ThinkWeb Websites

5.0 (14 REVIEWS)

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0 out of 100
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ThinkWeb Websites

Unranked in Website Design

The hospitality industry offers many marketing channels, each requiring creativity to connect with your guests. Whether you need assistance with your campaigns or a full-service approach from strategy to execution, we are here to help.

More than 50% of ThinkReservations’s reviews come from United States.

What is ThinkReservations?

Founded in 2012 | Headquarters in Seattle (United States) | 22 employees

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ThinkWeb Websites Alternatives

Not sure if ThinkReservations is right for your hotel? Here are similar Website Design vendors that could be a good fit for your hotel:

Features

Design & Content Management

4/5 features

Conversion

4/5 features

Internationalization

4/5 features

Analytics

4/5 features

SEO & Traffic

4/5 features

Q3 '26 Website Design Survey Insights

Is ThinkReservations a good fit for your hotel?

Mid-sized
93% (130)
#2 of 17

SiteMinder is a top Website Design pick among mid-sized hotels on HotelTechReport because hoteliers like the ready website design and the built-in “direct capture” promo-code flow for turning bookings from the site into direct reservations.

Small
91% (117)
#2 of 15

SiteMinder is a top Website Design pick among small hotels on HotelTechReport, because hoteliers say Canvas lets them build and edit a site themselves, with changes just "one click away." That matters when a lean team needs to update pages without waiting on a developer.

Large
89% (38)
#1 of 6

SiteMinder is a top Website Design pick among Large on HotelTechReport, with hoteliers pointing to a website they can build themselves and “quick solutions whenever issues arise.”

Boutique Hotels
93% (148)
#1 of 18

SiteMinder is a top Website Design pick among Boutique on HotelTechReport, because hoteliers like that Canvas and the booking pages can be set up in a day and edited without coding, which keeps brand changes in-house.

Luxury Hotels
90% (104)
#3 of 15

SiteMinder is a top Website Design pick among Luxury on HotelTechReport, with hoteliers pointing to the clean, simple layout in Canvas that lets them add pages, pics and text and switch designs with a click. For luxury properties, that makes it easier to keep the site on-brand without custom code.

Bed & Breakfast & Inns
91% (99)
#2 of 15

SiteMinder is a top Website Design pick among Bed-N-Breakfast on HotelTechReport, because hoteliers like the Canvas system and its theme function, which lets them put a site together with a booking widget in one click.

Europe
95% (241)
#1 of 14

Profitroom is a top Website Design pick among hotels in Europe on HotelTechReport, with reviewers pointing to predefined templates and the ability to create and customize the site to fit the hotel. That matters when the property needs a brand-specific site without heavy IT back-and-forth.

North America
88% (37)
#3 of 12

SiteMinder is a top Website Design pick among North America on HotelTechReport, because hoteliers say Canvas helps them create their website and promotion to the site, with direct bookings increasing right away.

Asia Pacific
95% (115)
#2 of 5

SiteMinder is a top Website Design pick among Asia Pacific on HotelTechReport because hoteliers like the canvas system and theme function, which let staff make changes in one click instead of touching code.

Full 2026 Website Design Survey Findings

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ThinkReservations Reviews Summary

5.0
Excellent
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ThinkWeb Websites is the #3 most trending product in the Website Design category (out of 52) and the #130 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

ThinkReservations’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

ThinkReservations Pricing

Pricing Available By Request

ThinkReservations has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare ThinkReservations to Top Alternatives

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Attract more guests with a stunning website. Save money on web development fees, and choose from a range of easy to use templates to showcase your unique brand

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ThinkReservations Reviews

Hotelier Rating

Excellent
14
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (11)
  • Small (3)

Country

  • United States
    United States
    (13)
  • Belize
    Belize
    (1)

Region

  • North America
    North America
    (13)
  • Central America
    Central America
    (1)
10

Seasoned support and useful innovation for small properties

Owner & Innkeeper from 5 to 9 room Bed & Breakfast & Inn in Freeport (United States)

