The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 23 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RateGain shines in ease of use and customer support , with exclusive features like Post-stay emails and Pre-stay emails.
RoomStay shines .
Side-by-side ratings based on 23 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 23 | 0 |
How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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|---|---|---|
| Small (10-24 rooms) | #32 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #18 17 reviews | — |
| Large (75-199 rooms) | #17 2 reviews | — |
| X-Large (200+ rooms) | #15 2 reviews | — |
By Property Type
| Segment |
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| Boutique ▾ | #23 9 reviews | — |
| Luxury ▾ | #22 8 reviews | — |
| Branded / Chain ▾ | #19 7 reviews | — |
| Extended Stay | #26 2 reviews | — |
By Region
| Segment |
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| North America | #38 1 reviews | — |
| Europe | #47 0 reviews | — |
| Asia Pacific ▾ | #9 15 reviews | — |
| Middle East ▾ | #5 6 reviews | — |
Choosing between RateGain Hotel Booking Engine and RoomStay hinges on your hotel’s specific needs, resources, and growth plans. RateGain, with its extensive features, multiple integrations, and strong regional presence, has proven to be a reliable solution for hotels seeking a comprehensive booking platform. RoomStay offers a fresh, easy-to-use alternative focused on boosting direct bookings through personalization and streamlined tech. But which is truly better for your hotel? Let’s explore each product’s strengths to help you decide.
RateGain and RoomStay both aim to increase your direct bookings and enhance guest experience, but they approach this goal differently. RateGain, founded in 2004, has a broad feature set, a large global partner network, and significant hotel segment coverage, making it ideal for properties needing a comprehensive, scalable solution. RoomStay, established in 2020 with a small team, emphasizes personalization and simplicity, targeting hotels eager to maximize conversion and revenue with a cutting-edge, user-friendly platform. Do you prioritize depth and proven scale, or innovation and ease of use?
RateGain’s review count (21 reviews) and recent ratings (no recent reviews, but high support and onboarding scores) suggest a more established, tested product. Conversely, RoomStay’s absence of recent reviews and zero review count imply a newer, less proven platform. Do you want a platform with proven reliability or one still gaining its footing?
If your hotel needs a feature-rich booking engine capable of handling multi-room bookings, A/B testing, multi-lingual support, and extensive integrations, RateGain is the clear choice. Its 26 unique features and 95 verified partners suggest a scalable, versatile platform suitable for mid-to-large hotels with complex needs.
On the other hand, if your hotel primarily seeks a straightforward, highly personalized booking experience that’s focused on increasing direct bookings and average order value, RoomStay’s streamlined approach might appeal. However, given its zero reviews and limited integrations, it’s better suited for small hotels testing new ideas or startups aiming for quick deployment.
In summary, choose RateGain for feature depth and global reach; opt for RoomStay if innovation and simplicity are your priorities.
RateGain scores a 4.71/5 for ease of use, supported by a 4.65/5 onboarding rating and positive reviews citing quick, friendly access and easy staff training. Its dashboard appears intuitive, and users appreciate the support system, which resolves issues promptly.
RoomStay, with a 0/5 rating, provides no recent user feedback on usability. The lack of reviews makes evaluating its user experience difficult, but the platform’s focus on personalization suggests a streamlined interface. Still, without current data, it’s uncertain if RoomStay’s simplicity matches RateGain’s proven usability.
Edge: RateGain.
RateGain offers 26 exclusive features, including multi-lingual support, Google Hotel Ads bookings, A/B testing, rate plan comparisons, gift vouchers, and GDPR compliance. These features enable more sophisticated marketing, pricing, and guest engagement strategies.
RoomStay provides only shared features, with no unique offerings listed. Its limited feature set indicates it may lack advanced marketing and analytics tools that RateGain provides. For properties wanting a versatile, feature-rich platform, RateGain is the obvious choice.
Edge: RateGain.
RateGain’s support ratings (4.76/5) and onboarding scores (4.65/5) reflect a well-established support infrastructure. Multiple reviews praise their timely problem solving and friendly assistance, which is critical when implementing complex booking systems.
RoomStay’s review absence leaves support quality unverified. With only 7 verified integrations and no recent reviews, it’s unclear if their customer service keeps pace with user needs. For reliable support, RateGain’s high ratings favor it.
Edge: RateGain.
RateGain boasts 95 verified partners, including major players like RMS, Oracle Hospitality, and Triptease, providing extensive connectivity options. This makes it easier to integrate with your existing hotel tech stack.
RoomStay has just 7 verified partners, including Triptease and Stripe, significantly limiting integration options. If your hotel relies on a broad ecosystem of systems, RateGain’s partner network is a clear advantage.
Edge: RateGain.
RateGain’s 21 reviews and 93% likelihood to recommend indicate a strong, positive hotel user base. Hotels across various segments—city center, branded, boutique—appreciate its ease of use, support, and feature set.
RoomStay has no recent reviews or ratings, making it impossible to gauge hotel satisfaction. Without verified user feedback, RateGain’s established reputation makes it the safer, more trusted choice.
Edge: RateGain.
RateGain’s pricing starts at $400/month, with no free trial or implementation fees. Its transparent pricing reflects its comprehensive feature set and support services.
RoomStay does not disclose pricing publicly, and no trial information is available. Its lack of transparency and limited exposure suggest it may target smaller hotels or startups with flexible budgets, but details are unclear.
Not ideal if your hotel is small, new, or prioritizes minimal tech investment without extensive customization options.
Not ideal if your hotel requires advanced marketing tools, extensive integrations, or proven scalability.
RateGain’s core strength lies in its extensive feature set, proven support, and global presence, making it suitable for mid-sized to large hotels seeking a comprehensive booking engine. Its 21 reviews and strong recent ratings confirm its reliability and positive hotel experiences.
RoomStay offers a modern, streamlined approach for hotels prioritizing direct booking growth through personalization and tech simplicity. However, its lack of recent reviews and limited integrations suggest it is best for small hotels or startups testing new markets.
If your hotel needs a proven, feature-rich platform with broad support, RateGain is the clear choice. For hotels eager to innovate with a leaner, straightforward solution, RoomStay could be worth exploring once it gains more user feedback. But in today’s landscape, the established product’s reliability makes it the safer, stronger pick.
According to HTR's product database, RateGain Hotel Booking Engine and Roomstay share 2 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| A/B testing & optimization | ||
| Conversion rate reports | ||
| Facebook conversion tracking | ||
| Multi-lingual | ||
| Multi-room bookings | ||
| Price comparison widget |
Showing top differences. 14 more features differ between these products.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RateGain Hotel Booking Engine and Roomstay share many core Booking Engine features, but each has unique capabilities. RateGain Hotel Booking Engine offers 95 verified integration partners, while Roomstay offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RateGain Hotel Booking Engine leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RateGain Hotel Booking Engine: No. Roomstay: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RateGain has an HT Score of 0 and RoomStay has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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