Ranked 11 (out of 43) in Mobile Ordering & Room Service
Mobile Ordering & Room Service
RoomOrders is a web-based solution that interconnects a guest with hospitality providers via their m...
Ranked #11 out of 43 in Mobile Ordering & Room Service
RoomOrders’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreA global leader in digital hotel and resort F&B ecosystems, RoomOrders interconnects a guests smart phone with hotel on-site facilities - like kitchens, restaurants, gift shops, golf courses, camping grounds, rooftops, pool-sides and marinas - as well as surrounding vendors, from restaurants to fresh food markets, pharmacies, beauty and wellness, dry cleaners, casinos and tourist attractions.
RoomOrders is a cloud-based menu that brings hospitality into the Low Touch Economy by contactless orders and payments of goods and services. Your customer may...
94% recommend
Asst. F&B
Ease of use, no initial investment required. this is just to fill up some extra words so I can submit.
Director of Restaurants
Very efficient, specifically during Covid-19. Set up & updating features are extremely easy to learn. Ability to upsell items & add images is a great feature. Our guests are very happy with ease of use & ability to ha...
Director
Has all top items we need, think its has generally all items we need, expanding to excursions and other places maybe now great option as well.
CEO
Nothing comes to mind at the moment, so far we are linking the products funtionality,simplicity and design. which are all important elements
Food and Beverage Manager
quality of picture and size of picture front page of Room order and classification should be little better, maybe put some color
What does this product or service do well?
I believe this service is a great service for hoteliers and guests as well. It's a win-win for both parties because it's convenient, easy to use and has a lot of options. I think more hotels should try it out.
by Alexander Novicov (IQD) on November 24, 2020
What differentiates this product or service from the competition?
It's easy to use, the design looks nice and it's one of a kind. I believe what makes it different is that their UX is different and friendly. People like easy experiences and convenience is above all.
by Alexander Novicov (IQD) on November 24, 2020
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
I believe a hotelier should try it at least for 30 days to see for himself. It doesn't matter what most people say, it needs to fit your needs so I recommend you try it out and see it for yourself. Otherwise, you will be wondering.
by Alexander Novicov (IQD) on November 24, 2020
Powerful order and pay dining experiences; guests come first
Serve guests in the safest and fastest way possible: Digitally!
Offer personalized dining experiences to guests and take orders through Easyway to drive ancillary revenue.
This vendor is 75% below the category average..
This vendor has fewer recent reviews than average compared to other top Mobile Ordering & Room Service providers. It is advised that you ask for recent references before proceeding.
December 09, 2020
Country manager from Branded Hotels in Zagreb (Croatia)
Appreciate the easy and safe ordering method which only helps with my busy schedule. Also supports all safety measures in place from country to country
Would be great to see this service in all industries given the situation with the global pandemic. Happy to have experienced this
December 09, 2020
Director of Restaurants from Branded Hotels in East Whiteland Township (United States of America)
Very efficient, specifically during Covid-19. Set up & updating features are extremely easy to learn. Ability to upsell items & add images is a great feature. Our guests are very happy with ease of use...
We are awaiting ability to integrate with POS - which is in the works. This would enhance our program & take it to the next level!
December 03, 2020
Owner in Zagreb (Croatia)
We streamlined our ordering and delivery processes, reduced losses due to walkouts, and improved revenues with the built-in upselling feature. The RoomOrders team is always quick and helpful to address al...
So far so good. We enjoy working with this new technology at our disposal and are excited about new functionalities to be added in the near future!
December 01, 2020
General Manager from Luxury Hotels in Boston (United States of America)
RoomOrders has been such an easy to use platform for our business especially now, during these unprecedented times. The flexibility of the software has allowed us to make changes and updates to our menu s...
RoomOrders is an innovative platform for this industry. We have no feedback for improvements at this time! Keep up the good work!
December 01, 2020
General Manager and Board Member from Luxury Hotels in Dubrovnik (Croatia)
Due to covid-19, the value of digital products like RoomOrders has been accelerated. Contactless ordering is an added bonus during these strange times and must not be overlooked, for guest experience and ...
Nothing at the moment. I believe that it is a well thought out product. Like most technology, time will help dictate minor improvements, however we are currently very happy with it.
November 30, 2020
Executive Assistant Manager from Luxury Hotels in (Montenegro)
While the whole world goes digital, we sometimes lose track...of keeping the the customer experience centric. Roomorders is different. With its core for interacting and working on any device of our client...
Based on the scope of our roomorders implementation it is not about what can be improved, but which aspects of our business can be re-invented together without ever forgetting that our customer experience...
2021 Best Sellers Hotel Retail Guide
The Complete Guide to Contactless Ordering
How to Turn Guests into Lifelong Patrons
Accounting, SaaS, Banking, Invoicing, Design, Business, and Billing
Guest Relations Manager
Implemented this to make the in room dining process more streamlined and efficient. It is a great system, very user friendly, easy to use, and easy for the staff to understand and to get them trained on. Guests love it, ...