World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
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Simple Booking (Channel Manager)
4.8 (19 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Simple Booking (Channel Manager)
Unranked in Channel Managers
Booking Engine, Channel Manager, Hotel Web Site, Hotel Web Marketing, Hotel Consultancy, and Hospitality services
97% recommended by 28 hotels
Simple Booking has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Simple Booking’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Support
Supportive
Hoteliers often highlight the exceptional customer support offered by Simple Booking's Channel Managers product. They frequently mention the rapid and effective assistance received from support staff who demonstrate a deep understanding of user concerns. Support is readily accessible, providing fast solutions that are both clear and practical. Hoteliers appreciate the kindness and professionalism displayed by the team, noting these qualities are not always guaranteed in customer service. Furthermore, the support team excels in maintaining consistent communication, ensuring follow-ups are conducted swiftly, which significantly aids in transitioning processes like PMS changes.
Revenue Manager
5 months ago
Verified
... I really like the ease of use of this software and the focus on maximizing conversion and boost revenue, by also optimizing the distribution. The support is amazing, fast and understand your issue, ...
See full reviewHotel Director
5 months ago
Verified
... It’s the best program for organizing back office hoteliers, synchronizing portals and channel managers, all in one! Customer support is always operational and impeccable in helping you. ...
See full reviewHotel Director
5 months ago
Verified
... It’s the best program for organizing back office hoteliers, synchronizing portals and channel managers, all in one! Customer support is always operational and impeccable in helping you. ...
See full reviewHotel Director
5 months ago
Verified
... It’s the best program for organizing back office hoteliers, synchronizing portals and channel managers, all in one! Customer support is always operational and impeccable in helping you. ...
See full reviewOwner
1 months ago
Verified
... In 13 years we had no fails, the channel manager is fast and precise. The booking engine is easy to use and it has a nice look. ...
See full reviewManager
1 months ago
Verified
... clear, concise and precise information regarding the PMS change that we are planning in January. Kindness not taken for granted and rapid follow-up via email. ...
See full reviewManager
1 months ago
Verified
... clear, concise and precise information regarding the PMS change that we are planning in January. Kindness not taken for granted and rapid follow-up via email. ...
See full reviewAutomation
Streamlined
Hoteliers often emphasize the benefits of automation in SimpleBooking's Channel Manager product. They highlight how automation streamlines workflow efficiency by significantly reducing manual tasks and associated errors. This automation has been credited with saving substantial time and effort for hoteliers, allowing them to focus more on strategic tasks rather than operational minutiae. The automation features are described as intuitive and impactful, contributing to an overall smoother hotel management experience.
Sales & Revenue Manager
5 months ago
Verified
... 1 - User friendly; 2 - Drive more conversion; 3 - Excellent tools for upselling; 4 - Great customer care; 5- Reporting; 6 - Available channels; 7 - Completely integrated with all the metasearch ...
See full reviewSales manager
5 months ago
Verified
... Simplicity Easy to use Very efficient Excellent assistance Easy to use and very intuitive Possibility to make changes in real time and without problems ...
See full reviewSales manager
5 months ago
Verified
... I have been using this tool for many years and I have never changed because I think it is the best. Very fast bookings and even faster than OTAs. Excellent disintermediation tool. ...
See full reviewHotel Manager
5 months ago
Verified
... SimpleBooking is an incredible suite of products that has transformed the way I manage my hotel. The booking engine is incredibly user-friendly, both for guests and for me. It's easy to set up and customize, and it looks great on any device. But what I really love is the channel manager. It has saved ...
See full reviewHotel Manager
5 months ago
Verified
... SimpleBooking is an incredible suite of products that has transformed the way I manage my hotel. The booking engine is incredibly user-friendly, both for guests and for me. It's easy to set up and customize, and it looks great on any device. But what I really love is the channel manager. It has saved me so much time and effort by automatic ...
See full reviewIntegrations
Connected
Hoteliers often highlight the strong integration capabilities of Simple Booking's Channel Managers. The platform is fully integrated with all major metasearch platforms, which enhances its utility in driving conversions. Additionally, users appreciate that it can synchronize seamlessly with property management systems (PMS), providing effective and surprise-free operations. However, there are specific requests for increased personal management over channel mapping and ad campaign integrations, especially from pro users. Despite its robust existing integrations, there is a call for increasing flexibility and customization, particularly catering to business travel needs.
