.
Neobookings’ transparent flat fee makes budgeting straightforward, while ThinkReservations’ lack of published prices suggests you should inquire directly for a quote.
Neobookings offers a website-focused platform with a strong emphasis on design, conversion, and direct bookings, supported by a larger, more recent review base. It’s ideal for hotels seeking a visually appealing digital presence combined with management tools, especially in boutique, resort, and city-center segments.
ThinkReservations provides a highly rated, support-oriented platform that excels in digital marketing and guest engagement. Its simplicity and responsiveness make it suitable for hotels that want to boost online visibility and marketing efforts with less emphasis on custom web design.
If your hotel values recent customer feedback and a broader feature set, Neobookings is the clear choice. However, if your focus is on ongoing marketing support and simplicity, ThinkReservations is worth considering.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | — |
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Neobookings really cares about our business, and their 360 solutions are very convenient for us since we don't have to deal with many different people/vendors for the various servi..."
No published case study for this goal yet.
Ranks higher for
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Neobookings Web Design and ThinkWeb Websites share many core Website Design features, but each has unique capabilities. Neobookings Web Design offers 20 verified integration partners, while ThinkWeb Websites offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkWeb Websites leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Neobookings Web Design: No. ThinkWeb Websites: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Neobookings has an HT Score of 0 and ThinkReservations has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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