Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Sertifi by Flywire (Payments)
4.7 (131 REVIEWS)
HT Score
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sertifi by Flywire (Payments)
Ranked 2 (out of 119) in Payments Processing Software
Helping hotels close deals faster, operate more efficiently, and get paid anywhere you do business
95% recommended by 214 hotels
Accor, Marriott, IHG & 211 others
Bell - AI powered product analyst
I analyzed all of Sertifi by Flywire’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Sertifi for its seamless integration of eSignatures and payment processing, citing its capability to increase revenue by quickly capturing deposits and improve customer experience by offering a secure and user-friendly interface. Its integration with platforms like Salesforce and Opera streamlines workflows, reducing time spent on administrative tasks. Users also highlight its robust security, essential for handling sensitive customer payment data, although some see room for improvement in its user role management.
Accor, Marriott, IHG & 211 others
Read their reviewsWhat Types of Hotels Sertifi by Flywire is Popular For
Size
5 | X-Small (1-9 room)
6 | Small (10-49 room)
17 | Mid-Sized (50-99 room)
152 | Large (100-499 room)
45 | X-Large (500+ room)
Country
206 | United States
7 | Canada
3 | United Arab Emirates
3 | Mexico
2 | Qatar
1 | United Kingdom
1 | India
1 | Jordan
1 | Jamaica
1 | Cayman Islands
Type
151 | Branded Hotels
93 | Luxury Hotels
92 | Airport/Conference Hotels
77 | Resorts
74 | City Center Hotels
72 | Boutique Hotels
61 | Bed & Breakfast & Inns
42 | Limited Service & Budget Hotels
13 | Extended Stay & Serviced Apartments
12 | Hostels
10 | Casinos
6 | RV Parks & Campgrounds
4 | Vacation Rentals & Villas
2 | Motels
Region
216 | North America
6 | Middle East
2 | Central America
1 | Europe
1 | Asia Pacific
Category
131 | Payments Processing Software
111 | Cyber Security & Fraud Prevention
36 | RFPs & Proposal Management Software
Didn’t find what you were looking for?
Create Free Account
Join 1.5M+ hoteliers making data-driven decisions
OR
Already have an account?
Log in
By proceeding you agree to our Terms of Service and Privacy Policy
What you'll get
Full rankings
Access complete rankings based on verified reviews from real hoteliers to make informed decisions.
AI summaries and insights
Get AI-powered summaries of reviews and key differences to save hours of research time.
Price quote comparisons
Collect personalized quotes from multiple vendors and compare them side-by-side in a single click.
Free tech stack audit
Analyze your current hotel tech stack to identify gaps, redundancies, and optimization opportunities.
What is Sertifi by Flywire?
Founded in 2008 | Headquarters in Chicago (United States) | 80 employees
Sertifi by Flywire (Payments) is an integrated payment processing and eSignature platform designed specifically for hospitality businesses. It enhances revenue generation by quickly capturing deposits while boosting customer satisfaction with its secure, user-friendly interface. Seamlessly integrating with platforms like Salesforce and Opera, it streamlines workflows and reduces administrative tasks. With its robust security measures essential for handling sensitive payment data, it offers a reliable solution for managing transactions and agreements. Additionally, it can help businesses save significantly on processing fees.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Sertifi by Flywire products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Sertifi by Flywire Reviews Analyzed: 131
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Sertifi by Flywire Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Sertifi by Flywire
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Sertifi by Flywire's Provided Description:
"There’s a reason 20,000+ unique hospitality businesses trust Sertifi by Flywire. Simplify selling by electronically capturing payments and agreement e-signatures from one secure platform. Behind the scenes, our platform processes payments in a fast, PCI-compliant manner at a lower cost to you. Our customers have saved up to $175k a year in processing fees."
FAQs
Capabilities
Lower Processing Costs
Lower Processing Costs
Sertifi offers a low and more predictable rate by ensuring each part of your business is assigned the appropriate MCC. Our customers have saved up to $175k a year in processing fees.
ACH (eCheck) Payments
ACH (eCheck) Payments
Take advantage of ACH (eCheck) transactions, so you can conveniently capture payments online at a significantly lower cost than credit card fees.