Sales & Revenue Manager
5 months ago
Verified
... 1 - User friendly; 2 - Drive more conversion; 3 - Excellent tools for upselling; 4 - Great customer care; 5- Reporting; 6 - Available channels; 7 - Completely integrated with all the metasearch ...
See full reviewSales & Revenue Manager
5 months ago
Verified
... 1 - User friendly; 2 - Drive more conversion; 3 - Excellent tools for upselling; 4 - Great customer care; 5- Reporting; 6 - Available channels; 7 - Completely integrated with all the metasearch ...
See full reviewConsulente aziendale
5 months ago
Verified
... Some peculiarities in the management of the various components; with various requests for implementations to the technical department they are always ready to accept the requested changes ...
See full reviewRevenue Manager
5 months ago
Verified
... For the pro users, it would be nice to allow a personal management of the channel mapping and the google hotel ads campaign management. For pro users it would be nice to be able to allow personal ...
See full reviewRevenue Manager
5 months ago
Verified
... For the pro users, it would be nice to allow a personal management of the channel mapping and the google hotel ads campaign management. For pro users it would be nice to be able to allow personal ...
See full reviewHotel Manager
5 months ago
Verified
... At the moment Simplebooking integrated CRM called CONVERTO is the perfect fit for leisure target. It could be improved in terms of flexibility and customization in the business travel direction. It ...
See full reviewHotel Manager
5 months ago
Verified
... SimpleBooking: A Must-Have for Hoteliers ...
See full reviewHotel Director
5 months ago
Verified
... It’s the best program for organizing back office hoteliers, synchronizing portals and channel managers, all in one! Customer support is always operational and impeccable in helping you. ...
See full reviewTitolare
5 months ago
Verified
... Ease of use: - it is intuitive, easy, immediate. Customer service is always available (which is no small thing). Integration with the PMS effective and without surprises. Video calls (which they call ...
See full reviewManager
1 months ago
Verified
... clear, concise and precise information regarding the PMS change that we are planning in January. Kindness not taken for granted and rapid follow-up via email. ...
See full reviewManager
1 months ago
Verified
... clear, concise and precise information regarding the PMS change that we are planning in January. Kindness not taken for granted and rapid follow-up via email. ...
See full reviewValue
Balanced
Hoteliers often highlight the exceptional value provided by SimpleBooking's Channel Manager product. Many users report a significant return on investment, noting that the software not only meets but exceeds expectations in its ability to streamline operations and increase bookings. The pricing is seen as transparent, with no hidden fees, making the cost-benefit a major advantage over competitors. Additionally, free trials and demos are useful tools that help new users assess the software's capabilities before committing. Overall, the consensus is that SimpleBooking offers excellent value for money due to its robust features and strong performance in enhancing operational efficiency and boosting revenues.
Sales & Revenue Manager
5 months ago
Verified
... 1 - User friendly; 2 - Drive more conversion; 3 - Excellent tools for upselling; 4 - Great customer care; 5- Reporting; 6 - Available channels; 7 - Completely integrated with all the metasearch ...
See full reviewConsulente aziendale
5 months ago
Verified
... We have been using Enterprise for several years and it has allowed us to be fast, high-performance, persuasive and flexible; furthermore, with an adequate approach, it has allowed us a ...
See full reviewConsulente aziendale
5 months ago
Verified
... We have been using Enterprise for several years and it has allowed us to be fast, high-performance, persuasive and flexible; furthermore, with an adequate approach, it has allowed us a disintermediation ...
See full reviewSales manager
5 months ago
Verified
... I have been using this tool for many years and I have never changed because I think it is the best. Very fast bookings and even faster than OTAs. Excellent disintermediation tool. ...
See full reviewRevenue Manager
5 months ago
Verified
... I really like the ease of use of this software and the focus on maximizing conversion and boost revenue, by also optimizing the distribution. The support is amazing, fast and understand your issue, ...
See full reviewRevenue Manager
5 months ago
Verified
... I really like the ease of use of this software and the focus on maximizing conversion and boost revenue, by also optimizing the distribution. The support is amazing, fast and understand your issue, ...
