Ranked 4 (out of 36) in Mobile Ordering & Room Service
Mobile Ordering & Room Service
RoomOrders is a web-based solution that interconnects a guest with hospitality providers via their m...
Ranked #4 out of 36 in Mobile Ordering & Room Service
RoomOrders’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreA global leader in digital hotel and resort F&B ecosystems, RoomOrders interconnects a guests smart phone with hotel on-site facilities - like kitchens, restaurants, gift shops, golf courses, camping grounds, rooftops, pool-sides and marinas - as well as surrounding vendors, from restaurants to fresh food markets, pharmacies, beauty and wellness, dry cleaners, casinos and tourist attractions.
RoomOrders is a cloud-based menu that brings hospitality into the Low Touch Economy by contactless orders and payments of goods and services. Your customer may...
RoomOrders doesn’t have any verified integrations. Check back later for new RoomOrders integrations.
94% recommend
General Manager from Branded Hotels
-simple and user friendly - easy content management -prompt reliable systems suuport -program streamlines room service ordering, minimizing error in order taking -great data repository for analytics
Owner from Luxury Hotels
Very simple to use. Our customers were extremely happy and we increased our sales. It’s easy to track the order and build database.
Owner
So far so good. We enjoy working with this new technology at our disposal and are excited about new functionalities to be added in the near future!
General Manager from Luxury Hotels
RoomOrders is an innovative platform for this industry. We have no feedback for improvements at this time! Keep up the good work!
Executive Chef from Branded Hotels
My experience with RoomOrders was great. The team at the RoomOrders were proactive, customer-focused. They really listen and understand our needs and we worked together to create the best possible version that worked for...
What does this product or service do well?
I believe this service is a great service for hoteliers and guests as well. It's a win-win for both parties because it's convenient, easy to use and has a lot of options. I think more hotels should try it out.
by Alexander Novicov (IQD) on November 24, 2020
What differentiates this product or service from the competition?
It's easy to use, the design looks nice and it's one of a kind. I believe what makes it different is that their UX is different and friendly. People like easy experiences and convenience is above all.
by Alexander Novicov (IQD) on November 24, 2020
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
I believe a hotelier should try it at least for 30 days to see for himself. It doesn't matter what most people say, it needs to fit your needs so I recommend you try it out and see it for yourself. Otherwise, you will be wondering.
by Alexander Novicov (IQD) on November 24, 2020
Powerful order and pay dining experiences; guests come first
Room Service and all outlets Mobile Order and Payment Solutions
This vendor is 68% below the category average..
This vendor has fewer recent reviews than average compared to other top Mobile Ordering & Room Service providers. It is advised that you ask for recent references before proceeding.
December 09, 2020
Country manager from Bed & Breakfast & Inns in Zagreb (Croatia)
Appreciate the easy and safe ordering method which only helps with my busy schedule. Also supports all safety measures in place from country to country
Would be great to see this service in all industries given the situation with the global pandemic. Happy to have experienced this
December 09, 2020
Director of Restaurants from Branded Hotels in East Whiteland Township (United States of America)
Very efficient, specifically during Covid-19. Set up & updating features are extremely easy to learn. Ability to upsell items & add images is a great feature. Our guests are very happy with ease of use...
We are awaiting ability to integrate with POS - which is in the works. This would enhance our program & take it to the next level!
December 03, 2020
Owner in Zagreb (Croatia)
We streamlined our ordering and delivery processes, reduced losses due to walkouts, and improved revenues with the built-in upselling feature. The RoomOrders team is always quick and helpful to address al...
So far so good. We enjoy working with this new technology at our disposal and are excited about new functionalities to be added in the near future!
December 01, 2020
General Manager from Luxury Hotels in Boston (United States of America)
RoomOrders has been such an easy to use platform for our business especially now, during these unprecedented times. The flexibility of the software has allowed us to make changes and updates to our menu s...
RoomOrders is an innovative platform for this industry. We have no feedback for improvements at this time! Keep up the good work!
December 01, 2020
General Manager and Board Member from Luxury Hotels in Dubrovnik (Croatia)
Due to covid-19, the value of digital products like RoomOrders has been accelerated. Contactless ordering is an added bonus during these strange times and must not be overlooked, for guest experience and ...
Nothing at the moment. I believe that it is a well thought out product. Like most technology, time will help dictate minor improvements, however we are currently very happy with it.
November 30, 2020
Executive Assistant Manager from Luxury Hotels in (Montenegro)
While the whole world goes digital, we sometimes lose track...of keeping the the customer experience centric. Roomorders is different. With its core for interacting and working on any device of our client...
Based on the scope of our roomorders implementation it is not about what can be improved, but which aspects of our business can be re-invented together without ever forgetting that our customer experience...
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Director from Luxury Hotels
Guests use very easy, no investment like other products and as we don't have any kitchens, it was easy Choice. Great outsourcing to local restaurants and expanding rapidly to markets and bakery.