roommaster booking engine vs. Travelocity:
Which Is Right for You?

The Decision

Choosing between RoomMaster Booking Engine by RoomMaster and Travelocity can significantly impact your hotel's direct booking volume and operational efficiency. Both aim to streamline reservations but target different aspects of the booking process; RoomMaster, primarily a dedicated hotel booking engine, focuses on direct reservations and revenue optimization. In contrast, Travelocity, an online travel agency platform, offers broader travel booking capabilities, including flights and packages. Which aligns better with your hotel’s strategic goals?

Is RoomMaster or Travelocity Better for Hotels?

RoomMaster’s booking engine is tailored specifically for hotels seeking to convert website visitors into direct bookings through features like interactive rate calendars and upselling opportunities. Its focus on hotel website integration and customizable options has earned it a strong reputation, with a 4.31/5 overall rating based on 70 reviews, the majority of which are recent and positive.

Travelocity, on the other hand, is an expansive travel platform with no dedicated hotel booking engine, making it less suitable if your goal is to improve direct revenue. Its absence of recent reviews or ratings suggests it’s less actively adopted within the hotel industry. Are you looking to boost direct bookings, or do you need a broad travel booking solution?

RoomMaster vs Travelocity: Which Should Your Hotel Choose?

If your hotel prioritizes increasing direct reservations, especially through your website, RoomMaster’s specialized booking engine is the clear choice. It offers features like multi-lingual support, loyalty program integration, and rate plan comparisons, making it ideal for hotels seeking a customizable and revenue-focused solution.

Choose Travelocity if your team needs an all-in-one platform for managing various travel components like flights, cars, and vacation packages, and less focus on direct hotel bookings. However, given its lack of verified reviews or active user feedback in the hotel space, it’s less proven for hotel-specific needs.

Is RoomMaster or Travelocity Easier to Use?

RoomMaster’s user interface has an average rating of 4.43/5, with many reviewers praising its intuitive design that simplifies staff training and daily operations. Hotels report that both new and seasoned staff can quickly navigate the system, reducing onboarding time and minimizing errors.

Travelocity’s platform scores no reviews or ratings from hotels, so its ease of use and onboarding quality are unverified within this context. Its consumer-facing travel site is known for simplicity, but that doesn’t necessarily translate to hotel staff efficiency. Edge: RoomMaster.

Which Has Better Features: RoomMaster or Travelocity?

RoomMaster’s booking engine includes 32 unique features tailored for hotels, such as mobile responsiveness, wedding and corporate booking modules, pooled inventory, automated reporting, loyalty integrations, multi-currency, and GDPR compliance. These functionalities support revenue growth and operational flexibility.

Travelocity, on the other hand, offers no dedicated hotel booking features. It primarily provides search, comparison, and booking tools for a broad travel market, not hotel-specific functionalities. The clear advantage: RoomMaster’s comprehensive hotel-focused features. Edge: RoomMaster.

Which Has Better Customer Support: RoomMaster or Travelocity?

RoomMaster’s support team averages 4.16/5, with many users citing quick, helpful assistance and easy troubleshooting. One review states, "Support is responsive and helpful, making the software easier to implement and maintain," highlighting strong ongoing assistance.

Travelocity, as an online travel agency platform, has no specific hotel support ratings or reviews. Its customer service is geared toward end consumers for travel bookings rather than hotel operators. Based on available data, RoomMaster’s dedicated support is significantly more reliable. Edge: RoomMaster.

Which Has More Integrations: RoomMaster or Travelocity?

RoomMaster boasts a verified list of 56 partners, including Sage, GuestCentric, Inntopia, and Otelier, enabling extensive integration with reservation systems, PMS, and distribution channels. This flexibility simplifies operational workflows and channel management.

Travelocity, lacking verified integrations with hotel systems, functions primarily as a standalone online platform. Its limited or non-existent direct integration options make it less adaptable for hotel operators. Edge: RoomMaster.

Which Do Hoteliers Rate Higher: RoomMaster or Travelocity?

RoomMaster’s reviews reflect high satisfaction across diverse hotel segments, with a 4.21/5 average score from 65 reviews and recent feedback emphasizing ease of use and support. Boutique hotels, motels, and resorts particularly appreciate its operational tools.

Travelocity has no recent hotel-specific reviews or ratings, indicating minimal direct hotel user feedback. Its consumer-oriented platform lacks hotel operator ratings, making RoomMaster the more trusted choice in terms of hotel-specific satisfaction. Edge: RoomMaster.

How Much Do RoomMaster and Travelocity Cost?

RoomMaster’s booking engine is priced at a $500 one-time base fee, with no freemium or subscription plans mentioned. Pricing includes setup, with additional costs potentially for custom integrations or advanced features.

Travelocity does not list specific pricing for its services tailored to hotels, as it mainly functions as an end-user booking platform. Its lack of transparency and hotel-specific pricing suggests it’s not designed for direct hotel sales. For hotel operators, RoomMaster’s clear pricing structure offers better value.

What Type of Hotel Should Use RoomMaster?

• Hotels aiming to increase direct bookings through their website.
• Properties seeking a customizable booking engine with multi-lingual, multi-currency, and loyalty features.
• Hotels that want to integrate seamlessly with PMS and distribution channels.
• Teams looking to reduce OTA commissions and improve revenue management.

Not ideal if your hotel mainly relies on third-party OTAs without a focus on direct reservations. Also, not suitable if your team prioritizes a broad online travel platform for all travel needs.

What Type of Hotel Should Use Travelocity?

• Hotels that want to offer broad travel packages, including flights and rental cars, alongside hotel bookings.
• Properties seeking a platform to reach a wider consumer audience via an established OTA.
• Hotels with limited internal resources for website customization or direct booking management.

Not ideal if your primary goal is to enhance direct reservations or have a dedicated booking engine. Also, unsuitable if your hotel needs deep integration with property management systems.

RoomMaster vs Travelocity: The Bottom Line for Hotels

RoomMaster’s core strength lies in its hotel-specific booking engine, with a proven track record, extensive features, and high user satisfaction. Its focus on direct reservations and operational integration makes it the preferred choice for hotels aiming to maximize revenue through their websites.

Travelocity, as an online travel agency platform, offers a broad travel booking experience but lacks hotel-specific features and recent reviews. Its limited integration options and absence of dedicated hotel support make it less suitable for property operators focused on direct bookings.

If your priority is boosting direct reservations and operational control, RoomMaster is the clear winner. If your hotel benefits from broad travel offerings and visibility through an established OTA, consider Travelocity—but be aware of its lesser hotel-specific utility.

In summary:

• For direct booking growth, operational control, and hotel-specific features, choose RoomMaster.
• For broad travel options and extensive consumer reach, Travelocity might be suitable, though its hotel-specific support remains unverified.

Given the strong recent reviews, high ratings, and extensive features, RoomMaster stands out as the more reliable, proven choice for hotel operators committed to direct reservations and operational efficiency.