The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 171 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Net Affinity shines in ease of use , with exclusive features like Meta search marketing and E-commerce consulting.
The Anything Group shines in ROI and onboarding , with exclusive features like Email Marketing and Marketing Automation.
Side-by-side ratings based on 171 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | From $1,500/mo |
| Verified Reviews | 170 | 1 |
After analyzing 171 verified reviews, Net Affinity users most value its customer support, digital marketing, booking engine, while The Anything Group users highlight . Click any theme to see what reviewers say.
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Customer Support
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Digital Marketing
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Booking Engine
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Reporting
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CMS (Content Management System)
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Flexibility and Customization
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 44 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #2 107 reviews | #29 1 reviews |
| Large (75-199 rooms) ▾ | #7 6 reviews | — |
| X-Large (200+ rooms) | #8 1 reviews | — |
By Property Type
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| Boutique ▾ | #3 67 reviews | #37 1 reviews |
| Luxury ▾ | #2 81 reviews | #36 1 reviews |
| Branded / Chain ▾ | #3 42 reviews | — |
| Extended Stay ▾ | #7 7 reviews | — |
By Region
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| North America | #11 3 reviews | #37 1 reviews |
| Europe ▾ | #3 159 reviews | — |
| Asia Pacific | #19 0 reviews | — |
| Middle East | #2 2 reviews | — |
When choosing a digital marketing partner for your hotel, your options narrow to two standout providers: Net Affinity and The Anything Group (TAG). Both aim to boost your hotel's online visibility and direct bookings, but they approach this goal differently. Net Affinity offers a specialized platform with a strong booking engine and detailed reporting, while TAG emphasizes full-service marketing, branding, and content strategies. Which will align best with your hotel’s needs?
Ultimately, your decision hinges on whether you prioritize a dedicated marketing platform with proven results or a broader, full-service agency capable of handling multiple facets of digital branding. Do you want a focused, tech-driven solution or a comprehensive marketing partner?
Net Affinity is a SaaS-based platform built specifically for hotels, combining an intuitive website, booking engine, and targeted marketing services into one package. It’s designed to drive direct bookings with measurable results and offers a robust, easy-to-use interface. Conversely, The Anything Group is a full-service agency providing not just digital marketing but also branding, content creation, and PR—an all-encompassing service for hotels seeking a broad marketing overhaul.
Net Affinity’s strength lies in its specialized tech with built-in features like meta search marketing and e-commerce consulting, supported by a wide regional presence and extensive integrations. TAG, however, excels in strategic storytelling, creative content, and a wider array of marketing channels, but with fewer integrations and a more limited regional footprint. Given these differences, which approach better suits your hotel’s growth strategy?
If your hotel needs a straightforward, easy-to-manage platform focused on increasing direct bookings through an effective website and booking engine, go with Net Affinity. Its hotel-specific features, detailed analytics, and regional presence make it ideal for properties aiming to optimize their digital presence without extensive outside marketing efforts.
If your hotel requires a holistic marketing partner capable of creating compelling content, managing digital campaigns, and building a strong brand image across channels, pick TAG. Its full-service approach suits hotels that want a partner to handle branding, social media, influencer outreach, and PR in addition to digital marketing.
In essence, choose Net Affinity if you want a tech-focused solution with proven ROI, and go with TAG if you need a broad, creative marketing approach that builds your hotel’s overall brand.
Net Affinity’s platform scores a 4.56 out of 5 for ease of use, praised for its intuitive interface and straightforward onboarding. Hotel staff find it simple to manage the website, booking engine, and marketing features, with many reviews highlighting quick setup and helpful support.
TAG, rated 4 out of 5 for usability, offers a user-friendly experience but with a steeper learning curve typical of full-service agencies. Their platform's reporting and content tools are appreciated, but some users mention that managing multiple channels can be complex.
Edge: Net Affinity.
Net Affinity offers 16 shared features with TAG and 2 unique ones—meta search marketing and e-commerce consulting—making it a highly specialized platform. Its features include a booking engine, website management, detailed analytics, and targeted marketing efforts.
TAG provides 9 unique features such as copywriting, email marketing, marketing automation, social media photography, influencer marketing, and 3rd-party ad buys. While its feature set is broader, it’s less focused on hotel-specific tech tools.
Edge: Net Affinity.
Net Affinity boasts a customer support rating of 4.8 out of 5, with reviews citing prompt responses and attentive service. Users appreciate the dedicated account managers and proactive communication, although some note occasional delays during peak periods.
