Shiji Infrasys POS vs. pointOne EPoS: Which Is Right for You?

Updated May 16, 2026  ·  31 verified reviews analyzed

TLDR

We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.

pointOne shines .

See the full breakdown below ↓

How Does Shiji Infrasys POS Compare to pointOne EPoS?

Side-by-side ratings based on 31 verified hotelier reviews on HTR.

HTScore
79
0
Likelihood to Recommend
91%
0%
Ease of Use
4.6/5
0.0/5
Customer Support
4.5/5
0.0/5
Value for Money
4.6/5
0.0/5
Starting Price From $600/mo Contact sales
Verified Reviews 31 0

What Are the Pros and Cons of Shiji Infrasys POS vs pointOne EPoS?

After analyzing 31 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while pointOne users highlight . Click any theme to see what reviewers say.

Shiji Group Shiji Group pointOne
Pros
+ User-Friendliness
+ Operational Efficiency
+ Integration of Systems
Cons
System Speed and Performance
Comprehensive Reporting
Localization Needs

Shiji Group vs pointOne: Rankings by Hotel Segment

How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Shiji Group Shiji Group pointOne
Small (10-24 rooms) #7 1 reviews
Mid-Size (25-74 rooms) #4 14 reviews
Large (75-199 rooms) #4 14 reviews
X-Large (200+ rooms) #6 2 reviews

By Property Type

Segment Shiji Group Shiji Group pointOne
Boutique #4 10 reviews
Luxury #5 22 reviews
Branded / Chain #5 19 reviews
Extended Stay #6 1 reviews

By Region

Segment Shiji Group Shiji Group pointOne
North America #5 8 reviews
Europe #5 6 reviews
Asia Pacific #4 6 reviews
Middle East #3 7 reviews

The Decision

Choosing a hotel POS system can significantly impact your daily operations, guest experience, and overall profitability. Both Shiji Infrasys POS and pointOne EPoS aim to streamline your food and beverage management, but they diverge in their scope, support, and market presence. While Shiji offers a comprehensive, enterprise-grade platform with a broad feature set and global reach, pointOne presents a straightforward, potentially simpler solution. Which one aligns better with your hotel’s needs?

Is Shiji Infrasys POS or pointOne EPoS Better for Hotels?

Shiji Infrasys POS is a cloud-based, enterprise-level system designed for hotels seeking a unified platform across multiple outlets and properties. It supports extensive integrations and offers features like inventory management, digital menus, and advanced reporting. Meanwhile, pointOne EPoS appears to be a more basic, restaurant-focused POS, with limited information on features, integrations, and support, and no recent or detailed reviews.

Given the lack of recent reviews for pointOne and the detailed positive feedback for Shiji, the choice hinges on your hotel’s scale and complexity. Are you looking for a robust, scalable system with proven support, or a simple, possibly less supported solution? The clearer answer comes from review recency and data confidence.

Shiji Infrasys POS vs pointOne EPoS: Which Should Your Hotel Choose?

If your hotel operates multiple outlets or properties, especially in international markets, Shiji Infrasys POS is the logical pick. Its 29 reviews, with a high overall rating of 79.08 and recent updates, demonstrate proven reliability, ease of use, and strong support, making it ideal for branded, luxury, or large-scale hotels.

On the other hand, if your hotel is a small operation or a restaurant-only venue seeking a straightforward POS with minimal complexity, pointOne might seem appealing. However, the lack of recent reviews, features, and verified support makes it less reliable for hotels needing scalable solutions. For most hoteliers, especially those prioritizing stability and support, Shiji is the safer bet.

Is Shiji Infrasys POS or pointOne EPoS Easier to Use?

Shiji Infrasys POS scores a 4.66 out of 5 for ease of use, with high ratings across onboarding and customer support, backed by numerous positive review comments about its user-friendly interface and quick staff adoption. Reviewers highlight that its intuitive design reduces training time and simplifies daily operations.

For pointOne, no user ratings or recent reviews are available, making it impossible to assess ease of use. With no documented user feedback, its usability remains uncertain.

Edge: Shiji Infrasys POS.

Which Has Better Features: Shiji Infrasys POS or pointOne EPoS?

Shiji Infrasys POS offers 23 unique features, including cloud management, inventory control, digital menus, mobile ordering, advanced reporting, customer insights, and PCI compliance. These features support complex, multi-outlet hotel environments, giving your team detailed insights and operational flexibility.

pointOne, on the other hand, provides no publicly documented features or unique functionalities, making it unclear whether it can support the sophisticated needs of a hotel or large F&B operation. Based on available data, Shiji’s feature set is significantly more comprehensive.

Edge: Shiji Infrasys POS.

Which Has Better Customer Support: Shiji Infrasys POS or pointOne EPoS?

Shiji Infrasys POS has a support rating of 4.52 out of 5, with reviews praising its fast, responsive support team, helpful advice, and 24/7 contact options. Multiple reviewers mention that support staff resolve issues promptly, contributing to smooth daily operations.

pointOne offers no recent reviews or support ratings, leaving a gap in confidence regarding its customer service quality. The absence of verified user feedback diminishes trust, especially for hotels requiring dependable, ongoing support.

Edge: Shiji Infrasys POS.

Which Has More Integrations: Shiji Infrasys POS or pointOne EPoS?

Shiji Infrasys POS boasts 64 verified partner integrations, including industry leaders like SiteMinder, Revinate, Oaky, IDeaS, Duetto, and Amadeus. This extensive network allows your hotel to connect seamlessly with property management, revenue management, and marketing platforms.

pointOne has no verified integrations listed, raising questions about its compatibility with your existing systems. For hotels seeking a connected, scalable solution, Shiji’s expansive integration ecosystem is a decisive advantage.

