DigiAudit by Otelier
4.5 (104 REVIEWS)
HT Score
42 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Brent, Chris, Bethany + 5 more experts recommend Otelier
Read RecommendationsDigiAudit by Otelier
Ranked 6 (out of 39) in Hotel Accounting Software
Streamline night audit compliance across your portfolio
89% recommended by 104 hotels
Highgate Hotels, Marriott, Mandarin Oriental & 101 others
What is Otelier?
Founded in 2001 | Headquarters in Bethesda (United States) | 277 employees
DigiAudit by Otelier is a cloud-based audit management system designed for hoteliers to streamline their end-of-day reporting and ensure audit compliance effortlessly. This platform automates signature workflows, significantly reducing operational costs by eliminating the need for printing, toner, and physical storage. Users benefit from enhanced accessibility, allowing them to manage and access documents from any location. Customizable dashboards and automated reporting features not only improve decision-making but also bolster operational efficiency. DigiAudit's transition to a paperless environment contributes to more sustainable operations, making it an invaluable tool for modern hospitality management.
Capabilities
Centralize and store nightly reports
Centralize and store nightly reports
Access all your nightly reports in one place, with no printer or dusty file cabinets required. Get secure, instant access to financial reports using an easy-to-search indexed repository with Otelier DigiAudit.
Streamline approvals and collaboration
Streamline approvals and collaboration
Simplify your night audit compliance process. Otelier DigiAudit gives you the tools to automate workflow tasks and collaborate more effectively.
Stay in audit compliance
Stay in audit compliance
Make audits quick and easy. Otelier DigiAudit helps you ensure you stay in audit compliance and standardize the night audit process across your portfolio.
Utilize automated signature workflows
Utilize automated signature workflows
Automate and standardize signature processes across your entire portfolio to stay in compliance. Easily see the signature statuses and version histories.
Access report and signature compliance reports
Access report and signature compliance reports
Get automated reports for signature and report compliance to make audits simple. Track report and signature compliance all in one place within Otelier DigiAudit.
Utilize version control for easy collaboration
Utilize version control for easy collaboration
Comment, markup, and track changes. See a timestamped log of all changes made to documents for full traceability.
Securely send and access nightly reports
Securely send and access nightly reports
Easily find, send, collaborate, and enable secure access to the right documents across properties and org levels in Otelier DigiAudit.
Automate your night audit compliance workflows
Automate your night audit compliance workflows
Automate night audit compliance workflow tasks and collaborate more effectively and efficiently. Get secure, instant access to financial reports using an easy-to-search indexed repository.
Features
Accounting
4/5 features
Forecasting & Budgeting
4/5 features
Reporting
4/5 features
Compliance & Tax
4/5 features
Data Management & Integration
4/5 features
Available Add-ons & Modules
Otelier Rec - Effortless OTA and Bank Reconciliations
Hotel Accounting Software
Add Otelier Rec to any Otelier product to automate bank reconciliations and income audit journaling and effortlessly reconcile OTA and third-party bookings.
Otelier Reviews Summary
Ease of Use
4.4/5
Customer Support
4.4/5
ROI
4.4/5
Implementation
4.2/5
Recommended by
Achievements
This vendor's trending score is rising, DigiAudit by Otelier is the #7 most trending product in the Hotel Accounting Software category (out of 39) and the #404 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreOtelier’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Otelier Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Otelier Case Studies
Otelier doesn’t have any case studies available
References
"One of the biggest issues we faced on a daily basis prior to MDO was the amount of time it took to pull data from various platforms and sources. MDO has allowed us a single pane of glass to view these metrics and data points and spend less time retrieving the information and more time discussing and making decisions with it. The ability to customize the dashboards is an added bonus."
Chuck Jones
Vice President @
Courtyard by Marriott Warner Robins
"We love the fact that every hotel’s reporting is one system and one place, most importantly! myPerspective is easy to navigate, review, and track things like revenue, and labor hours. Lastly, if we need to look at performance YOY it’s all in this one system. Thanks myPerspective for making our life easier."
Asha Coleman
Chief of Staff @
Platinum Companies
"Broadvine was the only product on the market that could achieve the consolidation of information that we needed. It has dramatically streamlined operations, reduced labor costs, and provided valuable insights into our business"
Bryan Mulliner
Strategic Development and Revenue Director @
Protea Hotel San Bernardino
"Broadvine’s suite of modules enables us to easily assess our performance and operational efficiencies, enabling our team to drive profitability,"
Jim Brueggermann
CFO @
Midas Hospitality
"Broadvine has the most integrated Business Intelligence platforms and has continuously expanded its capabilities through innovation. Broadvine has been aggressive in its evangelization of innovative tools and product innovation to give customers the insight into what has, is, and will happen"
Brent West
CFO @
Winston Hospitality, Inc.
