The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Revinate shines in ease of use and customer support , with exclusive features like Mobile Access and Flexible role based reporting.
Destsetters shines .
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 47 | 0 |
After analyzing 47 verified reviews, Revinate users most value its email marketing and segmentation, guest feedback and sentiment analysis, user interface and usability, while Destsetters users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Email Marketing and Segmentation
▾
|
|
|
+
Guest Feedback and Sentiment Analysis
▾
|
|
|
+
User Interface and Usability
▾
|
|
|
+
Analytics and Reporting
▾
|
|
| Cons | |
|
−
Customization Needs
▾
|
|
|
−
Cost Concerns
▾
|
|
|
−
Profile Synthesis
▾
|
|
How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #12 6 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #8 22 reviews | — |
| Large (75-199 rooms) ▾ | #7 13 reviews | — |
| X-Large (200+ rooms) | #9 4 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #10 21 reviews | — |
| Luxury ▾ | #8 23 reviews | — |
| Branded / Chain ▾ | #8 20 reviews | — |
| Extended Stay | #12 3 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #9 18 reviews | — |
| Europe ▾ | #10 20 reviews | — |
| Asia Pacific | #8 4 reviews | — |
Choosing the right upselling software can significantly boost your hotel’s revenue and guest experience. Revinate, with its established presence and extensive review base, offers a robust platform for targeted email marketing, guest feedback, and integration. Destsetters, on the other hand, is a newer, highly personalized service focused on bespoke guest offers for various amenities. Your decision hinges on whether you prioritize proven scale and features or tailored, niche services.
Revinate solves the challenge of managing guest data, marketing communication, and feedback collection in one platform. Destsetters aims to enhance ancillary sales through custom, on-demand upselling solutions. Do you need a comprehensive, widely adopted system or a specialized, boutique approach?
Revinate commands a strong lead with 34 recent reviews over the past six months, along with a 4.6/5 overall rating and a 92% likelihood to recommend. Its broad feature set includes email marketing, guest surveys, sentiment analysis, and a deep PMS integration network, making it suitable for hotels that want a well-rounded upselling and guest engagement platform.
Destsetters, with no recent reviews or ratings, remains unverified in user feedback and lacks a proven track record. While it emphasizes personalized, service-specific offers, it hasn't demonstrated the same industry presence or feature depth as Revinate. Are you comfortable adopting a less tested solution, or do you prefer a platform with verified performance and support?
If your hotel needs a proven, feature-rich platform for email marketing, guest feedback, and automation, Revinate is the clear winner. It’s ideal for mid-sized to large hotels, chains, or properties seeking reliable integration with their PMS and extensive analytics to track ROI.
Choose Destsetters if your focus is on highly personalized, niche marketing—especially for luxury, wellness, or destination-specific experiences—and your hotel is prepared for a newer, less reviewed platform. Its tailored approach may suit boutique hotels or those wanting to experiment with bespoke upselling strategies, but it lacks the broad integration and proven support network of Revinate.
Revinate scores an impressive 4.63/5 for ease of use, with many users praising its intuitive interface, straightforward onboarding, and comprehensive training materials. Its user-friendly design ensures your team can quickly adapt and utilize its multi-channel features.
Destsetters, lacking recent reviews, provides no clear feedback on usability, but its focus on personalized service suggests a tailored, possibly more complex onboarding process. Without user feedback or a large customer base, it's difficult to assess its ease of adoption.
Edge: Revinate.
Revinate offers a suite of 35 exclusive features, including social review tracking, real-time alerts, survey modules, segmentation, automated workflows, and an open API—making it a comprehensive upselling and feedback platform. It also provides multi-channel communication via email, SMS, WhatsApp, and chat, enabling targeted messaging.
Destsetters, with no publicly listed features, emphasizes personalized upselling but does not specify the breadth of its capabilities. Its core strength lies in tailored service offers, not necessarily in automation or extensive integrations.
Edge: Revinate.
Revinate’s support receives a 4.46/5 rating, with many reviews highlighting quick, professional responses and helpful onboarding assistance. Hoteliers note its support team is responsive and knowledgeable, which is critical for resolving issues efficiently.
Destsetters, with no recent reviews or support ratings available, offers no verifiable evidence of support quality. Its smaller scale suggests personalized service, but without user feedback, support quality cannot be confirmed.
Edge: Revinate.