See full reviewHotel Manager
5 months ago
Verified
... At the moment Simplebooking integrated CRM called CONVERTO is the perfect fit for leisure target. It could be improved in terms of flexibility and customization in the business travel direction. It ...
See full reviewHotel Manager
5 months ago
Verified
... SimpleBooking is an incredible suite of products that has transformed the way I manage my hotel. The booking engine is incredibly user-friendly, both for guests and for me. It's easy to set up and customize, and it looks great on any device. But what I really love is the channel manager. It has saved me so much time and effort by automatically updating my rates and availability across all of my booking channels. I've seen a significant increase in bookings since I started using SimpleBooking, and I'm confident that it's due to the power of this software. On top of all that, the customer support team at SimpleBooking is amazing. They're always available to answer my questions and help me get the most out of the software. I highly recommend SimpleBooking to any hotelier who is looking for a way to streamline their operations and increase their bookings. Here are some of the things I love most about SimpleBooking: Easy-to-use booking engine Powerful channel manager Increased bookings Amazing customer support If you're looking for a hotel management software that can help you take your business ...
See full reviewHotel Manager
5 months ago
Verified
... SimpleBooking is an incredible suite of products that has transformed the way I manage my hotel. The booking engine is incredibly user-friendly, both for guests and for me. It's easy to set up and ...
See full reviewHotel Director
5 months ago
Verified
... Simple Booking is simply the best, I could not have made a better choice! ...
See full reviewHotel Director
5 months ago
Verified
... It’s the best program for organizing back office hoteliers, synchronizing portals and channel managers, all in one! Customer support is always operational and impeccable in helping you. ...
See full reviewHotel Director
5 months ago
Verified
... Simple Booking is simply the best, I could not have made a better choice! ...
See full reviewHotel Director
5 months ago
Verified
... Nothing. At the moment I really believe everything is very functional and satisfies all the functions needed to optimally manage the portal and channel interface. ...
See full reviewFunctionality
Balanced
Hoteliers often commend SimpleBooking's channel manager for its robust functionality, highlighting its effectiveness in managing bookings efficiently across multiple channels. The software's automation capabilities, such as automatically updating rates and availability, are particularly noted for saving users significant time and effort. Additionally, hoteliers appreciate the completeness of features, ensuring that all necessary tools for booking and upselling are present, which contributes to increased conversions and streamlined operations. Although some users note areas where further customization could enhance utility, the channel manager's core features and reliability receive positive remarks for consistently supporting hotel management tasks.
Sales & Revenue Manager
5 months ago
Verified
... 1 - User friendly; 2 - Drive more conversion; 3 - Excellent tools for upselling; 4 - Great customer care; 5- Reporting; 6 - Available channels; 7 - Completely integrated with all the metasearch ...
See full reviewSales & Revenue Manager
5 months ago
Verified
... 1 - User friendly; 2 - Drive more conversion; 3 - Excellent tools for upselling; 4 - Great customer care; 5- Reporting; 6 - Available channels; 7 - Completely integrated with all the metasearch ...
See full reviewSales & Revenue Manager
5 months ago
Verified
... 1 - User friendly; 2 - Drive more conversion; 3 - Excellent tools for upselling; 4 - Great customer care; 5- Reporting; 6 - Available channels; 7 - Completely integrated with all the metasearch ...
See full reviewSales & Revenue Manager
5 months ago
Verified
... 1 - User friendly; 2 - Drive more conversion; 3 - Excellent tools for upselling; 4 - Great customer care; 5- Reporting; 6 - Available channels; 7 - Completely integrated with all the metasearch ...
See full reviewSales & Revenue Manager
5 months ago
Verified
... 1 - Customized front end; 2 - More settings to modify for promo/offer; 3 - More free channels; Possibility to get back data from PMS in order to integrate analytics. ...
See full reviewConsulente aziendale
5 months ago
Verified
... We have been using Enterprise for several years and it has allowed us to be fast, high-performance, persuasive and flexible; furthermore, with an adequate approach, it has allowed us a ...
See full reviewConsulente aziendale
5 months ago
Verified
... Some peculiarities in the management of the various components; with various requests for implementations to the technical department they are always ready to accept the requested changes ...