TAG scores a perfect 5 out of 5, with clients praising its strategic guidance and responsiveness. Its in-house team provides comprehensive support, though the lack of extensive reviews makes it harder to gauge consistency.
Edge: Net Affinity.
Net Affinity has verified integrations with 62 partners, including Criton, Priority Software, and GuestCentric, providing flexibility to connect with various booking, PMS, and revenue tools.
In contrast, TAG currently has no verified integrations, relying more on in-house solutions or custom setups. This limits its ability to seamlessly connect with third-party systems.
Edge: Net Affinity.
Net Affinity’s 118 reviews over the past six months show a 94% likelihood to recommend, with an average rating of 4.87/5. It’s favored by luxury, boutique, and resort hotels, especially those seeking detailed analytics and a reliable booking engine.
TAG, with only one recent review, has no current ratings but receives positive comments from boutique hotels on their strategic thinking. Given the volume and recency of reviews, Net Affinity’s higher rating and larger hotel user base make it the more trusted choice.
Edge: Net Affinity.
Net Affinity charges a base price of $900 monthly, with no additional fees for implementation or per-room charges. Its transparent pricing suits hotels looking for predictable costs.
TAG’s starting price is $1,500 per month, also without setup fees or additional charges. Given the higher cost, hotels should weigh whether the full-service offerings justify the extra expense.
Net Affinity provides a tech-focused, hotel-specific platform that has been proven to increase direct bookings, especially for boutique and resort hotels. Its detailed analytics, integrations, and regional presence make it ideal for properties prioritizing measurable results and operational simplicity.
TAG offers a comprehensive marketing service that excels at enhancing brand visibility, storytelling, and guest engagement. Its full-service approach is suitable for hotels looking for creative campaigns, branding, and multi-channel marketing, but it lacks the depth of integrations and specialized hotel tech.
Choose Net Affinity if your hotel values a proven, user-friendly platform with strong analytics and reliable support. Opt for TAG if your hotel needs a wide-ranging marketing partner to craft your brand story and reach new audiences.
In conclusion, for direct booking growth and operational control, Net Affinity emerges as the stronger, more review-backed choice. If your hotel’s focus is on comprehensive branding and content marketing, TAG offers a compelling alternative, though with less proven hotel-specific tech.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $900/mo | From $1,500/mo |
According to HTR's product database, Net Affinity (Digital Marketing) and TAG Digital share 16 features. Here are the key differences — features one has that the other lacks.
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| Copywriting | ||
| E-commerce consulting | ||
| E-commerce consulting | ||
| Email Marketing | ||
| Interactive Content | ||
| Marketing Automation | ||
| Meta search marketing | ||
| Wordpress development |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I am very happy with the collaborative relationship we have with Net Affinity and the results we have seen together. There reporting on both marketing and e-commerce give us great..."
No published case study for this goal yet.
What hoteliers love
While the customer support provided is generally praised for being responsive and helpful, some users pointed out a need for improved communication an... While the customer support provided is generally praised for being responsive and helpful, some users pointed out a need for improved communication and faster resolution times during busy periods. The proactive engagement during the COVID-19 lockdowns was particularly appreciated.
The digital marketing services provided by Net Affinity are highly appreciated for their ability to boost online visibility and attract direct booking... The digital marketing services provided by Net Affinity are highly appreciated for their ability to boost online visibility and attract direct bookings. Custom marketing plans and expert guidance have consistently shown positive results in terms of revenue increase.
Hoteliers commend Net Affinity's booking engine for its ease of use and flexibility in creating offers, enhancing revenue through direct bookings. The... Hoteliers commend Net Affinity's booking engine for its ease of use and flexibility in creating offers, enhancing revenue through direct bookings. The system's reporting capabilities allow for detailed financial and marketing planning, which many found invaluable.
Where hoteliers push back
There are mixed reviews about Net Affinity's CMS. While it is generally found to be intuitive and useful, there are concerns about its complexity and... There are mixed reviews about Net Affinity's CMS. While it is generally found to be intuitive and useful, there are concerns about its complexity and a desire for more streamlined functionalities.
Some users felt that the templates within the CMS and booking engine were restrictive and could benefit from greater customization options.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Net Affinity (Digital Marketing) and TAG Digital share many core Digital Marketing Agencies features, but each has unique capabilities. Net Affinity (Digital Marketing) offers 62 verified integration partners, while TAG Digital offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Net Affinity (Digital Marketing) leads in ease of use at 4.6/5 vs 4.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Net Affinity (Digital Marketing): No. TAG Digital: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Net Affinity has an HT Score of 56 and The Anything Group has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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