Revinate (Upsell)

Ranked 6 (out of 54) in Upselling Software

Upselling Software

$2,500 average upsell revenue generated per hotel, per month

Ratings Snapshot

Certificate of Excellence
Read 37 reviews
92%
Recommend
HTR Score icon
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #6 out of 54 in Upselling Software

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.6/5
Verified Customer Support

Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Boutiques 8 verified reviews
    99%
  • Resorts 6 verified reviews
    92%
  • Luxury Hotels 6 verified reviews
    92%
  • Branded Hotels 6 verified reviews
    92%
  • City Center Hotels 3 verified reviews
    100%
  • Bed & Breakfast & Inns 1 verified reviews
    90%
  • Vacation Rentals & Villas 1 verified reviews
    100%
  • Limited Service & Budget Hotels 1 verified reviews
    60%

Revinate (Upsell) Overview

Revinate (Upsell) Overview

Create unforgettable moments for guests with personalized hotel amenity upsell and room upgrade offers that drive incremental revenue. $2,500 average upsell revenue generated per hotel, per month

About Revinate View website

Founded in 2009 | Headquarters in San Francisco United States | 400 employees

Revinate takes hoteliers to new heights of performance through data-driven solutions that cultivate deeper relationships with guests. As the global leader in CD...

Other Products by Revinate

Integrates with

  • Revenue Management Systems
  • Property Management Systems
  • Booking Engine
Browse integrations (51 verified)

What customers love about Revinate (Upsell)

Like 92% recommend

Digital Marketing from Luxury Hotels

The many design + personalization options for the Mailings and Newsletters and the time we save to set up campaigns. The widget for adding reviews to our website and the widget for Newsletter suscribers is easy to use a...

Head of Marketing from Luxury Hotels

I really like how user friendly the interface is, even if you are not tech savvy you can easily navigate through the different sections and put an email campaign together. My favorite part are the segments, you can cre...

Digital Marketing Manager

Revinate has very good client support - responsive and always ready to provide solutions. Their system is also easy to use, and great for those who are not tech-trained. Email marketing is now for everyone :)

Direktor from Boutiques

Good overview and functionality. Easy to use. If problems arise, help is provided quickly and professionally. Good for marketing purposes. General overview of all evaluation channels. Original: Gute Übersicht und Funkt...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

It collects guest data from multiple sources, in on single platform. Improves guest experience, understand guests. Its well established and allows hoteliers to drive revenue and build better guest relationships

by Tatiana Taylor (IDeaS) on December 15, 2021

See more answers (11)
Question:

What differentiates this product or service from the competition?

Answer:

All data and communications is centralized in one platform, which saves time - this also includes taking actions on the reviews ( both negative and positive), It’s a well-connected system and very user friendly.

by Tatiana Taylor (IDeaS) on December 15, 2021

See more answers (11)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

With all data in one place, Revinate saves time and gives hoteliers a good understanding of customers, providing granular data on guest experience which can support with optimization revenue and profitability.

by Tatiana Taylor (IDeaS) on December 15, 2021

See more answers (11)
User avatar image User avatar image User avatar image
+ 9 recommend
Recommended by Show More (7)

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Clients & references

References & testimonials

Testimonial avatar
Within three months, the revenue from room upgrades alone has paid for Revinate–including implementation.
Libor Kocian Manager, Revenue & Innovation at the Clique Hotels & Resorts

Featured partners

Brand image

Revinate doesn’t have any featured partners

Case studies

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Revinate doesn’t have any case studies available

Awards & Certifications

techAwards empty image

Revinate doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • United Kingdom
  • Switzerland
  • Ireland
  • Canada
  • Australia
  • New Zealand
  • Austria
  • Poland

37 Verified Revinate Reviews

Likelihood to Recommend
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December 16, 2021

Revinate (Upsell) Review: fantastic increase in e-mail revenue versus previous partner

Director of Sales & Marketing from Resorts in Sunny Isles Beach (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Revinate rep is very responsive and timely. Our rep offers great ideas and offers solutions when a particular product needs improvement.

What do you dislike or think could be improved?

I would like the ability to pull summary of guest stays by state versus a full list our guests by nmae.

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

December 15, 2021

Revinate (Upsell) Review: Vital Guest Service Tool

Marketing tools specialists from Bed & Breakfast & Inns in (Sweden)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Easy to use and navigate. The dashboard is super helpful on a daily basis of tracking trends and seeing where we stand. One of the best things is that it allows us to analyze our competitors and see how w...

What do you dislike or think could be improved?

If we could reply to B.com reviews or other chan els directly without the need to log in to the 3rd parties extranets

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
arrow review On Dec 21, 2021 Annisa P. from Revinate replied:
 Hi Romina,

Thank you for your review! We are happy to hear that you are a fan of Revinate.  Further... 

December 15, 2021

Revinate (Upsell) Review: Intuitive tool to analyze guest sentiments and manage reviews

Head of E-Commerce from City Center Hotels in Berlin (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- intuitive dashboard and interface - group functionalities - good reportings in different categories, download center - automatic alerts and reports - easy review management and filter options by cha...

What do you dislike or think could be improved?

- automatic publishing of reviews on external channels without having to log in separately - integration of external CRM system surveys

Customer Support
4
Ease of Use
5
Value for money
4
Implementation
5
arrow review On Dec 21, 2021 Annisa P. from Revinate replied:
 Hi there,

Thank you for your review! We are happy to hear that you are a fan of Revinate.  Furtherm... 

December 10, 2021

Revinate (Upsell) Review: Have really taken our customer engagement and direct revenue to new levels

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

* can segment to make sure we are communicating the right messages to the right people * Drive upsells prior to arrival so we can better manage at property level * Track customers preferences so front ...

What do you dislike or think could be improved?

If it could sync back to our PMS system that would be great being able to use SMS would be beneficial which I believe is coming

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 10, 2021

Revinate (Upsell) Review: Great solution for us.

Creative Director from Boutiques in Powell Butte (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Revinate has been an easy-to-use platform for us and we have it deployed for all of our properties. I use the Marketing component the most and we've had good success in creating engaging emails. The dynam...

What do you dislike or think could be improved?

Communication with the billing department could be better. We had some legacy invoices that we didn't even know about and our services were temporarily interrupted while it was being sorted out. Then once...

Customer Support
5
Ease of Use
5
Value for money
3
Implementation
4

December 09, 2021

Revinate (Upsell) Review: Intuitive, very flexible design and great customer support

Digital Marketing from Luxury Hotels in Maspalomas (Spain)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

The many design + personalization options for the Mailings and Newsletters and the time we save to set up campaigns. The widget for adding reviews to our website and the widget for Newsletter suscribers ...

What do you dislike or think could be improved?

Concerning Mailings and with regards to the leisure hotels of our hotel collection, we believe it would be very useful to be able to also receive the data from alll travel compagnions too.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 21, 2021 Annisa P. from Revinate replied:
 Hi Claudia,

Thank you for your review! We are happy to hear that you are a fan of Revinate. Further... 

Pricing

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Revinate hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Resources & reports

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Popular Revinate (Upsell) Integrations

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