The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 463 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SabeeApp shines when it comes to ease of use , with exclusive features like Housekeeping module and Guest CRM.
ThinkReservations shines when it comes to technical support limitations — especially for brand properties (0.0/5) , with exclusive features like Guest Messaging and Integrated Payment Terminal & Card Reader.
Side-by-side ratings based on 463 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $200/mo | From $1,100/mo |
| Verified Reviews | 113 | 350 |
After analyzing 463 verified reviews, SabeeApp users most value its ease of use, customer service, channel management, while ThinkReservations users highlight technical support limitations, user-friendly interface, guest communication. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use
▾
|
+
Technical Support Limitations
▾
|
|
+
Customer Service
▾
|
+
User-Friendly Interface
▾
|
|
+
Channel Management
▾
|
+
Guest Communication
▾
|
|
+
Reservation Management
▾
|
+
Customization Options
▾
|
| Cons | |
|
−
Mobile Accessibility
▾
|
−
Calendar Functionality
▾
|
|
−
Report Generation
▾
|
|
|
−
User Interface
▾
|
|
How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #12 52 reviews | #4 129 reviews |
| Mid-Size (25-74 rooms) ▾ | #13 28 reviews | #5 15 reviews |
| Large (75-199 rooms) | — | #2 3 reviews |
| X-Large (200+ rooms) | — | #1 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #15 39 reviews | #4 92 reviews |
| Luxury ▾ | #14 25 reviews | #5 72 reviews |
| Branded / Chain ▾ | #16 13 reviews | #4 22 reviews |
| Extended Stay ▾ | #8 22 reviews | #9 8 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #21 4 reviews | #1 332 reviews |
| Europe ▾ | #7 82 reviews | #36 2 reviews |
| Asia Pacific | #13 4 reviews | #24 0 reviews |
| Middle East ▾ | #1 18 reviews | #20 0 reviews |
Choosing between SabeeApp and ThinkReservations hinges on your hotel's specific needs, size, and operational priorities. Both platforms aim to streamline operations and boost revenue, but they diverge significantly in their scope, features, and user experience. SabeeApp excels in reservation and channel management with a focus on small to medium-sized independent hotels, while ThinkReservations offers a more comprehensive, all-in-one system especially suited for B&Bs, inns, and smaller properties. Which one aligns best with your goals?
Both SabeeApp and ThinkReservations aim to simplify hotel management by integrating reservation, channel, and guest management tools. SabeeApp focuses on automating daily tasks through a user-friendly interface, making it ideal for independent hotels and serviced apartments seeking efficient property oversight. ThinkReservations emphasizes an all-in-one approach with extensive integrations, revenue tools, and a broader feature set, catering particularly to small hotels, B&Bs, and inns. Do you prioritize automation or a more comprehensive system?
SabeeApp boasts a more extensive feature set tailored for operational automation, including integrated channel management, booking engine, guest CRM, and housekeeping modules. Conversely, ThinkReservations incorporates unique features like POS, website development, and shift planning, which might appeal if your hotel requires a broader operational toolkit. Both products are highly rated for ease of use, but ThinkReservations has a slightly higher overall rating with more recent reviews. Which features will drive your hotel's growth?
SabeeApp has a 4.78/5 ease of use rating based on 105 reviews, with many users praising its intuitive design and straightforward workflows. ThinkReservations slightly edges out with a 4.8/5 rating from 312 reviews, indicating a consistently positive user experience with an emphasis on its simplicity and quick onboarding. Both platforms are praised for their onboarding processes, with ThinkReservations slightly ahead in recent feedback. Edge: ThinkReservations.
SabeeApp’s interface is praised for its clarity and ease, but some users note that further UI updates could enhance visual appeal and performance. ThinkReservations benefits from a highly accessible platform, with many reviews highlighting its quick learning curve and straightforward navigation. If your team values a familiar, easy-to-master system, ThinkReservations holds a slight edge.
SabeeApp offers 36 shared features plus 25 unique ones, including a channel manager, booking engine, guest CRM, housekeeper module, multi-lingual support, and payment processing. These tools are designed to automate and centralize key hotel operations, making it ideal for properties needing integrated automation. ThinkReservations provides 36 shared features but has only 7 unique ones, including POS, website development, and shift planning, adding operational versatility. Edge: SabeeApp.
SabeeApp’s extensive features cater to small to medium hotels seeking a unified platform for reservations, housekeeping, and guest engagement. ThinkReservations’ unique features, like integrated POS and website builder, are advantageous for small properties aiming for a more comprehensive operational package. Both excel in core reservations and channel management, but SabeeApp’s broader automation tools give it an edge for efficiency-focused hotels.
SabeeApp’s support rating is 4.73/5 from 105 reviews, with users highlighting quick, friendly responses and helpfulness. ThinkReservations slightly surpasses with a 4.79/5 rating from 312 reviews, with many praising its accessible, knowledgeable support team and quick response times. Recent reviews favor ThinkReservations’ responsiveness, making support a strength for this platform. Edge: ThinkReservations.
SabeeApp users appreciate its support but mention occasional challenges in reaching phone assistance. ThinkReservations’ support is noted for being consistently accessible and knowledgeable, often described as like "adding another employee" to your team. For hotels prioritizing timely, reliable support, ThinkReservations appears to be the safer bet.
