Amadeus – Digital Media

4.3 (18 REVIEWS)

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Amadeus – Digital Media

4.4 (18 REVIEWS)

Unranked in Digital Marketing Agencies

Grow direct bookings and drive more profitable demand by reducing reliance on OTAs

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What is Amadeus?

Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees
Amadeus – Digital Media is a comprehensive digital marketing platform designed to enhance your hotel’s direct bookings through a strategic, omni-channel approach. This platform combines state-of-the-art Digital Media, Metasearch, and Search Engine Optimization (SEO) solutions to deliver personalized and persuasive marketing messages to potential travelers. It leverages advanced proprietary data and insights from key travel industry partners, ensuring that your marketing campaigns reach high-intent travelers at the optimal time and place. By seamlessly integrating these elements, Amadeus – Digital Media maximizes revenue opportunities and integrates smoothly into your existing business operations for increased efficiency and effectiveness.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Amadeus products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Amadeus

FAQs

Capabilities

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Amadeus doesn’t have any benefits or use cases available

Features

Website Development

4/5 features

SEO & Content

4/5 features

Paid Search & Digital Advertising

4/5 features

E-commerce

4/5 features

Reporting & Analytics

4/5 features

Amadeus Reviews Summary

4.3
Very Good
Ease of Use
4.6/5
Customer Support
4.2/5
ROI
4.3/5
Implementation
4.3/5

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Achievements

Trending Product

This vendor's trending score is rising, Amadeus – Digital Media is the #5 most trending product in the Digital Marketing Agencies category (out of 121) and the #172 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Amadeus Pricing

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Success Stories

25

References

2

Featured Customers

Amadeus Case Studies

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Amadeus Reviews

Hotelier Rating

Excellent
141
Very Good
43
Average
33
Poor
19
Terrible
8

Property Size

  • X-Small (8)
  • Small (16)
  • Mid-Sized (19)
  • Large (53)
  • X-Large (90)

Country

  • United States of America
    United States of America
    (107)
  • Mexico
    Mexico
    (11)
  • India
    India
    (7)
  • Australia
    Australia
    (5)
  • United Kingdom
    United Kingdom
    (5)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Netherlands
    Netherlands
    (4)
  • Canada
    Canada
    (4)
  • Switzerland
    Switzerland
    (4)
  • Philippines
    Philippines
    (4)
  • Thailand
    Thailand
    (4)
  • Pakistan
    Pakistan
    (3)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • China
    China
    (2)
  • Poland
    Poland
    (2)
  • Guatemala
    Guatemala
    (2)
  • Spain
    Spain
    (2)
  • Belgium
    Belgium
    (2)
  • Indonesia
    Indonesia
    (1)
  • Morocco
    Morocco
    (1)
  • Venezuela
    Venezuela
    (1)
  • Tunisia
    Tunisia
    (1)
  • Ireland
    Ireland
    (1)
  • Cape Verde
    Cape Verde
    (1)
  • Japan
    Japan
    (1)
  • Kenya
    Kenya
    (1)
  • Ethiopia
    Ethiopia
    (1)
  • Italy
    Italy
    (1)
  • Belize
    Belize
    (1)
  • Cambodia
    Cambodia
    (1)
  • Greece
    Greece
    (1)
  • Germany
    Germany
    (1)
  • Romania
    Romania
    (1)
  • Qatar
    Qatar
    (1)
  • Honduras
    Honduras
    (1)
  • Turkey
    Turkey
    (1)
  • Malta
    Malta
    (1)
  • Argentina
    Argentina
    (1)

Region

  • North America
    North America
    (122)
  • Europe
    Europe
    (25)
  • Asia Pacific
    Asia Pacific
    (20)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (12)
  • South America
    South America
    (5)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (5)
10

One of the Best Technologies

DOMS from 200 to 499 room Resort in Iztapa (Guatemala)

