The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 29 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RoomOrders shines in ease of use and customer support , with exclusive features like Credit Card Payments and Payments Integrations.
sunday shines .
Side-by-side ratings based on 29 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 29 | 0 |
After analyzing 29 verified reviews, RoomOrders users most value its ease of use, customer feedback and improvements, contactless ordering, while sunday users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of use
▾
|
|
|
+
Customer feedback and improvements
▾
|
|
|
+
Contactless ordering
▾
|
|
|
+
Critical aspects
▾
|
|
| Cons | |
How each product ranks among Mobile Ordering & Room Service vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | #8 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 9 reviews | — |
| Large (75-199 rooms) ▾ | #5 10 reviews | — |
| X-Large (200+ rooms) | #7 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #6 11 reviews | — |
| Luxury ▾ | #5 18 reviews | — |
| Branded / Chain ▾ | #7 15 reviews | — |
| Extended Stay | #4 4 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #6 3 reviews | — |
| Europe ▾ | #3 22 reviews | — |
When choosing between RoomOrders and sunday, your hotel must consider what specific challenges you're aiming to solve. RoomOrders provides a comprehensive, feature-rich mobile ordering system geared toward enhancing on-site F&B experiences, while sunday focuses solely on streamlining the checkout process at restaurants. Both serve the hospitality industry, but their core functionalities differ significantly, which impacts their fit for your property’s needs.
Your decision hinges on whether you prioritize integrated room service and F&B management or a quick, contactless payment solution. Does your hotel need a full-fledged digital F&B ecosystem, or just a fast, efficient way to process payments? Understanding these distinctions will determine the better fit.
RoomOrders and sunday serve different hotel operational needs. RoomOrders addresses the end-to-end digital food and beverage experience, with features like menu management, contactless ordering, upselling, and integrations with POS systems, making it ideal for hotels seeking to modernize their F&B offerings. Conversely, sunday is a simple payment tool designed to reduce wait times at restaurants, focusing on quick, contactless transactions without extensive order management capabilities.
RoomOrders’s extensive feature set—22 unique functionalities including QR codes, NFC, delivery logistics, and guest re-ordering—makes it a versatile solution for hotels wanting to streamline multiple guest touchpoints. sunday’s singular focus on fast payment processing makes it less suitable if your property aims to upgrade its entire F&B ecosystem.
Given the ratings, RoomOrders boasts a 4.79/5 overall with 28 reviews and a 94% likelihood to recommend, indicating strong user satisfaction. sunday has no recent reviews or ratings, diminishing confidence in its current support and functionality.
Is your hotel looking for a comprehensive solution that covers multiple aspects of F&B and guest engagement? Or do you only need a quick, contactless payment method? The answer will guide your choice.
If your hotel needs a full-service digital F&B ecosystem, go with RoomOrders. It’s suited for properties aiming to enhance in-room dining, curbside pickup, delivery, and multi-venue ordering, especially if they want to integrate with existing POS systems and support outsourcing to local vendors. Its wide regional presence and positive reviews across diverse hotel types make it a robust choice.
If, however, your hotel primarily requires a fast, easy contactless payment system to reduce queues and improve guest flow at restaurants, sunday could be a candidate. But with no recent reviews or evidence of ongoing support, its suitability is questionable.
For hotels that want a scalable, feature-rich platform capable of supporting complex operations and guest engagement, RoomOrders emerges as the clear winner. Its extensive functionalities and proven market presence outweigh sunday’s minimal focus and lack of recent user feedback.
RoomOrders’s UI score of 4.89/5 and onboarding rating of 4.68/5 reflect high usability and efficient implementation based on existing reviews. Hoteliers report it as simple for staff and guests to adopt, with many praising its intuitive interface and reliable support.
sunday’s lack of recent reviews and ratings means we can't definitively assess its ease of use. Given its focus on QR code payments, the process may be straightforward, but without confirmed user feedback, confidence in its usability remains lower.
Edge: RoomOrders.
RoomOrders offers 22 exclusive features, including web-based interfaces, QR codes, NFC, digital menus, contactless payments, POS integrations, delivery logistics, in-venue ordering, guest re-ordering, upselling, and cross-venue payment splitting. These enable a broad range of operational enhancements from menu management to multi-channel payments.
sunday’s core feature is QR code-based contactless payments, with no additional functionalities listed. It doesn’t provide order management, menu customization, or integration capabilities.
RoomOrders’s extensive feature set makes it the more versatile platform for hotels seeking a comprehensive F&B solution.
Edge: RoomOrders.
