The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Otelier shines in ease of use and customer support — especially for brand properties (4.2/5) , with exclusive features like Daily Reporting and Revenue pacing.
pas smart solutions shines .
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 105 | 0 |
After analyzing 105 verified reviews, Otelier users most value its customer support, paperless management, cloud-based remote accessibility, while pas smart solutions users highlight . Click any theme to see what reviewers say.
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Customer Support
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Paperless Management
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Cloud-Based Remote Accessibility
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Automated Reporting
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System Performance
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Speed of Feature Improvements
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Training and Onboarding
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How each product ranks among Hotel Accounting Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #6 5 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 49 reviews | — |
| Large (75-199 rooms) ▾ | #5 27 reviews | — |
| X-Large (200+ rooms) ▾ | #5 17 reviews | — |
By Property Type
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| Boutique ▾ | #6 46 reviews | — |
| Luxury ▾ | #6 20 reviews | — |
| Branded / Chain ▾ | #6 83 reviews | — |
| Extended Stay ▾ | #4 16 reviews | — |
By Region
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| North America ▾ | #6 102 reviews | — |
You’re evaluating two hotel accounting solutions: Otelier’s DigiAudit and Pas by pas smart solutions. Both aim to streamline your back-office operations, but they serve different needs. Otelier’s DigiAudit is a cloud-based audit management system focused on automating end-of-day reporting and ensuring compliance. Pas offers a comprehensive back-office automation platform with a broader scope, including financial management and integration capabilities. Which one better fits your hotel’s specific operational challenges?
DigiAudit by Otelier excels at automating night audit and end-of-day report processes, helping your team achieve compliance and reduce manual tasks. Pas, on the other hand, offers a more extensive back-office suite, including financial management, budgeting, and interface integrations, designed for organizations seeking a complete operational overhaul. Both products target back-office efficiency, but Otelier’s strength lies in audit automation, whereas Pas aims at broad financial workflows. Are your priorities primarily audit compliance or comprehensive financial management?
If your hotel needs a dedicated tool for automating night audits, ensuring audit compliance, and transitioning to a paperless environment, go with DigiAudit by Otelier. Its core strengths include automating signature workflows, reducing costs, and supporting remote accessibility, making it ideal for hotels focused on operational accuracy. Conversely, if your hotel requires a full-fledged back-office system that handles accounting, budgeting, and integrates with multiple systems, Pas is the better match, especially for large or corporate-managed properties seeking deep customization and extensive financial tools. Do you prioritize audit automation or comprehensive financial management?
Otelier’s DigiAudit boasts a high ease-of-use rating at 4.36/5, with reviews praising its simple interface and straightforward navigation—hoteliers find it easy to implement and adopt. Users highlight its quick setup and intuitive workflows, which reduce training time and boost staff confidence. Pas, however, scores no ratings for ease of use, making it difficult to evaluate its user experience. Given that recent Otelier reviews confirm smooth onboarding and positive staff feedback, Edge: DigiAudit.
DigiAudit offers 20 exclusive features, including daily reporting, automated data gathering, dashboards, multi-property management, revenue pacing, and open API access. These features are tailored for audit and compliance automation, with a focus on report accuracy and operational transparency. Pas’s feature set remains unspecified, with no unique features listed. Meanwhile, Otelier’s extensive feature count and focus on automation give it a clear advantage. Edge: DigiAudit.
Otelier’s support ratings are strong, with a 4.41/5 rating and many reviews praising prompt, friendly service. Users mention their appreciation for personalized attention and effective issue resolution. Pas offers no publicly available review data on support or onboarding, leaving its support quality unverified. Given Otelier’s recent reviews and high support ratings, Edge: DigiAudit.
Otelier connects with 39 verified partners, including PMS systems like Visual Matrix, Kronos, and TRUSTYou, plus integrations with STR, SEVENROOMS, and others. Pas, however, has no verified integrations listed, indicating limited connectivity options. If seamless system integration is a priority for your hotel, Otelier’s extensive partner network provides a significant advantage. Edge: DigiAudit.
