Redforts vs. Thais-Soft: Which Is Right for You?

Updated May 15, 2026  ·  43 verified reviews analyzed

TLDR

We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).

Thais PMS shines , with exclusive features like Ancillary revenue tracking.

See the full breakdown below ↓

How Does Redforts Compare to Thais-Soft?

Side-by-side ratings based on 43 verified hotelier reviews on HTR.

HTScore
73
0
Likelihood to Recommend
95%
0%
Ease of Use
4.7/5
0.0/5
Customer Support
4.6/5
0.0/5
Value for Money
4.5/5
0.0/5
Starting Price From $500/mo Contact sales
Verified Reviews 43 0

What Are the Pros and Cons of Redforts vs Thais-Soft?

After analyzing 43 verified reviews, Redforts users most value its ease of use and intuitive system, reservation management, customer service, while Thais PMS users highlight . Click any theme to see what reviewers say.

Redforts Redforts Thais PMS Thais PMS
Pros
+ Ease of use and intuitive system
+ Reservation management
+ Customer service
+ Continuous improvement and innovation
Cons
Integration capabilities
Interface and design improvements

Redforts vs Thais PMS: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Redforts Redforts Thais PMS Thais PMS
Small (10-24 rooms) #31 21 reviews
Mid-Size (25-74 rooms) #49 3 reviews

By Property Type

Segment Redforts Redforts Thais PMS Thais PMS
Boutique #30 18 reviews
Luxury #39 5 reviews
Branded / Chain #49 2 reviews
Extended Stay #37 2 reviews

By Region

Segment Redforts Redforts Thais PMS Thais PMS
North America #32 4 reviews
Europe #14 39 reviews

The Decision

Choosing between Redforts by Redforts and Thais-Soft by Thais PMS hinges on your hotel’s specific needs. Redforts offers a comprehensive, integrated property management solution with a strong track record, while Thais-Soft presents a simpler, SaaS-based platform with more limited features and a narrower regional presence. Your decision should reflect your property size, operational complexity, and regional focus.

Redforts aims to streamline daily management through automation and integration, making it ideal for properties seeking all-in-one functionality. Thais-Soft emphasizes data security and accessibility, appealing to establishments prioritizing cloud-based solutions. But which aligns better with your hotel’s current priorities?

Is Redforts or Thais-Soft Better for Hotels?

Redforts stands out with a robust feature set and recent review activity, indicating ongoing support and development. It has a review count of 40 with recent feedback, making its user sentiment more current; review ratings also place it above Thais-Soft, which has zero reviews and no recent feedback.

Thais-Soft, lacking recent reviews and user feedback, provides limited insight into its current performance. Its absence from recent hotel user reviews suggests it may not be actively supported or suitable for hotels needing modern features or regional support.

Redforts solves the core issue of hotel operation complexity by combining PMS, channel management, booking engine, and revenue management in one platform. Thais-Soft offers a SaaS solution focused on basic management, with limited features and regional presence, mainly in Europe, which might restrict scalability. Are you looking for a proven, feature-rich platform, or a basic, cloud access system?

Redforts vs Thais-Soft: Which Should Your Hotel Choose?

If your hotel needs a flexible, full-featured system capable of managing reservations, channels, billing, and guest communications, go with Redforts. Its large review base and recent positive feedback indicate a reliable and well-supported choice, especially for hotels seeking automation and integration.

If your hotel is small, regionally based in Europe, or prefers a minimal management system without extensive automation, Thais-Soft might seem suitable. However, with no reviews or recent user feedback, its support and feature set remain unverified. For most hotels, Redforts's proven track record offers greater confidence.

Is Redforts or Thais-Soft Easier to Use?

Redforts scores a 4.68 out of 5 for ease of use, with many users citing its intuitive interface and straightforward operation, making onboarding and staff adoption smooth. Its recent reviews highlight quick learning curves, personal support, and efficient daily management.

Thais-Soft, with no available user ratings or recent reviews, leaves its usability unverified. The lack of feedback suggests it may not be actively adopted or modernized, raising questions about its user-friendliness.

Edge: Redforts.

Which Has Better Features: Redforts or Thais-Soft?

Redforts offers 33 features exclusive to its platform, including multi-currency support, guest communication via SMS, native email marketing, guest CRM, gift vouchers, integrated channel management, mobile app, online check-in, digital registration, and revenue management. These features address most hotel operational needs today.

Thais-Soft provides only 2 features unique to its platform: a spa & wellness module and ancillary revenue tracking. It shares 13 features with Redforts but lacks the extensive automation, communication, or revenue tools that hotels increasingly rely on.

Edge: Redforts.

Which Has Better Customer Support: Redforts or Thais-Soft?

Redforts earns a 4.53 out of 5 in customer support ratings, with recent reviews praising its responsiveness, friendly staff, and proactive service. Many users mention quick and personal responses, making onboarding and troubleshooting easier.

Thais-Soft offers no recent reviews or ratings, leaving its support quality unverified. The absence of user feedback suggests it may lack active support or sufficient resources for hotel clients.

Edge: Redforts.

Which Has More Integrations: Redforts or Thais-Soft?

