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Sertifi by Flywire (Payments)
4.7 (131 REVIEWS)
HT Score
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sertifi by Flywire (Payments)
Ranked 2 (out of 119) in Payments Processing Software
Helping hotels close deals faster, operate more efficiently, and get paid anywhere you do business
95% recommended by 214 hotels
Accor, Marriott, IHG & 211 others
Bell - AI powered product analyst
I analyzed all of Sertifi by Flywire’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Sertifi for its seamless integration of eSignatures and payment processing, citing its capability to increase revenue by quickly capturing deposits and improve customer experience by offering a secure and user-friendly interface. Its integration with platforms like Salesforce and Opera streamlines workflows, reducing time spent on administrative tasks. Users also highlight its robust security, essential for handling sensitive customer payment data, although some see room for improvement in its user role management.
Accor, Marriott, IHG & 211 others
Read their reviewsWhat Types of Hotels Sertifi by Flywire is Popular For
Size
5 | X-Small (1-9 room)
6 | Small (10-49 room)
17 | Mid-Sized (50-99 room)
152 | Large (100-499 room)
45 | X-Large (500+ room)
Country
206 | United States
7 | Canada
3 | United Arab Emirates
3 | Mexico
2 | Qatar
1 | United Kingdom
1 | India
1 | Jordan
1 | Jamaica
1 | Cayman Islands
Type
155 | Branded Hotels
93 | Luxury Hotels
92 | Airport/Conference Hotels
78 | Resorts
74 | City Center Hotels
72 | Boutique Hotels
62 | Bed & Breakfast & Inns
43 | Limited Service & Budget Hotels
13 | Extended Stay & Serviced Apartments
12 | Hostels
10 | Casinos
6 | RV Parks & Campgrounds
4 | Vacation Rentals & Villas
2 | Motels
Region
216 | North America
6 | Middle East
2 | Central America
1 | Europe
1 | Asia Pacific
Category
131 | Payments Processing Software
111 | Cyber Security & Fraud Prevention
36 | RFPs & Proposal Management Software
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What is Sertifi by Flywire?
Founded in 2008 | Headquarters in Chicago (United States) | 80 employees
Sertifi by Flywire (Payments) is an integrated payment processing and eSignature platform designed specifically for hospitality businesses. It enhances revenue generation by quickly capturing deposits while boosting customer satisfaction with its secure, user-friendly interface. Seamlessly integrating with platforms like Salesforce and Opera, it streamlines workflows and reduces administrative tasks. With its robust security measures essential for handling sensitive payment data, it offers a reliable solution for managing transactions and agreements. Additionally, it can help businesses save significantly on processing fees.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Sertifi by Flywire products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Sertifi by Flywire Reviews Analyzed: 131
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Sertifi by Flywire Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Sertifi by Flywire
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Sertifi by Flywire's Provided Description:
"There’s a reason 20,000+ unique hospitality businesses trust Sertifi by Flywire. Simplify selling by electronically capturing payments and agreement e-signatures from one secure platform. Behind the scenes, our platform processes payments in a fast, PCI-compliant manner at a lower cost to you. Our customers have saved up to $175k a year in processing fees."
FAQs
Capabilities
Lower Processing Costs
Lower Processing Costs
Sertifi offers a low and more predictable rate by ensuring each part of your business is assigned the appropriate MCC. Our customers have saved up to $175k a year in processing fees.
ACH (eCheck) Payments
ACH (eCheck) Payments
Take advantage of ACH (eCheck) transactions, so you can conveniently capture payments online at a significantly lower cost than credit card fees.
Surcharging
Surcharging
Retain higher profit margin by passing credit card fees to clients with SertifiPay's surcharging feature. Should they want to opt out, ACH is offered as a free alternative payment method.
PCI Compliance
PCI Compliance
Our proprietary processor, SertifiPay, is powered by Stripe and baked into the Sertifi platform, so you're backed with battle-tested workflows and security. Our platform is also PCI compliant, meets stringent security requirements, and integrates with other solutions so you can easily and securely exchange information without ever leaving Sertifi.
Faster Sales
Faster Sales
Finalize sales in minutes by letting customers sign agreements and submit payments from any location and device. Collect a real-time payment or schedule one for later.
Increased Sales Productivity
Increased Sales Productivity
Sertifi manages your entire payment lifecycle, so you’ll no longer need to keep track of schedules and requests for multiple deposits and post-event charges. Save more time with advanced reports and a complete audit trail of every transaction. Fees are also reconciled immediately, eliminating a bill at the end of each month.
Easy Signup
Easy Signup
In less than 10 minutes, you can sign up to accept payments directly in Sertifi – one account, one complete and secure transaction.
Features
Workflow Automation
4/5 features
Payment Methods
4/5 features
Security & Fraud Prevention
4/5 features
Multi-Currency
4/5 features
Adjustments
4/5 features
Hardware
4/5 features
Sertifi by Flywire Reviews Summary
Ease of Use
4.8/5
Customer Support
4.6/5
ROI
4.7/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Sertifi by Flywire (Payments) is the #5 most trending product in the Payments Processing Software category (out of 119) and the #262 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSertifi by Flywire’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Sertifi by Flywire Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Sertifi by Flywire Case Studies
References
"Sertifi has been a true asset for our company. It makes sending documents and credit card authorization forms a breeze and is extremely reliable and convenient. It lets me work more efficiently and keeps our clients comfortable knowing their information is secure."