See full reviewConsulente aziendale
5 months ago
Verified
... Some peculiarities in the management of the various components; with various requests for implementations to the technical department they are always ready to accept the requested changes ...
See full reviewConsulente aziendale
5 months ago
Verified
... We have been using Enterprise for several years and it has allowed us to be fast, high-performance, persuasive and flexible; furthermore, with an adequate approach, it has allowed us a ...
See full reviewConsulente aziendale
5 months ago
Verified
... We have been using Enterprise for several years and it has allowed us to be fast, high-performance, persuasive and flexible; furthermore, with an adequate approach, it has allowed us a ...
See full reviewSales manager
5 months ago
Verified
... Simplicity Easy to use Very efficient Excellent assistance Easy to use and very intuitive Possibility to make changes in real time and without problems ...
See full reviewRevenue Manager
5 months ago
Verified
... For the pro users, it would be nice to allow a personal management of the channel mapping and the google hotel ads campaign management. For pro users it would be nice to be able to allow personal ...
See full reviewHotel Manager
5 months ago
Verified
... SimpleBooking is an incredible suite of products that has transformed the way I manage my hotel. The booking engine is incredibly user-friendly, both for guests and for me. It's easy to set up and customize, and it looks great on any device. But what I really love is the channel manager. It has saved me so much time and effort by automatically updating my rates and availability across all of my booking channels. I've seen a significant increase in bookings since I started using SimpleBooking, and I'm confident that it's due to the power of this software. On top of all that, the customer support team at SimpleBooking is amazing. They're always available to answer my questions and help me get the most out of the software. I highly recommend SimpleBooking to any hotelier who is looking for a way to streamline their operations and increase their bookings. Here are some of the things I love most about SimpleBooking: Easy-to-use booking engine Powerful channel manager Increased bookings Amazing customer support If you're looking for a hotel management software that can help you take your business to the next level, I highly recommend SimpleBooking. Here are some additional details about the booking engine and channel manager: Booking Engine Customizable templates Mobile-friendly Secure payment processing Multiple ...
See full reviewHotel Manager
5 months ago
Verified
... SimpleBooking: A Must-Have for Hoteliers ...
See full reviewHotel Manager
5 months ago
Verified
... SimpleBooking is an incredible suite of products that has transformed the way I manage my hotel. The booking engine is incredibly user-friendly, both for guests and for me. It's easy to set up and customize, and it looks great on any device. But what I really love is the channel manager. It has saved me so much time and effort by automatically updating my rates and availability across all of my booking channels. I've seen a significant increase in bookings since I started using SimpleBooking, and I'm confident that it's due to the power of this software. On top of all that, the customer support team at SimpleBooking is amazing. They're always available to answer my questions and help me get the most out of the software. I highly recommend SimpleBooking to any hotelier who is looking for a way to streamline their operations and increase their bookings. Here are some of the things I love most about SimpleBooking: Easy-to-use booking engine Powerful channel manager Increased bookings Amazing customer support If you're looking for a hotel management software that can help you take your business to the next level, I highly recommend SimpleBooking. Here are some additional details about the booking engine and channel manager: Booking Engine Customizable templates Mobile-friendly Secure payment processing Multiple ...
See full reviewHotel Director
5 months ago
Verified
... It’s the best program for organizing back office hoteliers, synchronizing portals and channel managers, all in one! Customer support is always operational and impeccable in helping you. ...
See full reviewHotel Director
5 months ago
Verified
... It’s the best program for organizing back office hoteliers, synchronizing portals and channel managers, all in one! Customer support is always operational and impeccable in helping you. ...
See full reviewHotel Director
5 months ago
Verified
... Nothing. At the moment I really believe everything is very functional and satisfies all the functions needed to optimally manage the portal and channel interface. ...
See full reviewHotel Manager
5 months ago
Verified
... Simple but limited in back office functionality; Customer service has gotten worse over the years ...
See full reviewHotel Manager
5 months ago
Verified
... Simple to use but limited in back office functionality; customer support was once excellent, now it is difficult to reach and very cumbersome as per Zucchetti style. ...
See full reviewTitolare
5 months ago
Verified
... Ease of use: - it is intuitive, easy, immediate. Customer service is always available (which is no small thing). Integration with the PMS effective and without surprises. Video calls (which they call ...
