Hi Romina, Thank you for your review! We are happy to hear that you are a fan of Revinate. Further...
Ratings Snapshot
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Ranked #6 out of 54 in Upselling Software
Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreRevinate (Upsell) Overview
Revinate (Upsell) Overview
Create unforgettable moments for guests with personalized hotel amenity upsell and room upgrade offers that drive incremental revenue. $2,500 average upsell revenue generated per hotel, per month
About Revinate View website
Founded in 2009 | Headquarters in San Francisco United States | 400 employeesRevinate takes hoteliers to new heights of performance through data-driven solutions that cultivate deeper relationships with guests. As the global leader in CD...
Other Products by Revinate
Integrates with
- Revenue Management Systems
- Property Management Systems
- Booking Engine
What customers love about Revinate (Upsell)
Head of Marketing from Luxury Hotels
I really like how user friendly the interface is, even if you are not tech savvy you can easily navigate through the different sections and put an email campaign together. My favorite part are the segments, you can cre...
Digital Marketing Manager
Revinate has very good client support - responsive and always ready to provide solutions. Their system is also easy to use, and great for those who are not tech-trained. Email marketing is now for everyone :)
Direktor from Boutiques
Good overview and functionality. Easy to use. If problems arise, help is provided quickly and professionally. Good for marketing purposes. General overview of all evaluation channels. Original: Gute Übersicht und Funkt...
Expert Q&A and Partner Recommendations
What does this product or service do well?
It collects guest data from multiple sources, in on single platform. Improves guest experience, understand guests. Its well established and allows hoteliers to drive revenue and build better guest relationships
by Tatiana Taylor (IDeaS) on December 15, 2021
See more answers (11)What differentiates this product or service from the competition?
All data and communications is centralized in one platform, which saves time - this also includes taking actions on the reviews ( both negative and positive), It’s a well-connected system and very user friendly.
by Tatiana Taylor (IDeaS) on December 15, 2021
See more answers (11)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
With all data in one place, Revinate saves time and gives hoteliers a good understanding of customers, providing granular data on guest experience which can support with optimization revenue and profitability.
by Tatiana Taylor (IDeaS) on December 15, 2021
See more answers (11)Features
Clients & references
References & testimonials
Within three months, the revenue from room upgrades alone has paid for Revinate–including implementation.
Featured partners
Revinate doesn’t have any featured partners
Case studies
Revinate doesn’t have any case studies available
Awards & Certifications
Revinate doesn’t have any awards or certifications
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- United Kingdom
- Switzerland
- Ireland
- Canada
- Australia
- New Zealand
- Austria
- Poland
December 16, 2021
Revinate (Upsell) Review: fantastic increase in e-mail revenue versus previous partner
Director of Sales & Marketing from Resorts in Sunny Isles Beach (United States of America)
What do you like most?
Revinate rep is very responsive and timely. Our rep offers great ideas and offers solutions when a particular product needs improvement.
What do you dislike or think could be improved?
I would like the ability to pull summary of guest stays by state versus a full list our guests by nmae.
December 15, 2021
Revinate (Upsell) Review: Vital Guest Service Tool
Marketing tools specialists from Bed & Breakfast & Inns in (Sweden)
What do you like most?
Easy to use and navigate. The dashboard is super helpful on a daily basis of tracking trends and seeing where we stand. One of the best things is that it allows us to analyze our competitors and see how w...
What do you dislike or think could be improved?
If we could reply to B.com reviews or other chan els directly without the need to log in to the 3rd parties extranets
December 15, 2021
Revinate (Upsell) Review: Intuitive tool to analyze guest sentiments and manage reviews
Head of E-Commerce from City Center Hotels in Berlin (Germany)
What do you like most?
- intuitive dashboard and interface - group functionalities - good reportings in different categories, download center - automatic alerts and reports - easy review management and filter options by cha...
What do you dislike or think could be improved?
- automatic publishing of reviews on external channels without having to log in separately - integration of external CRM system surveys
December 10, 2021
Revinate (Upsell) Review: Have really taken our customer engagement and direct revenue to new levels
What do you like most?
* can segment to make sure we are communicating the right messages to the right people * Drive upsells prior to arrival so we can better manage at property level * Track customers preferences so front ...
What do you dislike or think could be improved?
If it could sync back to our PMS system that would be great being able to use SMS would be beneficial which I believe is coming
December 10, 2021
Revinate (Upsell) Review: Great solution for us.
Creative Director from Boutiques in Powell Butte (United States of America)
What do you like most?
Revinate has been an easy-to-use platform for us and we have it deployed for all of our properties. I use the Marketing component the most and we've had good success in creating engaging emails. The dynam...
What do you dislike or think could be improved?
Communication with the billing department could be better. We had some legacy invoices that we didn't even know about and our services were temporarily interrupted while it was being sorted out. Then once...
December 09, 2021
Revinate (Upsell) Review: Intuitive, very flexible design and great customer support
Digital Marketing from Luxury Hotels in Maspalomas (Spain)
What do you like most?
The many design + personalization options for the Mailings and Newsletters and the time we save to set up campaigns. The widget for adding reviews to our website and the widget for Newsletter suscribers ...
What do you dislike or think could be improved?
Concerning Mailings and with regards to the leisure hotels of our hotel collection, we believe it would be very useful to be able to also receive the data from alll travel compagnions too.
Pricing
Revinate hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Guide to Hotel Loyalty: How to successfully navigate the modern loyalty landscape
Hotel Covid-19 Recovery: How to Build a Marketing Strategy that Wins Bookings
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Digital Marketing from Luxury Hotels
The many design + personalization options for the Mailings and Newsletters and the time we save to set up campaigns. The widget for adding reviews to our website and the widget for Newsletter suscribers is easy to use a...