The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 27 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amadeus shines in ease of use and customer support , with exclusive features like Data Analysis & Reporting and Marketing Automation.
Pebble Design shines .
Side-by-side ratings based on 27 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 27 | 0 |
After analyzing 27 verified reviews, Amadeus users most value its exceptional customer support, platform reliability, while Pebble Design users highlight . Click any theme to see what reviewers say.
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Pebble Design
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| Small (10-24 rooms) | #19 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #12 12 reviews | — |
| Large (75-199 rooms) ▾ | #5 11 reviews | — |
| X-Large (200+ rooms) | #6 2 reviews | — |
By Property Type
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Pebble Design
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| Boutique ▾ | #12 11 reviews | — |
| Luxury ▾ | #11 12 reviews | — |
| Branded / Chain ▾ | #8 9 reviews | — |
| Extended Stay | #11 2 reviews | — |
By Region
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Pebble Design
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| North America | #14 3 reviews | — |
| Europe ▾ | #13 7 reviews | — |
| Asia Pacific ▾ | #3 5 reviews | — |
| Middle East | #5 1 reviews | — |
You’re evaluating two distinct digital marketing solutions for your hotel: Amadeus – Digital Media and Pebble Design. While Amadeus offers a comprehensive suite of digital marketing tools rooted in data-driven strategies, Pebble Design specializes in creating visually stunning websites tailored to luxury and wellness hotels. Both aim to boost your direct bookings, but they approach this goal very differently.
Amadeus is a well-established platform with a broader scope, including SEO, PPC, and marketing automation. Pebble Design focuses on web design and online branding, emphasizing aesthetic appeal and user experience. Which of these aligns better with your hotel’s current needs?
Amadeus predominantly targets hotels seeking to enhance their digital marketing reach through integrated advertising, analytics, and automation tools. Its features focus on increasing online visibility and driving direct bookings with targeted campaigns. In contrast, Pebble Design offers bespoke website creation, emphasizing design and storytelling to convert visitors into guests.
While Amadeus provides a validated, data-backed approach with proven results, Pebble Design offers personalized websites meant to differentiate your hotel visually and emotionally. Do you need a robust marketing platform or a stunning website that tells your hotel’s story?
If your hotel needs a full-suite digital marketing platform capable of managing SEO, PPC, social media advertising, and data analysis, Amadeus is the clear choice. Its 26 reviews with a 4.41/5 rating and recent positive feedback demonstrate its effectiveness and reliability across diverse hotel segments.
On the other hand, if your priority is creating a unique, visually compelling website to attract high-end guests and showcase your brand story, Pebble Design might be more suitable. However, with zero reviews and a limited scope, Pebble Design’s strength lies in design rather than marketing automation.
Amadeus scores a 4.44/5 for ease of use, with many reviewers praising its intuitive interface and straightforward onboarding. Its platform is designed for marketing teams to easily manage campaigns, analytics, and integrations, supported by a dedicated support team rated at 4.33/5.
Pebble Design, with no available review data, likely focuses more on the web design process, which can be complex depending on your requirements. It’s probably more suited for hotels with an in-house team or external marketers comfortable with website customization.
Edge: Amadeus
Amadeus offers 17 key features including SEO, PPC, data analysis, social media advertising, reputation management, marketing automation, and web development. These features are designed to provide a holistic marketing solution, integrated with 104 verified partners for extensive connectivity.
Pebble Design provides bespoke web design, focusing on creative storytelling, branding, and user experience. It does not offer integrated marketing features or analytics, limiting its scope to website creation.
Edge: Amadeus
Amadeus’s support is rated 4.33/5, with reviewers highlighting proactive, knowledgeable, and accessible assistance from team members like Bert and Yuko. Many hotels appreciate the ongoing engagement and quick response times.
Pebble Design has no available customer support ratings or reviews, making it difficult to gauge how reliably they assist clients post-project. Given the complexity of digital marketing, Amadeus’s support system offers peace of mind.
Edge: Amadeus
Amadeus integrates with 104 verified partners, including industry leaders like Priority Software, Amadeus itself, and Profitroom. This extensive network allows your hotel to connect seamlessly with booking systems, CRS, analytics, and advertising platforms.
Pebble Design does not list any verified integrations, focusing solely on website design and branding. Without integration options, its utility for ongoing digital marketing is limited.
Edge: Amadeus
Amadeus’s 26 reviews with a 4.41/5 rating reflect strong satisfaction across multiple hotel types, especially resorts and city center hotels. Recent reviews praise its ability to boost online visibility and bookings, with an 89% likelihood of recommendation.
Pebble Design lacks reviews altogether, making it impossible to gauge hotel satisfaction or effectiveness in real-world scenarios.
Edge: Amadeus
Amadeus does not publicly disclose pricing but typically operates on custom quotes based on your hotel’s size and needs. Its pricing model may include setup and ongoing fees, reflecting its comprehensive service.
Pebble Design also does not list pricing details, but as a web design boutique, costs are likely project-based and variable depending on your requirements.
Not ideal if…
Not ideal if…
Amadeus is a well-rounded, marketing-focused platform that combines automation, analytics, and extensive integrations to increase your direct bookings. Its proven track record, user-friendly interface, and support system make it a dependable choice for hotels seeking comprehensive digital marketing.
Pebble Design excels at creating visually stunning websites tailored to high-end markets, helping your hotel stand out through design and storytelling. However, without reviews or marketing features, it’s better suited for branding rather than direct booking growth.
If your hotel needs a full marketing engine that drives results, Amadeus is the clear winner. If your focus is on creating an unforgettable online experience aligned with a premium image, Pebble Design may be worth considering—but only as a website design partner, not a marketing platform.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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According to HTR's product database, Amadeus – Digital Media and Pebble Design share 0 features. Here are the key differences — features one has that the other lacks.
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| 3rd party ad buys | ||
| Conversion Rate Optimization | ||
| Data Analysis & Reporting | ||
| PPC | ||
| SEO | ||
| Tag Management & Tracking Configuration |
Showing top differences. 5 more features differ between these products.
What hoteliers love
The Amadeus team, including individuals like Bert and Yuko, are frequently commended for their proactive and effective customer support, ensuring that... The Amadeus team, including individuals like Bert and Yuko, are frequently commended for their proactive and effective customer support, ensuring that users receive timely assistance and expertise to leverage the platform successfully.
Amadeus' tools are consistently reliable, offering hoteliers a stable solution for managing their digital marketing campaigns efficiently. Users appre... Amadeus' tools are consistently reliable, offering hoteliers a stable solution for managing their digital marketing campaigns efficiently. Users appreciate the lack of downtime and service interruptions, supporting seamless operations.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amadeus – Digital Media and Pebble Design share many core Digital Marketing Agencies features, but each has unique capabilities. Amadeus – Digital Media offers 104 verified integration partners, while Pebble Design offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Amadeus – Digital Media leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amadeus – Digital Media: No. Pebble Design: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amadeus has an HT Score of 79 and Pebble Design has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property