The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Opayo shines .
Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, Opayo users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Experience Enhancements
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Payment Processing Speed
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Customer Support
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Integration Capabilities
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Third-Party Integrations
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Approval Process
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Opayo |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
| Segment | Opayo |
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| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
| Segment | Opayo |
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| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
Choosing between Opayo by Opayo and Zil Money hinges on your hotel’s specific needs for payment processing. While Opayo offers a basic, no-frills payment solution with no reviews or features listed, Zil Money stands out with a comprehensive suite of financial tools, numerous recent reviews, and a high user rating. Your decision should consider the scale of your operations, integration needs, and the importance of customer support.
Opayo appears limited in features and market presence, whereas Zil Money boasts a broad feature set, active user community, and recent positive feedback. Are you seeking a more established, feature-rich platform? Or is a straightforward, secure payment gateway sufficient for your hotel?
Opayo’s primary role is to facilitate basic payment transactions, offering minimal features and no recent reviews. Zil Money, in contrast, provides an extensive array of payment options, including PayPal, Apple Pay, Google Pay, and multi-currency settlements, supported by 54 reviews in the last six months and a high 87% likelihood of recommendation.
While Opayo’s lack of recent reviews and features suggests limited ongoing development or user engagement, Zil Money’s active review activity and 4.5/5 ease of use rating indicate current relevance and user satisfaction. Do you need a simple payment processor or a full-featured financial management platform?
If your hotel requires a broad set of payment options, multi-currency support, and automation features like recurring payments and contactless transactions, Zil Money is the clear choice. Its user-friendly platform, recent reviews, and high support ratings make it suitable for hotels seeking operational efficiency.
Conversely, if your hotel only needs a straightforward payment gateway without advanced features or global payment options, Opayo's minimal offering might suffice—though its lack of recent reviews and features make it less advisable. For hotels prioritizing feature richness and ongoing support, Zil Money remains the stronger contender.
Opayo’s interface and onboarding process are undocumented and unreviewed, suggesting a lack of recent user feedback or engagement. Zil Money receives a notable 4.5/5 rating for ease of use, with users praising its intuitive design, quick setup, and straightforward payment management.
Recent reviews indicate hotel staff find Zil Money easy to adopt, thanks to its simple navigation and clear processes. In contrast, Opayo’s usability remains unverified, placing it at a disadvantage. Edge: Zil Money.
Opayo offers no listed features, with only a basic payment processing function implied. Zil Money provides 15 unique features, including Pay by Link, Recurring Payments, Multi-Currency Settlements, Contactless Payments, Payment Splitting, and Pre-Authorizations.
The detailed feature set in Zil Money caters to diverse hotel operations, supporting online payments and flexible financial management. Opayo’s lack of features and activity suggests it may be a bare-bones solution. Edge: Zil Money.
Opayo’s support and onboarding ratings are unavailable, providing no insight into user experiences. Zil Money’s recent reviews highlight a support team rated 4.5/5, with users describing it as responsive and helpful.
While some users mention the potential for faster responses, overall, Zil Money’s support reputation appears strong. If reliable customer assistance is vital, Zil Money holds a clear advantage. Edge: Zil Money.
Opayo shows zero verified integration partners, indicating limited or no official third-party integrations. Zil Money, also with no verified partners, nonetheless offers an open API, allowing custom integrations.
Given the absence of a verified partner ecosystem, Zil Money’s API flexibility provides more adaptability than Opayo’s limited connectivity. Edge: Zil Money.
Opayo’s review count is zero, with no recent ratings or feedback to gauge hotel sentiment. Zil Money, with 54 reviews and an 8.57/5 NPS score, benefits from recent, positive feedback, especially from hotels in North America, Europe, and beyond.
Hotels across multiple segments, including luxury and budget hotels, rate Zil Money highly, praising its ease of use and comprehensive features. The lack of reviews for Opayo makes it impossible to compare; thus, Zil Money is the clear leader here.
Opayo’s pricing details are unavailable, suggesting it may operate on a custom quote or be a less transparent offering. Zil Money charges $400 upfront, with no ongoing monthly or per-room fees, and offers a 15-day free trial.
Given the transparent, straightforward pricing structure of Zil Money, it presents clear value compared to the mystery surrounding Opayo’s costs.
The core difference is that Zil Money offers a comprehensive, actively supported platform with multiple features, recent reviews, and high hotel ratings. Opayo remains a minimal, unreviewed payment gateway with no listed features, making it less suitable for modern hotel operations.
If your hotel needs a flexible, feature-rich payment platform with ongoing support, Zil Money is the better fit. Its recent reviews and high satisfaction scores confirm its relevance and reliability today.
However, if simplicity and minimal costs are your primary concerns, and your hotel’s payment needs are limited, Opayo could suffice—though its lack of recent activity and features make it a less compelling choice overall.
This comparison underscores that Zil Money’s active user base, feature set, and recent positive feedback make it the recommended solution for most hotels today. Opayo’s limited offering and lack of recent reviews diminish its appeal in a competitive landscape.
According to HTR's product database, Opayo and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Opayo |
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| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| Partial Capture | ||
| Pay by Link | ||
| Recurring Payments |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Opayo and Zil Money share many core Payments Processing Software features, but each has unique capabilities. Opayo offers 0 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Opayo: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Opayo has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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