Revinate (Upsell) vs. UPSELLING/HOTEL: Which Is Right for You?

Updated May 16, 2026  ·  47 verified reviews analyzed

TLDR

We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Revinate shines in ease of use and customer support , with exclusive features like Mobile Access and Flexible role based reporting.

Destsetters shines .

See the full breakdown below ↓

How Does Revinate (Upsell) Compare to UPSELLING/HOTEL?

Side-by-side ratings based on 47 verified hotelier reviews on HTR.

HTScore
49
0
Likelihood to Recommend
92%
0%
Ease of Use
4.6/5
0.0/5
Customer Support
4.5/5
0.0/5
Value for Money
4.3/5
0.0/5
Starting Price Contact sales Contact sales
Verified Reviews 47 0

What Are the Pros and Cons of Revinate (Upsell) vs UPSELLING/HOTEL?

After analyzing 47 verified reviews, Revinate users most value its email marketing and segmentation, guest feedback and sentiment analysis, user interface and usability, while Destsetters users highlight . Click any theme to see what reviewers say.

Revinate Revinate Destsetters Destsetters
Pros
+ Email Marketing and Segmentation
+ Guest Feedback and Sentiment Analysis
+ User Interface and Usability
+ Analytics and Reporting
Cons
Customization Needs
Cost Concerns
Profile Synthesis

Revinate vs Destsetters: Rankings by Hotel Segment

How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Revinate Revinate Destsetters Destsetters
Small (10-24 rooms) #12 6 reviews
Mid-Size (25-74 rooms) #8 22 reviews
Large (75-199 rooms) #7 13 reviews
X-Large (200+ rooms) #9 4 reviews

By Property Type

Segment Revinate Revinate Destsetters Destsetters
Boutique #10 21 reviews
Luxury #8 23 reviews
Branded / Chain #8 20 reviews
Extended Stay #12 3 reviews

By Region

Segment Revinate Revinate Destsetters Destsetters
North America #9 18 reviews
Europe #10 20 reviews
Asia Pacific #8 4 reviews

The Decision

Choosing the right upselling software can significantly boost your hotel’s revenue and guest experience. Revinate, with its established presence and extensive review base, offers a robust platform for targeted email marketing, guest feedback, and integration. Destsetters, on the other hand, is a newer, highly personalized service focused on bespoke guest offers for various amenities. Your decision hinges on whether you prioritize proven scale and features or tailored, niche services.

Revinate solves the challenge of managing guest data, marketing communication, and feedback collection in one platform. Destsetters aims to enhance ancillary sales through custom, on-demand upselling solutions. Do you need a comprehensive, widely adopted system or a specialized, boutique approach?

Is Revinate or Destsetters Better for Hotels?

Revinate commands a strong lead with 34 recent reviews over the past six months, along with a 4.6/5 overall rating and a 92% likelihood to recommend. Its broad feature set includes email marketing, guest surveys, sentiment analysis, and a deep PMS integration network, making it suitable for hotels that want a well-rounded upselling and guest engagement platform.

Destsetters, with no recent reviews or ratings, remains unverified in user feedback and lacks a proven track record. While it emphasizes personalized, service-specific offers, it hasn't demonstrated the same industry presence or feature depth as Revinate. Are you comfortable adopting a less tested solution, or do you prefer a platform with verified performance and support?

Revinate vs Destsetters: Which Should Your Hotel Choose?

If your hotel needs a proven, feature-rich platform for email marketing, guest feedback, and automation, Revinate is the clear winner. It’s ideal for mid-sized to large hotels, chains, or properties seeking reliable integration with their PMS and extensive analytics to track ROI.

Choose Destsetters if your focus is on highly personalized, niche marketing—especially for luxury, wellness, or destination-specific experiences—and your hotel is prepared for a newer, less reviewed platform. Its tailored approach may suit boutique hotels or those wanting to experiment with bespoke upselling strategies, but it lacks the broad integration and proven support network of Revinate.

Is Revinate or Destsetters Easier to Use?

Revinate scores an impressive 4.63/5 for ease of use, with many users praising its intuitive interface, straightforward onboarding, and comprehensive training materials. Its user-friendly design ensures your team can quickly adapt and utilize its multi-channel features.

