The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SIHOT shines in customer support , with exclusive features like Guest CRM and Guest profiles.
WavePM shines in ease of use and ROI .
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 42 | 1 |
After analyzing 43 verified reviews, SIHOT users most value its advanced support and training, quick issue resolution, integrations and custom interfaces, while WavePM users highlight . Click any theme to see what reviewers say.
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WavePM |
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Advanced Support and Training
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Quick Issue Resolution
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Integrations and Custom Interfaces
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Flexibility and Adaptability
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User Interface and Modernization
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Financial Reporting and Customization
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Detailed Reporting and Analytics
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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WavePM |
|---|---|---|
| Small (10-24 rooms) ▾ | #40 9 reviews | #61 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #26 21 reviews | — |
| Large (75-199 rooms) ▾ | #16 9 reviews | — |
| X-Large (200+ rooms) | #30 1 reviews | — |
By Property Type
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WavePM |
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| Boutique ▾ | #35 15 reviews | #66 1 reviews |
| Luxury ▾ | #30 11 reviews | — |
| Branded / Chain ▾ | #25 13 reviews | — |
| Extended Stay ▾ | #28 5 reviews | — |
By Region
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WavePM |
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| North America | — | #61 1 reviews |
| Europe ▾ | #17 31 reviews | — |
| Middle East | #25 1 reviews | — |
Choosing between SIHOT by SIHOT and WavePM by WavePM hinges on the specific needs of your hotel and your operational priorities. Both aim to streamline property management, but SIHOT offers a deeply established, feature-rich platform with a broad global presence, while WavePM provides a more modern, AI-enhanced approach focusing on flexibility and ease of use. Which system aligns better with your hotel’s size, segment, and regional footprint?
SIHOT is a comprehensive, modular PMS with a strong European and Asian presence, boasting nearly 40 reviews and recent feedback. WavePM, by contrast, has only one review from the last six months, with no recent customer feedback, making its broader reputation less clear. Given the review count and recent activity, SIHOT’s more reliable data suggests it’s the safer, more proven choice.
SIHOT’s larger review base and higher review count—39 reviews, all recent—make it the more dependable option for hoteliers seeking a trusted, well-documented property management system. Its 4.77/5 overall rating and 93% likelihood to recommend demonstrate strong user satisfaction backed by current feedback, especially from hotels in Europe and Asia.
WavePM’s single review and a perfect 10/10 recommendation score are intriguing but lack recent validation, making its reliability uncertain. For hotels that prioritize proven performance, comprehensive features, and global support, SIHOT clearly leads.
SIHOT and WavePM tackle hotel operations but from different angles. SIHOT offers extensive modules covering front desk, reservations, guest management, and financial reporting, designed for multi-property, diverse hotel portfolios. WavePM, meanwhile, emphasizes straightforward, AI-powered tools aimed at simplifying property management workflows.
SIHOT’s strengths lie in its deep feature set—over 48 exclusive functionalities including guest CRM, booking engine, mobile check-in, and integrated payments—making it ideal for hotels needing a full-stack PMS. WavePM, with its AI-driven insights and streamlined interface, may appeal to smaller hotels or property managers seeking quick setup and ease of use, but its limited review data undermines confidence in its effectiveness.
Are you seeking a robust, scalable platform with proven performance? Or a nimble, modern solution that might still be maturing?
If your hotel operates across multiple locations, values detailed reporting, and needs extensive integrations, SIHOT is the clear pick. Its 60 verified partners and regional presence in Europe, Asia Pacific, and the Middle East underscore its scalability and reliability for larger or international hotels.
Conversely, if your property is a boutique, independent, or motel-focused operation and your priority is ease of onboarding and user-friendliness, WavePM’s intuitive interface and AI features could be appealing. However, with only one review, it’s difficult to gauge its performance in real-world settings.
In summary, choose SIHOT for extensive functionality, multi-property management, and regional support. Opt for WavePM if your hotel prioritizes simplicity, AI-driven insights, and a fresh approach, but be cautious given the limited recent reviews.