Surcharging
Surcharging
Retain higher profit margin by passing credit card fees to clients with SertifiPay's surcharging feature. Should they want to opt out, ACH is offered as a free alternative payment method.
PCI Compliance
PCI Compliance
Our proprietary processor, SertifiPay, is powered by Stripe and baked into the Sertifi platform, so you're backed with battle-tested workflows and security. Our platform is also PCI compliant, meets stringent security requirements, and integrates with other solutions so you can easily and securely exchange information without ever leaving Sertifi.
Faster Sales
Faster Sales
Finalize sales in minutes by letting customers sign agreements and submit payments from any location and device. Collect a real-time payment or schedule one for later.
Increased Sales Productivity
Increased Sales Productivity
Sertifi manages your entire payment lifecycle, so you’ll no longer need to keep track of schedules and requests for multiple deposits and post-event charges. Save more time with advanced reports and a complete audit trail of every transaction. Fees are also reconciled immediately, eliminating a bill at the end of each month.
Easy Signup
Easy Signup
In less than 10 minutes, you can sign up to accept payments directly in Sertifi – one account, one complete and secure transaction.
Features
Workflow Automation
4/5 features
Payment Methods
4/5 features
Security & Fraud Prevention
4/5 features
Multi-Currency
4/5 features
Adjustments
4/5 features
Hardware
4/5 features
Sertifi by Flywire Reviews Summary
Ease of Use
4.8/5
Customer Support
4.6/5
ROI
4.7/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Sertifi by Flywire (Payments) is the #5 most trending product in the Payments Processing Software category (out of 119) and the #248 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSertifi by Flywire’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Sertifi by Flywire Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Sertifi by Flywire Case Studies
References
"Sertifi has been a true asset for our company. It makes sending documents and credit card authorization forms a breeze and is extremely reliable and convenient. It lets me work more efficiently and keeps our clients comfortable knowing their information is secure."
Jasmyn Luke
Group Rooms Coordinator @
New Orleans Inn
"Sertifi has helped give our clients peace of mind that their credit card information will stay secure. The turnaround time has been much quicker because guests are able to complete their forms by just clicking a link."
Karen Andrzejczyk
Sales & Catering Manager @
Cambria Hotel New York - Chelsea
"Before Sertifi, there were too many steps involved in the authorization process. I had to let my customers know their payment information was authorized manually by composing a new email and attaching a link to the location where I created the authorization. With Sertifi, all parties are automatically notified when the authorization process is complete in one email. It’s much quicker and more efficient!"
Jen Borres
Reservations Agent @
Wyndham Grand Clearwater Beach
"Using Sertifi has allowed our sales and front desk teams to conduct their day-to-day business more efficiently and faster. It makes our guests comfortable with providing sensitive credit card information because we know the solution is secure."
Horia Hodorog
General Manager @
Courtyard by Marriott Edmonton West
"Our fraudulent charges have almost disappeared completely. The system is fast and easy to use, and we have had no complaints from our guests at all."
Galynn Naiser
General Manager @
Hilton Garden Inn Houston Hobby Airport
Featured Customers
More Products by Sertifi by Flywire
Hotelier Rating
Looking for specific info?
10
Amazing Software
Manager, On Property Sales Solutions from 500+ room Branded Hotel in Addison (United States)
Verified
9 months ago
Sertifi is an easy and intuitive way for hotels to manage event payments with guests and eliminates the back and forth-of the antiquated credit card authorization process of the past.
United States
United States
Manager, On Property Sales Solutions
X-Large Hotel
10
Great service
Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Pompano Beach (United States)
Verified
9 months ago
The website is very user friendly; credit card approvals are always accurate. Love that the guests do not have to print out the form, It can be filled in and returned to us easily.
United States
United States
Sales Manager
Large Hotel
10
We are happy to have this service for the credit card authorization payments.
Accounts Receivable Coordinator from 200 to 499 room Branded Hotel in ロサンゼルス (United States)
Verified
9 months ago
We do like the Fraud Score, it gives us the option to make the decision of excepting for payment or not.