Destsetters, lacking recent reviews, provides no clear feedback on usability, but its focus on personalized service suggests a tailored, possibly more complex onboarding process. Without user feedback or a large customer base, it's difficult to assess its ease of adoption.

Edge: Revinate.

Which Has Better Features: Revinate or Destsetters?

Revinate offers a suite of 35 exclusive features, including social review tracking, real-time alerts, survey modules, segmentation, automated workflows, and an open API—making it a comprehensive upselling and feedback platform. It also provides multi-channel communication via email, SMS, WhatsApp, and chat, enabling targeted messaging.

Destsetters, with no publicly listed features, emphasizes personalized upselling but does not specify the breadth of its capabilities. Its core strength lies in tailored service offers, not necessarily in automation or extensive integrations.

Edge: Revinate.

Which Has Better Customer Support: Revinate or Destsetters?

Revinate’s support receives a 4.46/5 rating, with many reviews highlighting quick, professional responses and helpful onboarding assistance. Hoteliers note its support team is responsive and knowledgeable, which is critical for resolving issues efficiently.

Destsetters, with no recent reviews or support ratings available, offers no verifiable evidence of support quality. Its smaller scale suggests personalized service, but without user feedback, support quality cannot be confirmed.

Edge: Revinate.

Which Has More Integrations: Revinate or Destsetters?

Revinate boasts a verified network of 98 integrations, including major PMS providers, review platforms, and marketing tools. This extensive list ensures your hotel can connect with existing systems for seamless data flow and automation.

Destsetters has no listed integrations or verified partner network, which could limit its compatibility with your existing hotel tech stack. Its focus on personalized service may mean it’s more manual or bespoke in operation.

Edge: Revinate.

Which Do Hoteliers Rate Higher: Revinate or Destsetters?

Revinate’s recent reviews consistently rate it highly, with a 4.6/5 overall score and a 92% recommendation rate. Hotels of various sizes, especially boutique and branded properties, appreciate its ease of use, feature depth, and support.

Destsetters lacks recent customer ratings, making it impossible to gauge hotel satisfaction. Its limited track record reduces confidence in user satisfaction compared to Revinate’s well-established reputation.

Edge: Revinate.

How Much Do Revinate and Destsetters Cost?

Revinate’s pricing details are not publicly listed; it typically offers custom quotes based on hotel size and feature needs. Its value proposition is supported by high ROI and revenue gains, justifying a likely premium price.

Destsetters, with no publicly available pricing or trial options, remains less transparent. Its premium, personalized approach may come at a cost, but without concrete figures, direct comparison isn’t possible.

What Type of Hotel Should Use Revinate?

  • Hotels that want an integrated, proven platform for guest feedback, email marketing, and automation.
  • Properties seeking detailed analytics and ROI tracking to optimize campaigns.
  • Hotels with existing PMS systems looking for seamless data synchronization.
  • Chains or multi-property groups needing centralized data management.
  • Hotels aiming to improve guest engagement and increase revenue through targeted upselling.

Not ideal if you need a simple, low-cost solution, or if your property is extremely small and might not justify the investment.

What Type of Hotel Should Use Destsetters?

  • Boutique hotels emphasizing personalized guest experiences and niche marketing.
  • Hotels focusing on destination-specific branding, wellness, or luxury niches.
  • Properties willing to experiment with bespoke upselling approaches.
  • Hotels with a flexible budget for custom, service-oriented solutions.

Not ideal if you require a proven, scalable platform with extensive integrations or if your hotel prefers a vendor with a significant user base and support infrastructure.

The Bottom Line for Hotels

Revinate offers a comprehensive, well-reviewed platform with proven results, extensive features, and a large, active user community. Its ability to integrate with your existing hotel systems and its high customer satisfaction make it the clear choice for most properties.

Destsetters, while promising a highly personalized approach, remains unproven at scale. It may suit boutique hotels with niche needs and a willingness to adopt a newer system, but it lacks the review-backed reliability of Revinate.

