The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 88 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Blastness stands out with exclusive features like Mail Order Telephone Order (MOTO) Payments and Contactless Payments.
ROH shines in ease of use and client-friendly experience — especially for city-center properties (5.0/5), with exclusive features like Multi-Processor Gateway.
Side-by-side ratings based on 88 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 88 |
After analyzing 88 verified reviews, Blastness users most value its , while ROH users highlight ease of use and client-friendly experience, all-in-one workflow and organization, payment reminders and scheduled follow-ups. Click any theme to see what reviewers say.
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Ease of use and client-friendly experience
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All-in-one workflow and organization
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Payment reminders and scheduled follow-ups
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Document handling and post-sign workflow
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Integration gaps with hotel systems
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #4 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 15 reviews |
| Large (75-199 rooms) ▾ | — | #2 26 reviews |
| X-Large (200+ rooms) ▾ | — | #2 25 reviews |
By Property Type
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| Boutique ▾ | — | #1 36 reviews |
| Luxury ▾ | — | #2 37 reviews |
| Branded / Chain ▾ | — | #2 35 reviews |
| Extended Stay | — | #3 4 reviews |
By Region
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| North America ▾ | — | #2 68 reviews |
| Europe | — | #3 1 reviews |
Choosing between BlastnessPay and ROH means deciding on how you want to manage your hotel's payment processing. Both aim to simplify payments from booking to reconciliation, but they diverge significantly in market presence and operational feedback. BlastnessPay emphasizes automation across multiple sales channels with broad payment method acceptance, while ROH focuses on streamlining invoice scheduling and user-friendly payment management.
However, BlastnessPay currently lacks any public reviews or ratings, leaving its real-world performance unverified. ROH, with 66 recent reviews and a perfect ease-of-use score, presents a clearer picture of reliability and satisfaction. Given this, which payment platform truly fits your hotel’s needs?
If your hotel prioritizes a payment platform integrated tightly with a broad set of property management systems and highly customizable payment methods—including local and bank transfers—BlastnessPay might appeal due to its wide payment acceptance and multi-channel automation. However, without user feedback, you risk adopting unproven software.
In contrast, if you seek a solution proven by a sizable review base and praised for ease of use, real-time reporting, and recurring payments, ROH stands out. ROH suits hotels wanting quick onboarding, automated invoicing, and insightful notifications to reduce manual financial effort. For teams valuing operational efficiency and verified customer satisfaction, ROH is the stronger choice.
ROH scores an impressive 4.95 out of 5 on ease of use, supported by user comments highlighting its intuitive interface and minimal customer confusion. Hoteliers report that even guests find ROH’s payment processing straightforward, indicating smooth adoption by all parties. Onboarding at ROH is similarly rated highly at 4.92, reflecting a well-supported introduction process.
BlastnessPay, by contrast, has no available ratings or user reviews, so its ease of use remains unproven. Given the wealth of recent, positive feedback for ROH, your team will likely experience fewer hurdles implementing and navigating ROH’s platform.
Edge: ROH
ROH offers 14 unique features that BlastnessPay lacks, including Payment Splitting, Pay by Link, Partial Capture, Recurring Payments, and broad card acceptance like Apple Pay, Google Pay, Visa, Mastercard, and American Express. It also supports PCI compliance, multi-processor gateways, and authorization adjustments—critical for secure and flexible payment processing.
BlastnessPay shares only five features with ROH and offers no exclusive ones, limiting its differentiation. Without user feedback or feature innovation evidence, BlastnessPay's feature set appears less comprehensive. For hotels requiring advanced payment flexibility and security features, ROH clearly leads.
Edge: ROH
ROH impresses with a near-perfect customer support rating of 4.97, reinforced by user remarks praising its training and ongoing assistance. Reviewers mention feeling confident after onboarding and receiving quick help when needed, which is vital for smooth daily operations.
BlastnessPay lacks any customer support ratings or reviews, creating uncertainty about responsiveness or quality. Without firsthand accounts, relying on BlastnessPay’s support could be risky for hotels that need dependable vendor collaboration.
Edge: ROH
BlastnessPay connects with 17 verified partners, including major names like Oracle Hospitality, Upsellguru Gmbh, Asksuite, Mews, and Vertical Booking, offering a broader ecosystem for hotels using multiple platforms. ROH currently has only two verified partners, Oracle Hospitality and Stayntouch.
If integration variety is your priority, BlastnessPay’s wider partner network provides more options to extend your hotel’s tech stack. ROH’s limited integrations may restrict flexibility but focuses on deep integration with key hospitality systems.
Edge: BlastnessPay
No reviews exist for BlastnessPay, making it impossible to assess satisfaction or segment breakdowns. ROH boasts 66 reviews across diverse hotel types, including luxury (20%), resorts (13%), branded hotels (15%), and boutique hotels (6%). ROH consistently receives high ratings across these segments, with recent reviews confirming ongoing user satisfaction.
