Revinate (Upsell)

4.6 (46 REVIEWS)

HTR Score icon
HT Score  
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Revinate (Upsell)

4.6 (46 REVIEWS)

Ranked 10 (out of 61) in Upselling Software

$2,500 average upsell revenue generated per hotel, per month

Ratings Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Revinate (Upsell) is the #7 most trending product in the Upselling Software category (out of 61) and the #413 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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76 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Revinate (Upsell)
Founded in 2009 | Headquarters in San Francisco (United States) | 400 employees
Create unforgettable moments for guests with personalized hotel amenity upsell and room upgrade offers that drive incremental revenue. $2,500 average upsell revenue generated per hotel, per month

Capabilities

profile-empty-state.svg

Revinate doesn’t have any benefits or use cases available

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Pricing

Pricing Available By Request

Revinate has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

2 | X-Small (1-9 room)

2 | Small (10-24 room)

40 | Medium (25-74 room)

112 | Large (75-199 room)

104 | X-Large (200+ room)

Country

140 | United States of America

17 | United Kingdom

17 | Canada

14 | Ireland

11 | Germany

11 | Australia

10 | Mexico

9 | Indonesia

7 | Switzerland

6 | Netherlands

6 | Philippines

6 | Singapore

4 | United Arab Emirates

4 | Thailand

3 | Sweden

3 | Maldives

3 | Norway

3 | Austria

2 | Ecuador

2 | Poland

2 | France

2 | Russian Federation

2 | Spain

2 | Dominican Republic

2 | Hong Kong

2 | Belgium

2 | New Zealand

1 | Jersey

1 | India

1 | Italy

1 | Georgia

1 | Fiji

1 | Grenada

1 | Chile

1 | Japan

1 | South Africa

1 | Latvia

1 | Jamaica

1 | Greece

1 | Mauritius

1 | Vietnam

1 | Turkey

1 | Aruba

1 | Colombia

Type

108 | Luxury Hotels

83 | Resorts

73 | Branded Hotels

72 | Boutiques

31 | Bed & Breakfast & Inns

30 | City Center Hotels

12 | Limited Service & Budget Hotels

10 | Airport/Conference Hotels

8 | Extended Stay & Serviced Apartments

7 | Hostels

7 | RV Parks & Campgrounds

7 | Vacation Rentals & Villas

4 | Casinos

3 | Motels

Region

167 | North America

78 | Europe

33 | Asia Pacific

14 | Oceania

6 | Middle East

5 | Central America

4 | South America

2 | Africa

Category

192 | Hotel CRM & Email Marketing

147 | Reputation Management

146 | Guest Surveys & Feedback

46 | Upselling Software

35 | Guest Messaging Software

14 | Hotel Reservations Systems

7 | Group Sales Management Software

Hotelier Rating

Excellent
247
Very Good
41
Average
21
Poor
3
Terrible
3

Property Size

  • X-Small (2)
  • Small (2)
  • Medium (40)
  • Large (112)
  • X-Large (104)

Country

  • United States of America
    United States of America
    (140)
  • United Kingdom
    United Kingdom
    (17)
  • Canada
    Canada
    (17)
  • Ireland
    Ireland
    (14)
  • Germany
    Germany
    (11)
  • Australia
    Australia
    (11)
  • Mexico
    Mexico
    (10)
  • Indonesia
    Indonesia
    (9)
  • Switzerland
    Switzerland
    (7)
  • Netherlands
    Netherlands
    (6)
  • Philippines
    Philippines
    (6)
  • Singapore
    Singapore
    (6)
  • United Arab Emirates
    United Arab Emirates
    (4)
  • Thailand
    Thailand
    (4)
  • Sweden
    Sweden
    (3)
  • Maldives
    Maldives
    (3)
  • Norway
    Norway
    (3)
  • Austria
    Austria
    (3)
  • Ecuador
    Ecuador
    (2)
  • Poland
    Poland
    (2)
  • France
    France
    (2)
  • Russian Federation
    Russian Federation
    (2)
  • Spain
    Spain
    (2)
  • Dominican Republic
    Dominican Republic
    (2)
  • Hong Kong
    Hong Kong
    (2)
  • Belgium
    Belgium
    (2)
  • New Zealand
    New Zealand
    (2)
  • Jersey
    Jersey
    (1)
  • India
    India
    (1)
  • Italy
    Italy
    (1)
  • Georgia
    Georgia
    (1)
  • Fiji
    Fiji
    (1)
  • Grenada
    Grenada
    (1)
  • Chile
    Chile
    (1)
  • Japan
    Japan
    (1)
  • South Africa
    South Africa
    (1)
  • Latvia
    Latvia
    (1)
  • Jamaica
    Jamaica
    (1)
  • Greece
    Greece
    (1)
  • Mauritius
    Mauritius
    (1)
  • Vietnam
    Vietnam
    (1)
  • Turkey
    Turkey
    (1)
  • Aruba
    Aruba
    (1)
  • Colombia
    Colombia
    (1)

Region

  • North America
    North America
    (167)
  • Europe
    Europe
    (78)
  • Asia Pacific
    Asia Pacific
    (33)
  • Oceania
    Oceania
    (14)
  • Middle East
    Middle East
    (6)
  • South America
    South America
    (4)
  • Central America
    Central America
    (5)
  • Africa
    Africa
    (2)
10

