The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
pointOne shines .
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 31 | 0 |
After analyzing 31 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while pointOne users highlight . Click any theme to see what reviewers say.
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pointOne |
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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Localization Needs
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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pointOne |
|---|---|---|
| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 14 reviews | — |
| Large (75-199 rooms) ▾ | #4 14 reviews | — |
| X-Large (200+ rooms) | #6 2 reviews | — |
By Property Type
| Segment |
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pointOne |
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| Boutique ▾ | #4 10 reviews | — |
| Luxury ▾ | #5 22 reviews | — |
| Branded / Chain ▾ | #5 19 reviews | — |
| Extended Stay | #6 1 reviews | — |
By Region
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pointOne |
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| North America ▾ | #5 8 reviews | — |
| Europe ▾ | #5 6 reviews | — |
| Asia Pacific ▾ | #4 6 reviews | — |
| Middle East ▾ | #3 7 reviews | — |
Choosing a hotel POS system can significantly impact your daily operations, guest experience, and overall profitability. Both Shiji Infrasys POS and pointOne EPoS aim to streamline your food and beverage management, but they diverge in their scope, support, and market presence. While Shiji offers a comprehensive, enterprise-grade platform with a broad feature set and global reach, pointOne presents a straightforward, potentially simpler solution. Which one aligns better with your hotel’s needs?
Shiji Infrasys POS is a cloud-based, enterprise-level system designed for hotels seeking a unified platform across multiple outlets and properties. It supports extensive integrations and offers features like inventory management, digital menus, and advanced reporting. Meanwhile, pointOne EPoS appears to be a more basic, restaurant-focused POS, with limited information on features, integrations, and support, and no recent or detailed reviews.
Given the lack of recent reviews for pointOne and the detailed positive feedback for Shiji, the choice hinges on your hotel’s scale and complexity. Are you looking for a robust, scalable system with proven support, or a simple, possibly less supported solution? The clearer answer comes from review recency and data confidence.
If your hotel operates multiple outlets or properties, especially in international markets, Shiji Infrasys POS is the logical pick. Its 29 reviews, with a high overall rating of 79.08 and recent updates, demonstrate proven reliability, ease of use, and strong support, making it ideal for branded, luxury, or large-scale hotels.
On the other hand, if your hotel is a small operation or a restaurant-only venue seeking a straightforward POS with minimal complexity, pointOne might seem appealing. However, the lack of recent reviews, features, and verified support makes it less reliable for hotels needing scalable solutions. For most hoteliers, especially those prioritizing stability and support, Shiji is the safer bet.
Shiji Infrasys POS scores a 4.66 out of 5 for ease of use, with high ratings across onboarding and customer support, backed by numerous positive review comments about its user-friendly interface and quick staff adoption. Reviewers highlight that its intuitive design reduces training time and simplifies daily operations.
For pointOne, no user ratings or recent reviews are available, making it impossible to assess ease of use. With no documented user feedback, its usability remains uncertain.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS offers 23 unique features, including cloud management, inventory control, digital menus, mobile ordering, advanced reporting, customer insights, and PCI compliance. These features support complex, multi-outlet hotel environments, giving your team detailed insights and operational flexibility.
pointOne, on the other hand, provides no publicly documented features or unique functionalities, making it unclear whether it can support the sophisticated needs of a hotel or large F&B operation. Based on available data, Shiji’s feature set is significantly more comprehensive.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS has a support rating of 4.52 out of 5, with reviews praising its fast, responsive support team, helpful advice, and 24/7 contact options. Multiple reviewers mention that support staff resolve issues promptly, contributing to smooth daily operations.
pointOne offers no recent reviews or support ratings, leaving a gap in confidence regarding its customer service quality. The absence of verified user feedback diminishes trust, especially for hotels requiring dependable, ongoing support.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS boasts 64 verified partner integrations, including industry leaders like SiteMinder, Revinate, Oaky, IDeaS, Duetto, and Amadeus. This extensive network allows your hotel to connect seamlessly with property management, revenue management, and marketing platforms.
pointOne has no verified integrations listed, raising questions about its compatibility with your existing systems. For hotels seeking a connected, scalable solution, Shiji’s expansive integration ecosystem is a decisive advantage.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS’s reviews indicate a strong endorsement, with a 91% likelihood to recommend and a rating of 79.08. Hoteliers across various segments praise its support, usability, and feature set, especially in larger hotel groups and branded properties.
pointOne lacks recent reviews, ratings, or testimonials, making it impossible to ascertain user satisfaction. Based on transparent, recent data, Shiji clearly has the edge in hotel industry recognition.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS is priced at a base fee of $600, with no mention of additional monthly charges or implementation fees. This upfront cost may be attractive for hotels that want predictable expenses.
Pricing details for pointOne are unavailable, and no trial or demo information is provided. Its affordability remains uncertain, making Shiji’s transparent pricing more appealing for budget-conscious hotels.
Not ideal if you run a small, single-outlet operation without complex needs, or if you prefer a basic, low-cost POS solution with minimal support.
Not ideal if your property needs a scalable, multi-outlet solution, or if you prefer a platform with extensive features and proven hotel industry support.
Shiji Infrasys POS is a comprehensive, enterprise-grade platform with a proven track record, extensive features, and a large, satisfied user base. Its high ratings, recent reviews, and broad integrations make it the recommended solution for hotels seeking stability, support, and scalability.
pointOne presents a less documented, potentially simpler alternative, suitable for small operations or restaurants. However, the lack of recent reviews, features, and integrations makes it unsuitable for hotels with growing needs or complex environments.
For most hotels, especially those in need of a reliable, feature-rich POS supported by active reviews and a strong support network, Shiji Infrasys POS is the clear choice.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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pointOne | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, Shiji Infrasys POS and pointOne EPoS share 0 features. Here are the key differences — features one has that the other lacks.
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pointOne |
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| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Infrasys POS and pointOne EPoS share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 64 verified integration partners, while pointOne EPoS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Infrasys POS: No. pointOne EPoS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 79 and pointOne has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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