The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
CMSol shines .
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $1,200/mo | Contact sales |
| Verified Reviews | 34 | 0 |
After analyzing 34 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while CMSol users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use
▾
|
|
|
+
Support Team
▾
|
|
|
+
Implementation
▾
|
|
|
+
Training Materials
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
System Speed
▾
|
|
|
−
Integration Capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | #53 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | — |
| Large (75-199 rooms) ▾ | #11 13 reviews | — |
| X-Large (200+ rooms) | #22 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #33 17 reviews | — |
| Luxury ▾ | #24 25 reviews | — |
| Branded / Chain ▾ | #22 19 reviews | — |
| Extended Stay | #45 2 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #33 4 reviews | — |
| Europe ▾ | #30 8 reviews | — |
| Asia Pacific ▾ | #14 5 reviews | — |
| Middle East ▾ | #5 14 reviews | — |
You’re choosing between Shiji Daylight PMS and Visual Hotel—a decision that hinges on your hotel’s size, existing tech infrastructure, and your strategic priorities. Shiji Daylight, a comprehensive cloud-native PMS used by over 32 hotels with recent reviews, offers robust features and a proven track record. Visual Hotel, a newer entry founded in 2022, boasts an AI-driven approach but has no reviews yet. Which system aligns best with your current needs and future growth?
Both products aim to streamline operations and improve guest experiences, but they diverge significantly in maturity and scope. Shiji Daylight PMS is a mature, feature-rich platform trusted by global hotel groups; its extensive list of features and regional presence make it suitable for hotels seeking reliability and scalability. Visual Hotel, still early in its journey with no available user reviews, emphasizes AI and simplified workflows, appealing more to hotels eager to experiment with newer tech.
Your decision depends on whether you prioritize a proven, highly integrated system or are open to exploring an AI-enhanced platform with untested reviews. Do you want a platform with a strong track record, or are you more interested in innovative features that may evolve quickly?
If your hotel needs a mature, widely adopted PMS with deep integrations and extensive features across guest management, reporting, and operations, Shiji Daylight is the clear choice. Its 32 recent reviews with a 74.68 HTR Score and 90% recommendation rate confirm its reliability in diverse hotel segments, especially luxury and branded hotels.
If your hotel is smaller, tech-savvy, or eager to leverage AI-driven insights for guest feedback and operational suggestions, Visual Hotel’s approach could be appealing—though its lack of reviews and proven customer base makes it a risk. For most established hotels, Shiji’s proven performance outweighs the allure of early-stage AI features.
Shiji Daylight PMS scores a high 4.63/5 in ease of use, with reviews praising its user-friendly interface and helpful training materials. Users note that new team members quickly adapt due to intuitive workflows and comprehensive onboarding, simplifying staff adoption across various hotel types.
Visual Hotel, with no available user reviews, cannot be definitively assessed, but its emphasis on a simplified, AI-driven interface suggests an intention toward ease of use. However, without real user feedback, uncertainty remains.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS offers an impressive 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, automated reminders, housekeeping modules, rate management, and real-time reporting. Its extensive integrations with over 64 partners enable seamless operation across property functions.
Visual Hotel’s features remain unspecified, but its AI focus suggests strengths in guest feedback analysis and operational recommendations. With no detailed feature list or third-party integrations available, Shiji’s comprehensive feature set clearly has the edge.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS earns a 4.53/5 rating for customer support, with reviews highlighting their responsiveness and helpfulness. Users appreciate the 24/7 support and detailed onboarding, which ease system adoption and troubleshooting.
Visual Hotel, lacking reviews or support ratings, cannot be reliably compared. Given the importance of support in complex PMS implementations, Shiji’s established support infrastructure provides clear reassurance here.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS integrates with 64 verified partners, including major booking engines, revenue management systems, and payment providers. Its open API and extensive partner network facilitate tailored, multi-system workflows.
Visual Hotel has no publicly listed integrations or partner network. This limits its ability to connect with existing hotel systems, making Shiji’s integrations a decisive advantage for hotels seeking a connected tech environment.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS boasts a 74.68 overall rating, with recent reviews emphasizing its user-friendliness, comprehensive features, and support. Hoteliers in luxury, branded, and conference hotel segments seem to favor its reliability and scalability, with a 90% likelihood to recommend.
Without reviews or ratings for Visual Hotel, it’s impossible to gauge user satisfaction. Given the data, Shiji’s established reputation clearly outpaces the untested platform.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS is priced at a base fee of $1,200, with no mention of additional implementation or monthly charges. Its pricing structure is transparent, with no free tier or trial.
Pricing details for Visual Hotel are unavailable, reflecting a lack of published pricing or trial options. For hotels seeking predictable costs, Shiji offers clarity; Visual Hotel’s pricing remains uncertain.
Not ideal if your hotel is extremely small or just testing new technology without dedicated IT resources.
Not ideal if your hotel requires a mature, proven system with extensive third-party integrations or regional support.
Shiji Daylight PMS is a mature, feature-rich platform trusted by a broad range of hotel types and sizes. Its extensive integrations, proven support, and recent reviews make it the safer, more reliable choice for most properties.
Visual Hotel, still early in its development, offers an AI-driven approach that might appeal to innovative hotels or those willing to accept higher risk and limited proven support. Its lack of review data makes it a less certain choice for hotels prioritizing stability and proven performance.
If your hotel values a tested, comprehensive PMS with strong regional presence, go with Shiji Daylight PMS. For hotels eager to explore AI and newer tech, and willing to accept some uncertainty, Visual Hotel could be worth monitoring as it develops.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $1,200/mo | — |
According to HTR's product database, Shiji Daylight PMS and Visual Hotel share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and Visual Hotel share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 65 verified integration partners, while Visual Hotel offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. Visual Hotel: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and CMSol has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property