The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 84 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
OpenKey shines in ease of use and customer support — especially for brand properties (2.8/5) , with exclusive features like Mobile Checkin.
Staymyway shines .
Side-by-side ratings based on 84 verified hotelier reviews on HTR.
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 84 | 0 |
After analyzing 84 verified reviews, OpenKey users most value its guest satisfaction, app usability, bypass front desk, while Staymyway users highlight . Click any theme to see what reviewers say.
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Guest Satisfaction
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App Usability
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Bypass Front Desk
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Contactless Check-In
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Customer Support
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Guest Communication
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Technical Issues
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How each product ranks among Hotel Keyless Entry Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #3 14 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 55 reviews | — |
| Large (75-199 rooms) ▾ | #3 11 reviews | — |
| X-Large (200+ rooms) | #9 0 reviews | — |
By Property Type
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| Boutique ▾ | #1 66 reviews | — |
| Luxury ▾ | #2 62 reviews | — |
| Branded / Chain ▾ | #4 10 reviews | — |
| Extended Stay | #5 3 reviews | — |
By Region
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| North America ▾ | #1 76 reviews | — |
| Asia Pacific | #2 1 reviews | — |
Deciding between OpenKey by OpenKey and STAYmyway by Staymyway hinges on your hotel’s specific needs for keyless entry technology, integration, and operational scale. Both products aim to provide guests with contactless access, but OpenKey’s extensive experience and higher review activity make it the more proven choice. Your team should consider whether you prioritize a mature platform with a broad feature set or a more flexible, cost-effective solution with limited reviews. Which aligns better with your hotel’s strategic goals?
OpenKey’s 69 reviews, a high overall rating of 4.26 out of 5, and recent feedback establish it as the industry leader in mobile key solutions. Its long-standing presence and 34 verified integration partners signal reliability and extensive market adoption. In contrast, Staymyway has no recent reviews or ratings, making it difficult to assess its real-world performance. If you value proven performance, OpenKey is the safer, more dependable option.
OpenKey offers a comprehensive mobile key platform integrated with over 50 property management and lock providers, supporting features like mobile check-in, multi-property management, and push notifications. Its platform is designed to streamline check-in, reduce front desk congestion, and boost guest satisfaction, especially in luxury or high-volume hotels.
Staymyway, on the other hand, provides a cloud-based access control system that transforms smartphones into keys, with Bluetooth and RFID options. While promising as a cost-effective and flexible solution, its minimal market presence and lack of recent reviews make it less certain when compared to OpenKey.
OpenKey’s broader feature set and proven track record make it the more reliable choice for hotels seeking a well-established, multi-feature mobile key system. Would your property benefit more from a mature platform with high review confidence or a newer, less-tested alternative?
If your hotel needs a robust, reliable mobile key system with extensive integration options, go with OpenKey. Its proven track record, high review count, and numerous features—including notifications, multi-property management, and developer SDK—are ideal for large, luxury, or multi-property operators.
If your hotel is a smaller operation or prioritizes budget-friendly, quick-to-implement solutions, Staymyway could be appealing for its simplicity and cloud-based access, especially if it can fully replace existing locks with RFID. However, without recent reviews or a demonstrated market presence, choosing OpenKey offers more certainty in performance and support.
OpenKey’s user experience is rated 4.45 out of 5, with hotel reviews praising its intuitive interface and smooth onboarding process. Customers mention quick support responses and seamless integration with existing systems, boosting staff adoption and guest satisfaction.
Staymyway has no available recent user ratings or reviews, leaving its ease of use unverified. Given the extensive feedback on OpenKey’s user-friendly design, it clearly provides a more certain, simpler experience.
Edge: OpenKey
OpenKey boasts 11 shared features with competitors, along with 5 unique features such as notifications, multi-property management, mobile check-in, developer SDK, and door lock upgrade kits. These functionalities support a broad range of operational needs, from guest engagement to system upgrades.
Staymyway’s feature set appears limited, with no unique features listed and no recent validation of its capabilities. Its core offering primarily focuses on transforming smartphones into keys with Bluetooth and RFID, but lacks the variety and depth of OpenKey’s feature suite.
Edge: OpenKey
OpenKey’s support rating is 4.25 out of 5, with recent reviews highlighting quick response times and helpful assistance, especially during technical issues. Hoteliers appreciate its proactive communication and onboarding support, which helps resolve problems efficiently.