Featured Customers
Popularity by Segment
Size
10 | X-Small (1-9 room)
2 | Small (10-24 room)
9 | Medium (25-74 room)
46 | Large (75-199 room)
44 | X-Large (200+ room)
Country
92 | United States of America
9 | Canada
3 | United Arab Emirates
2 | China
1 | Nigeria
1 | Australia
1 | Singapore
1 | Sri Lanka
1 | Georgia
Type
85 | Branded Hotels
47 | Bed & Breakfast & Inns
42 | Boutiques
42 | Limited Service & Budget Hotels
36 | Airport/Conference Hotels
31 | City Center Hotels
27 | Resorts
16 | Extended Stay & Serviced Apartments
16 | Luxury Hotels
10 | Motels
5 | RV Parks & Campgrounds
2 | Hostels
1 | Vacation Rentals & Villas
Region
101 | North America
4 | Asia Pacific
4 | Middle East
1 | Oceania
1 | Africa
Category
104 | Hotel Accounting Software
10 | Business Intelligence
More Products by Otelier
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like MyDigitalOffice (MDO) for its robust features that help in reducing costs, saving time, and increasing efficiency. The cloud-based solution aids in transitioning to a paperless environment by storing all reports and documents digitally, saving on printing costs, toner, and physical storage. It also enhances accessibility, allowing users to access and manage documents from any location. The customizable dashboards and automated reporting improve decision-making and operational efficiency, while personalized service and responsive customer support are noted advantages. However, certain aspects such as system speed and on-time delivery of updates need improvement.
AI-generated from the text of customer reviews
Looking for specific info?
10
Best option out there! Dont let this pass you by
Controller from 200 to 499 room Branded Hotel in San Antonio (United States of America)
Verified
2 years ago
The ability to pull up reports and reprint for any day is such an awesome feature. I can remotely pull documents from any computer and while I'm working from home. Never skip a beat with the Digital Office
United States of America
United States of America
Controller
X-Large Hotel
10
WOW That Was Easy
General Manger from 200 to 499 room Branded Hotel in Richardson (United States of America)
Verified
2 years ago
We deployed the digital office solution to capture all our reporting files that were previously printed daily. We have since gone from printing about 500-700 pages a day to printing nothing because all these reports are now stored in the cloud as PDF documents.
This platform pays for it self with the savings in paper, toner, printer rep...
United States of America
United States of America
General Manger
X-Large Hotel
10
Excellent company to work with
VP Of Internal Audit from 200 to 499 room Boutique in West Palm Beach (United States of America)
Verified
2 years ago
I really appreciate the personalized service! The MDO team always goes out of their way to make sure we are satisfied! Any issues are fixed quickly. The paperless night audit system is easy to use and understand. It's a great product! It saves a lot of time with document sharing.
United States of America
United States of America
VP Of Internal Audit
X-Large Hotel
10
Outstanding Customer Support
Director of Business Operations from 100 to 199 room Bed & Breakfast & Inn in SeaTac (United States of America)
Verified
3 years ago
The bi-weekly check-ins and support team that goes above and beyond what you would normally expect from a tech company.
United States of America
United States of America
Director of Business Operations
Large Hotel
10
MDO is EXCELLENT
Regional Manager Internal Control at Marriott International from 200 to 499 room Bed & Breakfast & Inn in Rosemont (United States of America)
Verified
3 years ago
MDO is easy to understand and to navigate. It is an excellent tool that can be customized to retain documents, to document electronic evidence of review, to monitor compliance, and to perform remote audits from a simple to a very complex accounting environment. Most importantly, it is fully supported by friendly and professionally team.
United States of America
United States of America
Regional Manager Internal Control at Marriott International
X-Large Hotel
10
Above and Beyond
Financial Manager from 1 to 4 room Branded Hotel in Houston (United States of America)
Verified
3 years ago
Our management group has been with myDigitalOffice for many years now. What I can say, is they are constantly evolving with the needs of the industry. Very in touch with what it takes to keep with the latest technology data trends in hospitality. If there is an issue, which is rare, their support staff is always quick to resolve, and ext...
United States of America
United States of America
Financial Manager
X-Small Hotel
8
Innovative Solutions, Customer Focused & Environmentally Friendly Company
Manager of Internal Controls/ Hotel Operations from 50-74 room Boutique in Charlotte (United States of America)
Verified
3 years ago
MDO has greatly assisted our company with reducing our carbon footprint and with helping us save money through the use of their MDO platform for electronic document storage.
Customer service is fast and friendly.
Leadership team is dedicated to continuous improvement with the platform and meeting our business needs through development o...
United States of America
United States of America
Manager of Internal Controls/ Hotel Operations
Medium Hotel
10
Significantly increase your efficiency in making decisions for your hotels
Managing Partner from 100 to 199 room Boutique in Orange (United States of America)
Verified
3 years ago
Their leadership team is responsive, attuned, and incredible helpful. They live out the hospitality values in the customer service they provide to each of our hotels. It's clear that they want you to be successful. MDO has made it easy to look at performance across our portfolio. The daily emails, customizable dashboard, and MAPP intellig...