See full reviewTitolare
5 months ago
Verified
... The ability to change a reservation would be helpful. A small editor to customize some parts of text also. They have already told me that by choice they do not include links in the quotes; for me ...
See full reviewTitolare
5 months ago
Verified
... The ability to change a reservation would be helpful. A small editor to customize some parts of text also. They have already told me that by choice they do not include links in the quotes; for me this is a limitation as it would be a really useful function (at least ...
See full reviewTitolare
5 months ago
Verified
... The ability to change a reservation would be helpful. A small editor to customize some parts of text also. They have already told me that by choice they do not include links in the quotes; for me ...
See full reviewManager
1 months ago
Verified
... clear, concise and precise information regarding the PMS change that we are planning in January. Kindness not taken for granted and rapid follow-up via email. ...
See full reviewManager
1 months ago
Verified
... clear, concise and precise information regarding the PMS change that we are planning in January. Kindness not taken for granted and rapid follow-up via email. ...
See full reviewUser Interface
Intuitive
Hoteliers often praise the user interface of Simple Booking’s Channel Manager for its intuitive ease of navigation and highly responsive performance. The visual design is appealing across devices, particularly noted for its user-friendliness on mobile platforms. While generally intuitive, first-time users may benefit from additional guidance for full usability. The interface clarity ensures data and essential information are clearly presented, aiding efficiency. Customizability allows some personalization, though further options may improve user experience. Overall, the interface meets high expectations in accessibility and functionality, significantly enhancing the hotel management process.
Brand Manager
5 months ago
Verified
... I like the assistance service and the ease of use. Highly performant user interface Booking engine. Very simple and intuitive channel manager. ...
See full reviewSales & Revenue Manager
5 months ago
Verified
... 1 - Customized front end; 2 - More settings to modify for promo/offer; 3 - More free channels; Possibility to get back data from PMS in order to integrate analytics. ...
See full reviewSales manager
5 months ago
Verified
... Simplicity Easy to use Very efficient Excellent assistance Easy to use and very intuitive Possibility to make changes in real time and without problems ...
See full reviewHotel Manager
5 months ago
Verified
... SimpleBooking is an incredible suite of products that has transformed the way I manage my hotel. The booking engine is incredibly user-friendly, both for guests and for me. It's easy to set up and ...
See full reviewHotel Manager
5 months ago
Verified
... At the moment Simplebooking integrated CRM called CONVERTO is the perfect fit for leisure target. It could be improved in terms of flexibility and customization in the business travel direction. It ...
See full reviewTitolare
5 months ago
Verified
... Ease of use: - it is intuitive, easy, immediate. Customer service is always available (which is no small thing). Integration with the PMS effective and without surprises. Video calls (which they call ...
See full reviewWhat Types of Hotels Simple Booking is Popular For
Size
11 | Large (75-199 room)
10 | Medium (25-74 room)
3 | Small (10-24 room)
4 | X-Large (200+ room)
1 | X-Small (1-9 room)
Country
19 | Italy
2 | Israel
2 | Spain
1 | Croatia
1 | Malta
1 | Iceland
1 | Romania
1 | Singapore
1 | Switzerland
Type
5 | Bed & Breakfast & Inns
11 | Boutiques
6 | Branded Hotels
14 | City Center Hotels
6 | Airport/Conference Hotels
2 | Extended Stay & Serviced Apartments
2 | Hostels
1 | Limited Service & Budget Hotels
11 | Luxury Hotels
10 | Resorts
1 | Vacation Rentals & Villas
Region
26 | Europe
1 | Asia Pacific
2 | Middle East
Category
27 | Booking Engine
19 | Channel Managers
Didn’t find what you were looking for?
What is Simple Booking?
Founded in 2001 | Headquarters in Firenze, FI | 18 employees
Simple Booking (Channel Manager) is a robust platform designed to streamline and enhance hotel operations by managing bookings across multiple online channels in one place. This all-in-one system empowers hoteliers to increase direct reservations and revenue by utilizing a cutting-edge, mobile-friendly booking engine. It simplifies the process of updating availability and rates with just one click across various platforms, including OTAs, GDS, IDS, wholesalers, mobile apps, social networks, and metasearch sites. Additionally, the platform provides valuable insights through Web & Booking Analytics, allowing hoteliers to make informed marketing and pricing decisions, improving overall efficiency and profitability.
