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ThinkWeb Websites
5.0 (24 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ThinkWeb Websites
Unranked in Website Design
The hospitality industry offers many marketing channels, each requiring creativity to connect with your guests. Whether you need assistance with your campaigns or a full-service approach from strategy to execution, we are here to help.
97% recommended by 538 hotels
More than 50% of ThinkReservations’s reviews come from United States.
What is ThinkReservations?
Founded in 2012 | Headquarters in Seattle (United States) | 22 employees
ThinkReservations doesn’t have any screenshots available
ThinkWeb Websites Alternatives
Not sure if ThinkReservations is right for your hotel? Here are similar Website Design vendors that could be a good fit for your hotel:
Features
Design & Content Management
4/5 features
Conversion
4/5 features
Internationalization
4/5 features
Analytics
4/5 features
SEO & Traffic
4/5 features
Security & Compliance
4/5 features
Upselling
4/5 features
Other
0/1 features
Q4 '26 Website Design Survey Insights
Is ThinkReservations a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#2
of 15
Small
91%
(115)
SiteMinder is a top Website Design pick among small hotels on HotelTechReport, praised for its easy-to-use website builder that allows hoteliers to quickly set up and update their sites, which is essential for enhancing online visibility. Users appreciate that they can create a professional website in just a few hours with integrated booking capabilities.
Small
91%
(115)
#2
of 15
SiteMinder is a top Website Design pick among small hotels on HotelTechReport, praised for its easy-to-use website builder that allows hoteliers to quickly set up and update their sites, which is essential for enhancing online visibility. Users appreciate that they can create a professional website in just a few hours with integrated booking capabilities.
Rank
Hotel type
Popular alternatives
#2
of 16
Bed & Breakfast & Inns
91%
(100)
SiteMinder is the top alternative to ThinkReservations among bed and breakfasts on HotelTechReport. Hoteliers appreciate how SiteMinder’s intuitive web interface allows them to manage reservations and monitor operational issues efficiently from a single platform, which simplifies day-to-day hotel management.
#1
of 19
Boutique Hotels
93%
(150)
SiteMinder is the top alternative to ThinkReservations among boutique hotels on HotelTechReport. Hoteliers highlight that SiteMinder's channel manager provides seamless connectivity with numerous online travel agencies, enabling real-time updates of rates and inventory, which significantly reduces the risk of overbookings and manual errors.
#1
of 14
City Center Hotels
91%
(97)
SiteMinder is the top alternative to ThinkReservations among city center hotels on HotelTechReport. Hoteliers highlight SiteMinder's channel manager for efficiently managing OTA connections and updating inventory and rates in real time, enabling precise control over reservations and reducing the risk of errors.
Bed & Breakfast & Inns
91%
(100)
#2
of 16
SiteMinder is the top alternative to ThinkReservations among bed and breakfasts on HotelTechReport. Hoteliers appreciate how SiteMinder’s intuitive web interface allows them to manage reservations and monitor operational issues efficiently from a single platform, which simplifies day-to-day hotel management.
Boutique Hotels
93%
(150)
#1
of 19
SiteMinder is the top alternative to ThinkReservations among boutique hotels on HotelTechReport. Hoteliers highlight that SiteMinder's channel manager provides seamless connectivity with numerous online travel agencies, enabling real-time updates of rates and inventory, which significantly reduces the risk of overbookings and manual errors.
City Center Hotels
91%
(97)
#1
of 14
SiteMinder is the top alternative to ThinkReservations among city center hotels on HotelTechReport. Hoteliers highlight SiteMinder's channel manager for efficiently managing OTA connections and updating inventory and rates in real time, enabling precise control over reservations and reducing the risk of errors.
Rank
Region
Popular alternatives
#3
of 13
North America
88%
(37)
SiteMinder is the top alternative to ThinkReservations among North America on HotelTechReport. Hoteliers highlight SiteMinder's impressive capability for real-time inventory updates, which "greatly speeds up the reservation process" and enhances direct sales. This makes it an effective tool for managing bookings across multiple channels.
North America
88%
(37)
#3
of 13
SiteMinder is the top alternative to ThinkReservations among North America on HotelTechReport. Hoteliers highlight SiteMinder's impressive capability for real-time inventory updates, which "greatly speeds up the reservation process" and enhances direct sales. This makes it an effective tool for managing bookings across multiple channels.