RoomOrders maintains a strong support reputation, with a 4.86/5 support rating and glowing reviews citing quick, attentive responses from staff. Hoteliers mention that customer service is “first class,” with prompt responses to inquiries and ongoing improvements based on feedback.
sunday, lacking recent reviews, offers no clear evidence of support quality. This absence raises questions about ongoing responsiveness and customer service.
Edge: RoomOrders.
RoomOrders is verified to integrate with Stripe for payments and has one additional partner, indicating some level of integration capability. It also supports multiple POS systems and offers off-property vendor management, making it adaptable for complex hotel environments.
sunday has no verified integrations listed, limiting its ability to connect with existing hotel management or payment systems. Without integrations, operational efficiency could be hindered.
Edge: RoomOrders.
RoomOrders’s 4.79/5 rating, backed by 28 reviews, indicates high satisfaction across various hotel segments, especially resorts, which score a perfect 5/5. Hotels appreciate its ease of use, reliability, and feature set.
sunday has no available recent reviews or ratings, making it impossible to assess user satisfaction confidently.
Edge: RoomOrders.
Pricing information for both platforms is unavailable, suggesting that they might be custom quotes or that pricing is not publicly disclosed. However, RoomOrders explicitly does not offer a freemium or trial, indicating a potential investment requirement.
Given the lack of pricing data, your hotel may need to contact vendors directly for quotes, but the clear difference is that RoomOrders has a transparent, no-trial policy, whereas sunday’s pricing remains uncertain.
Not ideal if:
Not ideal if:
RoomOrders and sunday target different operational needs. RoomOrders is a detailed, multi-featured F&B management system designed to elevate your entire guest dining experience. It is suitable for hotels that want a scalable, integrated solution capable of supporting multiple outlets and complex workflows.
sunday, with its single focus on quick payments, might appeal to venues prioritizing speed and guest flow in a limited context. However, the lack of recent reviews and broader feature set makes it a less compelling choice for most hotels.
If your hotel aims to modernize its F&B operations and offer personalized, contactless experiences, RoomOrders is the clear leader based on current reviews, features, and support. For simple, standalone payment needs, sunday could suffice but carries more risk without recent user validation.
In conclusion, prioritizing the product with the most recent, positive feedback and a broader feature set, RoomOrders stands out as the more reliable, versatile choice for hotels looking to enhance guest engagement and operational efficiency.
Mobile Ordering & Room Service pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|---|
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
|
|
|---|---|---|
|
▾
Digital Menus
|
|
|
| White-label App | ||
| Upselling | ||
| Cross Venue Payment Splitting | ||
| Guest Re-Ordering | ||
| Multi-Menu Ordering | ||
| In-Venue Ordering | ||
| Digital Menu | ||
| QR Codes | ||
| Web Based (Appless) | ||
|
▾
Ordering
|
|
|
| Ordering Scheduling | ||
| Loyalty Program Integrations | ||
| Tipping | ||
| Contactless Ordering | ||
| Cross Venue Payment Splitting | ||
| Guest Re-Ordering | ||
| Multi-Menu Ordering | ||
| In-Venue Ordering | ||
| QR Codes | ||
| POS Integration | ||
|
▾
Payments
|
|
|
| Payments Integrations | ||
| Google Pay | ||
| Cross Venue Payment Splitting | ||
| Credit Card Payments | ||
| Apple Pay | ||
| Near Field Contact (NFC) | ||
| PMS Integration | ||
| POS Integration | ||
|
▾
Delivery & Logistics
|
|
|
| Delivery (3rd Party) | ||
| Delivery Logistics (In-house) | ||
| Curbside Pickup | ||
| Off-Property Vendor Management |
What hoteliers love
RoomOrders is praised for its user-friendly interface, both for staff and guests, making it easy to set up, manage, and use without extensive training... RoomOrders is praised for its user-friendly interface, both for staff and guests, making it easy to set up, manage, and use without extensive training.
RoomOrders has been responsive to customer feedback and improvements, quickly addressing issues and implementing changes to meet user needs.
RoomOrders has excelled during the pandemic due to its contactless ordering feature, which has been crucial for maintaining guest safety and enhancing... RoomOrders has excelled during the pandemic due to its contactless ordering feature, which has been crucial for maintaining guest safety and enhancing customer experience.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RoomOrders and sunday share many core Mobile Ordering & Room Service features, but each has unique capabilities. RoomOrders offers 1 verified integration partners, while sunday offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomOrders leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RoomOrders: No. sunday: No. Neither product currently offers a free tier. Most Mobile Ordering & Room Service vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RoomOrders has an HT Score of 22 and sunday has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property