ReservIT vs. SynXis Central Reservation System:
Which Is Right for You?

The Decision

Choosing between ReservIT by ReservIT and SynXis Central Reservation System by Aven Hospitality hinges on your hotel’s specific needs and priorities. Both cater to reservations management, but they take fundamentally different approaches.

ReservIT is a straightforward, no-frills booking system aimed at small to mid-sized venues seeking basic reservation management. In contrast, Aven Hospitality’s SynXis offers a broader set of capabilities, including extensive integrations and advanced distribution features.

Are you looking for a simple solution or a comprehensive platform? This decision depends on the scale and complexity of your operations.

Is ReservIT or Aven Hospitality Better for Hotels?

ReservIT presents itself as a basic booking solution, with no available reviews or ratings. Its lack of recent feedback makes it difficult to gauge current performance, stability, or support quality.

Aven Hospitality, on the other hand, boasts over 50 recent reviews with a high overall rating of 4.2/5 and an HT Score of 80.5. Many hoteliers praise its user-friendly interface, connectivity to numerous OTAs, and robust feature set. However, some mention system outages and delays in system updates.

ReservIT may be suitable if you need a simple, low-cost reservation tool without complex integrations. Yet, for hotels seeking reliable, feature-rich distribution and management, SynXis’s recent and abundant reviews make it the more trustworthy option.

ReservIT vs Aven Hospitality: Which Should Your Hotel Choose?

If your hotel needs a basic reservation engine with minimal setup, ReservIT could be appealing—though its lack of recent reviews suggests limited current support or development. If you want a system with extensive features and proven stability, Aven Hospitality’s SynXis is clearly the better choice, especially given its recent 50 reviews and high user ratings.

For small properties or those new to online reservations, ReservIT might suffice. But larger hotels, chains, or those managing multiple channels should lean toward SynXis for its advanced capabilities and stronger market presence.

Is ReservIT or Aven Hospitality Easier to Use?

ReservIT's usability cannot be reliably assessed due to its absence of recent reviews and ratings. Its interface and onboarding process are unknown, making it difficult to recommend confidently.

Aven Hospitality scores a 4.38/5 for ease of use, with reviews highlighting its intuitive navigation, straightforward setup, and minimal training requirements. Users consistently say it simplifies complex reservation tasks across multiple properties.

Edge: Aven Hospitality.

Which Has Better Features: ReservIT or Aven Hospitality?

ReservIT offers zero unique features—it appears to be a straightforward booking engine without additional functionalities.

Aven Hospitality provides 16 features, including RMS and PMS connectivity, call center tools, geotargeted pricing, dynamic pricing, content management, and extensive reporting dashboards. These features cater to larger operations seeking comprehensive control and automation.

Edge: Aven Hospitality.

Which Has Better Customer Support: ReservIT or Aven Hospitality?

There are no recent reviews for ReservIT, making it impossible to assess support quality. Its support experience remains unknown.

Aven Hospitality scores a 4.07/5 for customer support, with reviews praising its responsiveness and proactive account management. Some users, however, report delays and issues with support responsiveness, indicating room for improvement.

Edge: Aven Hospitality.

Which Has More Integrations: ReservIT or Aven Hospitality?

ReservIT has no verified partners or integrations listed, limiting its connectivity options.

Aven Hospitality boasts 80 verified integrations, including popular PMS, RMS, and OTA platforms like Visual Matrix PMS, Profitroom, and WebRezPro. This extensive network allows for seamless data flow and greater operational flexibility.

Edge: Aven Hospitality.

Which Do Hoteliers Rate Higher: ReservIT or Aven Hospitality?

ReservIT lacks recent reviews, so its rating and user sentiment are indeterminate.

Aven Hospitality’s recent reviews reflect an average rating of 4.2/5, with many hotel types—including independent, branded, and resort properties—rating it highly at 4.5/5. Larger, multi-property hotels tend to appreciate its stability and extensive features.

Edge: Aven Hospitality.

How Much Do ReservIT and Aven Hospitality Cost?

ReservIT does not publicly list pricing or offer trial options, making cost comparison impossible.

Aven Hospitality charges a flat monthly fee of $400, with no mention of additional implementation or setup fees. This transparent pricing reflects a mid-range investment for a system with extensive features.

What Type of Hotel Should Use ReservIT?

• Hotels that need a simple, low-cost reservation system with minimal setup.
• Small properties or independent venues seeking basic online booking.
• Businesses prioritizing a straightforward interface without complex integrations.
• Hotels with limited technical resources or staff training capacity.

Not ideal if you require multi-property management, advanced reporting, or extensive integrations.

What Type of Hotel Should Use Aven Hospitality?

• Hotels managing multiple properties or a large portfolio.
• Properties seeking advanced distribution, dynamic pricing, and content management.
• Hotels that want robust connectivity to OTAs and channel managers.
• Teams focused on automating rate adjustments and inventory control.
• Hotels prioritizing stability, advanced features, and high connectivity.

Not ideal if your hotel is small, on a tight budget, or prefers a minimal setup with limited customization.

Aven Hospitality vs ReservIT: The Bottom Line for Hotels

ReservIT is a basic reservation tool designed for small hotels needing straightforward booking capabilities. Its lack of recent reviews and features suggests limited ongoing development or support, making it risky for busy or expanding properties.

Aven Hospitality’s SynXis stands out with a proven track record, extensive integrations, and a feature set tailored for larger operations. Its recent reviews and high satisfaction scores confirm it’s a reliable choice for hotels seeking a comprehensive reservation management system.

If your hotel values reliability, connectivity, and advanced features, SynXis by Aven Hospitality is the clear choice. For minimal needs or budget constraints, ReservIT might serve temporarily but is not recommended for long-term growth.

Summary: For hoteliers prioritizing proven stability, extensive features, and high user satisfaction, SynXis by Aven Hospitality is the superior option. ReservIT’s lack of recent data and features makes it unsuitable for hotels aiming to grow or optimize their reservations infrastructure.