DigiAudit by Otelier vs. Rethink Solutions: Which Is Right for You?

Updated May 16, 2026  ·  105 verified reviews analyzed

TLDR

We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Otelier shines in ease of use and customer support — especially for brand properties (4.2/5) , with exclusive features like Daily Reporting and Revenue pacing.

Rethink Solutions Inc. shines .

See the full breakdown below ↓

How Does DigiAudit by Otelier Compare to Rethink Solutions?

Side-by-side ratings based on 105 verified hotelier reviews on HTR.

HTScore
78
0
Likelihood to Recommend
90%
0%
Ease of Use
4.4/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.4/5
0.0/5
Starting Price From $300/mo Contact sales
Verified Reviews 105 0

What Are the Pros and Cons of DigiAudit by Otelier vs Rethink Solutions?

After analyzing 105 verified reviews, Otelier users most value its customer support, paperless management, cloud-based remote accessibility, while Rethink Solutions Inc. users highlight . Click any theme to see what reviewers say.

Otelier Otelier Rethink Solutions Inc. Rethink Solutions Inc.
Pros
+ Customer Support
+ Paperless Management
+ Cloud-Based Remote Accessibility
+ Automated Reporting
Cons
System Performance
Speed of Feature Improvements
Training and Onboarding

Otelier vs Rethink Solutions Inc.: Rankings by Hotel Segment

How each product ranks among Hotel Accounting Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Otelier Otelier Rethink Solutions Inc. Rethink Solutions Inc.
Small (10-24 rooms) #6 5 reviews
Mid-Size (25-74 rooms) #6 49 reviews
Large (75-199 rooms) #5 27 reviews
X-Large (200+ rooms) #5 17 reviews

By Property Type

Segment Otelier Otelier Rethink Solutions Inc. Rethink Solutions Inc.
Boutique #6 46 reviews
Luxury #6 20 reviews
Branded / Chain #6 83 reviews
Extended Stay #4 16 reviews

By Region

Segment Otelier Otelier Rethink Solutions Inc. Rethink Solutions Inc.
North America #6 102 reviews

The Decision

Choosing between DigiAudit by Otelier and Rethink Solutions hinges on what your hotel needs most. If your primary goal is streamlining end-of-day reporting, automating compliance, and reducing operational costs, DigiAudit is designed specifically for that purpose. Rethink Solutions, on the other hand, is tailored for large-scale property tax and asset management, which is less relevant for hotel accounting. Are you seeking a specialized hotel accounting tool or a broader real estate asset solution?

Quick Verdict

DigiAudit by Otelier stands out because it has nearly 100 reviews, a high overall rating of 4.44/5, and recent feedback, making it the more proven and trusted choice for hoteliers. Rethink Solutions, despite its capabilities, has no public reviews or recent user feedback, making it difficult to assess its suitability for your hotel operations. For hotel-specific accounting software, Otelier’s DigiAudit clearly holds the edge.

Is DigiAudit or Rethink Solutions Better for Hotels?

DigiAudit is explicitly built for hotel operations, focusing on automating night audit processes, ensuring audit compliance, and reducing paper costs. Its cloud-based environment enhances accessibility and security, which hoteliers find invaluable for daily operations. Conversely, Rethink Solutions is primarily designed for property tax and real estate asset management, not hotel-specific financial workflows, making it less applicable to your hotel’s accounting needs.

DigiAudit offers 20 unique features such as automated data gathering, dashboards, revenue pacing, and integrated document imaging—features directly aligned with hotel back-office tasks. Rethink Solutions, in contrast, provides a broad property tax management platform with no hotel-specific features, limiting its relevance for your team.

Do you want a platform specialized for hotel accounting or a general property tax system designed for large portfolios? The choice is clear: DigiAudit’s targeted features and proven track record give it a decisive advantage.

Edge: DigiAudit by Otelier

DigiAudit vs Rethink Solutions: Which Should Your Hotel Choose?

