Thank you for your kind review. . It was a pleasure to read. Our dedicated eCommerce and Client Succ...
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6 months ago
Ratings Snapshot
94%
Recommend
#3
Popularity index
HT SCORE
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #3 out of 113 in Digital Marketing Agencies
Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support
Net Affinity has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Net Affinity (Digital Marketing) Overview
Net Affinity (Digital Marketing) Overview
Net Affinity is an international award winning Technology, Design and Marketing Company who work exclusively with hotels to drive more direct business at a lower cost of acquisition with proven online strategies. We pride ourselves on the development of a relationship that allows us to nurture your business and ensure our success is your success. Our conversion-focused booking technology, creative...
About Net Affinity View website
Founded in 2000 | Headquarters in Dublin | 42 employeesNet Affinity is an international award winning Technology, Design and Marketing Company who works exclusively with hotels to drive more direct business at a lo...
Other Products by Net Affinity
1/9
Integrates with
- Property Management Systems
- Channel Managers
- Metasearch & Ad Tech
Need a custom integration?
What customers love about Net Affinity (Digital Marketing)
94% recommend
General Manager
Very approachable and efficient. Continuously trying to improve their product based on client feedback
Head of Sales & Marketing
There are 3 main benefits 1) Up to date information from a highly skilled team of professionals who are on standby to help resolve any issues we may have 2) The booking engine allows us to track how effective our web...
Director of Sales & Marketing
The booking engine is very user friendly from the back end for setting up rates etc.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
The Net Affinity suite of products provide a vital service to Hoteliers. These services are what the guest or potential guest sees and uses first when engaging with a Hotel. It is vital to have these products working efficiently and effectively.
by David Byrne (AskSuite) on December 07, 2021
See more answers (6)
Question:
What differentiates this product or service from the competition?
Answer:
Their customers websites firstly are clear, easy to navigate and showcase the Hotels full potential to welcome you to at least enquire about a reservation. The Booking engine is easy to use and clear in its packages
by David Byrne (AskSuite) on December 07, 2021
See more answers (6)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My Advice would be to see a demo to fully understand the benefits and of course to meet the Sales person. Net Affinity have great staff who are willing to travel to meet the potential client in person or online.
by David Byrne (AskSuite) on December 07, 2021
See more answers (6)
Recommended by
Show More (2)
David Byrne
Sales Director @ AskSuite
Benjamin Devisme
VP Sales @ Quicktext
Annika Ylem
Co-founder @ GuestJoy
Matej Cvikl
Managing Director @ MC Sistemi
Marvin Speh
Co-Founder @ RoomPriceGenie AG
Features
Clients & references
References & testimonials
We work closely with Net Affinity at all times to constantly push the boundaries in designing engaging, relevant campaigns that excite our audiences
The improvement in our online business since moving to Net Affinity has been phenomenal
Case studies
Awards & Certifications
Net Affinity doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Central America
- Asia Pacific
- Africa
- Antarctica
- Oceania
- North America
- South America
- Europe
- Middle East
- Ireland
- United Kingdom
- United States of America
- Germany
- United Arab Emirates
- Indonesia
- Spain
Likelihood to Recommend
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Filter by geography
August 05, 2022
Net Affinity (Digital Marketing) Review: A team you can rely on
Marketing Manager from Boutiques in (Ireland)
Recommend
8/10
What do you like most?
The team are very friendly and always quick to respond to any issues/queries we may have. Wonderful support and training, especially through this difficult year we are experiencing. Innovative and perso...
What do you dislike or think could be improved?
I feel designs could be impoved for digital marketing campaigns. Would like to see more creative and innovative designs. d
Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
4
On Nov 23, 2020 Charlene M. from Net Affinity replied:
June 27, 2022
Net Affinity (Digital Marketing) Review: An easy solution
Managing Director from Resorts in New Ross (Ireland)
Recommend
10/10
What do you like most?