Great tool for segmented marketing

Commercial Manager from 75-99 room Luxury Hotel in Lattrop-Breklenkamp (Netherlands)

Verified
2 months ago
Since we started using Revinate, we can finally see the conversion rate of our mail campaigns. The system clearly shows the statistics and you can easily target campaigns to different audiences using segments. Automated pre-arrival e-mails save us a lot of time, as does the survey tool. We are happy with Revinate!
Country Netherlands
Commercial Manager
Large Hotel
8

Highly recommended for boosting guest satisfaction and driving improvement in the hospitality industry

Regional Senior Digital Marketing Executive from 100 to 199 room Boutique in (Indonesia)

Verified
2 months ago
Revinate has revolutionized our approach to guest feedback with its user-friendly interface, powerful analytics, and invaluable sentiment analysis. Detailed reports facilitate informed decisions, and responsive customer support enhances the overall positive experience.
Country Indonesia
Regional Senior Digital Marketing Executive
Large Hotel
10

Revinate Review

Head of Marketing from 100 to 199 room Extended Stay & Serviced Apartment in (United Kingdom)

Verified
3 months ago
1. Email marketing platform CRM automations 2. Building templates amd design 3. ROI reporting 4. Upsell opportunities 5. Reporting dashboard
Country United Kingdom
Head of Marketing
Large Hotel
10

The experience with Revinate from implementation to actively seeking further revenue has been seamless. The team go out of their way to ensure a simple implementation process and furthermore the data capture / cleaning is phenomenal. Could not recommend highly enough. The guest survey feedback is quality.

Marketing Executive from 100 to 199 room Luxury Hotel in (United Kingdom)

Verified
4 months ago
The ability to create urgency and upsell based on pre-arrival emails. Driving further direct revenue. Furthermore the platform itself is user friendly and easy to navigate.
Country United Kingdom
Marketing Executive
Large Hotel
10

Technology Must Have!

Group Revenue Manager from 500+ room in Dublin (Ireland)

Verified
5 months ago
I have used Revinate in my previous role and now have implemented it in my new role. With the email marketing tool we can see an immediate ROI as Revinate integrated with our PMS. I can have a clear understanding of our consumer market and insights at a glance. In dept. analytical reporting helps us make strategic business decisions ba...
Country Ireland
Group Revenue Manager
X-Large Hotel
8

fantastic increase in e-mail revenue versus previous partner

Director of Sales & Marketing from 200 to 499 room Resort in Sunny Isles Beach (United States of America)

Verified
5 months ago
Revinate rep is very responsive and timely. Our rep offers great ideas and offers solutions when a particular product needs improvement.
Country United States of America
Director of Sales & Marketing
X-Large Hotel
10

It really works

Brand Experience Director from 100 to 199 room Branded Hotel in Warszawa (Poland)

Verified
5 months ago
- Single tool to integrate multi-property PMS data, - Rich and actionable guest profiles with data shared across properties and option to build your own loyalty scheme, - One stop shop for both pre-stay messaging and upsells, as well as central email marketing communication, - Ability to create very detailed guests segments, for differen...
Country Poland
Brand Experience Director
Large Hotel
0

Right hand doesn't speak to left hand in this company. Had setup problem with Opera cloud right from the beginning though was assured that it would be a smooth transition. Their accounting department will keep billing you irrespective.

General Manager from 50-74 room Hostel in (Canada)

Verified
11 months ago
Nothing. Absolutely horrible experience. Wouldn't recommend. Sales, implementation and accounting don't speak to each other. Didn't expect this from this company
Country Canada
General Manager
Medium Hotel
10

Revinate ups our game

Design & Marketing Specialist from 200 to 499 room in Ellsworth (United States of America)

Verified
14 months ago
The platform allows you to build beautiful emails easily and track performance of campaigns. I love that I can build templates at the company level to share across our properties. Then I can look at feedback to see how we are resonating with guests and address any issues with efficiency using the response tools. Upselling is easy and can be...
Country United States of America
Design & Marketing Specialist
X-Large Hotel
10

Revinate email marketing makes it simple to boost revenue.

Director of Marketing & Communications from 100 to 199 room Resort in (Maldives)

Verified
15 months ago
Revinate enables the delivery of customised automated campaigns and upsell offers for hotel rooms and services by segmenting guests according to specific requirements. Automate our email marketing campaigns to cover all of our customers' experiences. Revinate email marketing makes it simple to boost revenue.
Country Maldives
Director of Marketing & Communications
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Revinate shines in guest data management and personalized marketing with its email marketing tools and CRM. Its analytics offer deep insights, empowering hotels to tailor guest experiences.

Question:

What differentiates this product or service from the competition?

Answer:

Revinate differentiates with its focus on robust data analytics and email marketing. Its platform excels in gathering and utilizing guest feedback and aiding hotels in crafting bespoke experiences.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I'd recommend hoteliers checking out Revinate's powerful analytics and feedback tools. Utilizing these features to understand guest preferences can enhance personalized service and guest satisfaction, adding value to your hotel's offerings.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 45 recommend
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Support

Verified Support

Revinate has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

2 days

Recommended

92%

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