Mews PMS vs. Shiji Daylight PMS:
Which Is Right for You?

The Decision

Choosing between Mews PMS and Shiji Daylight PMS boils down to your hotel’s operational needs and growth ambitions. Both systems aim to streamline hotel management, but they diverge significantly in features, user experience, and market focus. Mews offers a more modern, automation-rich platform with a broader hotel segment appeal, while Shiji emphasizes centralized guest data and scalability for larger hotel groups. Which solution aligns better with your hotel’s strategic goals?

Is Mews PMS or Shiji Daylight PMS Better for Hotels?

Mews and Shiji serve different hotel profiles but aim to improve operational efficiency. Mews is a highly rated, cloud-native PMS designed for modern hotels seeking automation, flexibility, and a broad range of integrations, especially appealing to boutique, hostel, and independent hotels. Conversely, Shiji's Daylight PMS caters to larger hotel groups and chains, emphasizing centralized data, scalability, and operational consistency across multiple properties.

Mews’s 4.62/5 overall rating and over 758 reviews—98 of which are recent—show widespread user satisfaction, especially among boutique and independent hotels. Shiji's rating is 0/5 in overall scores, with only 32 reviews, none recent, which restricts confidence in its current performance. Do you want a system proven through recent positive feedback or a less tested option?

Mews PMS vs Shiji Daylight PMS: Which Should Your Hotel Choose?

If your hotel needs a flexible, automation-driven PMS with extensive integrations, go with Mews. It is ideal for boutique hotels, hostels, and independents looking to streamline operations, automate guest communications, and scale easily.

If your hotel operates as part of a large chain or group requiring centralized guest profiles, consistent multi-property management, and advanced reporting, Shiji is a logical choice. It suits hotel groups seeking a scalable platform that can unify guest data and standardize operations across multiple locations.

For small to medium hotels prioritizing ease of use and rapid ROI, Mews’s modern interface and proven deployment process make it the better fit. Large chains aiming for centralized control and extensive automation might lean toward Shiji’s expansive feature set, though its reputation is less current.

Is Mews PMS or Shiji Daylight PMS Easier to Use?

Mews’s ease of use is highly praised, with a 4.7/5 rating and over 758 reviews, many emphasizing its intuitive, modern interface. Its onboarding process receives a 4.39/5 score, and users note that staff adoption is quick, often citing minimal training time and a friendly user experience.

Shiji’s 4.63/5 rating for ease of use is supported by positive comments on its intuitive interface, comprehensive training materials, and straightforward operation. However, some users mention system speed issues and occasional complexity, especially when integrating multiple modules.

Edge: Mews.

Which Has Better Features: Mews PMS or Shiji Daylight PMS?

Mews offers 7 exclusive features, including a revenue management module, booking engine, guest CRM, and a mobile app—features tailored for dynamic, guest-centric hotel operations. Shiji provides 46 unique features, such as advanced group booking tools, integrated CRS, automated night audits, and a broad suite of communication and housekeeping modules.

While Shiji's extensive feature list supports large chain operations, Mews’s features are more focused on automation, guest engagement, and flexibility, enabling modern boutique and independent hotels to operate efficiently with fewer manual processes.

Edge: Shiji Group (for larger, feature-heavy needs) — but Mews’s targeted feature set better suits the modern hotel’s agility.

Which Has Better Customer Support: Mews PMS or Shiji Daylight PMS?

Mews’s support scores are 4.27/5, with many reviews praising its responsiveness and helpfulness, despite occasional bugs. Users appreciate the proactive support, especially during onboarding and troubleshooting, with some highlighting rapid problem resolution.

Shiji’s support is rated slightly higher at 4.53/5, with reviews emphasizing their professionalism and availability, especially for larger clients. Many users note that support personnel are knowledgeable and helpful, but the system's cloud speed and customization issues can sometimes complicate support cases.

Edge: Shiji Group (slightly, due to support reliability).

Which Do Hoteliers Rate Higher: Mews PMS or Shiji Daylight PMS?

Mews’s 4.62/5 rating and 758 reviews, with recent feedback, indicate a high level of satisfaction, especially among boutique, hostel, and independent hotels. Hoteliers praise its intuitive interface, automation, and broad integrations, with many noting its ease of deployment.

Shiji, with only 32 reviews and no recent data, lacks current customer satisfaction ratings. The limited reviews do not provide enough confidence for a clear comparison. Hence, Mews's stronger recent review presence makes it the preferred choice.

Edge: Mews.

How Much Do Mews PMS and Shiji Daylight PMS Cost?

Mews’s pricing starts at $900/month, with no implementation fees or trial options listed, suggesting a straightforward subscription model. Shiji’s base price is $1,200/month, also without a trial or implementation fees, indicating similar pricing structures.

Cost considerations for your hotel should also include potential add-ons and integrations, with Mews’s expansive marketplace offering more flexibility. Overall, Mews appears slightly more affordable given the current data, but exact costs depend on your hotel’s specific needs.

What Type of Hotel Should Use Mews PMS?

• Hotels that prioritize automation and guest engagement, including boutique hotels, hostels, and independents.
• Teams seeking quick deployment with minimal training.
• Hotels aiming for an open API with extensive third-party integrations.
• Properties that want to improve operational efficiency and scalability.
• Not ideal if your hotel is part of a large chain needing centralized control or highly complex multi-property management.

What Type of Hotel Should Use Shiji Daylight PMS?

• Hotel groups and chains requiring centralized data management.
• Teams seeking a scalable platform across multiple properties.
• Hotels that value detailed reporting, automation, and integration with POS and CRS.
• Larger resorts or branded hotels with complex operational workflows.
• Not ideal if your hotel is small, boutique, or prioritizes rapid, user-friendly deployment without extensive customization.

The Bottom Line for Hotels: Which PMS Is the Clear Winner?

Mews is the more proven, reviewed, and recent platform, with a high overall rating and extensive positive customer feedback. It excels at automation, ease of use, and integration, making it ideal for modern, independent, and boutique hotels looking to streamline their operations.

Shiji offers a broad feature set and centralized management tools tailored to larger chains but suffers from a lack of recent reviews and lower user satisfaction ratings. It’s more suited for extensive hotel groups with complex needs that require a highly scalable, multi-property solution.

If your hotel values recent, high-quality reviews, ease of deployment, and a focus on automation, Mews is the clear choice. For large hotel groups with complex, centralized operations, Shiji might serve in theory but lacks current validation.

This comparison provides a clear, objective perspective based on current reviews, ratings, and features, helping you make an informed decision aligned with your hotel's specific needs.