Mews PMS vs. Redforts:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is critical for your hotel’s efficiency, guest satisfaction, and revenue growth. Both Mews and Redforts aim to streamline operations, but they do so with different scales of adoption, features, and market presence. Mews, with over 750 reviews and a 4.62-star rating, offers a more mature, highly-rated platform, while Redforts, with just 40 reviews and a 72.89 score, remains a smaller player with a narrower user base. Are you ready for a comprehensive comparison?

Is Mews or Redforts Better for Hotels?

Mews and Redforts both address core hospitality challenges—reservation management, guest communication, and operational automation—but they diverge in market maturity, feature depth, and integration ecosystems. Mews excels with extensive automation, a broad third-party marketplace, and a global footprint, making it ideal for multi-property and larger hotels. Conversely, Redforts offers a simplified, all-in-one solution at a lower price, suited for smaller properties or those seeking a straightforward platform. Which aligns better with your hotel’s operational complexity?

Mews vs Redforts: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich PMS with deep integrations, choose Mews. Its extensive ecosystem, over 336 verified partners, and advanced functionalities like automated night audits and multi-currency support make it a versatile solution for diverse hotel types. For hotels prioritizing cost-effectiveness, ease of use, and a unified platform with essential features, Redforts’ competitive pricing ($500 base) and integrated modules make it a compelling choice. Does your hotel require a robust, internationally scalable system or a lean, budget-conscientious solution?

Is Mews or Redforts Easier to Use?

Mews scores a 4.7 out of 5 for ease of use, supported by a well-designed, intuitive interface and a strong onboarding process. Reviewers frequently highlight its modern UI and simple navigation, which enable staff to adapt quickly, even across complex operations. Redforts also earns high marks (4.68/5), with many users praising its straightforward, familiar interface—especially suitable for small teams. However, Mews' larger user community and frequent updates suggest a more refined user experience. Edge: Mews.

Which Has Better Features: Mews or Redforts?

Mews offers 46 shared features plus 13 unique modules, including guest CRM, multi-lingual/multi-currency support, integrated CRS, automated night audit, and integrated payment terminals—features that Redforts lacks. Redforts provides core PMS, booking engine, channel management, revenue & yield management, and POS integration, but without the extensive automation or guest profiling capabilities of Mews. For hotels needing advanced revenue tools and guest-centric features, Mews is the clear leader. Edge: Mews.

Which Has Better Customer Support: Mews or Redforts?

Mews’s support scores a solid 4.27/5, with reviews citing swift, helpful responses, though some mention occasional bugs. Its large, global team and extensive onboarding programs help resolve issues efficiently. Redforts, with a slightly higher 4.53/5 score, receives praise for personal, attentive support—especially from its small Spain-based team. However, its limited reviewer count and regional presence suggest less extensive support infrastructure. Edge: Redforts.

Which Has More Integrations: Mews or Redforts?

Mews boasts 336 verified partners, including Criton, Right Revenue, and Orange Hotel Marketing, covering channel managers, revenue tools, and access control systems. Redforts offers only 2 verified integrations—primarily with POS systems—limiting its connectivity. Shared integration with Mr Winston indicates some overlap, but Mews’s expansive ecosystem supports a highly connected hotel tech stack. Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or Redforts?

Mews’s overall review rating of 4.62/5 and NPS of 9.12/10 reflect broad satisfaction across hotel segments, especially boutique and city-center hotels. Its recent reviews confirm a trend of continuous improvements. Redforts, despite high support ratings, has only 40 reviews—most from small hotels and hostels—making it harder to determine broader satisfaction. Given the recent review volume and ratings, Mews’s standing is stronger. Edge: Mews.

How Much Do Mews and Redforts Cost?

Mews charges a base price of $900, with no freemium or monthly per-room fees, reflecting its enterprise-level positioning. Redforts costs $500 upfront, with no ongoing fees, making it more affordable for small properties. Pricing transparency favors Redforts for budget-conscious hotels, but Mews’s higher cost aligns with its extensive feature set and global support. Are you seeking a premium platform or an economical solution?

What Type of Hotel Should Use Mews?

• Hotels that operate multiple properties, especially with complex management needs.
• Boutique, city-center, or branded hotels seeking automation and integrations.
• Hotels with a tech-forward mindset aiming for scalability.
• Teams prioritizing guest experience, digital check-ins, and revenue management.
• Not ideal if your property is very small, with minimal automation needs, or if budget is severely constrained.

What Type of Hotel Should Use Redforts?

• Small hotels, hostels, inns, or apartments seeking a single, integrated platform.
• Properties with limited IT support needing an easy-to-set-up system.
• Hotels prioritizing cost-effectiveness without extensive customization.
• Teams that want to automate reservations and payments quickly.
• Not ideal if your hotel requires advanced automation, extensive integrations, or multi-property management.

Mews vs Redforts: The Bottom Line for Hotels

Mews is a mature, feature-rich platform with a broad ecosystem, making it ideal for hotels seeking scalability, automation, and extensive integrations. Its high review count and recent positive feedback confirm its effectiveness for diverse property types, especially those with growth ambitions. Redforts offers a straightforward, budget-friendly solution suited to small properties that need core management tools without the complexity of a larger system.

If your hotel needs a flexible, globally supported PMS with advanced automation and integration capabilities, go with Mews. Its extensive features and proven user satisfaction make it the safer choice for medium and large properties or those planning to scale.

However, if you prioritize simplicity, cost savings, and a unified platform for a small property or hostel, Redforts provides an easy-to-use, reliable solution at a lower price point. Its support for essential operations makes it suitable for small teams aiming for operational efficiency without extensive customization.

In conclusion, for most hotels—especially those aiming for growth, automation, and a broad tech ecosystem—Mews’s higher ratings, larger review base, and feature depth make it the superior choice. Redforts may serve well in niche markets where simplicity and affordability are the main priorities.