Jasmyn Luke
Group Rooms Coordinator @
New Orleans Inn
"Sertifi has helped give our clients peace of mind that their credit card information will stay secure. The turnaround time has been much quicker because guests are able to complete their forms by just clicking a link."
Karen Andrzejczyk
Sales & Catering Manager @
Cambria Hotel New York - Chelsea
"Before Sertifi, there were too many steps involved in the authorization process. I had to let my customers know their payment information was authorized manually by composing a new email and attaching a link to the location where I created the authorization. With Sertifi, all parties are automatically notified when the authorization process is complete in one email. It’s much quicker and more efficient!"
Jen Borres
Reservations Agent @
Wyndham Grand Clearwater Beach
"Using Sertifi has allowed our sales and front desk teams to conduct their day-to-day business more efficiently and faster. It makes our guests comfortable with providing sensitive credit card information because we know the solution is secure."
Horia Hodorog
General Manager @
Courtyard by Marriott Edmonton West
"Our fraudulent charges have almost disappeared completely. The system is fast and easy to use, and we have had no complaints from our guests at all."
Galynn Naiser
General Manager @
Hilton Garden Inn Houston Hobby Airport
Featured Customers
More Products by Sertifi by Flywire
Hotelier Rating
Looking for specific info?
10
Amazing Software
Manager, On Property Sales Solutions from 500+ room Branded Hotel in Addison (United States)
Verified
10 months ago
Sertifi is an easy and intuitive way for hotels to manage event payments with guests and eliminates the back and forth-of the antiquated credit card authorization process of the past.
United States
United States
Manager, On Property Sales Solutions
X-Large Hotel
10
Great service
Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Pompano Beach (United States)
Verified
10 months ago
The website is very user friendly; credit card approvals are always accurate. Love that the guests do not have to print out the form, It can be filled in and returned to us easily.
United States
United States
Sales Manager
Large Hotel
10
We are happy to have this service for the credit card authorization payments.
Accounts Receivable Coordinator from 200 to 499 room Branded Hotel in ロサンゼルス (United States)
Verified
10 months ago
We do like the Fraud Score, it gives us the option to make the decision of excepting for payment or not.
United States
United States
Accounts Receivable Coordinator
Large Hotel
10
Very friendly to use
General manager from 100 to 199 room Boutique in Miramar (United States)
Verified
10 months ago
It is very straight forward. Easy to use. it does not require much training to get familiar with it it
United States
United States
General manager
Large Hotel
10
Payment Security and Protection
Accounting Clerk from 200 to 499 room Branded Hotel in SanAntonio (United States)
Verified
10 months ago
The process to submit payment is easy with secured credit card information protection for our customers is a great feature.
United States
United States
Accounting Clerk
Large Hotel
10
Payment software
Accounts Receivable from 200 to 499 room Luxury Hotel in Stevenson (United States)
Verified
2 years ago
Sertifi gives easy reporting and tracking for payment processing by credit card and bank transfer allowing easy payment processing for clients and easy tracking as the vendor. Allows for supporting documents to be added for the client to see what they are paying for, signing contracts and event orders. Tracking information is made easy thro...
United States
United States
Accounts Receivable
Large Hotel
10
Amazing Software
Wedding Sales Executive from 200 to 499 room Branded Hotel in 圣何塞 (United States)
Verified
2 years ago
The payment software is really friendly for both, the hotel and our clients. It guides the clients for no erros and a smooth process for paying and signing any document.
United States
United States
Wedding Sales Executive
Large Hotel
10
Quick & Easy Payments/Reporting!
Executive Meeting Manager from 200 to 499 room Bed & Breakfast & Inn in Cambridge (United States)
Verified
2 years ago
Sertifi allows us to set up payment schedules in advance & to track deposits through their reporting options/system. The system automatically sends reminders to payers when due dates are close/past due & allows for ACH/card payments with a few clicks. If links expire, payers can create new links to complete payments that are past due or dec...
United States
United States
Executive Meeting Manager
Large Hotel
10
The Best Way to Shorten the Contracting Process
Sales Manager from 200 to 499 room Bed & Breakfast & Inn in Cincinnati (United States)
Verified
2 years ago
Nothing is better than seeing a client sign a contract and immediately submit their deposit. This means that I can not only ensure that revenue is hitting in the month when it should, it also makes a direct impact on the success and morale of my team. Gone are the days of waiting on contracts to come via fax and deposits coming through snai...
United States
United States
Sales Manager
Large Hotel
10
Really enjoy Sertifi and how convenient it is to review and sign documents
Group Sales Manager from 200 to 499 room Branded Hotel in Houston (United States)
Verified
2 years ago
I like how organized when sending contract and the fact that it is very user friendly when filling out and submitting documents
United States
United States
Group Sales Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Sertifi by Flywire hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Sertifi by Flywire
1 year ago
Flywire Acquires Sertifi to Accelerate Travel Business
Sertifi by Flywire
2 years ago
Best Practices to Get Ahead of Common Hotel Chargebacks Culprits
Sertifi by Flywire
2 years ago
Hilton Garden Inn Collects Authorizations 3.5x Faster
Sertifi by Flywire
3 years ago
Sertifi Releases Next-Generation Platform to Reimagine Agreement Processes for Hospitality
Sertifi by Flywire
3 years ago
Hospitality Industry Agreements & Payments Assessment
Sertifi by Flywire Integrations
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Support
Unverified
Sertifi by Flywire has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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0.0/5
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