Simple Booking (Channel Manager) Alternatives
Not sure if Simple Booking is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:
Capabilities
More than 150 external channels connected.
More than 150 external channels connected.
Connected to +150 systems such as OTA, IDS, Wholesales, Tour Operators, Collections and GDSs
Booking.com Promotions
Booking.com Promotions
Manage all Promotions on Booking.com directly via our channel manager.
Booking.com Market Insights
Booking.com Market Insights
Enjoy your destination demand data imported directly from Booking.com extranet.
Yield Management Rules
Yield Management Rules
Set up your inventory distribution rules to get the best inventory distribution among all connected partners
Complete Activity Logs
Complete Activity Logs
It offers a broad set of logs to check all activities following your preferred criteria.
Expedia Promotions
Expedia Promotions
You have the capability to handle all Expedia.com group promotions directly from the platform.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
Available Add-ons & Modules
Booking.com Promotion
Channel Managers
to manage your promotions in Booking.com. We are Preferred Partner.
Expedia Promotion
Channel Managers
Manage all your Expedia promotions directly from your channel manager.
Booking.com Insights
Get insights on your destinations thanks to the Booking.com API collecting demand data
Simple Booking Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Simple Booking (Channel Manager) is the #22 most trending product in the Channel Managers category (out of 111) and the #663 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSimple Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Simple Booking Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotelier Rating
Looking for specific info?
10
Efficiency, clarity and kindness
Manager from 10 to 24 room Bed & Breakfast & Inn in Arco (Italy)
Verified
1 months ago
clear, concise and precise information regarding the PMS change that we are planning in January. Kindness not taken for granted and rapid follow-up via email.
Italy
Italy
Manager
Small Hotel
10
High conversion rate, professional staff, perfect product
Owner from 5 to 9 room Boutique in Santander (Spain)
Verified
1 months ago
In 13 years we had no fails, the channel manager is fast and precise. The booking engine is easy to use and it has a nice look.
Spain
Spain
Owner
X-Small Hotel
10
Absolutely effective
Titolare from 25-49 room Bed & Breakfast & Inn in Canazei (Italy)
Verified
5 months ago
Ease of use: - it is intuitive, easy, immediate. Customer service is always available (which is no small thing). Integration with the PMS effective and without surprises. Video calls (which they call GYM) are often proposed to delve deeper into specific functions.
Italy
Italy
Titolare
Medium Hotel
4
Simple but limited in back office functionality; Customer service has gotten worse over the years
Hotel Manager from 50-74 room City Center Hotel in San Gimignano (Italy)
Verified
5 months ago
Simple to use but limited in back office functionality; customer support was once excellent, now it is difficult to reach and very cumbersome as per Zucchetti style.
Italy
Italy
Hotel Manager
Medium Hotel
10
Fortemente consigliato
Owner from 10 to 24 room Boutique in Naples (Italy)
Verified
5 months ago
Over the time of use, I really appreciated the simplicity given to managing the various types of rooms I have.
Italy
Italy
Owner
Small Hotel
10
Simple Booking is simply the best, I could not have made a better choice!
Hotel Director from 25-49 room Branded Hotel in Seville (Spain)
Verified
5 months ago
It’s the best program for organizing back office hoteliers, synchronizing portals and channel managers, all in one! Customer support is always operational and impeccable in helping you.
Spain
Spain
Hotel Director
Medium Hotel
10
SimpleBooking: A Must-Have for Hoteliers
Hotel Manager from 100 to 199 room Luxury Hotel in Bologna (Italy)
Verified
5 months ago
SimpleBooking is an incredible suite of products that has transformed the way I manage my hotel. The booking engine is incredibly user-friendly, both for guests and for me. It's easy to set up and customize, and it looks great on any device. But what I really love is the channel manager. It has saved me so much time and effort by automatica...
Italy
Italy
Hotel Manager
Large Hotel
9
Highly recommended booking engine and channel manager
Revenue Manager from 75-99 room Airport/Conference Hotel in Fiera di Primiero (Italy)
Verified
5 months ago
I really like the ease of use of this software and the focus on maximizing conversion and boost revenue, by also optimizing the distribution. The support is amazing, fast and understand your issue, giving you the best way to solve it.