Verified
4 years ago
Easy to use CRS interface, complete analytics reporting for strategic decisions, Advance pricing engine to manage promotions and your revenue strategy. All in one connections for all channels including metasearch
Country Guatemala
DOMS
X-Large Hotel
10

Thank you, TravelClick is more easy for us to manage rate very fast

Assistant Reservation Manager from 100 to 199 room Luxury Hotel in Phnom Penh (Cambodia)

Verified
6 years ago
Thank you, TravelClick is more easy for us to load and change Best Available Rate to all OTAs in faster just 5-10 minutes will reach to OTAs extranet and post their public website.
Country Cambodia
Assistant Reservation Manager
Large Hotel
10

Great Value Tech Partner

Sales & Marketing Manager from 100 to 199 room Boutique in Sydney (Australia)

Verified
6 years ago
user's friendly system of ihotelier and booking engine... so straight forward... you rarely need assistance... marketing was very effective too..
Country Australia
Sales & Marketing Manager
Large Hotel
10

Excellent product and tools

Director of Revenue from 200 to 499 room Branded Hotel in Antwerp (Belgium)

Verified
6 years ago
All Travelclick systems are reliable and strong sources with very good integrations with other vendors and 3rd parties. Support services are professional and efficient.
Country Belgium
Director of Revenue
X-Large Hotel
10

Greatly helped us to achieve tremendous figures on direct bookings

Corporate Director Sales Marketing from 200 to 499 room Airport/Conference Hotel in Midoun (Tunisia)

Verified
6 years ago
Very professional and up to date Media campaign team. they greatly helped us to achieve tremendous figures on direct bookings. ihotelier is outstanding tool for end users and latest update with flash sales helped a lot to fill empty rooms.
Country Tunisia
Corporate Director Sales Marketing
X-Large Hotel
10

iHotelier CRS

Revenue Director from 200 to 499 room Boutique in Lucerne (Switzerland)

Verified
6 years ago
iHotelier CRS
Country Switzerland
Revenue Director
X-Large Hotel
9

Swiss Digital Marketing Manager Review of TravelClick

Digital Marketing Manager from 100 to 199 room Airport/Conference Hotel in Basel (Switzerland)

Verified
6 years ago
Digital Marketing Agencies will be number one Agency 360 and Rate 360 follow
Country Switzerland
Digital Marketing Manager
Large Hotel
10

Travelclick is a one-stop shop for digital marketing, booking engine, website, GDS and Market Intelligence

Principal Strategist -Revenue Architect (軍師) from 5 to 9 room Airport/Conference Hotel in Honolulu (United States of America)

Verified
6 years ago
Travelclick is a one-stop shop for digital marketing, booking engine, website, GDS and market intelligence, and most of their solutions are integrated. Since switching from another CRS provider to TravelClick/iHotelier, my hotels had experienced record breaking growth in web-direct bookings and revenues. Their Web 4.0 has the best prici...
Country United States of America
Principal Strategist -Revenue Architect (軍師)
X-Small Hotel
4

Helpful customer service team

Reservations Manager from 100 to 199 room Airport/Conference Hotel in Ajman (United Arab Emirates)

Verified
6 years ago
It is one of the most comprehensive channel manager that provides you with every tool you need in a hotel for guest satisfaction, driving revenue and hotels needs. Customer service team are always helpful, friendly and attentive to all details.
Country United Arab Emirates
Reservations Manager
Large Hotel
10

Great product set that integrates well with standard hotel technologies.

SVP. Digital, Distribution & Revenue Strategy from 500+ room Branded Hotel in London (United Kingdom)

Verified
6 years ago
Great product set that integrates well with standard hotel technologies. The MI products are used extensively in my company's business strategy. The Digital arm works with our marketing teams globally to power customer acquisition, engagement and retention on our digital platforms (worth £150m to us). The team is highly skilled, has a great...
Country United Kingdom
SVP. Digital, Distribution & Revenue Strategy
X-Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Support

Unverified

Amadeus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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Response Time

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Recommended

83%

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