If your hotel needs to automate and streamline night audit reporting, reduce manual data handling, and improve compliance, DigiAudit is the stronger option. It’s especially suitable for properties seeking to cut costs on paper, toner, and physical storage, while improving operational efficiency. With a 4.44/5 rating based on nearly 100 recent reviews, your team can rely on its proven effectiveness.

Rethink Solutions, lacking hotel-specific features and recent reviews, appears more suited for large corporations managing extensive property portfolios rather than a hotel’s day-to-day accounting. Its focus on property tax and real estate asset management makes it less relevant for a hotelier aiming for streamlined financial operations.

In summary, if your goal is a hotel-focused accounting tool with proven user satisfaction, choose DigiAudit. If your hotel needs a broad property tax platform, Rethink might be worth exploring, but for now, the evidence favors Otelier.

Edge: DigiAudit by Otelier

Is DigiAudit or Rethink Solutions Easier to Use?

DigiAudit scores a 4.36/5 for ease of use with almost 100 reviews, many praising its intuitive interface and simple navigation. Reviewers highlight how quickly their staff adopts the platform, citing straightforward onboarding and user-friendly dashboards that make day-to-day tasks easier. The platform’s cloud environment allows remote access, further supporting staff flexibility.

Rethink Solutions, lacking publicly available reviews or user feedback, provides no data on usability. Its focus on complex property tax workflows suggests a steeper learning curve, especially for hotel teams unfamiliar with real estate asset management.

Edge: DigiAudit by Otelier

Which Has Better Features: DigiAudit or Rethink Solutions?

DigiAudit offers 20 hotel-specific features, including daily reporting, automated data gathering, dashboards, multi-property management, revenue pacing, and integrated document imaging. These features directly address hotel back-office operational needs, enabling significant automation and customization.

Rethink Solutions’ flagship product, itamlink, primarily supports property tax management with features for automating tax calculations, compliance, and detailed reporting. It lacks hotel-related functionalities, which limits its usefulness for your team.

Given the feature count and relevance, DigiAudit is clearly more tailored to hotel accounting. Its extensive suite directly improves operational efficiency and cost savings.

Edge: DigiAudit by Otelier

Which Has Better Customer Support: DigiAudit or Rethink Solutions?

DigiAudit boasts a support rating of 4.41/5, with reviews praising its prompt, friendly, and helpful customer service. Users report that support teams are responsive, especially when onboarding or troubleshooting issues, which is crucial for hotel operations.

Rethink Solutions offers no publicly available support ratings or recent reviews, making it impossible to gauge their responsiveness or quality. Its lack of hotel-specific customer service feedback leaves a significant gap in confidence for your team.

Edge: DigiAudit by Otelier

Which Has More Integrations: DigiAudit or Rethink Solutions?

DigiAudit integrates with 39 verified partners, including popular PMS systems like Visual Matrix, STR, Unifocus, and booking platforms like SevenRooms. These integrations allow your team to automate data collection and streamline workflows across multiple hotel systems.

Rethink Solutions, despite its extensive feature set, has no publicly available verified integrations, limiting its ability to connect with your existing hotel management software.

For hotels seeking a platform with broad integration capabilities, DigiAudit’s partner ecosystem is a major advantage.

Edge: DigiAudit by Otelier

Which Do Hoteliers Rate Higher: DigiAudit or Rethink Solutions?

DigiAudit’s 4.44/5 rating is based on nearly 100 recent reviews from hotels of various sizes and segments, with a 90% likelihood of recommendation. Hotels praise its ease of use, automation, and support, especially highlighting its role in reducing costs and manual effort.

Rethink Solutions has no reviews or recent feedback available, making it impossible to determine hotel satisfaction levels. Its reputation is largely unverified within the hotel industry.

Given the abundance of recent, positive reviews, DigiAudit is the clear favorite among hoteliers.

Edge: DigiAudit by Otelier

How Much Do DigiAudit and Rethink Solutions Cost?

DigiAudit is priced at a flat $300 per month, with no implementation or trial fees, making it accessible for most hotel budgets. Its straightforward pricing model allows your team to evaluate and plan expenses easily.