Redforts integrates with 2 verified partners, including WuBook and Mr Winston, focusing on core functionalities like channel management and point-of-sale integration. Its limited but targeted integrations support smooth operation without overwhelming complexity.

Thais-Soft supports 17 verified partners, including major players like SiteMinder, Oaky, Cendyn, and RoomCloud, mainly in the European region. Its broader integration network is advantageous for hotels heavily reliant on third-party systems.

Edge: Thais-Soft.

Which Do Hoteliers Rate Higher: Redforts or Thais-Soft?

Redforts has a strong review presence with 40 reviews, a recent review count, and a rating of 72.8 on the HTTR score. Hotels across various segments, especially boutique and hostel categories, rate it highly for usability and support.

Thais-Soft has no reviews or ratings available, making it impossible to gauge hotel satisfaction. Given the lack of recent feedback, Redforts is the clearly more trusted and validated option.

Edge: Redforts.

How Much Do Redforts and Thais-Soft Cost?

Redforts's pricing starts at $500 monthly, with no free trial or implementation fees. Its transparent flat-rate model simplifies budgeting for hotels of various sizes.

Thais-Soft's pricing is not publicly available, which complicates direct comparison. Its lack of clear pricing may reflect a bespoke or regionally limited offering, making Redforts the more straightforward choice financially for most hotels.

What Type of Hotel Should Use Redforts?

  • Hotels seeking an all-in-one management platform with automation features.
  • Properties needing integrated booking, channel management, and revenue tools.
  • Hotels with medium to large operations or complex management needs.
  • Hotels that value strong customer support and recent user feedback.
  • Hotels aiming to scale or modernize their operations.

Not ideal if...

  • You run a very small property with minimal tech needs.
  • Your hotel is in a region where Redforts has limited presence.
  • You prefer a lightweight or very basic management solution.

What Type of Hotel Should Use Thais-Soft?

  • Hotels or restaurants prioritizing SaaS solutions with simple management.
  • Establishments that mainly operate within Europe and seek broad third-party integrations.
  • Hotels with minimal operational complexity and no need for advanced automation.
  • Hotels that value cloud accessibility and data security.

Not ideal if...

  • You need a feature-rich, automated PMS.
  • Your hotel is outside Thais-Soft’s regional focus.
  • You require recent reviews, support, or proven performance data.

Redforts vs Thais-Soft: The Bottom Line for Hotels

Redforts offers a complete, well-supported solution with extensive features, recent reviews, and a proven track record. Its focus on automation, integration, and customer support makes it suitable for hotels of various sizes seeking efficiency.

Thais-Soft provides a basic cloud management platform with some extra features like spa modules and broad third-party integrations but lacks recent user validation. Its regional focus and limited feature set make it less appealing for hotels needing modern, scalable solutions.

For most hoteliers, especially those seeking a trusted, reviewed platform, Redforts stands out as the stronger choice. If your hotel operates mainly in Europe and you need broad integrations with minimal automation, Thais-Soft might be worth exploring, but with caution due to the lack of recent feedback.

How Much Do Redforts and Thais-Soft Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Redforts Redforts Thais PMS Thais PMS
Starting Price From $500/mo

Which Features Does Redforts Have That Thais-Soft Doesn't (and Vice Versa)?

According to HTR's product database, Redforts and Thais-Soft share 13 features. Here are the key differences — features one has that the other lacks.

Feature Redforts Redforts Thais PMS Thais PMS
Ancillary revenue tracking
Gift Vouchers
Guest CRM
Guest Communication (SMS Messaging)
Multi-currency
Native Email Marketing
Spa & Wellness Module
Transactional Emails (booking, folios, etc)

Showing top differences. 23 more features differ between these products.

Redforts vs Thais PMS: The Bottom Line

Redforts
Redforts
4.8/5 from 43 reviews

What hoteliers love

Ease of use and intuitive system 93% positive

Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.

Reservation management 61% positive

The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.

Customer service 100% positive

The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.

Where hoteliers push back

Integration capabilities 50% negative

Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.

Interface and design improvements 75% negative

While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.

Unique capabilities

Multi-currency Transactional Emails (booking, folios, etc) Guest Communication (SMS Messaging) Native Email Marketing Guest CRM
4.7/5 ease of use 4.5/5 support 2 integrations
Visit Profile
Thais PMS
Thais PMS
0.0/5 from 0 reviews

Unique capabilities

Spa & Wellness Module Ancillary revenue tracking
0.0/5 ease of use 0.0/5 support 17 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Redforts 4.7 vs 0.0 (+4.7)
Customer Support Redforts 4.5 vs 0.0 (+4.5)
Value for Money Redforts 4.4 vs 0.0 (+4.4)
Onboarding Redforts 4.3 vs 0.0 (+4.3)

Frequently Asked Questions About Redforts vs Thais-Soft

Can Redforts replace Thais-Soft?

It depends on your requirements. Redforts and Thais-Soft share many core Property Management Systems features, but each has unique capabilities. Redforts offers 2 verified integration partners, while Thais-Soft offers 17. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Redforts or Thais-Soft offer a free plan?

Redforts: No. Thais-Soft: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Redforts and Thais-Soft?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Redforts has an HT Score of 73 and Thais PMS has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information