Net Affinity provides our website, booking engine and handles our online marketing. I find their products work and make it easy for a standalone hotel to operate in the digital space. The service team a...
What do you dislike or think could be improved?
When smaller companies don't have the skills needed in any outside field they may struggle to find experts they can rely on. If anything I'd be happier for Net Affinity to take an even stronger role in th...
Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5
On Aug 16, 2021 Gemma H. from Net Affinity replied:
Thank you for your positive review of Net Affinity. It is lovely to read such positive comments. It ...
June 27, 2022
Net Affinity (Digital Marketing) Review: Killeavy Castle Estate achieved consecutive successes through partnership
Sales and Marketing Manager from Boutiques in Killeavy (United Kingdom)
Recommend
9/10
What do you like most?
We have just gone through the most turbulent period of business over the past two years. Our business mix changed due to changes in the macroeconomic environment and we had to adapt to survive and succeed...
What do you dislike or think could be improved?
If we were to experience more repeated patterns of business, then we could apply a more lean management style to our marketing programmes and hence gain more value for a less spend. However as exit the gl...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Nov 18, 2021 Gemma H. from Net Affinity replied:
Thank you for your detailed review in particular your comments and mentions of Peter and Sara. I hav...
June 27, 2022
Net Affinity (Digital Marketing) Review: Fantastic company with a fantastic team!
Rooms Division Manager from Boutiques in (Ireland)
Recommend
10/10
What do you like most?
Net Affinity's booking engine and website builder are so easy to use. The team and our main contact Sara are such a pleasure to work with. Any issues or questions are dealt with timely and efficiently.
What do you dislike or think could be improved?
From my experience in dealing with Net Affinity, I don't think there is much that could be improved. They are quick to deal with issues, very detailed step by step instructions to deal with any issues or ...
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
On Dec 20, 2021 Gemma H. from Net Affinity replied:
Thank you for taking the time to leave us a review. We very much appreciate your time and feedback. ...
June 24, 2022
Net Affinity (Digital Marketing) Review: Clear booking Engine with great conversion
Brand Manager from City Center Hotels in (Ireland)
Recommend
10/10
What do you like most?
Calm process of reviewing our marketing results through the tailored Dashboard and daily emails. We all benefit from clear minutes and follow up at monthly meetings.
What do you dislike or think could be improved?
Our website could benefit from an SEO review or audit. Sometimes it's easier for an external digital marketing agency to tell stakeholders within a business what they are missing and highlighting blind sp...
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4
On Jul 04, 2022 Charlene M. from Net Affinity replied:
Thank you for your review. We value your feedback, and I've passed on your comments to our commercia...
June 23, 2022
Net Affinity (Digital Marketing) Review: Netaffinity provides a user friendly platform for the team to manage online
Marketing Manager from City Center Hotels in Belfast (United Kingdom)
Recommend
10/10
What do you like most?
Netaffinity provides a user friendly platform for the team to manage online bookings and offers excellent client support. Our client ecommerce manager provides monthly insights across the industry and als...
What do you dislike or think could be improved?
Netaffinity have an excellent team that keep striving to improve service & support!
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Dec 11, 2019 Charlene M. from Net Affinity replied:
Thank you for your 5* review. We are delighted that you rate our booking engine so highly. We love t...
Pricing
Monthly service fee
$1000-5000/month
Recent News & Content
Recent articles
Recent press releases
RMS Releases 2021 State Of The Industry Report
6 months ago
The Marketing Funnel and Your Hotel
3 months ago
The Latest Hotel Booking Trends in July 2020
6 months ago
Resources & reports
Digital Marketing Agencies
Published by Net Affinity
An Essential Guide to Choosing the Right Booking Engine Provider for your Business
Website Design
Published by Net Affinity
Planning for 2022: A Hotelier’s Guide
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Net Affinity (Booking Engine)
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Sales Executive
Great service, efficient responses to queries and always quality advertisements. Very attentive.