Serve guests in the safest and fastest way possible: Digitally!
RoomOrders
4.7 (29 REVIEWS)
HT Score
28 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
RoomOrders
Ranked 5 (out of 45) in Mobile Ordering & Room Service
RoomOrders is a web-based solution that interconnects a guest with hospitality providers via their mobile phones, allowing them to order and pay from virtually anywhere.
94% recommended by 22 hotels
RoomOrders is popular in Croatia with 11 hoteliers leaving an average rating of 11.
Ratings Summary
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, RoomOrders is the #8 most trending product in the Mobile Ordering & Room Service category (out of 45) and the #355 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreRoomOrders’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About RoomOrders
Founded in 2018 | Headquarters in Newark (United States) | 19 employees
A global leader in digital hotel and resort F&B ecosystems, RoomOrders interconnects a guests smart phone with hotel on-site facilities - like kitchens, restaurants, gift shops, golf courses, camping grounds, rooftops, pool-sides and marinas - as well as surrounding vendors, from restaurants to fresh food markets, pharmacies, beauty and wellness, dry cleaners, casinos and tourist attractions.
Capabilities
RoomOrders doesn’t have any benefits or use cases available
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Pricing
Pricing Available By Request
RoomOrders has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare RoomOrders to Top Alternatives
Offer personalized dining experiences to guests and take orders through Easyway to drive ancillary revenue.
To make time for what matters.
Want to find out if RoomOrders is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Popularity by Segment
Size
1 | X-Small (1-9 room)
1 | Medium (25-74 room)
5 | Large (75-199 room)
10 | X-Large (200+ room)
Country
11 | Croatia
3 | Australia
3 | Montenegro
3 | United States of America
2 | Spain
2 | Ukraine
2 | Serbia
1 | Italy
1 | Greece
1 | United Kingdom
Type
14 | Branded Hotels
11 | Luxury Hotels
4 | Resorts
3 | Boutiques
2 | Limited Service & Budget Hotels
1 | Bed & Breakfast & Inns
1 | Hostels
1 | RV Parks & Campgrounds
Region
23 | Europe
3 | North America
3 | Oceania
Category
29 | Mobile Ordering & Room Service
Hotelier Rating
9
User Friendly & Easy Set Up!
Director of Restaurants from 100 to 199 room Branded Hotel in East Whiteland Township (United States of America)
Verified
3 years ago
Very efficient, specifically during Covid-19. Set up & updating features are extremely easy to learn. Ability to upsell items & add images is a great feature. Our guests are very happy with ease of use & ability to have "no contact" room service. Roomorders.com customer service has been friendly, reliable & quick to fix/address an issue...
United States of America
United States of America
Director of Restaurants
Large Hotel
10
Fast, effective and great!
Country manager from 100 to 199 room Bed & Breakfast & Inn in Zagreb (Croatia)
Verified
3 years ago
Appreciate the easy and safe ordering method which only helps with my busy schedule. Also supports all safety measures in place from country to country
Croatia
Croatia
Country manager
Large Hotel
10
RoomOrders has helped us increase F&B revenue without hiring additional staff
Owner from in Zagreb (Croatia)
Verified
3 years ago
We streamlined our ordering and delivery processes, reduced losses due to walkouts, and improved revenues with the built-in upselling feature. The RoomOrders team is always quick and helpful to address all our concerns.
Croatia
Croatia
Owner
10
The future is now
General Manager and Board Member from 100 to 199 room Limited Service & Budget Hotel in Dubrovnik (Croatia)
Verified
3 years ago
Due to covid-19, the value of digital products like RoomOrders has been accelerated. Contactless ordering is an added bonus during these strange times and must not be overlooked, for guest experience and customer safety.
Croatia
Croatia
General Manager and Board Member
Large Hotel
10
Fantastic Platform
General Manager from Branded Hotel in Boston (United States of America)
Verified
3 years ago
RoomOrders has been such an easy to use platform for our business especially now, during these unprecedented times. The flexibility of the software has allowed us to make changes and updates to our menu seamlessly. The support staff at RoomOrders is the true shining star. If ever we had questions or needed assistance with the software, I wa...