Revinate boasts a verified network of 98 integrations, including major PMS providers, review platforms, and marketing tools. This extensive list ensures your hotel can connect with existing systems for seamless data flow and automation.
Destsetters has no listed integrations or verified partner network, which could limit its compatibility with your existing hotel tech stack. Its focus on personalized service may mean it’s more manual or bespoke in operation.
Edge: Revinate.
Revinate’s recent reviews consistently rate it highly, with a 4.6/5 overall score and a 92% recommendation rate. Hotels of various sizes, especially boutique and branded properties, appreciate its ease of use, feature depth, and support.
Destsetters lacks recent customer ratings, making it impossible to gauge hotel satisfaction. Its limited track record reduces confidence in user satisfaction compared to Revinate’s well-established reputation.
Edge: Revinate.
Revinate’s pricing details are not publicly listed; it typically offers custom quotes based on hotel size and feature needs. Its value proposition is supported by high ROI and revenue gains, justifying a likely premium price.
Destsetters, with no publicly available pricing or trial options, remains less transparent. Its premium, personalized approach may come at a cost, but without concrete figures, direct comparison isn’t possible.
Not ideal if you need a simple, low-cost solution, or if your property is extremely small and might not justify the investment.
Not ideal if you require a proven, scalable platform with extensive integrations or if your hotel prefers a vendor with a significant user base and support infrastructure.
Revinate offers a comprehensive, well-reviewed platform with proven results, extensive features, and a large, active user community. Its ability to integrate with your existing hotel systems and its high customer satisfaction make it the clear choice for most properties.
Destsetters, while promising a highly personalized approach, remains unproven at scale. It may suit boutique hotels with niche needs and a willingness to adopt a newer system, but it lacks the review-backed reliability of Revinate.
If you seek a dependable, feature-rich solution with ongoing support, Revinate is your best bet. For exclusive, tailored experiences and niche marketing, Destsetters could be worth exploring—but only with awareness of its limited user feedback and integration options.
Upselling Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|---|
According to HTR's product database, Revinate (Upsell) and UPSELLING/HOTEL share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Assign alerts to departments | ||
| Certified TripAdvisor Review Collection Partner | ||
| Flexible role based reporting | ||
| In app email response | ||
| Mobile Access | ||
| Social review tracking |
Showing top differences. 23 more features differ between these products.
What hoteliers love
Revinate's email marketing and segmentation features are widely praised for their ability to automate campaigns and target specific guest segments. Ho... Revinate's email marketing and segmentation features are widely praised for their ability to automate campaigns and target specific guest segments. Hoteliers appreciate the ease of building and sending transactional and promotional emails, as well as the dynamic content capabilities that cater to complex templates. These functionalities help drive direct revenue and improve guest engagement.
Revinate’s powerful guest feedback and sentiment analysis tools are highly valued for their ability to provide actionable insights. These features sup... Revinate’s powerful guest feedback and sentiment analysis tools are highly valued for their ability to provide actionable insights. These features support informed decision-making by offering detailed reports on guest opinions, which help hotels to address issues proactively and enhance the guest experience.
Revinate is frequently complimented for its user-friendly interface and ease of navigation. This makes it accessible for users who are not tech-savvy,... Revinate is frequently complimented for its user-friendly interface and ease of navigation. This makes it accessible for users who are not tech-savvy, ensuring that all team members can effectively utilize its features. Despite this, a few users have pointed out the need for certain improvements, such as live availability for upsells and enhanced survey response processes.
Where hoteliers push back
Customization of reports and email templates is a recurring theme in user feedback. While many appreciate the available templates and reporting featur... Customization of reports and email templates is a recurring theme in user feedback. While many appreciate the available templates and reporting features, there is a demand for greater flexibility in tailoring these elements to meet unique business needs and streamline processes.
Several users have expressed concerns over Revinate’s pricing structure, particularly for smaller hotels or those with limited budgets. While the tool... Several users have expressed concerns over Revinate’s pricing structure, particularly for smaller hotels or those with limited budgets. While the tool offers numerous features that can provide significant ROI, the initial costs can be perceived as high by some users.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Revinate (Upsell) and UPSELLING/HOTEL share many core Upselling Software features, but each has unique capabilities. Revinate (Upsell) offers 98 verified integration partners, while UPSELLING/HOTEL offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Revinate (Upsell) leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Revinate (Upsell): No. UPSELLING/HOTEL: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Revinate has an HT Score of 49 and Destsetters has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor