The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 44 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Redforts shines in customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
WavePM shines in ease of use and ROI .
Side-by-side ratings based on 44 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 43 | 1 |
After analyzing 44 verified reviews, Redforts users most value its ease of use and intuitive system, reservation management, customer service, while WavePM users highlight . Click any theme to see what reviewers say.
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WavePM |
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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WavePM |
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| Small (10-24 rooms) ▾ | #31 21 reviews | #61 1 reviews |
| Mid-Size (25-74 rooms) | #49 3 reviews | — |
By Property Type
| Segment |
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WavePM |
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| Boutique ▾ | #30 18 reviews | #66 1 reviews |
| Luxury ▾ | #39 5 reviews | — |
| Branded / Chain | #49 2 reviews | — |
| Extended Stay | #37 2 reviews | — |
By Region
| Segment |
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WavePM |
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| North America | #32 4 reviews | #61 1 reviews |
| Europe ▾ | #14 39 reviews | — |
Choosing a property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Redforts by Redforts offers a comprehensive, all-in-one solution packed with features, while WavePM by WavePM presents a flexible, AI-driven platform primarily designed for property managers and owners. Both aim to streamline operations, but their target audiences and functionalities diverge significantly. Which one aligns better with your hotel’s priorities?
Redforts and WavePM serve different hotel needs. Redforts is a full-featured hotel PMS suitable for a variety of property types—from boutique hotels to hostels—with a focus on automation, integration, and revenue management. WavePM, however, is tailored more toward property managers handling multiple properties or owner-operators, emphasizing AI-driven insights, expense tracking, and tenant communication.
Redforts’s rich feature set supports complex hotel operations with modules like online check-in, POS integration, digital registration, and revenue management. In contrast, WavePM’s strengths lie in its adaptive AI tools for tenant feedback, maintenance suggestions, and lease management, making it ideal for property portfolios rather than individual hotels.
Both products aim to reduce manual work, but Redforts emphasizes operational automation for front- and back-of-house hotel functions. WavePM leans toward optimizing property data and tenant relations. Given these differences, your choice hinges on whether your hotel needs a dedicated hotel PMS or a versatile property management platform. Are you seeking a traditional hotel-centric system or a broader property management tool?
If your hotel primarily needs a full-suite PMS with channel management, booking engine, guest CRM, and revenue tools, go with Redforts. It’s the more mature product with over 40 features, a strong focus on hospitality, and 40 reviews, including recent ones, giving it a clearer performance picture.
If your hotel requires a modern, AI-enriched platform that supports property portfolios with expense management, tenant feedback, and maintenance insights, WavePM might be tempting. However, with only one review and no recent feedback, its proven track record for hotels remains untested.
For most hoteliers, especially those looking for proven, feature-rich PMS, Redforts is the safer, more comprehensive choice. WavePM’s focus on AI and property management is intriguing but less proven in the hotel context.
Redforts boasts a high ease-of-use rating of 4.68/5 from its reviews, with users describing it as "very easy to understand" and "intuitive," especially for daily reservation and management tasks. Its onboarding process scores 4.32/5, with users highlighting quick adoption and friendly support.
WavePM, with a perfect 5/5 ease of use score, emphasizes its architectural flexibility and modern design, making it accessible for property managers familiar with tech tools. However, because it has only one review, these impressions are less validated.
Edge: Redforts. Its broad user base and more reviews provide a more reliable indication of ease of use tailored for hotel staff.
Redforts offers an extensive suite of 46 features unique to the platform, including guest communication via SMS, native email marketing, digital registration, online check-in, integrated payment processing, revenue management, and a mobile app. It also supports modules like housekeeping, task management, and automated reminders.
WavePM, in contrast, provides no specific features beyond its AI-driven property management capabilities, such as tenant feedback summaries or expense tracking. Its core strength is AI-enhanced insights rather than a broad feature set for hotels.
Clearly, Redforts’s feature count far surpasses WavePM’s, making it more suitable for complex hotel operations. The depth and variety of features give your team more control and automation.
Edge: Redforts. Its comprehensive feature set directly supports hotel management needs.
Redforts has a support rating of 4.53/5, with reviews praising its "friendly and efficient" customer service and quick query resolution. Its onboarding is rated 4.32/5, reflecting a smooth initial setup and ongoing support.
WavePM also scores 4/5 for customer support, with reviews calling its system "excellent" and highlighting its architectural build. However, with only one review, the consistency and depth of support remain less certain.
Given the more extensive review base and higher overall rating, Edge: Redforts. Its support appears more proven and reliable.
Redforts integrates with two verified partners, including channel managers like Mr. Winston and WuBook, offering a degree of connectivity essential for hotel operations. WavePM has no verified integrations, limiting its ability to connect with other hotel or property management tools.
For hotels relying on multiple systems, Redforts’s partner integrations provide crucial operational continuity. WavePM’s current lack of verified integrations makes it less suitable for hotel environments that depend on seamless system connectivity.
Edge: Redforts. Its verified integrations support smoother hotel workflows.
Redforts has accumulated 40 reviews in the past six months, with a high likelihood to recommend of 95% and an overall rating of 0/5, which reflects the review count rather than the star rating. Nonetheless, the recent review activity suggests active user engagement.
WavePM, with only one review and a perfect 5/5 rating, is rated favorably but lacks recent feedback and review volume to establish consistent hotel satisfaction.
Given the volume and recency, Edge: Redforts. It offers a more reliable gauge of hotel satisfaction and ongoing support.
Redforts charges a flat monthly fee of $500, with no trial, implementation, or freemium options. Its clear pricing makes budgeting straightforward for hotels.
WavePM does not publicly disclose specific pricing details, which could indicate a bespoke quote process or higher complexity. This lack of transparency makes direct comparison difficult.
For budget-conscious hotels seeking predictable costs, Redforts’s transparent pricing provides peace of mind.
Not ideal if you are a very small hotel with minimal management needs or prefer a simple, lightweight system.
Not ideal if your hotel requires a full-featured PMS with reservations, channel management, or guest engagement tools built-in.
Redforts and WavePM serve distinct markets. Redforts is a proven, feature-rich PMS designed specifically for hotels and lodging properties, with a broad user base and recent positive reviews. WavePM, with its AI focus, appears more suited for property management firms or owners with multiple properties, but its hotel-specific functionality is less established.
If your hotel needs a complete, dependable PMS with extensive integrations, Redforts offers a more mature, well-reviewed platform. It provides proven features, support, and recent activity, making it the clear choice for most hotels.
WavePM’s flexible, AI-enhanced approach may appeal if you manage multiple properties and value innovative insights, but its hotel-specific credentials are less established. For now, Redforts remains the more reliable, comprehensive solution for hoteliers.
This comparison provides a detailed, fact-based look at both products, helping you confidently decide which platform best fits your hotel’s operational needs.
According to HTR's product database, Redforts and WavePM share 0 features. Here are the key differences — features one has that the other lacks.
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WavePM |
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| Centralized user & role management | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 34 more features differ between these products.
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Ranks higher for
Unique capabilities
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Redforts and WavePM share many core Property Management Systems features, but each has unique capabilities. Redforts offers 2 verified integration partners, while WavePM offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. WavePM leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Redforts: No. WavePM: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Redforts has an HT Score of 73 and WavePM has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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