SIHOT’s ease of use is rated 4.49/5, supported by a strong onboarding score of 4.73/5. Users praise its dynamic interface and flexible setup, though some mention it could benefit from UI modernization. The onboarding process is well-rated, and staff adoption is facilitated by comprehensive training options.
WavePM scores a perfect 5/5 in ease of use and onboarding, with reviews emphasizing its straightforward, modern design and intuitive workflows. Its AI-powered features simplify complex tasks, making it accessible even for less tech-savvy staff.
Edge: WavePM.
SIHOT’s feature set includes 48 functionalities exclusive to its platform—guest CRM, gift vouchers, mobile app, online check-in/out, integrated payment terminals, automated night audit, and revenue management, among others. Its modular design lets your hotel pick precisely what fits your operations.
WavePM offers no additional features beyond its core management and AI tools. Its key strength lies in AI-driven review summaries and recommendations, but it lacks the extensive suite of features found in SIHOT.
Edge: SIHOT.
SIHOT’s support is rated 4.62/5, with reviews highlighting its quick issue resolution and knowledgeable team. Users appreciate the online training academy and ongoing CRM communication, which ease onboarding and ongoing use.
WavePM’s customer support scores 4/5, with reviews describing it as responsive and accommodating. However, with only one recent review, the depth of support experience remains unverified.
Edge: SIHOT.
SIHOT integrates with 60 verified partners, including industry leaders like Omnibees, Profitroom, and Channel Manager services. This extensive network ensures your hotel can connect seamlessly with the broader tech ecosystem.
WavePM has no verified integrations listed, limiting its ability to connect with other systems. This may restrict your hotel’s operational flexibility and future growth.
Edge: SIHOT.
SIHOT’s 39 recent reviews yield an impressive 4.77/5 rating, with an average score of 4.79/5 among luxury hotels and 4.5/5 across other segments. Reviewers praise its multi-property management, flexible modules, and detailed reporting.
WavePM, with only one review, lacks sufficient data for a meaningful comparison, though the reviewer extols its architecture and flexibility. Its recent review score (10/10) is promising but not conclusive.
Edge: SIHOT.
Both products do not publicly disclose pricing details, with SIHOT requiring direct contact for quotes and WavePM’s pricing also not available publicly. Expect costs to depend on the scale and modules selected.
Not ideal if your hotel is small, independent, or prioritizes a quick, simple setup with minimal features.
Not ideal if your hotel requires a deep feature set, extensive integrations, or regional support.
SIHOT is a feature-rich, well-established PMS suitable for hotels with complex needs and multi-property operations. Its broad integration network and regional presence make it ideal for larger or international hotels.
WavePM offers a modern, AI-enhanced platform that emphasizes ease of use and flexibility. It could be a good fit for smaller, independent hotels or properties looking for a simple, innovative solution, but its limited review data warrants caution.
For hotels seeking a proven, comprehensive system with robust support, SIHOT is the clear choice. If your hotel is smaller or tech-forward, and you’re willing to explore emerging solutions, WavePM’s modern approach could be appealing—though it remains less validated in the market today.
According to HTR's product database, SIHOT and WavePM share 0 features. Here are the key differences — features one has that the other lacks.
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WavePM |
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| Booking Engine | ||
| Calendar view | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for n... Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for new employees. Regular CRM calls are also appreciated for keeping open lines of communication.
SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibi... SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibility for certain problems, stressing an area for improvement in communication.
SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures s... SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures seamless operations and adds to the flexibility needed for modern hospitality businesses.
Where hoteliers push back
There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated c... There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated compared to other solutions on the market.
While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This fe... While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This feedback suggests a need for enhanced customization capabilities.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SIHOT and WavePM share many core Property Management Systems features, but each has unique capabilities. SIHOT offers 60 verified integration partners, while WavePM offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. WavePM leads in ease of use at 5.0/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SIHOT: No. WavePM: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SIHOT has an HT Score of 74 and WavePM has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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