DigiAudit by Otelier vs. PAS: Which Is Right for You?

Updated May 16, 2026  ·  105 verified reviews analyzed

TLDR

We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Otelier shines in ease of use and customer support — especially for brand properties (4.2/5) , with exclusive features like Daily Reporting and Revenue pacing.

pas smart solutions shines .

See the full breakdown below ↓

How Does DigiAudit by Otelier Compare to PAS?

Side-by-side ratings based on 105 verified hotelier reviews on HTR.

HTScore
78
0
Likelihood to Recommend
90%
0%
Ease of Use
4.4/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.4/5
0.0/5
Starting Price From $300/mo Contact sales
Verified Reviews 105 0

What Are the Pros and Cons of DigiAudit by Otelier vs PAS?

After analyzing 105 verified reviews, Otelier users most value its customer support, paperless management, cloud-based remote accessibility, while pas smart solutions users highlight . Click any theme to see what reviewers say.

Otelier Otelier pas smart solutions pas smart solutions
Pros
+ Customer Support
+ Paperless Management
+ Cloud-Based Remote Accessibility
+ Automated Reporting
Cons
System Performance
Speed of Feature Improvements
Training and Onboarding

Otelier vs pas smart solutions: Rankings by Hotel Segment

How each product ranks among Hotel Accounting Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Otelier Otelier pas smart solutions pas smart solutions
Small (10-24 rooms) #6 5 reviews
Mid-Size (25-74 rooms) #6 49 reviews
Large (75-199 rooms) #5 27 reviews
X-Large (200+ rooms) #5 17 reviews

By Property Type

Segment Otelier Otelier pas smart solutions pas smart solutions
Boutique #6 46 reviews
Luxury #6 20 reviews
Branded / Chain #6 83 reviews
Extended Stay #4 16 reviews

By Region

Segment Otelier Otelier pas smart solutions pas smart solutions
North America #6 102 reviews

The Decision

You’re evaluating two hotel accounting solutions: Otelier’s DigiAudit and Pas by pas smart solutions. Both aim to streamline your back-office operations, but they serve different needs. Otelier’s DigiAudit is a cloud-based audit management system focused on automating end-of-day reporting and ensuring compliance. Pas offers a comprehensive back-office automation platform with a broader scope, including financial management and integration capabilities. Which one better fits your hotel’s specific operational challenges?

Is DigiAudit or PAS Better for Hotels?

DigiAudit by Otelier excels at automating night audit and end-of-day report processes, helping your team achieve compliance and reduce manual tasks. Pas, on the other hand, offers a more extensive back-office suite, including financial management, budgeting, and interface integrations, designed for organizations seeking a complete operational overhaul. Both products target back-office efficiency, but Otelier’s strength lies in audit automation, whereas Pas aims at broad financial workflows. Are your priorities primarily audit compliance or comprehensive financial management?

DigiAudit vs PAS: Which Should Your Hotel Choose?

If your hotel needs a dedicated tool for automating night audits, ensuring audit compliance, and transitioning to a paperless environment, go with DigiAudit by Otelier. Its core strengths include automating signature workflows, reducing costs, and supporting remote accessibility, making it ideal for hotels focused on operational accuracy. Conversely, if your hotel requires a full-fledged back-office system that handles accounting, budgeting, and integrates with multiple systems, Pas is the better match, especially for large or corporate-managed properties seeking deep customization and extensive financial tools. Do you prioritize audit automation or comprehensive financial management?

Is DigiAudit or PAS Easier to Use?

Otelier’s DigiAudit boasts a high ease-of-use rating at 4.36/5, with reviews praising its simple interface and straightforward navigation—hoteliers find it easy to implement and adopt. Users highlight its quick setup and intuitive workflows, which reduce training time and boost staff confidence. Pas, however, scores no ratings for ease of use, making it difficult to evaluate its user experience. Given that recent Otelier reviews confirm smooth onboarding and positive staff feedback, Edge: DigiAudit.

Which Has Better Features: DigiAudit or PAS?

