The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
REPAY shines , with exclusive features like Payment Tokenization.
Zil Money shines in ease of use and customer support , with exclusive features like Payment Splitting.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, REPAY users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Experience Enhancements
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Payment Processing Speed
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Customer Support
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Integration Capabilities
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Third-Party Integrations
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
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| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
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| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
You’re evaluating two payment processing platforms: REPAY by REPAY and Zil Money. Both aim to simplify hotel payments, but they differ significantly in features, support, and user feedback. REPAY specializes in digital accounts payable and receivable automation, while Zil Money offers a broader suite of financial management tools including invoicing, expense tracking, and multi-channel payments. Your choice hinges on your hotel’s specific needs—do you need streamlined payment automation or comprehensive financial management?
Given the review data, Zil Money has more recent, detailed reviews and a higher overall score, making it the more reliable option. Are you ready to see which platform suits your hotel best?
REPAY and Zil Money both address hotel payment challenges but focus on different aspects. REPAY aims to replace manual, paper-based payments with digital solutions like virtual cards and ACH, reducing processing time and costs. Zil Money, on the other hand, provides a wider range of features including invoicing, expense management, and multiple payment options, making it a more holistic financial platform.
While REPAY’s core value is payment security and automation, Zil Money offers a more comprehensive set of financial tools, supporting a broader scope of online transactions. Both solutions claim to improve cash flow, but Zil Money’s extensive features and recent positive reviews position it as the more versatile choice. What specific payment or financial management pain points does your hotel prioritize?
If your hotel needs a full financial management platform with invoicing, expense tracking, multi-currency payments, and flexible integrations, Zil Money is the better fit. Its 54 recent reviews and 62.92 score reflect solid user satisfaction, especially among hotels seeking multi-channel payments and robust security.
Conversely, if your team requires a straightforward, digital accounts payable/receivable solution focused on automating secure payments and virtual cards, REPAY might seem appealing. However, with no recent reviews or high ratings, it’s difficult to confidently recommend REPAY over Zil Money. For most hoteliers, Zil Money offers a more proven, feature-rich experience.
User-friendly design is a key factor. REPAY’s interface scores 0/5 with no recent reviews, indicating very limited or no current user feedback on usability. Zil Money, however, scores 4.5/5 based on 54 recent reviews, with users citing its intuitive interface, quick onboarding, and straightforward payment processing.
Many reviewers highlight Zil Money’s ease of setup and operation, reducing the learning curve for staff. REPAY’s lack of recent reviews and usability data makes it hard to assess, but current evidence clearly favors Zil Money’s user experience. Edge: Zil Money.
Zil Money boasts 9 unique features, including multi-currency settlements, authorization adjustments, gratuity functions, and support for Apple Pay, Google Pay, Paypal, and Visa—features absent in REPAY. REPAY offers only 4 features exclusive to it: Refund Management, Mastercard acceptance, Payment Tokenization, and PCI Compliance, which may be insufficient for complex hotel operations.
Both platforms share 6 features, like basic payment acceptance, but Zil Money’s broader feature set provides greater operational flexibility. If advanced financial tools matter to you, Zil Money clearly leads. Edge: Zil Money.
Support quality is crucial. REPAY currently has no recent reviews, making it impossible to gauge support responsiveness or quality. Zil Money, however, scores 4.5/5 across 54 reviews, with users praising its helpful support team and clear onboarding instructions.
Some reviewers mention the need for faster response times, but overall, Zil Money’s recent feedback indicates a well-supported platform. As REPAY’s support reputation is unknown, Zil Money’s strong recent ratings give it the edge here. Edge: Zil Money.
Integration capabilities can streamline hotel operations. REPAY has two verified partners: Inn-Flow and Hotel Investor Apps, but lacks broader integration options. Zil Money, on the other hand, offers no verified integrations currently, which limits flexibility.
While REPAY’s integrations are limited, Zil Money’s open API and extensive feature set suggest potential for future integrations. However, in current state, REPAY’s existing integrations are more concrete. Edge: REPAY.
Recent reviews clearly favor Zil Money, with a 62.92 overall score and 87% likelihood to recommend, based on 54 reviews. Hotel segments like branded hotels (12%) and hotels in diverse regions (North America, South America, Europe, Asia Pacific) rate Zil Money highly for ease of use and comprehensive features.
REPAY has no recent reviews, making it impossible to assess user sentiment. Zil Money’s consistent positive feedback across different hotel types confirms its superior reputation. Edge: Zil Money.
REPAY does not publicly disclose its pricing structure, and no free trial info is available. Conversely, Zil Money charges a $400.00 base price, with no free trial or tiered pricing detailed publicly.
Given the lack of transparency on REPAY’s pricing, Zil Money’s straightforward fee model offers clarity for hotels considering investment. The value proposition of Zil Money’s features further supports its cost.
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
The core difference is that Zil Money offers a broad financial management platform with features suited for diverse hotel needs, while REPAY provides a narrower, payment-focused solution. Zil Money’s extensive feature set, recent positive reviews, and high user recommendation rate make it the stronger choice for most hoteliers. REPAY might appeal to those needing only basic digital payment processing, but its lack of recent reviews and limited features weaken its position.
Choose Zil Money if your hotel needs a comprehensive financial solution with multi-currency support, invoicing, and a well-rated user experience. If your priority is straightforward, secure digital payments or virtual cards, and you value specific features like PCI compliance, REPAY could suffice—but proceed cautiously given its limited recent feedback. For most hotels, Zil Money’s proven track record and feature breadth make it the more reliable investment.
According to HTR's product database, REPAY and Zil Money share 6 features. Here are the key differences — features one has that the other lacks.
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| Accepts Apple Pay | ||
| Accepts Google Pay | ||
| Accepts Mastercard | ||
| Accepts Paypal | ||
| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| PCI Compliance | ||
| Payment Tokenization | ||
| Refund Management |
Showing top differences. 1 more features differ between these products.
Unique capabilities
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. REPAY and Zil Money share many core Payments Processing Software features, but each has unique capabilities. REPAY offers 2 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
REPAY: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. REPAY has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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