Exely Booking Engine vs. RateGain Hotel Booking Engine:
Which Is Right for You?

The Decision

Choosing the right booking engine can dramatically influence your hotel's revenue and guest experience. Both Exely Booking Engine and RateGain Hotel Booking Engine aim to elevate direct bookings, but they differ significantly in features, user feedback, and market presence. Your decision should hinge on which platform aligns best with your hotel's size, region, and specific operational needs.

Exely’s more recent and voluminous reviews give it a clear edge in trustworthiness. But which platform truly fits your hotel's profile and goals?

Is Exely or RateGain Better for Hotels?

Both products address the core challenge of converting website visitors into direct bookers while reducing dependence on OTAs. Exely’s platform is praised for its user-friendly interface and reliable synchronization, especially appreciated by small to mid-sized hotels seeking simplicity and quick deployment. RateGain, while less reviewed recently, offers a broader global reach with advanced features like real-time pricing and multi-language support.

The main divergence lies in their feature set and regional focus: Exely has a more extensive presence in North America, Europe, and Asia Pacific, while RateGain's strength is in Asia Pacific and the Middle East. If your hotel targets these regions, your choice may differ.

Does your hotel need a straightforward solution with strong local support, or are you seeking advanced features for a global audience? The answer guides which platform fits better.

Exely vs RateGain: Which Should Your Hotel Choose?

If your hotel needs a highly rated, easy-to-use booking engine with proven support and a focus on direct booking growth, go with Exely. Its 144 reviews, most from the last six months, highlight its reliability, quick onboarding, and high likelihood to recommend — 98%.

If your hotel requires a larger partner network, extensive integrations, or advanced features like A/B testing and Google Analytics, RateGain might be appealing. However, note its limited recent reviews and regional presence, which could impact support and customization.

For independent hotels and boutique properties prioritizing ease and support, Exely is the safer choice. Larger or more tech-forward hotels with a global footprint might consider RateGain, but with caution.

Is Exely or RateGain Easier to Use?

Exely’s platform scores a 4.91/5 for ease of use, driven by its intuitive dashboard and straightforward onboarding process, which many reviewers praise as “friendly” and “quick.” Customers frequently mention how easily staff adapt, with comments like “support system, timely problem solving, ease of use, and quick response” highlighting its focus on user experience.

RateGain’s interface is also rated highly at 4.71/5, appreciated for its simplicity and fast updates. Users describe it as “easy to access and very friendly,” but some note occasional glitches in automatic booking updates.

Edge: Exely.

Which Has Better Features: Exely or RateGain?

Exely boasts 21 shared features plus 8 exclusive ones, including room substitutions, booking abandonment recapture, and website integration, offering substantial customization options. RateGain shares many core features but adds 7 unique capabilities like A/B testing, price comparison widgets, and gift vouchers, emphasizing marketing and analytics.

While RateGain’s extra features cater to larger hotels seeking detailed optimization tools, Exely’s focus on automation and guest engagement makes it more suitable for independent properties.

Edge: Exely.

Which Has Better Customer Support: Exely or RateGain?

Exely’s reviews consistently laud its customer support, with a 4.96/5 rating and comments like “answers all questions promptly” and “friendly negotiations,” indicating a high level of responsiveness. Recent reviews emphasize the support team’s quick problem resolution and proactive communication as key strengths.

RateGain scores 4.76/5, also praised for support, but with fewer recent reviews to confirm consistency. Some users mention occasional delays or glitches but overall positive experiences.

Edge: Exely.

Which Has More Integrations: Exely or RateGain?

RateGain outperforms with 95 verified partners compared to Exely’s 8, including notable integrations like Oracle Hospitality, HotelRaccoon, and Profitroom. Shared partners such as Mews and Booking.com indicate common ground, but RateGain’s extensive partner network offers more flexibility for hotels with complex systems.

Exely’s limited integrations might restrict some operational workflows, but its core features are robust enough for many independent hotels. Larger hotel groups needing advanced third-party connections should lean toward RateGain.

Edge: RateGain.

Which Do Hoteliers Rate Higher: Exely or RateGain?

Exely has a significantly higher review count (144 vs. 21) and recent feedback, making its ratings more reliable. Hoteliers across boutique, city center, and resort segments rate Exely highly for ease of use, support, and value, with 98% likelihood to recommend.

RateGain’s reviews are sparse and less recent, mostly praising ease of use but lacking detailed feedback or high ratings. For hoteliers seeking proven satisfaction, Exely’s score is the stronger indicator.

Edge: Exely.

How Much Do Exely and RateGain Cost?

Exely’s pricing starts at $200 per month with no freemium or trial options, making it an affordable choice for smaller hotels. RateGain charges a $400 base price, also without trial or freemium plans, positioning itself as a more premium option.

Both require annual payments; your choice depends on your budget and how much value you assign to advanced features or broader integrations.

What Type of Hotel Should Use Exely?

• Hotels that prioritize ease of use and quick deployment, such as boutique hotels, city center properties, and resorts.
• Teams seeking proactive support and reliable channel management.
• Hotels focused on increasing direct bookings and reducing OTA dependence.
• Properties that value automation features like booking abandonment recapture.
• Hotels with limited IT support or smaller operational teams.

Not ideal if your hotel needs extensive customization, advanced analytics, or integrations with complex enterprise systems.

What Type of Hotel Should Use RateGain?

• Larger hotels and hotel chains that require extensive third-party integrations.
• Hotels targeting international markets, benefiting from multi-language and multi-currency support.
• Properties seeking advanced marketing tools like A/B testing and price comparison.
• Hotels that need comprehensive analytics and guest personalization features.
• Hotels in regions where RateGain has a stronger regional presence, such as Asia Pacific and the Middle East.

Not ideal if your hotel is small, boutique, or primarily focused on local markets without needing complex integrations.

Exely vs RateGain: The Bottom Line for Hotels

Exely excels as a straightforward, well-supported booking engine with recent, high-quality reviews. Its strengths in ease of use, customer support, and direct booking features make it ideal for independent hotels and smaller chains seeking quick results.

RateGain offers a broader set of integrations and advanced marketing features but lags in recent reviews and regional support. It’s better suited for large, multi-property brands or hotels with complex operational needs.

If your priority is a proven, user-friendly platform with strong support, go with Exely. If your hotel needs extensive integrations, detailed analytics, and a global reach, consider RateGain—but verify recent reviews and regional support first.