With no direct ratings for BlastnessPay, ROH emerges as the clearly preferred solution across hotel categories, backed by real, recent feedback.
Edge: ROH
BlastnessPay does not publicly share its pricing structure and offers no trial or flat monthly fees. This lack of transparency could complicate your budgeting and evaluation.
ROH charges a base price of $100, with no implementation fee or trial period. While not cheap, this clear pricing allows for upfront cost assessment. Both lack freemium or per-room pricing models, so cost-effectiveness depends on your hotel’s transaction volume and feature needs.
Not ideal if:
Not ideal if:
The core difference is that ROH offers a well-reviewed, feature-rich payment platform with strong customer support and a proven track record, while BlastnessPay positions itself as a wide-integration, multi-method payment automation tool but lacks any user reviews or ratings. This makes ROH the safer, more confident choice in today’s market.
Choose BlastnessPay if you need extensive integration options and diverse payment methods with a European focus, and you are comfortable with unverified software. Its connection to global financial infrastructure like Adyen is notable but unproven in user experience.
Choose ROH if you want a payment platform with 66 recent, high-rated reviews, exceptional ease of use (4.95/5), and advanced features like payment splitting, recurring payments, and extensive card acceptance. ROH’s transparent pricing and customer support further strengthen its position as the reliable option for hotels aiming to improve operational efficiency and guest satisfaction.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Workflow Automation
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| Refund Management | ||
| Pre-Authorizations | ||
| Payment Splitting | ||
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Payment Methods
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| Pay by Link | ||
| Gratuity Function | ||
| Partial Capture | ||
| Recurring Payments | ||
| Klarna Installment Plans | ||
| Accepts Apple Pay | ||
| Mail Order Telephone Order (MOTO) Payments | ||
| Accepts Google Pay | ||
| Installment Plans | ||
| Accepts Paypal | ||
| Accepts AliPay | ||
| Accepts WeChatPay | ||
| Accepts Visa | ||
| Accepts American Express | ||
| Contactless Payments | ||
| Accepts Discovery | ||
| Accepts Mastercard | ||
| Accepts Diners Club | ||
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Security & Fraud Prevention
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| Chargeback Management | ||
| Payment Tokenization | ||
| Pre-Authorizations | ||
| 3-D Secure Payments | ||
| PCI Compliance | ||
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Multi-Currency
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| Multi-Currency Settlements | ||
| Dynamic Currency Conversion (DCC) | ||
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Adjustments
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| Authorization Adjustments | ||
| Refund Management | ||
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Hardware
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| Elavon (Credit Card Processing) | ||
| TSYS (Credit Card Processing) | ||
| GlobalPayments (Credit Card Processing) | ||
| Vantiv (Credit Card Processing) | ||
| First Data (Credit Card Processing) | ||
| Heartland (Credit Card Processing) | ||
| Chase (Credit Card Processing) | ||
| Multi-Processor Gateway |
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"When we were new to ROH, a change in my finance team left our accounts receivable a mess—over a million dollars past due. I reached out to the ROH team in a panic, and they immedia..."
Unique capabilities
What hoteliers love
Reviewers repeatedly describe ROH as intuitive and easy for both staff and clients to use, with little training needed. They say that making payments,... Reviewers repeatedly describe ROH as intuitive and easy for both staff and clients to use, with little training needed. They say that making payments, signing documents, and reviewing booking information is straightforward for clients, which improves adoption and helps create a smoother guest experience.
A common theme is that ROH centralizes contracts, invoices, notes, signatures, and payments in one system instead of multiple tools or shared drives.... A common theme is that ROH centralizes contracts, invoices, notes, signatures, and payments in one system instead of multiple tools or shared drives. Users say this improves coordination across sales and service teams, keeps booking details organized, and lowers the risk of items getting lost in the shuffle.
Users frequently mention ROH’s automated reminders and the ability to schedule future payment correspondence as a major time saver. Reviewers say this... Users frequently mention ROH’s automated reminders and the ability to schedule future payment correspondence as a major time saver. Reviewers say this reduces manual chasing of deposits, keeps clients on track with due dates, and helps hotels protect cash flow with less staff effort.
Where hoteliers push back
A meaningful set of reviews calls out missing or incomplete integrations, especially with Delphi, Salesforce, Opera, PMS tools, and FDC. Users want le... A meaningful set of reviews calls out missing or incomplete integrations, especially with Delphi, Salesforce, Opera, PMS tools, and FDC. Users want less duplicate data entry and a real-time sync so ROH can fit more cleanly into existing hotel workflows.
Unique capabilities
It depends on your requirements. BlastnessPay and ROH share many core Payments Processing Software features, but each has unique capabilities. BlastnessPay offers 17 verified integration partners, while ROH offers 2. Review the feature comparison above to see where they differ before switching.
BlastnessPay: No. ROH: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blastness has an HT Score of 0 and ROH has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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