ThinkReservations boasts a 4.88/5 rating based on 298 reviews, with high marks from small hotels and B&Bs for its usability and revenue tools. SabeeApp’s overall rating is 0/5, indicating no recent positive reviews, though its HT Score is slightly lower at 86.1. Since ThinkReservations has more recent reviews and a higher overall score, it’s clearly the more trusted choice among hoteliers today. Edge: ThinkReservations.
Hoteliers in the small hotel and B&B segments rate ThinkReservations higher, especially for ease of use, support, and revenue management. SabeeApp’s reviews are fewer and generally older, making it harder to assess current performance. The recent surge in positive feedback for ThinkReservations cements its standing as the preferred platform.
SabeeApp’s pricing starts at $200/month, with no freemium or trial info available, making it more accessible for small budgets. ThinkReservations charges $1,100/month, with no free trial, positioning it as a premium solution. The higher cost reflects its broader feature set and comprehensive tools.
While SabeeApp offers a straightforward monthly fee, ThinkReservations’ higher price might be justified by its extensive capabilities and integrations. Both platforms’ pricing structures should be evaluated against your property’s size, complexity, and growth plans.
SabeeApp is best suited for independent hotels, boutique properties, hostels, and serviced apartments aiming for operational simplicity and automation.
ThinkReservations is ideal for small to mid-sized properties focusing on guest experience, revenue growth, and operational efficiency.
SabeeApp offers a focused, automation-driven property management system best suited for independent hotels and serviced apartments looking to streamline daily operations. Its strengths lie in reservation, channel, and housekeeping management, with a user-friendly cloud-based interface. However, recent reviews favor ThinkReservations for its higher overall ratings, broader feature set, and more recent positive feedback, especially in the small hotel segment.
Choose SabeeApp if your priority is dedicated reservation management with simple automation tools. Opt for ThinkReservations if you want a more comprehensive, flexible system with strong support, higher user ratings, and the ability to manage multiple operational facets efficiently. For most small properties aiming for high satisfaction, recent growth, and a trusted support experience, ThinkReservations emerges as the clearer choice.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $200/mo | From $1,100/mo |
According to HTR's product database, SabeeApp and ThinkReservations All-in-1 HMS share 36 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Guest CRM | ||
| Guest Messaging | ||
| Housekeeping module | ||
| Integrated Payment Terminal & Card Reader | ||
| Multi-lingual | ||
| Point of Sale | ||
| Shift Planning | ||
| Task Management | ||
| Website Development |
Showing top differences. 20 more features differ between these products.
We analyzed 12 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
"Since implementing SabeeApp, we've seen a remarkable improvement in our daily operations. Our check-in times have dropped significantly, and the automated reporting has saved us ho..."
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
The software is praised for its intuitive and user-friendly interface, making it suitable for various hotel operations without extensive training. Thi... The software is praised for its intuitive and user-friendly interface, making it suitable for various hotel operations without extensive training. This simplicity helps hotels perform daily tasks more efficiently.
The customer service is noted for its loyalty and responsiveness, contributing positively to user experience, though there are challenges in reaching... The customer service is noted for its loyalty and responsiveness, contributing positively to user experience, though there are challenges in reaching support by phone.
SabeeApp’s Channel Manager efficiently syncs booking channels in real time, reducing manual work and overbookings. It enhances the reliability of mana... SabeeApp’s Channel Manager efficiently syncs booking channels in real time, reducing manual work and overbookings. It enhances the reliability of managing multiple platforms, crucial for maximizing room distribution across OTAs.
Where hoteliers push back
Users express a need for a more mobile-friendly application, highlighting the importance of managing reservations and operations on the go for improve... Users express a need for a more mobile-friendly application, highlighting the importance of managing reservations and operations on the go for improved flexibility.
While the system is effective overall, users recommend enhancements in reporting features, desiring more flexibility and customization to meet diverse... While the system is effective overall, users recommend enhancements in reporting features, desiring more flexibility and customization to meet diverse operational needs.
Ranks higher for
Unique capabilities
What hoteliers love
A few reviews suggested limitations in technical support, specifically mentioning non-24/7 availability and response delays. Users occasionally felt i... A few reviews suggested limitations in technical support, specifically mentioning non-24/7 availability and response delays. Users occasionally felt improvements could be made in this area for quicker resolutions.
The interface is intuitive and easy to navigate for staff and customers. This transparency ensures a smooth booking process and simplifies management... The interface is intuitive and easy to navigate for staff and customers. This transparency ensures a smooth booking process and simplifies management tasks, benefiting tech and non-tech-savvy users alike.
The platform supports automated messaging, customizable email templates, and guest reviews post-stay, enhancing guest engagement and satisfaction. It... The platform supports automated messaging, customizable email templates, and guest reviews post-stay, enhancing guest engagement and satisfaction. It effectively facilitates pre, during, and post-visit communication.
Where hoteliers push back
The calendar functionality, although strong, was noted to lack continuous scrolling capabilities, sometimes complicating long-term planning and requir... The calendar functionality, although strong, was noted to lack continuous scrolling capabilities, sometimes complicating long-term planning and requiring date input for navigation.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SabeeApp and ThinkReservations All-in-1 HMS share many core Hotel Management Software features, but each has unique capabilities. SabeeApp offers 17 verified integration partners, while ThinkReservations All-in-1 HMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SabeeApp leads in ease of use at 4.8/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SabeeApp: No. ThinkReservations All-in-1 HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SabeeApp has an HT Score of 85 and ThinkReservations has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor