Secure Trading vs. Sertifi by Flywire (Payments):
Which Is Right for You?

The Decision

Choosing the right payment processing software can dramatically impact your hotel's revenue, security, and operational efficiency. Both Secure Trading and Sertifi by Flywire aim to streamline transactions, but they serve very different needs and maturity levels. Secure Trading, with zero reviews and minimal regional presence, appears untested, while Sertifi by Flywire boasts over 129 reviews, a high NPS score, and extensive regional coverage. How do these differences influence your decision?

Is Secure Trading or Sertifi by Flywire Better for Hotels?

Secure Trading is a payment management system primarily designed for broader e-commerce contexts, offering robust security and API integrations, but it lacks hotel-specific features and recent user feedback. Sertifi by Flywire, on the other hand, is tailored for hospitality, combining payment processing with e-signatures, and enjoys a large, recent review base that signals proven adoption. Where do your priorities lie: a potentially less proven solution with extensive APIs, or a well-loved platform built specifically for hotels?

Sertifi by Flywire vs Secure Trading: Which Should Your Hotel Choose?

If your hotel needs a trusted, hotel-focused payment and contract platform, go with Sertifi by Flywire. Its high user ratings (4.78/5 for ease of use, 4.59/5 for support), recent reviews, and extensive integrations make it ideal for hotels aiming to streamline deposits, agreements, and payments. If your hotel operates on a broader e-commerce scale or requires a highly customizable API-driven payment system, Secure Trading might be worth exploring, though it currently lacks hotel-specific features or recent feedback.

Is Secure Trading or Sertifi by Flywire Easier to Use?

Sertifi by Flywire’s user interface scores 4.78/5, with most reviews highlighting its intuitive design and quick onboarding. Its platform is praised for simplicity, reducing training time and boosting staff adoption, especially for hotel teams familiar with digital workflows. Secure Trading, with a 0/5 ease rating and no recent reviews, suggests a lack of recent usability improvements and unclear onboarding processes. Edge: Sertifi by Flywire.

Which Has Better Features: Secure Trading or Sertifi by Flywire?

Sertifi by Flywire offers 20 features, including Payment Tokenization, 3-D Secure Payments, PCI Compliance, Pay by Link, Multi-Currency Settlements, Refund Management, and integrations with major hospitality platforms like Opera and Salesforce. Secure Trading, with zero features listed, provides basic payment processing options without hotel-specific tools. Sertifi's rich feature set and integrations give it a clear edge in supporting hotel workflows. Edge: Sertifi by Flywire.

Which Has Better Customer Support: Secure Trading or Sertifi by Flywire?

Sertifi by Flywire scores 4.59/5 in support ratings, with recent reviews praising its quick issue resolution and helpful staff. Users describe it as "extremely easy to use" and appreciate the promptness of support responses. Secure Trading has no recent reviews or support ratings, making it impossible to assess its service quality. Given Sertifi's high support scores and recent positive feedback, it clearly leads. Edge: Sertifi by Flywire.

Which Has More Integrations: Secure Trading or Sertifi by Flywire?

Sertifi by Flywire integrates with 7 verified partners, including industry giants like Oracle Hospitality, Amadeus, Stripe, and Infor, providing extensive options for hotel management software. Secure Trading has only 1 verified partner, Yanolja Cloud, limiting its integration scope. For hotels seeking a platform that plays nicely with existing systems, Sertifi’s broader integration network is a significant advantage. Edge: Sertifi by Flywire.

Which Do Hoteliers Rate Higher: Secure Trading or Sertifi by Flywire?

Sertifi by Flywire is rated 94.14/100 based on recent reviews and boasts a 9.4/10 NPS score, indicating strong user satisfaction across hotel segments, especially in luxury and branded hotels. Secure Trading has no reviews or ratings, providing no data on user sentiment. Hotels that prioritize proven satisfaction and recent feedback should favor Sertifi. Edge: Sertifi by Flywire.

How Much Do Secure Trading and Sertifi by Flywire Cost?

Secure Trading does not publish pricing details, nor does it offer a trial, making cost evaluation difficult. Sertifi charges a $100 base fee, with no trial period, but reports suggest it offers significant ROI, with some clients saving up to $175,000 annually on processing fees. The transparent, predictable pricing of Sertifi makes it easier for your team to assess value upfront. Edge: Sertifi by Flywire.

What Type of Hotel Should Use Secure Trading?

• Hotels that operate primarily outside North America and Europe, where Secure Trading’s regional presence is limited.
• Teams seeking a flexible payment API that can integrate with custom or existing e-commerce solutions.
• Hotels with in-house technical resources capable of managing API-driven systems.
• Hotels prioritizing security and fraud prevention in more complex transaction environments.

Not ideal if your hotel needs a ready-to-use platform with hotel-specific features, recent user feedback, and extensive integrations.

What Type of Hotel Should Use Sertifi by Flywire?

• Hotels that want a ready-to-use, hotel-specific payment and e-signature platform with proven user satisfaction.
• Teams seeking seamless integration with property management systems like Opera or CRM platforms such as Salesforce.
• Hotels aiming for quick onboarding, minimal training, and high support responsiveness.
• Properties prioritizing security, multi-currency support, and reducing administrative tasks related to deposits and agreements.

Not ideal if your hotel has very unique or niche payment requirements that aren’t covered by Sertifi’s existing features or if you need a broader API customization.

Sertifi by Flywire vs Secure Trading: The Bottom Line for Hotels

Sertifi by Flywire is a dedicated, hotel-focused payment and agreement platform backed by over 129 recent reviews and a high user satisfaction score. Its extensive features, integrations, and ease of use make it the clear choice for most hotels seeking a proven, reliable solution today.

Secure Trading, with no recent reviews or hotel-specific features, remains a less certain option. Its API-centric approach may suit large, technically equipped organizations with complex needs outside hotel workflows, but it lacks the immediate usability and confidence Sertifi provides.

Choose Sertifi by Flywire if you want a trusted, hotel-tailored platform that simplifies payments and agreements, and provides ongoing support backed by recent, high ratings. Opt for Secure Trading only if your hotel has specialized needs beyond typical hospitality contexts and can invest in building out a customized solution.