Rethink Solutions does not publicly disclose pricing details, which suggests a bespoke quote process. Given its primary focus on large property portfolios, it may be more costly or tailored for enterprise clients rather than small to mid-sized hotels.

For transparency and predictable budgeting, DigiAudit’s clear pricing gives it an advantage.

Edge: DigiAudit by Otelier

What Type of Hotel Should Use DigiAudit?

  • Hotels that want to automate night audit and compliance processes.
  • Properties seeking to reduce paper costs and improve sustainability.
  • Hotels with multiple locations requiring centralized reporting.
  • Teams that need customizable dashboards and automated data collection.
  • Hotels focusing on operational efficiency and cost reduction.

Not ideal if:

  • Your hotel operates on a very small scale with minimal back-office needs.
  • You require extensive property tax management or real estate asset tracking.
  • Your team prefers a platform with no monthly fee or low-cost solutions.

DigiAudit is best suited for mid-sized to large hotels wanting to streamline end-of-day reporting and ensure compliance.

  • Hotels that manage multiple properties.
  • Hotels seeking cloud-based, remote-access solutions.
  • Hotels with existing systems compatible with Otelier’s integrations.
  • Hotels aiming to cut operational costs and improve efficiency.
  • Hotels that value user-friendly interfaces and strong customer support.

Not ideal if:

  • Your hotel has very limited back-office staff.
  • You’re looking for a simple, low-cost accounting app without automation.
  • Your primary need is property tax or asset management—not night audit automation.

Edge: DigiAudit by Otelier

What Type of Hotel Should Use Rethink Solutions?

  • Large corporations with extensive property portfolios managing real estate assets.
  • Teams needing comprehensive property tax and asset management solutions.
  • Firms seeking detailed compliance reporting and tax automation.
  • Companies with complex, multi-jurisdictional property holdings.

Not ideal if:

  • Your hotel is a single property or small chain.
  • You require hotel-specific accounting or operational tools.
  • Your team is looking for a user-friendly platform with hotel-focused features.

Rethink Solutions is tailored for organizations managing large-scale real estate portfolios, not for typical hotel accounting needs.

  • Hotels that focus solely on day-to-day revenue and expense management.
  • Hotels seeking an integrated property tax solution.
  • Hotels with fewer than 10 properties or assets.
  • Teams that prefer cloud-based solutions with hotel-specific features.

Not ideal if:

  • You need a hotel-oriented accounting platform.
  • You prioritize industry-specific workflows over property tax management.
  • Your property portfolio is small or non-existent.

Edge: Rethink Solutions (for large real estate portfolios)

The Bottom Line for Hotels

DigiAudit by Otelier stands out as a hotel-specific, user-reviewed platform with nearly 100 recent reviews, a high overall rating, and a broad array of automation features designed for hotel operations. Its focus on night audit automation, cost savings, and ease of use makes it the smarter choice for most hotels.

Rethink Solutions, while robust for property tax and real estate management, lacks recent hotel industry reviews and features tailored to your day-to-day financial workflows. Its target audience is notably larger enterprises managing complex portfolios, not individual hotels or small chains.

If your hotel needs a reliable, well-rated accounting platform with proven support and extensive integrations, go with DigiAudit. For large property management firms with complex real estate needs, Rethink might eventually be appropriate, but it’s not the clear choice for your hotel today.

In conclusion, for most hotel operators looking to improve financial operations, streamline reporting, and cut costs, DigiAudit by Otelier is the superior, more validated option.

How Much Do DigiAudit by Otelier and Rethink Solutions Cost?

Hotel Accounting Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Otelier Otelier Rethink Solutions Inc. Rethink Solutions Inc.
Starting Price From $300/mo

Which Features Does DigiAudit by Otelier Have That Rethink Solutions Doesn't (and Vice Versa)?

According to HTR's product database, DigiAudit by Otelier and Rethink Solutions share 0 features. Here are the key differences — features one has that the other lacks.

Feature Otelier Otelier Rethink Solutions Inc. Rethink Solutions Inc.
Automated data gathering & integration
Daily Reporting
Dashboarding & data visualization
Multi-property management
Revenue pacing
Sales team productivity tracking

Showing top differences. 8 more features differ between these products.

