The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
Schmedding Software shines .
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 31 | 0 |
After analyzing 31 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while Schmedding Software users highlight . Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Schmedding Software |
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| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 14 reviews | — |
| Large (75-199 rooms) ▾ | #4 14 reviews | — |
| X-Large (200+ rooms) | #6 2 reviews | — |
By Property Type
| Segment |
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Schmedding Software |
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| Boutique ▾ | #4 10 reviews | — |
| Luxury ▾ | #5 22 reviews | — |
| Branded / Chain ▾ | #5 19 reviews | — |
| Extended Stay | #6 1 reviews | — |
By Region
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Schmedding Software |
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| North America ▾ | #5 8 reviews | — |
| Europe ▾ | #5 6 reviews | — |
| Asia Pacific ▾ | #4 6 reviews | — |
| Middle East ▾ | #3 7 reviews | — |
Choosing a POS system for your hotel involves balancing features, support, ease of use, and integration capabilities. Shiji Infrasys POS and PC Caddie serve different markets and hotel types—your decision hinges on your property’s specific needs.
Shiji Infrasys POS, developed by a global leader in hospitality technology, aims to streamline food and beverage operations across multiple outlets and properties. Conversely, PC Caddie is tailored for golf clubs and similar leisure facilities, focusing on member management, tee times, and POS transactions. How do these differences align with your hotel’s operational focus?
Both products aim to optimize operational workflows, but they cater to distinct segments. Shiji Infrasys offers a cloud-based, enterprise-grade POS system designed specifically for the hospitality industry, with 23 unique features including inventory management, digital menus, and advanced ordering. PC Caddie, on the other hand, is a golf club management platform with a broad set of features, but it lacks hotel-specific functionalities.
Shiji Infrasys has a much larger presence in the hotel industry, with a review count of 29 and recent, positive feedback on usability, support, and value. PC Caddie’s lack of recent reviews and no review data suggest it’s less proven in the hotel sector. Are you looking for a system with a proven track record and more recent user feedback?
If your hotel needs a comprehensive, cloud-enabled POS that integrates with property management systems, offers detailed reporting, and is trusted by global hotel brands, go with Shiji Infrasys. Its extensive feature set—including mobile ordering, self-service kiosks, and integrated kitchen displays—supports large, multi-outlet properties seeking operational efficiency.
If, however, your hotel operates as a leisure resort or golf club that requires member management, tee reservations, and POS functionalities tailored for a club environment, PC Caddie is a more fitting choice. Its focus on club-centric features makes it ideal for hospitality venues centered around recurring memberships and event management.
Given your hotel’s likely focus on food and beverage services across multiple outlets, Shiji Infrasys is the more suitable choice.
Shiji Infrasys scores highly with a 4.66/5 ease-of-use rating based on recent reviews, with users praising its intuitive interface and straightforward onboarding process. The platform’s user-friendly design reduces staff training time and facilitates faster adoption across large teams, backed by a 4.46/5 onboarding rating.
PC Caddie’s ease of use is not rated or reviewed, which suggests limited recent user feedback in the hotel context. With no current reviews or user ratings, confidence in its usability remains uncertain.
Edge: Shiji Infrasys POS.
Shiji Infrasys offers 23 features tailored to hospitality, including inventory and stock reporting, customer profiles, mobile analytics, digital menus, self-service ordering, integrated kitchen displays, and PCI compliance—features no other product offers in this comparison. These functionalities support seamless F&B experiences, revenue management, and operational oversight.
PC Caddie does not provide a comparable set of hotel-specific features. Its core focus is golf club management, with modules for tee reservations and member data, but it lacks detailed POS and restaurant management functionalities.
Edge: Shiji Infrasys POS.
Shiji Infrasys has a customer support score of 4.52/5, with reviews highlighting prompt, helpful assistance and fast issue resolution. Review excerpts praise Shiji’s support team for their quick responses and comprehensive guidance, reinforcing confidence in their service.
PC Caddie lacks recent reviews and support ratings, making it difficult to assess support quality. Its limited review data suggests it may not offer the same level of customer service.
Edge: Shiji Infrasys POS.
Shiji Infrasys boasts 64 verified integration partners, including major hospitality and revenue management systems like SiteMinder, Revinate, IDeaS, Duetto, and Amadeus. These integrations enable hotels to connect seamlessly with PMS, payment gateways, marketing, and revenue tools.
PC Caddie offers no verified integrations, limiting its ability to connect with other hotel systems. For properties seeking a unified tech stack, Shiji’s extensive partner network is a significant advantage.
Edge: Shiji Infrasys POS.
Shiji Infrasys scores an overall HT Score of 79.08, with 91% of recent reviews recommending it. Hoteliers in luxury, branded, and city-center hotel segments praise its ease of use, support, and reliability, emphasizing its effectiveness in busy, multi-outlet operations.
PC Caddie’s review data is absent, making it impossible to gauge hotel satisfaction levels. The lack of recent reviews indicates limited current user confidence.
Edge: Shiji Infrasys POS.
Shiji Infrasys charges a base price of $600, with no freemium, monthly flat fee, or implementation costs reported. Its transparent pricing makes budgeting straightforward.
Pricing for PC Caddie is not publicly available, limiting direct cost comparison. Its lack of clear pricing suggests it may be tailored or variable, complicating investment planning.
Not ideal if your hotel is small, with minimal food & beverage operations, or if you prefer a simple, standalone POS.
Not ideal if your hotel operates primarily as a traditional hospitality property with extensive F&B outlets and requires hotel-specific POS features.
Shiji Infrasys stands out as the more established, feature-rich, and well-supported POS system for hotels. Its extensive integration options, high user ratings, and recent review activity make it the clear leader for hospitality venues focused on food and beverage management.
PC Caddie is a niche solution better suited for golf clubs and leisure facilities rather than traditional hotels. Its limited hotel-centric features and review data make it less ideal for properties seeking a comprehensive POS platform.
If your hotel’s operations revolve around F&B services, multiple outlets, and integration with property management systems, choosing Shiji Infrasys will serve you best. Its proven track record, extensive features, and recent positive reviews provide confidence in its ability to support your business growth.
Note: This comparison relies on the most recent and comprehensive review data available. When considering pricing or specific implementation requirements, contact vendors directly for tailored proposals.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Schmedding Software | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, Shiji Infrasys POS and PC Caddie share 0 features. Here are the key differences — features one has that the other lacks.
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Schmedding Software |
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| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Infrasys POS and PC Caddie share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 64 verified integration partners, while PC Caddie offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Infrasys POS: No. PC Caddie: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 79 and Schmedding Software has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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