Orbitz vs. roommaster booking engine:
Which Is Right for You?

The Decision

Choosing the right booking engine can dramatically influence your hotel’s direct booking rates, operational efficiency, and guest satisfaction. Orbitz and roommaster both aim to simplify reservations, but they serve very different hotel profiles and priorities. Orbitz, as a travel booking platform, offers a broad ecosystem that integrates multiple travel services, while roommaster specializes as a customizable, feature-rich hotel booking engine with a focus on direct reservations. Which one aligns better with your hotel’s needs?

Is Orbitz or roommaster Better for Hotels?

Orbitz, primarily known as a travel booking platform, has a minimal presence in the hotel booking engine space, with no recent reviews or ratings. Its main strength lies in offering a comprehensive travel management experience, but it lacks dedicated features, integrations, and a proven track record as a hotel-specific booking engine. Conversely, roommaster boasts a high review count (70 reviews) with recent feedback, a strong 4.31/5 rating, and an 89% likelihood to recommend, making it a more reliable choice for hotel operators.

Orbitz’s approach is better suited for hotels that want to be part of a broad travel ecosystem, providing ancillary services like flights and car rentals. Roommaster, however, is tailored for hotels seeking a dedicated, customizable direct booking solution with deep feature sets and proven performance. Are you looking for a general travel marketplace or a hotel-focused engine?

roommaster vs Orbitz: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-rich booking engine capable of supporting complex operations, go with roommaster. It’s well-suited for hotels of all sizes looking to increase direct bookings, with features like multi-currency, multi-lingual support, automation, and advanced rate management. If your team values ease of integration with PMS and website customization, roommaster’s 32 unique features make it an ideal fit.

If you prefer a platform that provides broad travel booking options, including flights and packages, Orbitz might seem appealing. However, since Orbitz offers no recent reviews, limited hotel-specific features, and no clear focus on direct reservations, roommaster’s proven hotel-centric design is the safer choice for sustainable growth. Do you prioritize dedicated hotel features or a broad travel ecosystem?

Is Orbitz or roommaster Easier to Use?

Roommaster’s user ratings reflect a highly intuitive interface, with a score of 4.43/5 for ease of use. Its onboarding process and staff adoption are rated at 4.09/5, indicating that your team will quickly learn and adapt to its features, even with minimal prior experience. Reviewers praise the straightforward back-office functions and ease of troubleshooting, describing it as “easy to use for first-timers and seasoned users alike.”

Orbitz, on the other hand, has a 0/5 rating in ease of use, with no recent reviews or user feedback to assess. Its lack of specific hotel booking features and dedicated interface makes it unsuitable for hotel staff who require straightforward, hotel-specific functionalities. Edge: roommaster.

Which Has Better Features: Orbitz or roommaster?

Roommaster offers 32 features exclusive to its platform, including mobile optimization, wedding and corporate booking modules, automated reporting, multi-room bookings, loyalty program integration, and rate plan comparisons. These capabilities directly support hotel operations, revenue management, and guest engagement. Orbitz provides no unique hotel booking features, as it is primarily a general travel platform.

Given its extensive feature set tailored for hotels, roommaster’s capabilities position it as a comprehensive solution for direct reservations, upselling, and automation. Orbitz doesn’t offer comparable functionalities in its limited scope. Edge: roommaster.

Which Has Better Customer Support: Orbitz or roommaster?

Roommaster’s reviews highlight consistent, helpful support, with ratings around 4.16/5, emphasizing quick responses and ease of troubleshooting. Customers appreciate its responsive sales and support teams, describing them as “helpful when you are able to get them to help,” and noting that support is a key factor in their positive experience.

In contrast, Orbitz has no recent support reviews or ratings, making it impossible to assess its responsiveness or quality. Its lack of hotel-specific support feedback makes roommaster the clear leader. Edge: roommaster.

Which Has More Integrations: Orbitz or roommaster?

Roommaster boasts 56 verified integrations, including major PMS and channel management systems such as Sage, GuestCentric, Inntopia, and others. It supports extensive third-party connectivity, facilitating a smooth workflow across various operational tools. Orbitz, with zero verified integrations, offers no such connectivity options, limiting its utility as a dedicated hotel booking solution.

For a hotel aiming to streamline operations through integrations, roommaster provides a robust platform. Orbitz’s ecosystem is too limited for hotel-specific needs. Edge: roommaster.

Which Do Hoteliers Rate Higher: Orbitz or roommaster?

With 70 reviews mostly within the last six months, roommaster maintains a 4.31/5 overall rating, with an 89% likelihood to recommend, indicating high satisfaction across diverse property types. Hotels of all sizes, from boutique hotels to resorts, rate it favorably, especially praising ease of use, support, and feature depth.

Orbitz, lacking recent reviews and a rating, offers no current insight into user satisfaction for hotels. Given the solid recent feedback, roommaster clearly holds the higher reputation among hoteliers. Edge: roommaster.

How Much Do Orbitz and roommaster Cost?

Orbitz offers no publicly available pricing information, which suggests it might be part of a broader travel package or not marketed as a standalone hotel booking engine. Roommaster charges a flat fee of $500, with no mention of ongoing or per-room fees, indicating a straightforward pricing model suitable for budget planning.

If your hotel seeks transparency and predictable costs, roommaster’s clear pricing makes it easier to evaluate ROI. Orbitz’s vague pricing model makes it less attractive for budget-conscious hotels. Edge: roommaster.

What Type of Hotel Should Use Orbitz?

• Hotels that want to be part of a large-scale travel marketplace with a broad customer reach.
• Properties offering multiple travel services, including flights, car rentals, and vacation packages.
• Hotels looking for exposure primarily through OTA channels rather than direct booking focus.
• Small hotels or hostels seeking minimal management tools and wider visibility.

Not ideal if your hotel prioritizes direct reservations, customization, or advanced hotel-specific features. Orbitz is more suited for integrated travel ecosystems than dedicated hotel booking.

What Type of Hotel Should Use roommaster?

• Hotels aiming to boost direct bookings and reduce OTA commissions.
• Properties requiring advanced features like multi-currency, loyalty programs, and upselling.
• Hotels seeking deep integration with PMS and other operational systems.
• Chains or independent hotels looking for a customizable, scalable booking engine.

Not ideal if your hotel prefers a simple, no-frills booking setup or operates primarily through third-party channels. Roommaster is best for hotels focused on direct revenue growth and operational control.

roommaster vs Orbitz: The Bottom Line for Hotels

The core difference lies in scope: roommaster is a dedicated hotel booking engine, while Orbitz is a broad travel marketplace with limited hotel-specific features. If you want a system tailored for direct bookings, automation, and integration, roommaster is the clear choice. For properties that want broad exposure through a travel ecosystem, Orbitz might be considered, but its lack of recent hotel reviews diminishes confidence.

Choose roommaster if your goal is to increase direct reservations, streamline operations, and access extensive integrations. Orbitz may serve as a supplementary channel for broader travel offerings, but it isn’t a substitute for a dedicated hotel booking engine. Ultimately, the decision hinges on whether your hotel needs a specialized tool or a travel marketplace.

Note: This comparison is based on recent reviews, feature sets, and available data, with roommaster showing clear strengths in hotel-specific functionalities, support, and recent performance.