The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Thais PMS shines , with exclusive features like Ancillary revenue tracking.
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 43 | 0 |
After analyzing 43 verified reviews, Redforts users most value its ease of use and intuitive system, reservation management, customer service, while Thais PMS users highlight . Click any theme to see what reviewers say.
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #31 21 reviews | — |
| Mid-Size (25-74 rooms) | #49 3 reviews | — |
By Property Type
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| Boutique ▾ | #30 18 reviews | — |
| Luxury ▾ | #39 5 reviews | — |
| Branded / Chain | #49 2 reviews | — |
| Extended Stay | #37 2 reviews | — |
By Region
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| North America | #32 4 reviews | — |
| Europe ▾ | #14 39 reviews | — |
Choosing between Redforts by Redforts and Thais-Soft by Thais PMS hinges on your hotel’s specific needs. Redforts offers a comprehensive, integrated property management solution with a strong track record, while Thais-Soft presents a simpler, SaaS-based platform with more limited features and a narrower regional presence. Your decision should reflect your property size, operational complexity, and regional focus.
Redforts aims to streamline daily management through automation and integration, making it ideal for properties seeking all-in-one functionality. Thais-Soft emphasizes data security and accessibility, appealing to establishments prioritizing cloud-based solutions. But which aligns better with your hotel’s current priorities?
Redforts stands out with a robust feature set and recent review activity, indicating ongoing support and development. It has a review count of 40 with recent feedback, making its user sentiment more current; review ratings also place it above Thais-Soft, which has zero reviews and no recent feedback.
Thais-Soft, lacking recent reviews and user feedback, provides limited insight into its current performance. Its absence from recent hotel user reviews suggests it may not be actively supported or suitable for hotels needing modern features or regional support.
Redforts solves the core issue of hotel operation complexity by combining PMS, channel management, booking engine, and revenue management in one platform. Thais-Soft offers a SaaS solution focused on basic management, with limited features and regional presence, mainly in Europe, which might restrict scalability. Are you looking for a proven, feature-rich platform, or a basic, cloud access system?
If your hotel needs a flexible, full-featured system capable of managing reservations, channels, billing, and guest communications, go with Redforts. Its large review base and recent positive feedback indicate a reliable and well-supported choice, especially for hotels seeking automation and integration.
If your hotel is small, regionally based in Europe, or prefers a minimal management system without extensive automation, Thais-Soft might seem suitable. However, with no reviews or recent user feedback, its support and feature set remain unverified. For most hotels, Redforts's proven track record offers greater confidence.
Redforts scores a 4.68 out of 5 for ease of use, with many users citing its intuitive interface and straightforward operation, making onboarding and staff adoption smooth. Its recent reviews highlight quick learning curves, personal support, and efficient daily management.
Thais-Soft, with no available user ratings or recent reviews, leaves its usability unverified. The lack of feedback suggests it may not be actively adopted or modernized, raising questions about its user-friendliness.
Edge: Redforts.
Redforts offers 33 features exclusive to its platform, including multi-currency support, guest communication via SMS, native email marketing, guest CRM, gift vouchers, integrated channel management, mobile app, online check-in, digital registration, and revenue management. These features address most hotel operational needs today.
Thais-Soft provides only 2 features unique to its platform: a spa & wellness module and ancillary revenue tracking. It shares 13 features with Redforts but lacks the extensive automation, communication, or revenue tools that hotels increasingly rely on.
Edge: Redforts.
Redforts earns a 4.53 out of 5 in customer support ratings, with recent reviews praising its responsiveness, friendly staff, and proactive service. Many users mention quick and personal responses, making onboarding and troubleshooting easier.
Thais-Soft offers no recent reviews or ratings, leaving its support quality unverified. The absence of user feedback suggests it may lack active support or sufficient resources for hotel clients.
Edge: Redforts.
Redforts integrates with 2 verified partners, including WuBook and Mr Winston, focusing on core functionalities like channel management and point-of-sale integration. Its limited but targeted integrations support smooth operation without overwhelming complexity.
Thais-Soft supports 17 verified partners, including major players like SiteMinder, Oaky, Cendyn, and RoomCloud, mainly in the European region. Its broader integration network is advantageous for hotels heavily reliant on third-party systems.
Edge: Thais-Soft.
Redforts has a strong review presence with 40 reviews, a recent review count, and a rating of 72.8 on the HTTR score. Hotels across various segments, especially boutique and hostel categories, rate it highly for usability and support.
Thais-Soft has no reviews or ratings available, making it impossible to gauge hotel satisfaction. Given the lack of recent feedback, Redforts is the clearly more trusted and validated option.
Edge: Redforts.
Redforts's pricing starts at $500 monthly, with no free trial or implementation fees. Its transparent flat-rate model simplifies budgeting for hotels of various sizes.
Thais-Soft's pricing is not publicly available, which complicates direct comparison. Its lack of clear pricing may reflect a bespoke or regionally limited offering, making Redforts the more straightforward choice financially for most hotels.
Not ideal if...
Not ideal if...
Redforts offers a complete, well-supported solution with extensive features, recent reviews, and a proven track record. Its focus on automation, integration, and customer support makes it suitable for hotels of various sizes seeking efficiency.
Thais-Soft provides a basic cloud management platform with some extra features like spa modules and broad third-party integrations but lacks recent user validation. Its regional focus and limited feature set make it less appealing for hotels needing modern, scalable solutions.
For most hoteliers, especially those seeking a trusted, reviewed platform, Redforts stands out as the stronger choice. If your hotel operates mainly in Europe and you need broad integrations with minimal automation, Thais-Soft might be worth exploring, but with caution due to the lack of recent feedback.
According to HTR's product database, Redforts and Thais-Soft share 13 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Native Email Marketing | ||
| Spa & Wellness Module | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 23 more features differ between these products.
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Redforts and Thais-Soft share many core Property Management Systems features, but each has unique capabilities. Redforts offers 2 verified integration partners, while Thais-Soft offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Redforts: No. Thais-Soft: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Redforts has an HT Score of 73 and Thais PMS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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