GraceSoft Easy Innkeeping vs. SabeeApp:
Which Is Right for You?

The Decision

When choosing a hotel management system, your main focus is often on ease of use, integration capabilities, customer support, and the ability to streamline operations. GraceSoft’s Easy Innkeeping was founded in 1999 and caters mainly to small and midsized properties, especially in North America, with a long history and a niche customer base. SabeeApp, established in 2011 and serving a broader international market, is popular among independent hotels, hostels, and serviced apartments, with a strong presence across Europe, Asia Pacific, and beyond.

Both products aim to simplify hotel management, but they diverge significantly in their approach and feature set. Easy Innkeeping focuses on comprehensive property management tools for smaller properties, offering features like CRM, reporting, and offline access, yet it has limited OTA integrations and regional presence. SabeeApp emphasizes reservation and channel management, automation, and real-time integrations, making it more suitable for properties aiming for growth and wider distribution. Which solution aligns best with your hotel’s operational needs?

Is Easy Innkeeping or SabeeApp Better for Hotels?

Easy Innkeeping by GraceSoft is designed to deliver a full suite of property management tools for small to midsized properties. It handles reservations, payments, guest communications, housekeeping, and CRM, aiming to make daily operations more manageable. However, its review count is only five, with no recent evaluations in the last six months, which limits confidence in its current performance and customer satisfaction.

SabeeApp, on the other hand, has 105 reviews, with 29 recent ones, giving a clearer picture of its ongoing strengths and weaknesses. It scores highly on ease of use, customer support, and overall satisfaction, with a 95% likelihood to recommend, indicating a more active and satisfied user base. Given the more recent feedback, SabeeApp’s more robust reputation and active development make it the stronger choice for hotels seeking reliable, current insights.

SabeeApp vs Easy Innkeeping: Which Should Your Hotel Choose?

If your hotel needs a cloud-native platform with strong reservation, channel management, and automation features, SabeeApp is the better fit. It is ideal for independent hotels, hostels, and serviced apartments looking to automate daily tasks and manage operations from anywhere.

Conversely, if your team prioritizes a comprehensive set of property management features, including CRM, reporting, and offline capabilities, Easy Innkeeping may suit smaller properties with limited online distribution needs. However, its limited recent reviews and regional focus suggest it’s less adaptable for future growth and broader market demands.

Given SabeeApp’s active user base and ongoing updates, it’s the more future-proof choice for most independent properties aiming to scale.

Is Easy Innkeeping or SabeeApp Easier to Use?

SabeeApp scores a 4.78/5 for ease of use based on recent reviews, with users praising its intuitive design and straightforward operation. Customers highlight how staff can quickly adapt to the platform, reducing training time and errors, especially with features like its calendar view and guest management tools.

Easy Innkeeping fares slightly lower at 4.4/5 but still receives positive comments for its support and usability. Its interface is considered manageable, but limited recent reviews make it harder to gauge current user satisfaction. The lack of recent data suggests SabeeApp’s interface and onboarding are more consistently satisfying.

Edge: SabeeApp.

Which Has Better Features: Easy Innkeeping or SabeeApp?

SabeeApp offers 25 unique features, including a dedicated channel manager, booking engine, housekeeping module, guest app, multi-lingual interface, and automated night audit. Its integrated tools streamline operations like reservations, payments, and guest communication, with real-time synchronization that reduces overbooking.

Easy Innkeeping provides 12 exclusive features such as shift planning, employee messaging, POS, and website development, primarily aimed at smaller operations. While these are valuable for certain properties, SabeeApp’s broader and more modern feature set, especially its automation and mobile tools, give it a clear edge.

Edge: SabeeApp.

Which Has Better Customer Support: Easy Innkeeping or SabeeApp?

Easy Innkeeping by GraceSoft has a perfect customer support rating of 5/5, with reviews noting exceptional responsiveness and assistance, especially praised for support staff's courtesy and helpfulness. One reviewer said, “Their customer service is amongst the best I’ve encountered,” emphasizing their support’s availability.

SabeeApp’s support rating is high at 4.73/5, with users appreciating prompt responses and effective solutions. However, some reviews mention difficulty reaching support by phone and desire for more extensive training resources. Overall, Easy Innkeeping’s support appears more consistently praised.

Edge: Easy Innkeeping.

Which Do Hoteliers Rate Higher: Easy Innkeeping or SabeeApp?

SabeeApp has a significantly higher rating overall, with a 86.11 score and a 95% likelihood to recommend based on 105 recent reviews. Users across various hotel types, especially independent hotels and boutique properties, commend its ease of use, automation, and operational efficiency.

Easy Innkeeping’s rating is 0, with only five reviews, none recent, making it difficult to gauge current sentiment. Given the volume and recency of SabeeApp’s reviews, it is clearly the higher-rated product among hoteliers today.

Edge: SabeeApp.

How Much Do Easy Innkeeping and SabeeApp Cost?

Easy Innkeeping is priced at $300 per month, with no free tier or trial details specified, implying a straightforward subscription model. SabeeApp costs $200 per month, offering a trial period of 30 days, making it slightly more affordable and accessible for small hotels.

While both products lack transparent implementation fees, SabeeApp’s lower price point, combined with recent reviews, suggests a better value for properties seeking robust features at a more competitive price.

What Type of Hotel Should Use Easy Innkeeping?

• Hotels that prioritize all-in-one property management for small to midsized properties, especially in North America.
• Teams that need CRM, reporting, and offline capabilities, and are less concerned with extensive OTA integrations.
• Properties that want a straightforward, familiar interface with strong customer support.

Not ideal if your hotel is expanding into online distribution or requires real-time channel management, as Easy Innkeeping has limited OTA integration and regional presence.

What Type of Hotel Should Use SabeeApp?

• Hotels, hostels, and serviced apartments seeking a cloud-based PMS with integrated channel management.
• Teams that want automation, mobile management, and real-time updates across multiple booking platforms.
• Properties looking for an affordable yet feature-rich platform with ongoing support and international reach.

Not ideal if your hotel relies heavily on in-person, offline operations or has minimal online distribution needs, as SabeeApp excels in digital integration and automation.

SabeeApp vs Easy Innkeeping: The Bottom Line for Hotels

SabeeApp is a cloud-native platform that offers a modern, integrated approach to hotel management, with a focus on automation, channel management, and ease of use. Its active development, large review volume, and international presence make it a more reliable choice for hotels seeking growth and operational efficiency today.

Easy Innkeeping delivers a solid suite of management features tailored for small properties, especially in North America. It shines in customer support and simplicity but falls short on recent reviews, OTA integrations, and regional adaptability.

Choose SabeeApp if you want a comprehensive, flexible system with proven customer satisfaction and ongoing updates. Opt for Easy Innkeeping if your hotel values dedicated support and an all-in-one system tailored to smaller, regional properties.

This comparison is based on current ratings, review data, and feature sets. Always verify the latest pricing and capabilities directly with vendors before making a decision.