Revinate (Upsell)

Ranked 8 (out of 59) in Upselling Software

Upselling Software

$2,500 average upsell revenue generated per hotel, per month

Ratings Snapshot

Certificate of Excellence
Read 42 reviews
93%
Recommend
HTR Score icon
HT SCORE
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #8 out of 59 in Upselling Software

Ease of Use
4.8/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.6/5
Verified Customer Support

Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 12 verified reviews
    95%
  • Resorts 10 verified reviews
    95%
  • Luxury Hotels 9 verified reviews
    94%
  • Boutiques 9 verified reviews
    99%
  • City Center Hotels 4 verified reviews
    100%
  • RV Parks & Campgrounds 3 verified reviews
    87%
  • Bed & Breakfast & Inns 3 verified reviews
    90%
  • Airport/Conference Hotels 2 verified reviews
    95%
  • Vacation Rentals & Villas 1 verified reviews
    100%
  • Limited Service & Budget Hotels 1 verified reviews
    60%

Revinate (Upsell) Overview

Revinate (Upsell) Overview

Create unforgettable moments for guests with personalized hotel amenity upsell and room upgrade offers that drive incremental revenue. $2,500 average upsell revenue generated per hotel, per month

About Revinate View website

Founded in 2009 | Headquarters in San Francisco United States | 400 employees

Revinate empowers hoteliers to connect directly with guests at every touchpoint to deliver delightful experiences and drive direct revenue. Our data platform an...

Other Products by Revinate

Integrates with

  • Revenue Management Systems
  • Property Management Systems
  • Booking Engine
Browse integrations (51 verified)

What customers love about Revinate (Upsell)

Like 93% recommend

Digital Marketing

The many design + personalization options for the Mailings and Newsletters and the time we save to set up campaigns. The widget for adding reviews to our website and the widget for Newsletter suscribers is easy to use a...

Head of Marketing

I really like how user friendly the interface is, even if you are not tech savvy you can easily navigate through the different sections and put an email campaign together. My favorite part are the segments, you can cre...

Digital Marketing Manager

Revinate has very good client support - responsive and always ready to provide solutions. Their system is also easy to use, and great for those who are not tech-trained. Email marketing is now for everyone :)

Direktor

Good overview and functionality. Easy to use. If problems arise, help is provided quickly and professionally. Good for marketing purposes. General overview of all evaluation channels. Original: Gute Übersicht und Funkt...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Revinate is a well established CRM and Guest engagement platform and can boast a very feature rich platform enabling hotels to manage their marketing and guest profile information. Revinate has a great team supporting their customers.

by James Bishop (SiteMinder) on October 05, 2022

See more answers (16)
Question:

What differentiates this product or service from the competition?

Answer:

The attention to detail and expertise of the Revinate team is fundamental to the success of their customers. They have high standards of integration and data management which ensures that their customers have great data to work with.

by James Bishop (SiteMinder) on October 05, 2022

See more answers (16)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Revinate is a comprehensive platform. I'd advise anyone implementing Revinate to give the process the time it deserves, use the expertise of their team to ensure your getting the most out of the platform and your team is engaged with the solution.

by James Bishop (SiteMinder) on October 05, 2022

See more answers (16)
User avatar image User avatar image User avatar image
+ 14 recommend
Recommended by Show More (12)

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Clients & references

References & testimonials

Testimonial avatar
Within three months, the revenue from room upgrades alone has paid for Revinate–including implementation.
Libor Kocian Manager, Revenue & Innovation at the Clique Hotels & Resorts

Featured partners

Brand image

Revinate doesn’t have any featured partners

Awards & Certifications

techAwards empty image

Revinate doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • United Kingdom
  • Switzerland
  • Ireland
  • Canada
  • Maldives
  • Australia
  • Sweden
  • Singapore

42 Verified Revinate Reviews

Likelihood to Recommend
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December 16, 2022

Revinate (Upsell) Review: Revinate ups our game

Design & Marketing Specialist from Other in Ellsworth (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

The platform allows you to build beautiful emails easily and track performance of campaigns. I love that I can build templates at the company level to share across our properties. Then I can look at feedb...

What do you dislike or think could be improved?

With our hotels that have a variety of packages it can be hard to find the right settings to ensure the right people get the right information as we increase our personalization. There is also no connecti...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

November 06, 2022

Revinate (Upsell) Review: Revinate email marketing makes it simple to boost revenue.

Director of Marketing & Communications from Resorts in (Maldives)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

Revinate enables the delivery of customised automated campaigns and upsell offers for hotel rooms and services by segmenting guests according to specific requirements. Automate our email marketing campaig...

What do you dislike or think could be improved?

2 way PMS connection would help in the future for upsells to flow directly into the pms without having to manually do it.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 04, 2022

Revinate (Upsell) Review: Feasibility and User Experience

Cluster Digital Marketing Manager from Branded Hotels in Singapore (Singapore)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

The Revinate platform has been game changing for us at Holiday Inn Little India! The feasibility and the extensiveness of the platform allows us to be creative yet targetted at the same time.

What do you dislike or think could be improved?

Pre-arrival, welcome and other more generic templates should be easily replicated once the main branded framework is setup instead of us having to create them again from scratch.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 01, 2022

Revinate (Upsell) Review: Love this tool which is very easy to use

Commercial Manager from Boutiques in (Sweden)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

What I like the most is how you can combine the segmentation of guest with easy marketing campaigns. Everything gets better when also using the CRM togheter with guest surveys.

What do you dislike or think could be improved?

The interface for the upselling part could really be improved to have the same level as the emails. Could easily be done. Otherwise I'm 100% satisfied.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Nov 24, 2022 Annisa P. from Revinate replied:
 Hi Jonathan,

Thanks for your feedback! Great to hear that you’re a fan of Revinate. We're greatly... 

October 23, 2022

Revinate (Upsell) Review: Efficient CRM that allows feelings to be taken into account.

Guest Relations Manager from Luxury Hotels in Cork (Ireland)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

-The categorizing of trending topics. - The user friendliness of the reports. - Having everything in one place to ensure efficient guest management.

What do you dislike or think could be improved?

The responding to surveys by email process could be easier. I find it difficult to use saved templates. When responding to Booking.com, one must copy, this step could be improved.

Customer Support
2
Ease of Use
5
Value for money
4
Implementation
n/a
arrow review On Nov 24, 2022 Annisa P. from Revinate replied:
 Dear Brian,

Thanks for your feedback! Great to hear that you’re a fan of Revinate. I'll also be s... 

September 06, 2022

Revinate (Upsell) Review: Great solution for us.

Creative Director from Boutiques in Powell Butte (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Revinate has been an easy-to-use platform for us and we have it deployed for all of our properties. I use the Marketing component the most and we've had good success in creating engaging emails. The dynam...

What do you dislike or think could be improved?

Communication with the billing department could be better. We had some legacy invoices that we didn't even know about and our services were temporarily interrupted while it was being sorted out. Then once...

Customer Support
5
Ease of Use
5
Value for money
3
Implementation
4
arrow review On Nov 24, 2022 Annisa P. from Revinate replied:
 Hi Russ - Thank you for taking the time to leave this review. It is great to hear that your positive... 

Pricing

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Revinate hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Resources & reports

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Popular Revinate (Upsell) Integrations

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