Revinate (Upsell)

Ranked 9 (out of 54) in Upselling Software

Upselling Software

$2,500 average upsell revenue generated per hotel, per month

Ratings Snapshot

Certificate of Excellence
Read 14 reviews
90%
Recommend
HTR Score icon
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #9 out of 54 in Upselling Software

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.5/5
Verified Customer Support

Revinate has opened its internal systems to

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Most popular for
  • Resort 4 verified reviews
    90%
  • City Center 3 verified reviews
    97%
  • Branded 2 verified reviews
    90%
  • Boutique 2 verified reviews
    100%
  • Vacation Rental 1 verified reviews
    100%
  • Limited Service 1 verified reviews
    60%

Revinate (Upsell) Overview

Revinate (Upsell) Overview

Create unforgettable moments for guests with personalized hotel amenity upsell and room upgrade offers that drive incremental revenue. $2,500 average upsell revenue generated per hotel, per month

About Revinate View website

Founded in 2009 | Headquarters in San Francisco United States | 156 employees

Revinate enables hoteliers to transform their guest data into revenue. With Revinate Marketing and Revinate Guest Feedback, hoteliers are empowered to make smar...

Other Products by Revinate

Integrates with

  • Booking Engine
  • Business Intelligence
  • Digital Marketing Agencies
Browse integrations (42 verified)

What customers love about Revinate (Upsell)

Like 90% recommend

Digital Marketing from Resort

The many design + personalization options for the Mailings and Newsletters and the time we save to set up campaigns. The widget for adding reviews to our website and the widget for Newsletter suscribers is easy to use a...

Marketing & Communication Manager from Resort

Analytics, possibility to implement automated campaign in a user-friendly way, the dashboards. It was foundamental for us to have the possibility to target our audience and analyse the different performances. We are te...

Head of Marketing from City Center

I really like how user friendly the interface is, even if you are not tech savvy you can easily navigate through the different sections and put an email campaign together. My favorite part are the segments, you can cre...

Digital Marketing Manager

Revinate has very good client support - responsive and always ready to provide solutions. Their system is also easy to use, and great for those who are not tech-trained. Email marketing is now for everyone :)

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Revinate enables highly effective and targeted campaigns by using an advanced profile synthesis to match profiles and by using their smart segment builder for an easy segmentation. That includes individual email marketing automation as well as upsell emails.

by Tamara Markotic (apaleo) on December 17, 2020

See more answers (6)
Question:

What differentiates this product or service from the competition?

Answer:

They offer one platform for all guest communications including transactional emails and surveys and have extensive group functionalities with centralized control. Their email template creator is very comprehensive with a large base of pre-defined templates as well as offering a high degree of custom...

by Tamara Markotic (apaleo) on December 17, 2020

See more answers (6)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Revinate is an excellent CRM & reputation tool which provides a comprehensive list of features that cover all needs of a hotel to better understand and communicate with their guests. Their team of marketing experts are able to help hoteliers create and execute their email marketing strategies.

by Tamara Markotic (apaleo) on December 17, 2020

See more answers (6)
User avatar image User avatar image User avatar image
+ 4 recommend
Recommended by Show More (2)

Features

  • Gift Vouchers
  • Segmentation
  • Upsell at booking
  • Pre-arrival emails
  • On property upsells
  • Future stay offers
  • Automated A/B Testing
  • Check-in upselling
  • Dynamic Upgrade Pricing
  • Deal/Offer Templates Library
  • Omnichannel (email, chat, sms, Whatsapp)
  • Fulfillment Task Automation (via Task Mgmt Integrations)
  • Type 2 SOC 2 Certified (Data Security)

Clients & references

References & testimonials

Testimonial avatar
Within three months, the revenue from room upgrades alone has paid for Revinate–including implementation.
Libor Kocian Manager, Revenue & Innovation at the Clique Hotels & Resorts

Featured partners

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Revinate doesn’t have any featured partners

Case studies

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Revinate doesn’t have any case studies available

Awards & Certifications

techAwards empty image

Revinate doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United Kingdom
  • Switzerland
  • Canada
  • Spain
  • Singapore
  • Australia
  • Ireland
  • United States
  • New Zealand

14 Verified Revinate Reviews

Likelihood to Recommend
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Aug 15, 2021

Revinate (Upsell) Review: Game-changer, perfectly tailored to Hotels

NZ Marketing Manager from City Center in Wellington (New Zealand)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

- The ability to track revenue and attribute to specific email campaigns in almost real-time - One-stop-shop for CRM, Email Marketing and Upsell functionalities - Reporting dashboards, linked straight t...

What do you dislike or think could be improved?

- Automated reporting on what staff member approved or declined a specific upsell request, including the revenue attached to the request.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Jun 21, 2021

Revinate (Upsell) Review: Very user Friendly Program

Director of Marketing from Resort in Niagara-on-the-Lake (Canada)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Revinate has pulled together all of our online reviews into one easy to use location. It is very easy to use and understand. The email marketing product has made sending out automated emails very easy w...

What do you dislike or think could be improved?

It would be great to be able to revise or update an existing segment versus having to create a whole new one.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Jan 11, 2021

Revinate (Upsell) Review: Strong CRM tool. Integrates well with PMS allowing for effective targeting.

Director from Limited Service in (United Kingdom)

Recommend 6/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

One platform that integrates with PMS. Good design functionality. Allows for dynamic email strategy across the entire sales and delivery experience.

What do you dislike or think could be improved?

Pricing is high when compared to other less developed CRM tools in the market. Email support is provided - call / telephone support would help to speed up issue resolution.

Customer Support
2.5
Ease of Use
3.5
Value for money
2.5
Implementation
4

Dec 18, 2020

Revinate (Upsell) Review: Great product!

Marketing Manager from Resort in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Revinate has given us the opportunity to send out targeted mailings with marketing segmentation capabilities that we didn't have before. We can also send strategic upsells that drive revenue. Easy to use ...

What do you dislike or think could be improved?

At this stage, we cannot comment on improvements as we have only just started working with Revinate in November 2020.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Nov 02, 2020

Revinate (Upsell) Review: Revinate Best CRM

Director of Marketing from Vacation Rental in Myrtle Beach (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Revinate has been an essential part of our marketing strategy. We have grown immensely just from using this tool and working closely with our account reps over at Revinate. Here are just a few reasons w...

What do you dislike or think could be improved?

During my 4 years working with Revinate on all aspects (reputation, marketing, and upsells), we have not come across a single issue that they couldn't resolve or point us in the right direction to help so...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Oct 28, 2020

Revinate (Upsell) Review: Amazing product

Sales & Marketing Manager from Boutique in Carlingford (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

All Revinate products are 100%., From email marketing to gathering reviews we can see an enormous increase in revenue and also in review volumes. It is easy to use and as a Sales & Marketing Manager it m...

What do you dislike or think could be improved?

Integration with maybe a few more systems such as other facilities in the hotel. E.g. w collect information about our spa users but Revinate would only integrate with the main hotel PMS.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

Revinate hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Resources & reports

Hotel Covid-19 Recovery: How to Build a Marketing Strategy that Wins Bookings

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Popular Revinate (Upsell) Integrations

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