United States of America
United States of America
General Manager
10
While the whole world goes digital, we sometimes lose track...
Executive Assistant Manager from Luxury Hotel in (Montenegro)
Verified
3 years ago
While the whole world goes digital, we sometimes lose track...of keeping the the customer experience centric. Roomorders is different. With its core for interacting and working on any device of our clients, an individualized app one has to install becomes redundant. The guests are using what they anyway use all the time, their very own devi...
Montenegro
Montenegro
Executive Assistant Manager
10
Hilton Kyiv - RoomOrders
Director of Operations from 200 to 499 room Branded Hotel in Kyiv (Ukraine)
Verified
3 years ago
We have been using room orders since a while now due to Covid-19 as we had to go to contactless menus.
Not only is it efficient, easy and practical to use for both team members and guests, I believe that when Covid-19 is in the past we will continue to use it as it allows flexibility; immediate changes to the menu whenever needed and save...
Ukraine
Ukraine
Director of Operations
X-Large Hotel
10
the perfect element to add especially during these times
CEO from Limited Service & Budget Hotel in Split (Croatia)
Verified
3 years ago
The response from our guests has been very positive. I like how it is extremely efficient, easy to use and has been especially handy during these times to also offer as a"contactless menu" option
Croatia
Croatia
CEO
10
Effeciancy for orders
Director from Boutique in Split (Croatia)
Verified
3 years ago
Room orders is especially great for our regular customers who know there order and dont need to wait for a waiter to serve them. It hasincreased the turn around of our tables .
Croatia
Croatia
Director
10
Owner
Owner from Branded Hotel in Boston (United States of America)
Verified
3 years ago
Very simple to use. Our customers were extremely happy and we increased our sales. It’s easy to track the order and build database.
United States of America
United States of America
Owner
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
I believe this service is a great service for hoteliers and guests as well. It's a win-win for both parties because it's convenient, easy to use and has a lot of options. I think more hotels should try it out.
Showing all answers to: "What does this product or service do well?"
I believe this service is a great service for hoteliers and guests as well. It's a win-win for both parties because it's convenient, easy to use and has a lot of options. I think more hotels should try it out.
Question:
What differentiates this product or service from the competition?
Answer:
It's easy to use, the design looks nice and it's one of a kind. I believe what makes it different is that their UX is different and friendly. People like easy experiences and convenience is above all.
Showing all answers to: "What differentiates this product or service from the competition?"
It's easy to use, the design looks nice and it's one of a kind. I believe what makes it different is that their UX is different and friendly. People like easy experiences and convenience is above all.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I believe a hotelier should try it at least for 30 days to see for himself. It doesn't matter what most people say, it needs to fit your needs so I recommend you try it out and see it for yourself. Otherwise, you will be wondering.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I believe a hotelier should try it at least for 30 days to see for himself. It doesn't matter what most people say, it needs to fit your needs so I recommend you try it out and see it for yourself. Otherwise, you will be wondering.
Recommended by
Alexander Novicov
CEO
@
IQD
Alexander Novicov
CEO
@
IQD
Are you a consultant or vendor that recommends RoomOrders?
Leave a recommendation
Integrations
Need help with an integration?
SPONSORED
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
|
Stripe
100% recommended by 2 hotels |
Payments Processing Software
|
|
|
This integration hasn’t been verified by Xero yet.
Xero
0% recommended by 0 hotels |
Finance & Accounting Software
|
Support
Unverified
RoomOrders has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Flexkeeping
Mobile Ordering & Room Service
4.9 (166 REVIEWS)
Easyway
Mobile Ordering & Room Service
4.8 (279 REVIEWS)
AeroGuest
Mobile Ordering & Room Service
4.7 (15 REVIEWS)
SPONSORED
Users also recommend shows related products from Premium Members that come most recommended by hoteliers with high HT Scores.
Learn More
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Sponsored by
SABA Hospitality
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .