Simple Booking (Channel Manager) vs. STAAH Channel Manager:
Which Is Right for You?

The Decision

Choosing the right channel management software is crucial for your hotel’s online visibility and revenue. Both Simple Booking and STAAH aim to streamline your OTA management, but their offerings and reputations differ significantly. While Simple Booking boasts a higher overall rating and more recent reviews, STAAH's larger review count and international presence make it a formidable contender. Which platform aligns best with your hotel’s specific needs?

Is Simple Booking or STAAH Better for Hotels?

Both Simple Booking and STAAH serve to connect your hotel to multiple OTAs, reducing manual updates and minimizing booking errors. Simple Booking’s primary strength is its focus on ease of use and a suite of unique features like multi-currency support and centralized management, but it lacks recent reviews to confirm ongoing performance.

STAAH, with a strong global footprint and 28 reviews—none more recent than six months—has established itself as a highly rated and user-friendly platform. Its real-time updates and OTA integrations are highly praised, yet some users express concerns about limited booking engine features and mobile app functionality. Are you prioritizing a highly rated platform with recent feedback or a globally proven solution with extensive integrations?

Simple Booking vs STAAH: Which Should Your Hotel Choose?

If your hotel needs a straightforward, easy-to-use channel manager with a focus on scalability and innovative features, go with Simple Booking. Its high 4.95/5 ease of use rating and specialized features like multi-lingual support and bulk updates suit independent hotels, resorts, or properties aiming for a modern online presence.

If your hotel requires a globally recognized platform with an extensive network of OTA integrations and strong customer satisfaction among larger hotels or chains, STAAH is the better choice. Its 4.61/5 overall rating, large review base, and emphasis on real-time updates make it ideal for properties managing diverse markets and multiple channels.

Is Simple Booking or STAAH Easier to Use?

Simple Booking’s UI, with a rating of 4.95/5, is often described as intuitive, fast, and pleasant, making onboarding smoother for your staff. The platform’s straightforward design minimizes training time and encourages quick adoption, though some users note limited back-office functionality and wish for enhanced reservation editing.

STAAH’s user interface, rated at 4.55/5, also receives high marks for its simplicity and efficient navigation. Many reviews highlight its ease of connecting to numerous OTAs and managing inventory, and its support team is frequently praised for prompt assistance. However, some users mention that the mobile app could be more user-friendly.

Edge: Simple Booking.

Which Has Better Features: Simple Booking or STAAH?

Simple Booking offers 8 unique features not available in STAAH, including multi-currency support, multi-lingual capabilities, centralized user management, derived rates, yield rules, bulk updates, an inventory grid, and support for weekly and monthly rates. These features cater to hoteliers seeking more control and flexibility without complex add-ons.

STAAH, while robust, does not list additional exclusive features beyond the core OTA management functions. Its strength lies in OTA connectivity and real-time updates, but it lacks some of Simple Booking’s advanced rate management tools.

Edge: Simple Booking.

Which Has Better Customer Support: Simple Booking or STAAH?

Simple Booking’s support ratings (4.81/5) are slightly higher than STAAH’s (4.45/5), with reviews praising its quick, attentive service and effective onboarding. Some users mention that support has become a bit more cumbersome over time, but overall, it remains highly recommended.

STAAH’s support team is appreciated for their responsiveness and helpfulness, especially during onboarding, but some reviews note delays or occasional difficulty in reaching support staff. Support quality remains strong but less consistently praised than Simple Booking.

Edge: Simple Booking.

Which Has More Integrations: Simple Booking or STAAH?

Simple Booking supports 56 verified partners, slightly outpacing STAAH’s 54, with 16 shared integrations like Triptease, RMS, and Oracle Hospitality. Its unique integrations include platforms like AdsHotel, Loyalty Tech, and Sojern, offering more options for specialized marketing and revenue tools.

STAAH also integrates with many of the same partners but has additional integrations like HotelTime and GuestTraction, which may appeal to larger or more diverse hotel portfolios. Both platforms are well-connected, but Simple Booking’s slightly broader partner list edges ahead.

Edge: Simple Booking.

Which Do Hoteliers Rate Higher: Simple Booking or STAAH?

Simple Booking’s overall rating of 4.61/5 from 28 reviews is backed by recent feedback, giving it a clear edge. Hoteliers praise its speed, ease of use, and support, especially among independent and boutique properties.

STAAH’s 4.61/5 rating from 28 reviews is also high, with many larger hotels and chains appreciating its extensive integrations and reliability. However, recent reviews lean more favorably toward Simple Booking’s platform and support quality.

Edge: Simple Booking.

How Much Do Simple Booking and STAAH Cost?

Simple Booking’s pricing is straightforward at $200 per month, with no hidden fees or freemium options. Its transparent flat-rate model makes budgeting predictable for your hotel.

STAAH’s pricing details are not publicly disclosed, but it is generally considered to be priced competitively with flexible plans based on the number of rooms and features. Exact costs often require direct inquiry, making Simple Booking’s clear pricing an advantage.

Edge: Simple Booking.

What Type of Hotel Should Use Simple Booking?

• Hotels that value ease of use with minimal onboarding time.
• Properties seeking multi-currency and multi-lingual support.
• Independent hotels, resorts, or boutique properties aiming for modern, scalable solutions.
• Hotels that want robust rate management features like yield rules and bulk updates.
• Businesses prioritizing quick support and straightforward integration.

Not ideal if:

• Your hotel needs extensive back-office functionality beyond channel management.
• You require complex revenue management or detailed analytics.
• You prefer a platform with a large international support network.

What type of hotel should use Simple Booking?
Hotels that seek a user-friendly, feature-rich platform with transparent pricing.
Teams that prioritize quick onboarding and reliable support.
Hotels that target international markets with multi-lingual and multi-currency options.
Resorts and boutique hotels aiming for modern, scalable channel management.

Not ideal if:

• Your hotel needs advanced revenue management tools or detailed reporting.
• You require a highly integrated PMS or other enterprise features.
• You prefer a platform with a larger global support infrastructure.

What Type of Hotel Should Use STAAH?

• Hotels that operate across multiple regions requiring diverse OTA connections.
• Larger properties or chains managing multiple locations.
• Hotels looking for real-time inventory and rate updates with proven reliability.
• Properties that value strong customer support and extensive integration options.
• Hotels that want a platform trusted by thousands of properties worldwide.

Not ideal if:

• Your hotel primarily caters to a niche market with simple needs.
• You are seeking detailed revenue management tools built into the platform.
• Mobile app usability is a top priority, as some reviews suggest room for improvement.

What type of hotel should use STAAH?
Hotels that need real-time, reliable OTA management with extensive integrations.
Teams managing multiple properties or international markets.
Hotels that value detailed analytics and seamless connectivity.
Properties seeking a platform with a long-standing reputation and global presence.

Not ideal if:

• Your hotel prefers a highly simplified interface with minimal features.
• You require advanced revenue management directly within the platform.
• Mobile management is a critical aspect of daily operations.

The Bottom Line for Hotels

Simple Booking offers a straightforward, highly rated channel manager packed with features tailored for independent and boutique hotels. Its recent reviews and high customer satisfaction emphasize ease of use, support quality, and innovative capabilities, making it ideal for properties looking to grow their direct bookings without complexity.

STAAH remains a solid choice for larger hotels and chains that require extensive OTA integrations and real-time inventory management. Its broad global reach and proven track record make it suitable for properties managing multiple markets, although some users note room for improvement in mobile usability and revenue features.

If your hotel values a modern, easy-to-implement platform with recent positive feedback, Simple Booking is the clear winner. Conversely, if your property demands extensive integrations and a trusted global platform, STAAH should be your choice.

In summary, for most hotels seeking a highly reviewed, user-friendly, and feature-rich platform, Simple Booking’s recent reviews and higher overall rating make it the better fit. However, larger properties or those with complex multi-market needs might lean towards STAAH for its broader integrations and global presence.