Otelier’s DigiAudit has accumulated 99 reviews in the past 6 months, with an overall rating of 4.44/5, and a high likelihood to recommend at 90%. Reviewers appreciate its automation, ease of use, and cost savings, especially in large or multi-property setups. Pas’s rating is unavailable, making it impossible to determine user satisfaction. Given the volume and recency of Otelier’s reviews, Edge: DigiAudit.
DigiAudit is priced at a flat $300 monthly fee, with no free tier or trial. Pas’s pricing details are not publicly available, which may indicate a customized quote process. For transparent, predictable costs, Otelier’s straightforward pricing offers clarity, whereas Pas may require direct engagement for quotes. Edge: DigiAudit.
Not ideal if your hotel requires extensive financial management, budgeting, or interface with complex accounting systems outside audit processes.
Not ideal if your main focus is end-of-day audit automation or compliance, as PAS’s core strength lies in comprehensive financial workflows.
DigiAudit by Otelier is a specialized audit management tool designed to automate compliance and streamline night audits. Its ease of use, extensive integrations, and recent positive reviews make it the top choice for hotels seeking operational efficiency in reporting.
Pas offers a broader back-office automation suite suited for large or complex organizations that need deep financial management, budgeting, and integration capabilities. Its lack of publicly available reviews and limited information on features suggests it’s better suited for organizations with specific, large-scale back-office needs.
If your hotel’s primary goal is automating audit processes and transitioning to a paperless operation, DigiAudit is the recommended choice. For comprehensive financial workflows and system integration, Pas could be a better fit, provided you can evaluate its support and implementation costs directly.
In summary, for most hotels evaluating these two solutions, Otelier’s DigiAudit stands out due to its proven user satisfaction, recent reviews, and extensive integration network. It’s the safer choice if you want a reliable, easy-to-adopt audit automation system that’s backed by strong customer feedback.
Hotel Accounting Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | — |
According to HTR's product database, DigiAudit by Otelier and PAS share 0 features. Here are the key differences — features one has that the other lacks.
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| Automated data gathering & integration | ||
| Daily Reporting | ||
| Dashboarding & data visualization | ||
| Multi-property management | ||
| Revenue pacing | ||
| Sales team productivity tracking |
Showing top differences. 8 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Much of our accounting functions that years ago were done on property – such as sales tax reporting, cash management, cutting checks – is now centralized....we’ve moved nearly ever..."
No published case study for this goal yet.
What hoteliers love
MDO’s customer service is broadly well-received, noted for its prompt and friendly support. However, several reviews call for quicker issue resolution... MDO’s customer service is broadly well-received, noted for its prompt and friendly support. However, several reviews call for quicker issue resolution and better proactive bug identification.
MDO's option to go completely paperless is highly valued. Users highlight substantial cost savings on paper, toner, and physical storage, and apprecia... MDO's option to go completely paperless is highly valued. Users highlight substantial cost savings on paper, toner, and physical storage, and appreciate the positive environmental impact. Frequent mentions confirm it significantly lowers operational costs and frees up storage space.
Reviewers appreciate MDO's cloud-based platform which allows easy access to documents and reports from anywhere. This includes functionalities such as... Reviewers appreciate MDO's cloud-based platform which allows easy access to documents and reports from anywhere. This includes functionalities such as pulling up past reports and managing them remotely, which is beneficial for corporate and management teams.
Where hoteliers push back
Users frequently mention that the speed of the platform can be slow, impacting their ability to quickly navigate and access necessary reports. There a... Users frequently mention that the speed of the platform can be slow, impacting their ability to quickly navigate and access necessary reports. There are also comments about the need for faster system updates and better handling of bugs.
Reviewers mention the lag in making feature improvements, especially concerning unique user requirements and evolving needs, leading to operational in... Reviewers mention the lag in making feature improvements, especially concerning unique user requirements and evolving needs, leading to operational inefficiencies.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. DigiAudit by Otelier and PAS share many core Hotel Accounting Software features, but each has unique capabilities. DigiAudit by Otelier offers 39 verified integration partners, while PAS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. DigiAudit by Otelier leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
DigiAudit by Otelier: No. PAS: No. Neither product currently offers a free tier. Most Hotel Accounting Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Otelier has an HT Score of 78 and pas smart solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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