The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 137 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
freetobook shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.
Shalom PMS shines .
Side-by-side ratings based on 137 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 137 | 0 |
After analyzing 137 verified reviews, freetobook users most value its ease of use, pricing/value for money, guest experience enhancements, while Shalom PMS users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Pricing/Value for Money
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Guest Experience Enhancements
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Channel Management
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Customization
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Self-Catering Focus
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Handling of Single vs. Double Occupancy Rates
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Shalom PMS |
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| Small (10-24 rooms) ▾ | #28 26 reviews | — |
| Mid-Size (25-74 rooms) | #53 2 reviews | — |
| X-Large (200+ rooms) | #25 1 reviews | — |
By Property Type
| Segment |
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Shalom PMS |
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| Boutique ▾ | #23 24 reviews | — |
| Luxury ▾ | #26 20 reviews | — |
| Branded / Chain ▾ | #31 6 reviews | — |
| Extended Stay ▾ | #26 5 reviews | — |
By Region
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Shalom PMS |
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| North America ▾ | #28 6 reviews | — |
| Europe ▾ | #8 94 reviews | — |
| Asia Pacific | #22 2 reviews | — |
| Middle East | #14 2 reviews | — |
Choosing between freetobook by freetobook and Shalom PMS hinges on your property’s specific needs and the robustness of each system. While both aim to streamline operations, only freetobook’s extensive review base and recent positive feedback make it a clear frontrunner. Your decision should consider not just features but also how well each platform fits your hotel’s size, segment, and operational complexity.
freetobook offers a comprehensive suite tailored for small to medium-sized hotels and B&Bs, with a proven track record of user satisfaction. Conversely, Shalom PMS remains less proven in the market, with no recent reviews to substantiate its claims or performance. How important is a platform backed by a broad, recent user community?
freetobook excels at helping independent hotels and B&Bs grow their direct bookings and manage reservations via a user-friendly interface. It integrates a full channel management system, booking engine, and guest messaging tools, making it ideal for properties looking to boost online visibility and operational efficiency.
Shalom PMS appears aimed at streamlining daily hotel management, with features like automated reservations and financial reporting. However, lacking recent reviews and proven market presence, it leaves hoteliers uncertain about its reliability and effectiveness.
Given the active user base and recent reviews, freetobook demonstrates a clearer track record of performance. Are you comfortable adopting a system with extensive proven success versus a less proven alternative?
If your hotel needs a proven platform with high ease of use, extensive features, and strong customer support, go with freetobook. It’s especially suited for small to mid-sized properties seeking to optimize direct bookings, manage multiple channels, and automate operational tasks.
If your focus is primarily on automating daily operations and detailed financial management, and you are less concerned about market presence, Shalom PMS might seem appealing. But be aware that no recent reviews or user ratings are available to confirm its performance or user satisfaction.
For hoteliers prioritizing a trusted and well-supported system, freetobook’s track record makes it the better choice. Would you prefer a platform with proven customer satisfaction or one still lacking recent validation?
freetobook boasts a stellar user rating of 4.91/5 for ease of use, with recent reviews praising its intuitive interface and simple setup. Customers highlight how new staff can quickly learn the system, reducing onboarding time and minimizing errors.
Shalom PMS, with no reviews or ratings available, offers no recent user feedback on usability. Its interface’s ease of use remains unverified, making it hard to assess whether your team will adopt it readily.
Edge: freetobook.
freetobook provides 38 unique features, including a channel manager, online booking engine, guest messaging, payment processing, revenue management, and automated communication tools. These features cover most operational needs for small hotels and B&Bs, with continuous updates based on user feedback.
Shalom PMS has no documented features or integrations, leaving its capabilities ambiguous. Without detailed feature sets or user feedback, it’s impossible to compare directly; however, freetobook’s clear feature advantage is evident.
Edge: freetobook.
freetobook garners a 4.91/5 customer support rating, with recent reviews emphasizing their quick, helpful, and personalized assistance. Hoteliers mention that support staff are knowledgeable and responsive, making onboarding and troubleshooting straightforward.
Shalom PMS does not have recent reviews or visible support ratings, making its support quality uncertain. Without user testimonials, it’s difficult to determine whether their support meets industry standards.
Edge: freetobook.
freetobook integrates with four verified partners, including RoomPriceGenie, Stripe, Pitchup.com, and Sweeply, offering essential integrations for marketing, payments, and channel distribution. These integrations extend the platform’s functionality and ease daily management.
Shalom PMS has no verified integrations listed, which limits its flexibility and potential for connecting with other systems you might already use.
Edge: freetobook.
freetobook’s reviews, with 129 total and 27 recent (last 6 months), consistently praise its usability, support, and value. The platform enjoys a high likelihood-to-recommend score of 99%, reflecting strong satisfaction among small accommodation operators.
Shalom PMS has no recent reviews or ratings, so its user satisfaction remains unverified. Without recent feedback, it’s impossible to gauge how hoteliers perceive its performance.
Edge: freetobook.
freetobook charges a straightforward base fee of $200, with no trial or hidden fees. Its pricing structure aligns with its feature set, offering good value for small properties.
Shalom PMS’s pricing details are not publicly available, which complicates budget considerations. The lack of transparent pricing makes it difficult to assess its value proposition against freetobook.
freetobook stands out as a trusted, feature-rich property management platform with a proven reputation. Its large and recent review base confirms its ability to meet small hotel and B&B needs effectively, making it a reliable choice.
Shalom PMS, lacking recent reviews and verifiable features, remains a less proven option. Its potential may appeal if you need basic automation, but without confirmation of performance, it’s a risky choice for most hoteliers.
If your priority is a platform backed by active users and recent positive feedback, go with freetobook. It offers the certainty of ongoing support, proven features, and a clear return on investment.
Conversely, if you seek a minimal, untested system with limited market presence, Shalom PMS might suffice—but proceed with caution. The decision ultimately depends on your property’s scale and comfort with unverified solutions.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Shalom PMS | |
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| Starting Price | From $200/mo | — |
According to HTR's product database, freetobook and Shalom PMS share 0 features. Here are the key differences — features one has that the other lacks.
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Shalom PMS |
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| Automated Space Optimization | ||
| Booking Engine | ||
| Centralized Messaging | ||
| Channel Manager | ||
| Payment Requests | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 26 more features differ between these products.
What hoteliers love
The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity... The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity allows property owners and managers to easily navigate the system, reducing the time required for administrative tasks and thereby increasing focus on improving guest services.
Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparis... Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparison to other systems, which is particularly attractive to small accommodation businesses looking to maintain professional operations without significant outlays.
Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmation... Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmations and tailored options. Users note these additions positively impact guest satisfaction and help in delivering a more professional service.
Where hoteliers push back
Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoice... Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoices and booking summaries. Enhanced options would allow users to better tailor the system to specific operational needs, improving overall satisfaction.
The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expans... The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expansion in this area. Addressing this could make Freetobook more attractive to a wider variety of accommodation providers.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. freetobook and Shalom PMS share many core Property Management Systems features, but each has unique capabilities. freetobook offers 4 verified integration partners, while Shalom PMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. freetobook leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
freetobook: No. Shalom PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. freetobook has an HT Score of 87 and Shalom PMS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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