If you seek a dependable, feature-rich solution with ongoing support, Revinate is your best bet. For exclusive, tailored experiences and niche marketing, Destsetters could be worth exploring—but only with awareness of its limited user feedback and integration options.

How Much Do Revinate (Upsell) and UPSELLING/HOTEL Cost?

Upselling Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Revinate Revinate Destsetters Destsetters

Which Features Does Revinate (Upsell) Have That UPSELLING/HOTEL Doesn't (and Vice Versa)?

According to HTR's product database, Revinate (Upsell) and UPSELLING/HOTEL share 0 features. Here are the key differences — features one has that the other lacks.

Feature Revinate Revinate Destsetters Destsetters
Assign alerts to departments
Certified TripAdvisor Review Collection Partner
Flexible role based reporting
In app email response
Mobile Access
Social review tracking

Showing top differences. 23 more features differ between these products.

Revinate vs Destsetters: The Bottom Line

Revinate
Revinate
4.6/5 from 47 reviews

What hoteliers love

Email Marketing and Segmentation 97% positive

Revinate's email marketing and segmentation features are widely praised for their ability to automate campaigns and target specific guest segments. Ho... Revinate's email marketing and segmentation features are widely praised for their ability to automate campaigns and target specific guest segments. Hoteliers appreciate the ease of building and sending transactional and promotional emails, as well as the dynamic content capabilities that cater to complex templates. These functionalities help drive direct revenue and improve guest engagement.

Guest Feedback and Sentiment Analysis 84% positive

Revinate’s powerful guest feedback and sentiment analysis tools are highly valued for their ability to provide actionable insights. These features sup... Revinate’s powerful guest feedback and sentiment analysis tools are highly valued for their ability to provide actionable insights. These features support informed decision-making by offering detailed reports on guest opinions, which help hotels to address issues proactively and enhance the guest experience.

User Interface and Usability 95% positive

Revinate is frequently complimented for its user-friendly interface and ease of navigation. This makes it accessible for users who are not tech-savvy,... Revinate is frequently complimented for its user-friendly interface and ease of navigation. This makes it accessible for users who are not tech-savvy, ensuring that all team members can effectively utilize its features. Despite this, a few users have pointed out the need for certain improvements, such as live availability for upsells and enhanced survey response processes.

Where hoteliers push back

Customization Needs 84% negative

Customization of reports and email templates is a recurring theme in user feedback. While many appreciate the available templates and reporting featur... Customization of reports and email templates is a recurring theme in user feedback. While many appreciate the available templates and reporting features, there is a demand for greater flexibility in tailoring these elements to meet unique business needs and streamline processes.

Cost Concerns 100% negative

Several users have expressed concerns over Revinate’s pricing structure, particularly for smaller hotels or those with limited budgets. While the tool... Several users have expressed concerns over Revinate’s pricing structure, particularly for smaller hotels or those with limited budgets. While the tool offers numerous features that can provide significant ROI, the initial costs can be perceived as high by some users.

Unique capabilities

Mobile Access Social review tracking Assign alerts to departments Flexible role based reporting Certified TripAdvisor Review Collection Partner
4.6/5 ease of use 4.5/5 support 98 integrations
Visit Profile
Destsetters
Destsetters
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Revinate 4.6 vs 0.0 (+4.6)
Ease of Use Revinate 4.6 vs 0.0 (+4.6)
Customer Support Revinate 4.5 vs 0.0 (+4.5)
Value for Money Revinate 4.3 vs 0.0 (+4.3)
Onboarding Revinate 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About Revinate (Upsell) vs UPSELLING/HOTEL

Can Revinate (Upsell) replace UPSELLING/HOTEL?

It depends on your requirements. Revinate (Upsell) and UPSELLING/HOTEL share many core Upselling Software features, but each has unique capabilities. Revinate (Upsell) offers 98 verified integration partners, while UPSELLING/HOTEL offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Revinate (Upsell) leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Revinate (Upsell) or UPSELLING/HOTEL offer a free plan?

Revinate (Upsell): No. UPSELLING/HOTEL: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Revinate (Upsell) and UPSELLING/HOTEL?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Revinate has an HT Score of 49 and Destsetters has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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