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ThinkReservations Reviews Summary
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.9/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, ThinkWeb Websites is the #3 most trending product in the Website Design category (out of 52) and the #183 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreThinkReservations’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
ThinkReservations Pricing
Pricing Available By Request
ThinkReservations has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
Strong website and property management support — small search bugs take time to fix
President from 5 to 9 room Bed & Breakfast & Inn in Fairhope (United States)
Verified
7 days ago
Think Reservations handles our website, marketing and property management systems. We are very satisfied with their service. We highly recommend Think Reservations!
United States
United States
President
X-Small Hotel
10
Easy-to-use calendar and strong backend data — needs dashboard charts
Owner/innkeeper from 5 to 9 room Bed & Breakfast & Inn in Williams (United States)
Verified
8 days ago
Think is easy to use and great backend data to use and export into Excel!!! The Calendar provides an easy visual of what's going on daily!
United States
United States
Owner/innkeeper
X-Small Hotel
10
Easy to use with responsive support and constant updates
Hospitality Manager from 25-49 room Bed & Breakfast & Inn in Hendersonville (United States)
Verified
9 days ago
I love how easy the system is to use, how responsive the staff is, and that they are constantly updating to make the system better.
United States
United States
Hospitality Manager
Small Hotel
10
The entire package for a boutique B&B
Owner from 5 to 9 room Bed & Breakfast & Inn in Philadelphia (United States)
Verified
10 days ago
My experience with ThinkReservations and their PMS, HMS and Website Design has met and surpassed every need I could have had as a private Boutique Style Bed and Breakfast owner helping me achieve the TripAdvisor ranking of #1 Bed and Breakfast in the City of Philadelphia. The support is knowledgeable and helpful regardless of the department...
United States
United States
Owner
X-Small Hotel
10
Direct bookings and revenue up 20% and 32%
Director of Systems and Strategy from 75-99 room Bed & Breakfast & Inn in (United States)
Verified
10 days ago
Think has transformed our online booking flow and led to 20% increased direct bookings and 32% increased revenue. The team is also extremely responsive about solving my property's unmet needs with elegant software solutions.
United States
United States
Director of Systems and Strategy
Mid-Sized Hotel
10
Direct bookings and revenue up — with a few messaging bumps
Owner/Innkeeper from 5 to 9 room Bed & Breakfast & Inn in Milan (United States)
Verified
11 days ago
Think Reservations is my go-to from beginning to end for an elevated customer experience! The website design and booking engine make it easy for guests to make reservations, keep informed through the messaging service, checkin easily, order gift certificates, and modify their stay. Additional features allow staff to manage room assignments...
United States
United States
Owner/Innkeeper
X-Small Hotel
10
Easy to use and comprehensive — email list management could be better
Owner/innkeeper from 5 to 9 room Bed & Breakfast & Inn in Grand Rapids (United States)
Verified
16 days ago
ThinkReservations is easy to use, comprehensive in its breadth, robust, and can do everything! I like that I can access and use it from my laptop, iPad, and iPhone. Their support function is very quick and responsive.
United States
United States
Owner/innkeeper
X-Small Hotel
10
Large, functional system at a reasonable cost — more post-stay emails would help
Owner from 25-49 room Bed & Breakfast & Inn in Mendocino (United States)
Verified
16 days ago
ThinkReservations never stops improving their product. We've used it for over ten years and they keep add new features, enhancing existing ones and recently they've integrated credit card payments, website, guest communications and booking engine to one platform. Electronic key locks, dynamic pricing and more add-ons are also available. It'...
United States
United States
Owner
Small Hotel
10
Higher revenue and smoother operations with standout support
General Manager from 10 to 24 room Bed & Breakfast & Inn in Chatham (United States)
Verified
17 days ago
We absolutely love ThinkReservations! Switching to ThinkReservations has been one of the best business decisions we've made at The Old Harbor Inn. Since making the switch, we have seen a substantial increase in revenue, improved operational efficiency, and a much smoother reservation management process.
The system is incredibly user-friend...
United States
United States
General Manager
Small Hotel
10
Wonderful support — but better follow-up needed
Co-Owner from 5 to 9 room Bed & Breakfast & Inn in Tucson (United States)
Verified
17 days ago
Their customer service and tech support is wonderful! :). I appreciate knowing these folks on a first name basis and their willingness, enthusiasm and expertise helps me to feel comfortable speaking with them about issues that arise.
United States
United States
Co-Owner
X-Small Hotel
- 1
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Expert Q&A and Partner Recommendations
Submit Recommendation
ThinkReservations hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsThinkReservations Integrations
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Support
Unverified
ThinkReservations has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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