Verified
4 days ago
My Think Reservations Account Manager is a total PRO! Wendy brings her seasoned innkeeper knowledge to every conversation along with the marketing team's intel on industry trends, new developments and specific advice on where to focus now & in the future. Think also continues to innovate and delivery products & applications that make a diff...
Country United States
Owner & Innkeeper
X-Small Hotel
10

Good fit for us, with steady improvements — but card entry is still manual

Owner from 5 to 9 room City Center Hotel in Napa (United States)

Verified
4 days ago
This system is a good fit for us, and with the new improvements, even more so. I like that they are on top of refinements and keeping up with the changing environment of sales, marketing and assignments.
Country United States
Owner
X-Small Hotel
10

Strong all-in-one operations — but yield management could be more dynamic

Owner/GM from 5 to 9 room Bed & Breakfast & Inn in Baton Rouge (United States)

Verified
4 days ago
Besides keeping Reservations organized, yield management, credit cards protected, as well as staff reports on what needs to be done, financial reports for tax purposes, customer reports for marketing, forecasting, booking pace, etc., we use the texting service with all of our guests.
Country United States
Owner/GM
X-Small Hotel
10

Genuine support that feels like our wins are theirs — but mobile use is clunky

Owner from 5 to 9 room Boutique in Alma (United States)

Verified
4 days ago
The attention to detail, genuine care, and responsiveness are always top tier. Every person I've encountered at Think genuinely wants our hotel to be successful. Our wins are their wins!
Country United States
Owner
X-Small Hotel
10

Top-notch reservation, housekeeping and website management

Owner from 5 to 9 room Bed & Breakfast & Inn in Taneytown (United States)

Verified
4 days ago
Reservation, housekeeping and website management features and product support are top notch. Couldn't do this without them. They're the best.
Country United States
Owner
X-Small Hotel
10

Usable features that keep getting better

Managing Partner from 10 to 24 room Bed & Breakfast & Inn in Avalon (United States)

Verified
5 days ago
It has many usable features and continues to add more things that are helpful to running our business. On a scale from 1-10, they are 100+++.
Country United States
Managing Partner
Small Hotel
10

Great support and an intuitive booking engine — app still missing

Owner from 5 to 9 room Boutique in Alma (United States)

Verified
5 days ago
Think helps us with everything we do! Our marketing consultant, Wendy Huggins, is absolutely amazing and truly she feels like a gift! The booking engine is continually improving, the support team is second to none, and we absolutely love our Think Website! We utilize Think Marketing to help us manage our online ads, they help us with our ne...
Country United States
Owner
X-Small Hotel
10

Intuitive, reliable operations across multiple properties — with reporting and integrations to improve

Operations Manager from 25-49 room Bed & Breakfast & Inn in Murphys (United States)

Verified
1 months ago
ThinkReservations is intuitive, reliable, and continually improving. The platform streamlines daily operations, supports multiple properties with ease, and provides exceptional customer service. It has become an essential part of how we manage reservations, guest communication, and overall workflow.
Country United States
Operations Manager
Small Hotel
10

Always helpful

Front Desk from 5 to 9 room Bed & Breakfast & Inn in Williamsburg (United States)

Verified
2 months ago
Professional Knowledgeable about all aspects of the myriad of Think products. Quickly understands and resolves the issue. All agents are a pleasure to work with.
Country United States
Front Desk
X-Small Hotel
10

No wait time

Property Owner & Manager from 5 to 9 room Vacation Rentals & Villa in Houston (United States)

Verified
4 months ago
- No waiting on hold. - Great communication. - Knowledgeable Customer Service Agent. - No putting me on hold to check their script. - Solved my issues.
Country United States
Property Owner & Manager
X-Small Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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ThinkReservations Integrations

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Company Functionality
Canary Technologies

This integration hasn’t been verified by ThinkReservations yet.

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INTELITY
INTELITY

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Mobile Ordering & Room Service
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This integration hasn’t been verified by ThinkReservations yet.

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CartStack
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Stash Rewards

This integration hasn’t been verified by Stash Rewards yet.

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100% recommended by 13 hotels


Support

Unverified

ThinkReservations has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

Request a Quote

Response Time

2 days

Recommended

97%

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