DigiAudit offers 20 exclusive features, including daily reporting, automated data gathering, dashboards, multi-property management, revenue pacing, and open API access. These features are tailored for audit and compliance automation, with a focus on report accuracy and operational transparency. Pas’s feature set remains unspecified, with no unique features listed. Meanwhile, Otelier’s extensive feature count and focus on automation give it a clear advantage. Edge: DigiAudit.

Which Has Better Customer Support: DigiAudit or PAS?

Otelier’s support ratings are strong, with a 4.41/5 rating and many reviews praising prompt, friendly service. Users mention their appreciation for personalized attention and effective issue resolution. Pas offers no publicly available review data on support or onboarding, leaving its support quality unverified. Given Otelier’s recent reviews and high support ratings, Edge: DigiAudit.

Which Has More Integrations: DigiAudit or PAS?

Otelier connects with 39 verified partners, including PMS systems like Visual Matrix, Kronos, and TRUSTYou, plus integrations with STR, SEVENROOMS, and others. Pas, however, has no verified integrations listed, indicating limited connectivity options. If seamless system integration is a priority for your hotel, Otelier’s extensive partner network provides a significant advantage. Edge: DigiAudit.

Which Do Hoteliers Rate Higher: DigiAudit or PAS?

Otelier’s DigiAudit has accumulated 99 reviews in the past 6 months, with an overall rating of 4.44/5, and a high likelihood to recommend at 90%. Reviewers appreciate its automation, ease of use, and cost savings, especially in large or multi-property setups. Pas’s rating is unavailable, making it impossible to determine user satisfaction. Given the volume and recency of Otelier’s reviews, Edge: DigiAudit.

How Much Do DigiAudit and PAS Cost?

DigiAudit is priced at a flat $300 monthly fee, with no free tier or trial. Pas’s pricing details are not publicly available, which may indicate a customized quote process. For transparent, predictable costs, Otelier’s straightforward pricing offers clarity, whereas Pas may require direct engagement for quotes. Edge: DigiAudit.

What Type of Hotel Should Use DigiAudit?

  • Hotels that prioritize end-of-day audit automation, compliance, and paperless workflows.
  • Teams seeking to reduce manual reporting costs and improve accuracy.
  • Properties with multiple locations needing centralized reporting.
  • Hotels aiming for sustainability by eliminating paper.
  • Hotels with existing systems that can benefit from Otelier’s open API for integration.

Not ideal if your hotel requires extensive financial management, budgeting, or interface with complex accounting systems outside audit processes.

What Type of Hotel Should Use PAS?

  • Large hotel chains or independent hotels seeking a full back-office platform.
  • Teams needing detailed financial management, budgeting, and forecasting.
  • Hotels that want custom workflows tailored to their operational procedures.
  • Organizations with existing systems requiring integration and automation.
  • Hotels prioritizing long-term, scalable back-office solutions.

Not ideal if your main focus is end-of-day audit automation or compliance, as PAS’s core strength lies in comprehensive financial workflows.

The Bottom Line for Hotels

DigiAudit by Otelier is a specialized audit management tool designed to automate compliance and streamline night audits. Its ease of use, extensive integrations, and recent positive reviews make it the top choice for hotels seeking operational efficiency in reporting.

Pas offers a broader back-office automation suite suited for large or complex organizations that need deep financial management, budgeting, and integration capabilities. Its lack of publicly available reviews and limited information on features suggests it’s better suited for organizations with specific, large-scale back-office needs.

If your hotel’s primary goal is automating audit processes and transitioning to a paperless operation, DigiAudit is the recommended choice. For comprehensive financial workflows and system integration, Pas could be a better fit, provided you can evaluate its support and implementation costs directly.

In summary, for most hotels evaluating these two solutions, Otelier’s DigiAudit stands out due to its proven user satisfaction, recent reviews, and extensive integration network. It’s the safer choice if you want a reliable, easy-to-adopt audit automation system that’s backed by strong customer feedback.

How Much Do DigiAudit by Otelier and PAS Cost?

Hotel Accounting Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Otelier Otelier pas smart solutions pas smart solutions
Starting Price From $300/mo

Which Features Does DigiAudit by Otelier Have That PAS Doesn't (and Vice Versa)?