Real-World Results: Otelier vs Rethink Solutions Inc. by Business Goal

We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Otelier Crescent Hotels & Resorts Mid-Size
+ 🕒 Faster report completion: The night audit process, once slow and paper-heavy, is now done quickly with digital reports and automated workflows.
+ 📂 Improved audit compliance: Reports are now securely stored and accessible in the cloud, ensuring audit requirements are met without delays.
+ 💰 Cost savings: By eliminating the need for manual paperwork, Crescent has reduced the administrative time and costs associated with the audit process.

"Much of our accounting functions that years ago were done on property – such as sales tax reporting, cash management, cutting checks – is now centralized....we’ve moved nearly ever..."

Rob Smith
Rob Smith
CFO
Rethink Solutions Inc. Rethink Solutions Inc.

No published case study for this goal yet.

Otelier vs Rethink Solutions Inc.: The Bottom Line

Otelier
Otelier
4.5/5 from 105 reviews

What hoteliers love

Customer Support 85% positive

MDO’s customer service is broadly well-received, noted for its prompt and friendly support. However, several reviews call for quicker issue resolution... MDO’s customer service is broadly well-received, noted for its prompt and friendly support. However, several reviews call for quicker issue resolution and better proactive bug identification.

Paperless Management 94% positive

MDO's option to go completely paperless is highly valued. Users highlight substantial cost savings on paper, toner, and physical storage, and apprecia... MDO's option to go completely paperless is highly valued. Users highlight substantial cost savings on paper, toner, and physical storage, and appreciate the positive environmental impact. Frequent mentions confirm it significantly lowers operational costs and frees up storage space.

Cloud-Based Remote Accessibility 100% positive

Reviewers appreciate MDO's cloud-based platform which allows easy access to documents and reports from anywhere. This includes functionalities such as... Reviewers appreciate MDO's cloud-based platform which allows easy access to documents and reports from anywhere. This includes functionalities such as pulling up past reports and managing them remotely, which is beneficial for corporate and management teams.

Where hoteliers push back

System Performance 55% negative

Users frequently mention that the speed of the platform can be slow, impacting their ability to quickly navigate and access necessary reports. There a... Users frequently mention that the speed of the platform can be slow, impacting their ability to quickly navigate and access necessary reports. There are also comments about the need for faster system updates and better handling of bugs.

Speed of Feature Improvements 62% negative

Reviewers mention the lag in making feature improvements, especially concerning unique user requirements and evolving needs, leading to operational in... Reviewers mention the lag in making feature improvements, especially concerning unique user requirements and evolving needs, leading to operational inefficiencies.

Unique capabilities

Daily Reporting Automated data gathering & integration Dashboarding & data visualization Multi-property management Revenue pacing
4.4/5 ease of use 4.4/5 support 39 integrations
Visit Profile
Rethink Solutions Inc.
Rethink Solutions Inc.
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Otelier 4.4 vs 0.0 (+4.4)
Ease of Use Otelier 4.4 vs 0.0 (+4.4)
Customer Support Otelier 4.4 vs 0.0 (+4.4)
Value for Money Otelier 4.4 vs 0.0 (+4.4)
Onboarding Otelier 4.1 vs 0.0 (+4.1)

Frequently Asked Questions About DigiAudit by Otelier vs Rethink Solutions

Can DigiAudit by Otelier replace Rethink Solutions?

It depends on your requirements. DigiAudit by Otelier and Rethink Solutions share many core Hotel Accounting Software features, but each has unique capabilities. DigiAudit by Otelier offers 39 verified integration partners, while Rethink Solutions offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. DigiAudit by Otelier leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do DigiAudit by Otelier or Rethink Solutions offer a free plan?

DigiAudit by Otelier: No. Rethink Solutions: No. Neither product currently offers a free tier. Most Hotel Accounting Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank DigiAudit by Otelier and Rethink Solutions?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Otelier has an HT Score of 78 and Rethink Solutions Inc. has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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