roommaster channel manager vs. Shiji Horizon Distribution: Which Is Right for You?

Updated May 15, 2026  ·  38 verified reviews analyzed

TLDR

We analyzed 38 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

roommaster shines in ease of use and customer support , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.

Shiji Group shines , with exclusive features like Multi-lingual.

See the full breakdown below ↓

How Does roommaster channel manager Compare to Shiji Horizon Distribution?

Side-by-side ratings based on 38 verified hotelier reviews on HTR.

HTScore
76
0
Likelihood to Recommend
86%
0%
Ease of Use
4.4/5
0.0/5
Customer Support
4.0/5
0.0/5
Value for Money
4.2/5
0.0/5
Starting Price From $300/mo Contact sales
Verified Reviews 38 0

What Are the Pros and Cons of roommaster channel manager vs Shiji Horizon Distribution?

After analyzing 38 verified reviews, roommaster users most value its ease of use, while Shiji Group users highlight . Click any theme to see what reviewers say.

roommaster roommaster Shiji Group Shiji Group
Pros
+ Ease of Use
Cons
Support Responsiveness
Product Value and Competitiveness
Customer Service Improvement

roommaster vs Shiji Group: Rankings by Hotel Segment

How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment roommaster roommaster Shiji Group Shiji Group
Small (10-24 rooms) #19 12 reviews
Mid-Size (25-74 rooms) #15 17 reviews #35 0 reviews
Large (75-199 rooms) #21 2 reviews #32 0 reviews
X-Large (200+ rooms) #23 0 reviews

By Property Type

Segment roommaster roommaster Shiji Group Shiji Group
Boutique #20 12 reviews #37 0 reviews
Luxury #27 4 reviews #37 0 reviews
Branded / Chain #19 9 reviews #38 0 reviews
Extended Stay #24 3 reviews

By Region

Segment roommaster roommaster Shiji Group Shiji Group
North America #5 27 reviews #23 0 reviews
Europe #29 1 reviews #34 0 reviews
Middle East #17 0 reviews

How Much Do roommaster channel manager and Shiji Horizon Distribution Cost?

Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

roommaster roommaster Shiji Group Shiji Group
Starting Price From $300/mo

Which Features Does roommaster channel manager Have That Shiji Horizon Distribution Doesn't (and Vice Versa)?

According to HTR's product database, roommaster channel manager and Shiji Horizon Distribution share 6 features. Here are the key differences — features one has that the other lacks.

Feature roommaster roommaster Shiji Group Shiji Group
2-way real time integrations
Bulk Updates & Multiple Restrictions
Centralized user & role management
Multi-Currency Support
Multi-lingual
PMS connectivity
Support for Weekly & Monthly Rates

Real-World Results: roommaster vs Shiji Group by Business Goal

We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
roommaster Harrison Group Mid-Size
+ Outcome 1: 50% Time Savings
+ Outcome 2: Streamlined Guest Check-In
+ Outcome 3: Real-Time Revenue Insights

"Beginning of each shift, our staff pulls up the dashboard which gives the arrivals, the checkouts, the list of who’s coming in, how many rooms we have as far as dirty, clean, out o..."

Stacy Dadson
Stacy Dadson
General Manager
Shiji Group Shiji Group

No published case study for this goal yet.

Improve Guest Experience
roommaster Nuvo Suites Large
+ Improved Efficiency: The front desk team experienced immediate improvements in check-in times and overall operational efficiency.
+ Enhanced Guest Satisfaction: The introduction of mobile key access and other advanced features contributed to a more convenient and modern guest experience.
+ Increased Revenue: With roomMaster PMS operations, NUVO Suites introduced upselling features, such as premium room upgrades and late check-outs, resulting in a boost in revenue.

"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."

Jorge Venegas
Jorge Venegas
NUVO Suites’ general manager
Shiji Group Shiji Group

No published case study for this goal yet.

roommaster vs Shiji Group: The Bottom Line

roommaster
roommaster
4.3/5 from 38 reviews

What hoteliers love

Ease of Use 100% positive

Room Master is praised for being easy to learn and straightforward, which supports quicker staff training and smoother operations.

Where hoteliers push back

Support Responsiveness 75% negative

Despite overall improvement, after-hours support remains a critical concern. Users report unresponsiveness to messages during non-business hours, caus... Despite overall improvement, after-hours support remains a critical concern. Users report unresponsiveness to messages during non-business hours, causing frustration.

Product Value and Competitiveness 67% negative

Some users feel that the software's value proposition has diminished as the company seems to not invest in the product like before, making it less com... Some users feel that the software's value proposition has diminished as the company seems to not invest in the product like before, making it less competitive against other solutions.

Ranks higher for

Large (75-199 rooms) #21 vs #32
Mid-Size (25-74 rooms) #15 vs #35
Boutique #20 vs #37
Branded / Chain #19 vs #38

Unique capabilities

PMS connectivity Multi-Currency Support 2-way real time integrations Centralized user & role management Bulk Updates & Multiple Restrictions
4.4/5 ease of use 4.0/5 support 56 integrations
Visit Website
Shiji Group
Shiji Group
0.0/5 from 0 reviews

Unique capabilities

Multi-lingual
0.0/5 ease of use 0.0/5 support 64 integrations
Visit Profile

Where the ratings diverge most

Overall Rating roommaster 4.1 vs 0.0 (+4.1)
Ease of Use roommaster 4.4 vs 0.0 (+4.4)
Customer Support roommaster 4.0 vs 0.0 (+4)
Value for Money roommaster 4.3 vs 0.0 (+4.3)
Onboarding roommaster 4.2 vs 0.0 (+4.2)

Frequently Asked Questions About roommaster channel manager vs Shiji Horizon Distribution

Can roommaster channel manager replace Shiji Horizon Distribution?

It depends on your requirements. roommaster channel manager and Shiji Horizon Distribution share many core Channel Managers features, but each has unique capabilities. roommaster channel manager offers 56 verified integration partners, while Shiji Horizon Distribution offers 64. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. roommaster channel manager leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do roommaster channel manager or Shiji Horizon Distribution offer a free plan?

roommaster channel manager: No. Shiji Horizon Distribution: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank roommaster channel manager and Shiji Horizon Distribution?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. roommaster has an HT Score of 76 and Shiji Group has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information