According to HTR's product database, DigiAudit by Otelier and PAS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Otelier Otelier pas smart solutions pas smart solutions
Automated data gathering & integration
Daily Reporting
Dashboarding & data visualization
Multi-property management
Revenue pacing
Sales team productivity tracking

Showing top differences. 8 more features differ between these products.

Real-World Results: Otelier vs pas smart solutions by Business Goal

We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Otelier Crescent Hotels & Resorts Mid-Size
+ 🕒 Faster report completion: The night audit process, once slow and paper-heavy, is now done quickly with digital reports and automated workflows.
+ 📂 Improved audit compliance: Reports are now securely stored and accessible in the cloud, ensuring audit requirements are met without delays.
+ 💰 Cost savings: By eliminating the need for manual paperwork, Crescent has reduced the administrative time and costs associated with the audit process.

"Much of our accounting functions that years ago were done on property – such as sales tax reporting, cash management, cutting checks – is now centralized....we’ve moved nearly ever..."

Rob Smith
Rob Smith
CFO
pas smart solutions pas smart solutions

No published case study for this goal yet.

Otelier vs pas smart solutions: The Bottom Line

Otelier
Otelier
4.5/5 from 105 reviews

What hoteliers love

Customer Support 85% positive

MDO’s customer service is broadly well-received, noted for its prompt and friendly support. However, several reviews call for quicker issue resolution... MDO’s customer service is broadly well-received, noted for its prompt and friendly support. However, several reviews call for quicker issue resolution and better proactive bug identification.

Paperless Management 94% positive

MDO's option to go completely paperless is highly valued. Users highlight substantial cost savings on paper, toner, and physical storage, and apprecia... MDO's option to go completely paperless is highly valued. Users highlight substantial cost savings on paper, toner, and physical storage, and appreciate the positive environmental impact. Frequent mentions confirm it significantly lowers operational costs and frees up storage space.

Cloud-Based Remote Accessibility 100% positive

Reviewers appreciate MDO's cloud-based platform which allows easy access to documents and reports from anywhere. This includes functionalities such as... Reviewers appreciate MDO's cloud-based platform which allows easy access to documents and reports from anywhere. This includes functionalities such as pulling up past reports and managing them remotely, which is beneficial for corporate and management teams.

Where hoteliers push back

System Performance 55% negative

Users frequently mention that the speed of the platform can be slow, impacting their ability to quickly navigate and access necessary reports. There a... Users frequently mention that the speed of the platform can be slow, impacting their ability to quickly navigate and access necessary reports. There are also comments about the need for faster system updates and better handling of bugs.

Speed of Feature Improvements 62% negative

Reviewers mention the lag in making feature improvements, especially concerning unique user requirements and evolving needs, leading to operational in... Reviewers mention the lag in making feature improvements, especially concerning unique user requirements and evolving needs, leading to operational inefficiencies.

Unique capabilities

Daily Reporting Automated data gathering & integration Dashboarding & data visualization Multi-property management Revenue pacing
4.4/5 ease of use 4.4/5 support 39 integrations
Visit Profile
pas smart solutions
pas smart solutions
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Otelier 4.4 vs 0.0 (+4.4)
Ease of Use Otelier 4.4 vs 0.0 (+4.4)
Customer Support Otelier 4.4 vs 0.0 (+4.4)
Value for Money Otelier 4.4 vs 0.0 (+4.4)
Onboarding Otelier 4.1 vs 0.0 (+4.1)

Frequently Asked Questions About DigiAudit by Otelier vs PAS

Can DigiAudit by Otelier replace PAS?

It depends on your requirements. DigiAudit by Otelier and PAS share many core Hotel Accounting Software features, but each has unique capabilities. DigiAudit by Otelier offers 39 verified integration partners, while PAS offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. DigiAudit by Otelier leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do DigiAudit by Otelier or PAS offer a free plan?

DigiAudit by Otelier: No. PAS: No. Neither product currently offers a free tier. Most Hotel Accounting Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank DigiAudit by Otelier and PAS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Otelier has an HT Score of 78 and pas smart solutions has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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