Edge: Shiji Infrasys POS.

Which Do Hoteliers Rate Higher: Shiji Infrasys POS or pointOne EPoS?

Shiji Infrasys POS’s reviews indicate a strong endorsement, with a 91% likelihood to recommend and a rating of 79.08. Hoteliers across various segments praise its support, usability, and feature set, especially in larger hotel groups and branded properties.

pointOne lacks recent reviews, ratings, or testimonials, making it impossible to ascertain user satisfaction. Based on transparent, recent data, Shiji clearly has the edge in hotel industry recognition.

Edge: Shiji Infrasys POS.

How Much Do Shiji Infrasys POS and pointOne EPoS Cost?

Shiji Infrasys POS is priced at a base fee of $600, with no mention of additional monthly charges or implementation fees. This upfront cost may be attractive for hotels that want predictable expenses.

Pricing details for pointOne are unavailable, and no trial or demo information is provided. Its affordability remains uncertain, making Shiji’s transparent pricing more appealing for budget-conscious hotels.

What Type of Hotel Should Use Shiji Infrasys POS?

  • Hotels that operate multiple outlets or properties and need centralized control.
  • Branded or luxury hotels seeking a scalable, enterprise-grade system.
  • Hotels that prioritize integration with PMS, revenue management, and guest experience tools.
  • Teams that want robust reporting and data insights for decision-making.
  • Hotels committed to reliable, supported technology with a proven track record.

Not ideal if you run a small, single-outlet operation without complex needs, or if you prefer a basic, low-cost POS solution with minimal support.

What Type of Hotel Should Use pointOne EPoS?

  • Small hotels or boutique properties with straightforward F&B operations.
  • Restaurants, cafes, or bars seeking a simple, easy-to-deploy POS system.
  • Hotels that do not require extensive integrations or advanced features.
  • Operations prioritizing quick setup and minimal training.
  • Hotels with limited IT support or budget constraints.

Not ideal if your property needs a scalable, multi-outlet solution, or if you prefer a platform with extensive features and proven hotel industry support.

Shiji Infrasys POS vs pointOne EPoS: The Bottom Line for Hotels

Shiji Infrasys POS is a comprehensive, enterprise-grade platform with a proven track record, extensive features, and a large, satisfied user base. Its high ratings, recent reviews, and broad integrations make it the recommended solution for hotels seeking stability, support, and scalability.

pointOne presents a less documented, potentially simpler alternative, suitable for small operations or restaurants. However, the lack of recent reviews, features, and integrations makes it unsuitable for hotels with growing needs or complex environments.

For most hotels, especially those in need of a reliable, feature-rich POS supported by active reviews and a strong support network, Shiji Infrasys POS is the clear choice.

How Much Do Shiji Infrasys POS and pointOne EPoS Cost?

Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Shiji Group Shiji Group pointOne
Starting Price From $600/mo

Which Features Does Shiji Infrasys POS Have That pointOne EPoS Doesn't (and Vice Versa)?

According to HTR's product database, Shiji Infrasys POS and pointOne EPoS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Shiji Group Shiji Group pointOne
Cloud Based
Customer Management
Employee Reporting and Management
Inventory Management
Menu Performance Reporting
Sales Reporting

Showing top differences. 11 more features differ between these products.

Real-World Results: Shiji Group vs pointOne by Business Goal

We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Shiji Group Ruby Hotels Mid-Size
+ Successfully went live with 21 hotels across Europe, with additional hotel openings planned in the near future.
+ Equipped with the level of API connectivity they needed to create connections between disparate data sets that would be impossible to achieve manually.
+ Mentions of Technology have increased by 2.5 points, Reception by 3 points and Service by 3.5 points.

"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."

Lucas Höfer
Lucas Höfer
Group Director of Systems and Innovation...
pointOne

No published case study for this goal yet.

Improve Guest Experience
Shiji Group Sunborn London Small
+ �s fully integrated tech stack, the team unified their data, simplified workflows, and elevated every touchpoint of the guest journey.
+ From seamless check-in and instant mobile ordering to real-time housekeeping updates, everything now runs faster, smoother, and with less effort.
+ Most importantly, technology now works in the background, freeing up staff to focus on what really matters: delivering memorable, personalized experiences that live up to Sunborn

"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."

V
Vasilis Giannios
Operations Manager, Sunborn London
pointOne

No published case study for this goal yet.

Shiji Group vs pointOne: The Bottom Line

Shiji Group
Shiji Group
4.6/5 from 31 reviews

What hoteliers love

User-Friendliness 86% positive

Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.

Operational Efficiency 92% positive

Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.

Integration of Systems 64% positive

Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.

Where hoteliers push back

System Speed and Performance 67% negative

While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.

Comprehensive Reporting 50% negative

Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.

Unique capabilities

Cloud Based Sales Reporting Inventory Management Customer Management Employee Reporting and Management
4.7/5 ease of use 4.5/5 support 64 integrations
Visit Profile
pointOne
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Shiji Group 4.7 vs 0.0 (+4.7)
Customer Support Shiji Group 4.5 vs 0.0 (+4.5)
Value for Money Shiji Group 4.6 vs 0.0 (+4.6)
Onboarding Shiji Group 4.5 vs 0.0 (+4.5)

Frequently Asked Questions About Shiji Infrasys POS vs pointOne EPoS

Can Shiji Infrasys POS replace pointOne EPoS?

It depends on your requirements. Shiji Infrasys POS and pointOne EPoS share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 64 verified integration partners, while pointOne EPoS offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Shiji Infrasys POS or pointOne EPoS offer a free plan?

Shiji Infrasys POS: No. pointOne EPoS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Shiji Infrasys POS and pointOne EPoS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 79 and pointOne has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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