The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Shalom PMS shines .
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 43 | 0 |
After analyzing 43 verified reviews, Redforts users most value its ease of use and intuitive system, reservation management, customer service, while Shalom PMS users highlight . Click any theme to see what reviewers say.
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Shalom PMS |
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Shalom PMS |
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| Small (10-24 rooms) ▾ | #31 21 reviews | — |
| Mid-Size (25-74 rooms) | #49 3 reviews | — |
By Property Type
| Segment |
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Shalom PMS |
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| Boutique ▾ | #30 18 reviews | — |
| Luxury ▾ | #39 5 reviews | — |
| Branded / Chain | #49 2 reviews | — |
| Extended Stay | #37 2 reviews | — |
By Region
| Segment |
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Shalom PMS |
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| North America | #32 4 reviews | — |
| Europe ▾ | #14 39 reviews | — |
Choosing the right property management system (PMS) depends on your hotel's specific needs and operational priorities. Both Redforts by Redforts and Shalom PMS aim to streamline hotel operations, but they differ significantly in maturity, feature depth, and market presence. Redforts, with its established reputation, offers a robust, all-in-one solution, while Shalom PMS appears to be less proven, lacking recent reviews and user feedback. Your decision hinges on whether you prioritize proven reliability or seek broader future potential.
Redforts stands out with a comprehensive feature set, high user ratings, and active ongoing development, making it a trusted option. Shalom PMS's limited review data and absence of recent feedback make it a riskier choice, especially for hotels needing proven stability. Which product aligns better with your immediate operational needs and growth plans?
Redforts is designed as an all-in-one management platform that integrates booking, channel management, and revenue tools, aiming to reduce manual work and errors. Shalom PMS, on the other hand, markets itself as a central system for reservations, guest communications, and financial management, but offers no recent user reviews to confirm its operational effectiveness.
Redforts's 40 reviews in the last six months, with a 4.53/5 support rating and a 95% likelihood to recommend, demonstrate active user satisfaction. Shalom PMS, with zero reviews and no recent feedback, leaves hotel operators without current insight into its real-world performance. Do you want a proven, well-supported solution or an unverified platform?
If your hotel needs a mature, feature-rich system with proven support, go with Redforts. Its extensive modules—covering PMS, channel management, booking engine, revenue management, and customer communication—are backed by positive reviews and a solid user base across multiple regions.
If you are a smaller operation or a property that can tolerate less proven solutions, Shalom PMS might seem appealing due to its simplicity. However, the absence of recent reviews, support ratings, or verified integrations makes it a risky choice for hotels demanding reliability and ongoing development. For most hotels, Redforts provides a safer, more comprehensive fit.
Redforts scores 4.68/5 in ease of use, with users praising its intuitive interface, straightforward onboarding, and minimal training time. Its modular design allows staff to adopt only the features they need, which simplifies daily management tasks.
Shalom PMS offers no recent reviews or user ratings, making it impossible to assess its usability. Its lack of publicly available feedback suggests it may not have been tested by a broad user base or may lack mature onboarding resources.
Edge: Redforts.
Redforts boasts 46 unique features, including multi-currency support, guest CRM, digital registration, online check-in, integrated ID scanners, automated reminders, and a mobile app—many of which are absent in Shalom PMS.
Shalom PMS provides basic reservation and guest communication functionalities but lacks the extensive modules Redforts offers, such as revenue management, rate customization, or integrated POS systems. Its limited feature set and lack of verified third-party integrations make Redforts the superior choice for comprehensive hotel management.
Edge: Redforts.
Redforts enjoys a customer support rating of 4.53/5, with users describing the support team as friendly, quick to respond, and attentive. The company provides online support around the clock, contributing to smoother onboarding and issue resolution.
Shalom PMS offers no recent reviews or support ratings, leaving hotel teams unsure of its support quality. Without verified feedback, it's risky to assume reliable assistance, especially in critical operational moments.
Edge: Redforts.
Redforts has verified integrations with two partners: Mr Winston and WuBook, enabling connection to booking channels and other platforms. These integrations support a more connected management experience.
Shalom PMS reports no verified integrations, limiting its ability to connect with other critical hotel systems. For hotels seeking a flexible, connected platform, Redforts provides clearer options and proven compatibility.
Edge: Redforts.
Redforts’s recent reviews—totaling 40 in the last six months—highlight high satisfaction, with a 95% likelihood of recommendation and positive comments on ease of use, support, and functionality. Its review scores reflect a mature, well-supported product.
Shalom PMS has no recent reviews, making it impossible to gauge user satisfaction directly. Its lack of feedback indicates uncertainty about its performance and ongoing support.
Edge: Redforts.
Redforts is priced at a $500 monthly flat fee, with no free tier or trial available. The all-in-one nature suggests this fee covers most core functionalities, making it straightforward for budgeting.
Shalom PMS does not publicly disclose pricing details, which complicates direct comparison. Without transparent pricing, your team might face uncertainties about total cost and value.
Not ideal if your hotel is extremely small or only needs basic reservation handling without extensive integrations.
Not ideal if your hotel requires proven reliability, extensive customization, or integration support, considering the lack of recent reviews and verified features.
Redforts offers a mature, feature-rich platform supported by active users and recent reviews, making it a reliable choice for most hotels. Its strong support, extensive integrations, and proven performance make it suitable for properties seeking operational efficiency and growth.
Shalom PMS’s lack of recent feedback and limited features make it difficult to recommend as a primary management tool, especially for hotels prioritizing stability and support. Its minimal market presence suggests it’s still in early development stages or targeting niche users.
If your hotel values a trusted, well-supported platform with comprehensive tools, Redforts is the clear choice. For hotels comfortable with less proven solutions and minimal features, Shalom PMS might be worth exploring cautiously, but risks remain without verified recent data.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Shalom PMS | |
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| Starting Price | From $500/mo | — |
According to HTR's product database, Redforts and Shalom PMS share 0 features. Here are the key differences — features one has that the other lacks.
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Shalom PMS |
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| Centralized user & role management | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 34 more features differ between these products.
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Redforts and Shalom PMS share many core Property Management Systems features, but each has unique capabilities. Redforts offers 2 verified integration partners, while Shalom PMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Redforts: No. Shalom PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Redforts has an HT Score of 73 and Shalom PMS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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