The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Roomsy shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, Roomsy users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #78 0 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
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| Boutique ▾ | #77 0 reviews | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | #52 0 reviews | #45 2 reviews |
By Region
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| North America | #62 0 reviews | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing the right property management system (PMS) can dramatically influence your hotel's operations, guest satisfaction, and revenue. Both Roomsy and Shiji Daylight PMS aim to streamline workflows, but they diverge significantly in scope, maturity, and regional presence. With Roomsy’s limited review base and lack of recent feedback, and Shiji’s extensive, recent reviews and global reach, your decision should lean toward the platform with proven performance. Are you aiming for a simple, North American-focused solution or a scalable, internationally supported system?
Roomsy’s offering is a straightforward hotel management platform designed for ease and simplicity, focusing on North American hotels. It provides basic functionalities like reservations, billing, and housekeeping, but its lack of recent reviews and zero ratings suggest limited recent user feedback or development. Conversely, Shiji Daylight PMS has a proven track record, with 32 reviews in the last six months and a high 8.94/5 NPS score, indicating strong and recent user satisfaction. The core difference lies in their maturity and regional presence—Roomsy is a small U.S.-based startup, while Shiji is a global enterprise with a broad feature set and international reach.
If your hotel seeks a minimal, easy-to-implement system with limited regional needs, Roomsy might seem appealing, but the absence of recent reviews and user ratings leaves its reliability in question. For hotels aiming for a robust, scalable, and well-supported system with recent positive user feedback, Shiji Daylight PMS is the clear favorite. The question remains: do you want a proven, globally-supported platform, or are you comfortable with an unreviewed solution?
If your hotel needs a simple, affordable management system with basic booking, housekeeping, and billing, Roomsy could be enough—assuming your team values ease and minimal complexity. However, since Roomsy has no recent reviews or detailed feature set, trust in its ongoing support and development is limited.
If your hotel requires a comprehensive, feature-rich PMS capable of handling multiple properties with detailed guest profiles, automation, integrated payments, and multi-language support, go with Shiji. Its extensive feature catalog—over 98 features—addresses complex hotel operations and international markets, making it suitable for larger or growing hotel groups.
For boutique hotels or small independents prioritizing ease, Roomsy might appeal, but for hotels focused on scalability, operational efficiency, and guest experience, Shiji provides a more robust foundation. The decision hinges on your hotel’s size, complexity, and growth plans.
Roomsy’s interface and usability are unknown due to no recent reviews, making it difficult to evaluate user-friendliness or onboarding ease. In contrast, Shiji Daylight PMS scores a high 4.63/5 for ease of use, with numerous recent reviews praising its intuitive design, straightforward training materials, and quick onboarding process. Users highlight its simple navigation and minimal learning curve, reducing staff training time.
Edge: Shiji Daylight PMS.
Roomsy offers no unique features listed, indicating a very basic or limited feature set. Shiji Daylight PMS boasts 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, mobile apps, automated night audits, payment processing, and more—covering nearly every operational need.
The sheer number and depth of features in Shiji give it a decisive advantage, especially for hotels seeking automation and advanced capabilities. Roomsy’s lack of detailed features suggests it may only handle core functions, limiting its usefulness for larger or tech-forward hotels.
Edge: Shiji Daylight PMS.
Roomsy’s support experience is unavailable, indicating either a lack of established support infrastructure or insufficient recent feedback. Meanwhile, Shiji’s support scores a solid 4.53/5, with reviews praising its responsiveness, professionalism, and helpfulness. Customers appreciate its comprehensive onboarding, quick issue resolution, and extensive training materials, which are crucial for smooth implementation and daily operations.
Given the recent reviews and higher ratings, Shiji’s support surpasses the unknown and likely limited support options of Roomsy.
Edge: Shiji Daylight PMS.
Roomsy only lists two verified partners, with common integrations like SiteMinder and Cloudbeds, but its limited third-party ecosystem restricts flexibility. Shiji, however, offers 64 verified integrations, including key partners such as Bookboost, Revinate, Oaky, IDeaS, Duetto, Amadeus, and many others, covering CRS, payment, guest feedback, and revenue management.
This extensive integration network allows for seamless data flow and operational automation, making Shiji more adaptable to diverse hotel needs. If comprehensive connectivity is vital, Shiji is the clear choice.
Edge: Shiji Daylight PMS.
Roomsy has no recent reviews or ratings, so there is no data to assess user satisfaction. Shiji Daylight PMS, with 32 reviews and a 90% likelihood to recommend, exhibits high recent approval among hotelier users. For example, users praise its user-friendliness and support, while some mention performance and customization as areas for improvement.
Given the recent, consistent feedback, Shiji’s high rating and recommendation rate affirm its value. The lack of current data on Roomsy makes it impossible to compare; thus, Shiji is the safer, proven option.
Edge: Shiji Daylight PMS.
Roomsy’s pricing details are unavailable, possibly indicating a customized quote or early-stage market presence. Shiji’s base price is listed at $1,200 per month, with no free tier, implying a significant investment suitable for medium to large hotel groups.
If budget and transparency are priorities, the lack of Roomsy’s pricing info complicates decision-making. Shiji’s transparent cost structure and extensive features justify its higher price, especially for hotels seeking scale and automation.
Not ideal if your hotel seeks advanced automation, scalability, or international support, given the lack of recent reviews and limited features.
Not ideal if your hotel is small, with very basic needs and limited budgets, or if you require a system that is untested or not yet implemented.
Shiji Daylight PMS is a comprehensive, scalable platform with a proven track record, extensive features, and high user satisfaction. Its global presence and recent reviews demonstrate ongoing support and development, making it suitable for hotels aiming to grow and enhance operational efficiency.
Roomsy, while potentially suitable for very small or simple properties, lacks recent validation, feature depth, and support data, making it a risky choice for hotels seeking reliability and growth. Unless your hotel’s needs are minimal and regional focus limited, Shiji is the better, more future-proof option.
In conclusion, if you want a PMS with recent, strong reviews, broad functionality, and international support, Shiji Daylight PMS is your clear choice. For hotels with very basic needs and a tight budget, Roomsy might suffice, but the limited recent feedback makes it a less reliable option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, Roomsy and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Roomsy and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Roomsy offers 2 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Roomsy: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Roomsy has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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