United States of America
United States of America
Managing Partner
Large Hotel
10
Everything in one place.
General Manager from 100 to 199 room Bed & Breakfast & Inn in Charleston (United States of America)
Verified
3 years ago
The customizable dashboard allows me to save time. The paperless night audit feature reduces costs and allows me to retrieve data with ease. The paperless audit has made me more efficient and has helped free up more time to lead my team and engage with my guests.
United States of America
United States of America
General Manager
Large Hotel
10
MDO is a gamechanger
CAO from 100 to 199 room Bed & Breakfast & Inn in Milwaukee (United States of America)
Verified
3 years ago
MDO is a gamechanger. We started with them years ago when we implemented their document management and digital night audit platform. The direct savings from eliminating paper, toner, and physical storage costs was instant. But the sustainability impact, digital access to reports, and other automation efficiencies gained have been invaluable...
United States of America
United States of America
CAO
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
myDigitalOffice systems automates our workflow in an extremely efficient manner with accurate reporting across all of our projects and various systems and it allowed us to work smarter and not harder while driving revenue and growth.
Showing all answers to: "What does this product or service do well?"
myDigitalOffice systems automates our workflow in an extremely efficient manner with accurate reporting across all of our projects and various systems and it allowed us to work smarter and not harder while driving revenue and growth.
It's great to have a reliable and responsive partner with a solution that organizes information in meaningful ways and helps our clients understand business performance so they can make informed decisions.
myDigitalOffice is a progressive vendor with solutions that increase hotel operations efficiency and reduce costs. Specifically, their products streamline back office operations and save hotels time and money with their daily night audit pack storage.
When working vendor to vendor, it is great when there is a consistent and standard approach for transferring data, and we have that with myDigitalOffice. Having access to reliable revenue and statistics is very helpful for our end users when they look to make labor decisions.
Ease of integration has been a strong point of our work with My Digital Office. MDO has been working hard to get difficult-to-obtain data from sources that are notoriously difficult to work with. If they hit a roadblock, that doesn't stop them, they just quickly ideate and pivot to see the goal through. Their team is a pleasure to work with.
Question:
What differentiates this product or service from the competition?
Answer:
This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.
Showing all answers to: "What differentiates this product or service from the competition?"
This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.
Hoteliers typically multi-task and as a result have so little time to invest in any particular project. myDigital Office enables save them time to by gathering the right data and presenting it in a way that is clear and concise.
myDigitalOffice is always very helpful. They are quick to respond to their customers and vendors needs. Their staff are friendly and easy to work with. They are very knowledgeable and unlike other vendors they get straight to the answer without wasting time.
While the different data points in our world may be similar across competitors, the speed and ease that we can get this data for new customers can be really beneficial. It is always nice to wow a customer with getting everything working without a number of hoops to jump through.
MDO's agile and innovative team sets them far above the competition. With our ongoing project, we've been asked to go where few, if anyone, has gone before regarding data integrations for a revenue management platform. Their team has moved the project forward, really thinking outside the box to deliver on the assignments.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.
Integrations can be time consuming, cumbersome with much trial and error. In my experience with myDigitalOffice, I can't even recall hearing about the integration which is a very positive thing. It basically means that it was that easy. Feedback from the clients have been overwhelmingly positive as well.
I highly recommend hotelier's consider the myDigitalOffice product myDocs for paperless night audit to help organize all the complex information from multiple properties and systems in a way that is meaningful for operations to make educated decisions and operate efficiently .
From what I can speak to specifically, we have had great interactions when it comes to integration with our system. As this is important in keeping hotel systems aligned, it is important that it does not delay other efforts.
If you want innovation and customization these are the folks for you. The MDO team works overtime to obtain and generate data just for their customer, taking many unique routes to create exactly what the customer is looking for.
Recommended by
Brent Tinter
VP
@
The Lodging Conference
Chris McKenzie
Director of Sales, North America
@
protel
Bethany Daniel
Strategic Account Executive
@
Sertifi
Matt Saeger
Vice President of Customer Success
@
Hotel Effectiveness
Sam Johnson
Operations & Revenue Manager
@
LodgIQ
Brent Tinter
VP
@
The Lodging Conference
Chris McKenzie
Director of Sales, North America
@
protel
Bethany Daniel
Strategic Account Executive
@
Sertifi
Matt Saeger
Vice President of Customer Success
@
Hotel Effectiveness
Sam Johnson
Operations & Revenue Manager
@
LodgIQ
Jeffrey Emenecker
Sr. Director Analytics
@
Cvent
Scott van Hartesvelt
Founder
@
GCommerce Solutions
Del Ross
Chief Revenue Officer
@
Hotel Effectiveness
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Support
Unverified
Otelier has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
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