Roomatic vs. Xperium (formerly Repup): Which Is Right for You?

Updated May 15, 2026  ·  19 verified reviews analyzed

TLDR

We analyzed 19 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Roomatic shines in ease of use .

Xperium shines in customer support and ROI , with exclusive features like Reporting Dashboard and Corporate Reporting.

See the full breakdown below ↓

How Does Roomatic Compare to Xperium (formerly Repup)?

Side-by-side ratings based on 19 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
80%
90%
Ease of Use
5.0/5
4.5/5
Customer Support
0.0/5
4.7/5
Value for Money
2.0/5
4.7/5
Starting Price Contact sales Contact sales
Verified Reviews 1 18

Roomatic vs Xperium: Rankings by Hotel Segment

How each product ranks among Reputation Management vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Roomatic Roomatic Xperium Xperium
Small (10-24 rooms) #10 6 reviews
Mid-Size (25-74 rooms) #21 1 reviews #13 8 reviews
Large (75-199 rooms) #12 2 reviews
X-Large (200+ rooms) #14 1 reviews

By Property Type

Segment Roomatic Roomatic Xperium Xperium
Boutique #22 0 reviews #10 9 reviews
Luxury #24 0 reviews #11 6 reviews
Branded / Chain #19 1 reviews #14 5 reviews
Extended Stay #16 1 reviews

By Region

Segment Roomatic Roomatic Xperium Xperium
North America #17 1 reviews #14 1 reviews
Europe #24 0 reviews #20 0 reviews
Asia Pacific #4 11 reviews

How Much Do Roomatic and Xperium (formerly Repup) Cost?

Reputation Management pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Roomatic Roomatic Xperium Xperium

Which Features Does Roomatic Have That Xperium (formerly Repup) Doesn't (and Vice Versa)?

According to HTR's product database, Roomatic and Xperium (formerly Repup) share 0 features. Here are the key differences — features one has that the other lacks.

Feature Roomatic Roomatic Xperium Xperium
Alerts & Notifications
Competitive Intelligence
Corporate Reporting
Mobile Accessibility
Reporting Dashboard
Workflow Management

Roomatic vs Xperium: The Bottom Line

Roomatic
Roomatic
4.0/5 from 1 reviews

Ranks higher for

US #13 vs #15
5.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Xperium
Xperium
4.5/5 from 18 reviews

Ranks higher for

Mid-Size (25-74 rooms) #13 vs #21
Boutique #10 vs #22
Branded / Chain #14 vs #19
City Center Hotels #11 vs #25

Unique capabilities

Reporting Dashboard Alerts & Notifications Corporate Reporting Mobile Accessibility Workflow Management
4.7/5 ease of use 4.8/5 support 10 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Xperium 4.8 vs 4.0 (+0.8)
Ease of Use Roomatic 5.0 vs 4.7 (+0.3)
Customer Support Xperium 4.8 vs 0.0 (+4.8)
Value for Money Xperium 4.7 vs 2.0 (+2.7)
Onboarding Xperium 4.7 vs 3.0 (+1.7)

Frequently Asked Questions About Roomatic vs Xperium (formerly Repup)

Can Roomatic replace Xperium (formerly Repup)?

It depends on your requirements. Roomatic and Xperium (formerly Repup) share many core Reputation Management features, but each has unique capabilities. Roomatic offers 0 verified integration partners, while Xperium (formerly Repup) offers 10. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Roomatic leads in ease of use at 5.0/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Roomatic or Xperium (formerly Repup) offer a free plan?

Roomatic: No. Xperium (formerly Repup): No. Neither product currently offers a free tier. Most Reputation Management vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Roomatic and Xperium (formerly Repup)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Roomatic has an HT Score of 0 and Xperium has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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