Staymyway offers no recent reviews or ratings, making it impossible to gauge support quality. Given OpenKey’s established reputation with high support ratings, it is the clearer choice for reliable, responsive customer service.
Edge: OpenKey
OpenKey has 34 verified integration partners, including industry leaders like WebRezPro, Oracle Hospitality, and Cloudbeds. Its extensive partner network supports seamless operation across many property management and lock systems, providing flexibility and reliability.
Staymyway has only 7 verified partners, with fewer well-known integrations. Its limited partnership footprint suggests less proven compatibility and scalability in complex hotel environments.
Edge: OpenKey
OpenKey’s recent review count and ratings—69 reviews with an overall 4.26/5—indicate high user satisfaction. Hotels across segments such as luxury, boutique, and resorts consistently praise its ease of use, integration, and guest experience enhancements.
Staymyway lacks recent reviews, making it impossible to gauge hotelier satisfaction. Until user feedback emerges, OpenKey remains the more trusted and highly-rated solution.
Edge: OpenKey
OpenKey charges a base fee of $500, with no freemium tier, implementation fees, or monthly charges per room. This straightforward pricing model is transparent and predictable.
Staymyway does not publish its pricing, leaving potential customers uncertain about costs. Without clear pricing, OpenKey’s transparent model provides better value confidence.
Not ideal if your hotel is a small boutique with minimal tech infrastructure or very limited budget.
Not ideal if your hotel requires proven scalability, extensive support, or has high volumes of guests demanding reliability.
OpenKey offers a mature, feature-rich mobile key platform with proven integration and high user satisfaction. It is well-suited for larger, luxury, or multi-property hotels looking for reliability and extensive support.
Staymyway, while promising as a flexible, budget-friendly option, remains unproven at scale due to the absence of recent reviews and limited market presence. For hotels prioritizing certainty and proven performance, OpenKey is the definitive choice.
If your hotel values a trusted, well-reviewed platform with comprehensive features, OpenKey is the clear winner. Its widespread adoption and high ratings make it the safer investment.
If your operation is small, budget-sensitive, and willing to experiment with newer technology, Staymyway might suit your needs—though with less assurance of performance and support. Ultimately, OpenKey’s track record positions it as the more dependable solution for your hotel’s mobile access needs.
According to HTR's product database, Openkey.co and STAYmyway share 11 features. Here are the key differences — features one has that the other lacks.
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| Developer SDK | ||
| Door Lock Upgrade Kit | ||
| Mobile Checkin | ||
| Multi-property Management | ||
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What hoteliers love
Overall, OpenKey has been well-received by guests, who appreciate the convenience of mobile keys, the ease of use, and the reduced need to carry physi... Overall, OpenKey has been well-received by guests, who appreciate the convenience of mobile keys, the ease of use, and the reduced need to carry physical keys. This positive feedback is a testament to its functionality and user experience.
The app is generally praised for its user-friendly interface, but some users feel that improvements could be made in terms of navigation and additiona... The app is generally praised for its user-friendly interface, but some users feel that improvements could be made in terms of navigation and additional features like in-app reset options for keys, and integrated guest services.
OpenKey's mobile key feature allows guests to bypass the front desk and go directly to their rooms, significantly enhancing operational efficiency and... OpenKey's mobile key feature allows guests to bypass the front desk and go directly to their rooms, significantly enhancing operational efficiency and guest satisfaction. This feature minimizes waiting time and offers a seamless check-in experience, particularly praised during busy periods.
Where hoteliers push back
Customer support for OpenKey is generally responsive and helpful, though some users report delays in receiving assistance and a need for more proactiv... Customer support for OpenKey is generally responsive and helpful, though some users report delays in receiving assistance and a need for more proactive communication regarding updates and fixes.
Several reviews highlight the need for better guest communication features within the app, such as clearer instructions for app use or notifications w... Several reviews highlight the need for better guest communication features within the app, such as clearer instructions for app use or notifications when rooms are ready. Enhancing these communication channels could further improve guest satisfaction and operational efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Openkey.co and STAYmyway share many core Hotel Keyless Entry Systems features, but each has unique capabilities. Openkey.co offers 34 verified integration partners, while STAYmyway offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Openkey.co leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Openkey.co: No. STAYmyway: No. Neither product currently offers a free tier. Most Hotel Keyless Entry Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. OpenKey has an HT Score of 39 and Staymyway has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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