United States
United States
Accounts Receivable Coordinator
Large Hotel
10
Very friendly to use
General manager from 100 to 199 room Boutique in Miramar (United States)
Verified
9 months ago
It is very straight forward. Easy to use. it does not require much training to get familiar with it it
United States
United States
General manager
Large Hotel
10
Payment Security and Protection
Accounting Clerk from 200 to 499 room Branded Hotel in SanAntonio (United States)
Verified
9 months ago
The process to submit payment is easy with secured credit card information protection for our customers is a great feature.
United States
United States
Accounting Clerk
Large Hotel
10
Payment software
Accounts Receivable from 200 to 499 room Luxury Hotel in Stevenson (United States)
Verified
18 months ago
Sertifi gives easy reporting and tracking for payment processing by credit card and bank transfer allowing easy payment processing for clients and easy tracking as the vendor. Allows for supporting documents to be added for the client to see what they are paying for, signing contracts and event orders. Tracking information is made easy thro...
United States
United States
Accounts Receivable
Large Hotel
10
Amazing Software
Wedding Sales Executive from 200 to 499 room Branded Hotel in 圣何塞 (United States)
Verified
18 months ago
The payment software is really friendly for both, the hotel and our clients. It guides the clients for no erros and a smooth process for paying and signing any document.
United States
United States
Wedding Sales Executive
Large Hotel
10
Quick & Easy Payments/Reporting!
Executive Meeting Manager from 200 to 499 room Bed & Breakfast & Inn in Cambridge (United States)
Verified
18 months ago
Sertifi allows us to set up payment schedules in advance & to track deposits through their reporting options/system. The system automatically sends reminders to payers when due dates are close/past due & allows for ACH/card payments with a few clicks. If links expire, payers can create new links to complete payments that are past due or dec...
United States
United States
Executive Meeting Manager
Large Hotel
10
The Best Way to Shorten the Contracting Process
Sales Manager from 200 to 499 room Bed & Breakfast & Inn in Cincinnati (United States)
Verified
18 months ago
Nothing is better than seeing a client sign a contract and immediately submit their deposit. This means that I can not only ensure that revenue is hitting in the month when it should, it also makes a direct impact on the success and morale of my team. Gone are the days of waiting on contracts to come via fax and deposits coming through snai...
United States
United States
Sales Manager
Large Hotel
10
Really enjoy Sertifi and how convenient it is to review and sign documents
Group Sales Manager from 200 to 499 room Branded Hotel in Houston (United States)
Verified
18 months ago
I like how organized when sending contract and the fact that it is very user friendly when filling out and submitting documents
United States
United States
Group Sales Manager
Large Hotel
- 1
- 2
- 3
- 4
- 5
- 6
- ...
- 14
Expert Q&A and Partner Recommendations
Submit Recommendation
Sertifi by Flywire hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Sertifi by Flywire
1 year ago
Flywire Acquires Sertifi to Accelerate Travel Business
Sertifi by Flywire
2 years ago
Best Practices to Get Ahead of Common Hotel Chargebacks Culprits
Sertifi by Flywire
2 years ago
Hilton Garden Inn Collects Authorizations 3.5x Faster
Sertifi by Flywire
2 years ago
Sertifi Releases Next-Generation Platform to Reimagine Agreement Processes for Hospitality
Sertifi by Flywire
3 years ago
Hospitality Industry Agreements & Payments Assessment
Sertifi by Flywire Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
Oracle Hospitality
92% recommended by 615 hotels |
Property Management Systems
|
|
Amadeus
84% recommended by 179 hotels |
RFPs & Proposal Management Software
|
|
Thynk
87% recommended by 113 hotels |
Event Management Software
|
|
Infor
80% recommended by 82 hotels |
Event Management Software
|
|
HotelKey
89% recommended by 35 hotels |
Property Management Systems
|
|
This integration hasn’t been verified by Salesforce yet.
Salesforce
87% recommended by 6 hotels |
Hotel Sales Software
|
|
Stripe
100% recommended by 2 hotels |
Payments Processing Software
|
|
This integration hasn’t been verified by Sertifi by Flywire yet.
Shift4 Payments
0% recommended by 2 hotels |
Payments Processing Software
|
|
This integration hasn’t been verified by Sertifi by Flywire yet.
Elavon
0% recommended by 0 hotels |
Payments Processing Software
|
Support
Unverified
Sertifi by Flywire has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get personalized product recommendations
Product recommendations advisor
