The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
Twinsoft shines .
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 31 | 0 |
After analyzing 31 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while Twinsoft users highlight . Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 14 reviews | — |
| Large (75-199 rooms) ▾ | #4 14 reviews | — |
| X-Large (200+ rooms) | #6 2 reviews | — |
By Property Type
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| Boutique ▾ | #4 10 reviews | — |
| Luxury ▾ | #5 22 reviews | — |
| Branded / Chain ▾ | #5 19 reviews | — |
| Extended Stay | #6 1 reviews | — |
By Region
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| North America ▾ | #5 8 reviews | — |
| Europe ▾ | #5 6 reviews | — |
| Asia Pacific ▾ | #4 6 reviews | — |
| Middle East ▾ | #3 7 reviews | — |
Choosing between Shiji Infrasys POS by Shiji Group and OrExSys by Twinsoft hinges on your hotel’s operational needs and growth ambitions. Both systems aim to streamline hotel transactions—Infrasys as a cloud-based POS with extensive integrations, and OrExSys as a revenue management tool focused on pricing insights. Yet, their core functions differ sharply: Infrasys manages front-of-house sales, while OrExSys optimizes revenue strategies. Which aligns better with your hotel’s current priorities?
While both products serve hotel operations, Shiji Infrasys has a more established presence, backed by a wider feature set and recent reviews. OrExSys, with no recent reviews or user feedback, remains a less proven option. Are you ready to rely on a market-validated platform?
Shiji Infrasys POS offers a cloud-based, enterprise-grade POS system designed specifically for hospitality, with features like inventory, sales, and customer management. In contrast, OrExSys focuses solely on revenue optimization with advanced analytics for pricing, not on front-of-house operations. Where your hotel needs an integrated POS for F&B and retail transactions, Infrasys is clearly the better fit.
OrExSys, however, may appeal if your hotel’s primary concern is profit-maximization through pricing strategies, especially if you have a sizable revenue management team. Given the lack of recent reviews or real-world performance data on OrExSys, its suitability remains uncertain. Are operational efficiency or revenue optimization more critical now?
If your hotel needs a comprehensive POS system with detailed reporting, integration, and ease of use, go with Shiji Infrasys. It’s trusted by global brands, boasts over 29 recent reviews, and scores high on ease of use, support, and value. If your focus is solely on sophisticated pricing strategies and data analytics, and you can accept the lack of recent user feedback, OrExSys might be worth exploring.
However, due to the proven track record and extensive feature list, Shiji Infrasys is the safer, more reliable choice for hotels seeking an all-in-one operational platform. OrExSys’s niche focus on revenue management could complement Infrasys, but the standalone product’s untested status makes it less compelling for immediate deployment.
Shiji Infrasys scores a 4.66 out of 5 for ease of use, with positive reviews highlighting its intuitive interface and quick learning curve. Customers cite its user-friendly design, fast onboarding, and straightforward management tools, making staff adoption smoother. Support services are also rated highly, with customers praising prompt and helpful assistance.
OrExSys, lacking recent reviews or user feedback, provides no data on usability or support quality. The absence of this info makes it impossible to gauge its ease of use confidently. Edge: Shiji Infrasys.
Shiji Infrasys offers 23 unique features, including inventory management, digital menus, mobile ordering, integrated kitchen display, customer insights, and PCI compliance. These features enable full F&B operation management, making it a versatile tool for hotels with multiple outlets.
OrExSys, with no listed features or recent evidence of functionality, cannot be directly compared. Its focus appears limited to revenue analytics, lacking operational tools like inventory or POS functions. Edge: Shiji Infrasys.
Shiji Infrasys benefits from a support rating of 4.52/5, with reviews praising the fast, helpful support team and comprehensive onboarding. Customers report prompt responses, effective problem resolution, and ongoing assistance, which are critical for hospitality staff.
OrExSys offers no recent customer support data, reviews, or ratings. The lack of feedback or case studies diminishes confidence in its support quality. Based on available information, Shiji Infrasys clearly leads. Edge: Shiji Infrasys.
Shiji Infrasys integrates with 64 verified partners, including major industry players like Cloudbeds, SiteMinder, and IDeaS, providing extensive connectivity across property management, booking engines, revenue systems, and more. Its broad integration network supports hotel operations and data flow.
OrExSys, with only 4 verified partners and no shared integrations with Shiji, has a limited integration scope. The lack of industry connections may hinder comprehensive operational linking. Edge: Shiji Infrasys.
Shiji Infrasys has 29 recent reviews, with an average rating of 79.08 on the HotelTechReport Score, and a 91% likelihood to recommend. Hotels in luxury, branded, and city-center segments have expressed satisfaction with its stability and support.
OrExSys has no reviews in the last six months, no ratings, and no recent user feedback. Without recent data, it’s impossible to gauge hotel satisfaction. Given proven user approval, Shiji Infrasys holds the advantage. Edge: Shiji Infrasys.
Shiji Infrasys is priced at a $600 one-time fee, with no mention of ongoing charges or trial options. Its clear pricing and lack of hidden fees make budgeting straightforward.
OrExSys does not disclose pricing or subscription details, making it difficult to compare costs or determine value. The absence of pricing transparency favors Shiji Infrasys for hotels seeking predictable expenses.
Not ideal if your hotel relies solely on revenue management, as Infrasys doesn’t provide advanced pricing tools. Also, if your hotel does minimal F&B service, a full POS system might be overkill.
Not ideal if your hotel needs operational tools like POS, inventory, or guest management. Small properties or those without dedicated revenue teams may find OrExSys’s benefits limited.
Shiji Infrasys POS offers a proven, feature-rich platform with extensive integrations, high user ratings, and a solid support system. Its focus on operational efficiency makes it suitable for a wide range of hotel types, from luxury to mid-market, especially those with multiple outlets.
OrExSys, while promising as a revenue management tool, currently lacks recent user feedback, feature clarity, and integration options. Its niche focus on pricing analytics might benefit larger hotels with dedicated revenue teams but is less suited for hotels requiring a comprehensive POS.
If your hotel needs a dependable POS system with proven performance, support, and integrations, Shiji Infrasys is the clear choice. For specialized revenue strategy tools, explore OrExSys—but only if you can validate its capabilities with current, real-world data.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
According to HTR's product database, Shiji Infrasys POS and OrExSys share 0 features. Here are the key differences — features one has that the other lacks.
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| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Infrasys POS and OrExSys share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 65 verified integration partners, while OrExSys offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Infrasys POS: No. OrExSys: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 79 and Twinsoft has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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