Italy
Italy
Revenue Manager
Large Hotel
9
Very helpful
Receptionist from 25-49 room Boutique in Malcesine (Italy)
Verified
5 months ago
Intuitive graphics, very easy to use, with many possibilities to improve online sales and of great help for OTA management.
Italy
Italy
Receptionist
Medium Hotel
10
Professionalism = Profits at GoGo
Sales manager from 100 to 199 room Hostel in Miramare (Italy)
Verified
5 months ago
Simplicity Easy to use Very efficient Excellent assistance Easy to use and very intuitive Possibility to make changes in real time and without problems
Italy
Italy
Sales manager
Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
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Question:
What does this product or service do well?
Answer:
We have several common customers in Italy and abroad using Simple Booking either as channel manager+booking engine or just as booking engine. We like the genuine care with which they built both products. We particularly appreciate the speed of sync, flexibility in rate plans creation and the abundance of channels connected for the channel manager. When it comes to the BE, we particularly like the flexibility when creating promotions, offers etc. their plenty of options in terms of payment gateways. Not to mention the excellent customer service.
Showing all answers to: "What does this product or service do well?"
We have several common customers in Italy and abroad using Simple Booking either as channel manager+booking engine or just as booking engine. We like the genuine care with which they built both products. We particularly appreciate the speed of sync, flexibility in rate plans creation and the abundance of channels connected for the channel manager. When it comes to the BE, we particularly like the flexibility when creating promotions, offers etc. their plenty of options in terms of payment gateways. Not to mention the excellent customer service.
SimpleBooking's hotel reservation system exceeded my expectations! The user-friendly interface makes booking a breeze, and the seamless integration with our website has streamlined our operations. The robust features, from real-time availability to flexible pricing options, have significantly improved our efficiency. The customer support is exceptional—responsive and helpful. Our guests appreciate the simplicity of the booking process, enhancing their overall experience. Thanks to SimpleBooking, managing reservations has never been this easy and efficient. Highly recommended for any hotel looking for a reliable and user-friendly booking engine!
Very good performence on the front end and easy to handle in the backend, exactly what we were looking for. Also the included offer tool is great and helps a lot in the busy times. They always improve to be at the top.
is converting very well because it is very easy to use. The channel manager is very efficient, as is the customer service. I have been recommending it as a first choice to my accommodation clients for a number of years.
Question:
What differentiates this product or service from the competition?
Answer:
An excellent and user-friendly layout for the booking engine, with powerful functionalities that enhance the attractiveness and increase the conversion rate. This leads to higher direct booking share compared to other booking engines. The channel manager as well provides much needed flexibility for revenue managers in terms of rate plans, room types set up, connectivity with third party otas that usually other cm lack.
Showing all answers to: "What differentiates this product or service from the competition?"
An excellent and user-friendly layout for the booking engine, with powerful functionalities that enhance the attractiveness and increase the conversion rate. This leads to higher direct booking share compared to other booking engines. The channel manager as well provides much needed flexibility for revenue managers in terms of rate plans, room types set up, connectivity with third party otas that usually other cm lack.
SimpleBooking stands out from the competition due to its intuitive and user-friendly interface, seamless website integration, and robust features. Unlike many competitors, SimpleBooking offers a streamlined reservation system that is easy for both hotel staff and guests to navigate. The real-time availability feature and flexible pricing options set it apart, allowing hotels to optimize their revenue management effectively. Additionally, the exceptional customer support provided by SimpleBooking distinguishes it from others, ensuring that users receive prompt and helpful assistance when needed. Overall, the combination of user-friendly design, advanced features, and excellent support makes SimpleBooking a standout choice in the crowded field of hotel reservation systems.
Sometimes wishes and improvements are taking some time to be implemented. But overall, I guess this is the same with all technical companies. The exchange of ideas however is always welcome and we have a very good communication.
Simple Booking is a very easy product to set up, has a very good telephone and email support service (including ticketing), but above all makes the user experience very easy. If I were a hotelier I would always choose Simple Booking.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Make sure you do A/B tests with other vendors to assess the USP of this product compared to others, in terms of value for money, return on investment, speed, customer service, increase of direct share of bookings, increase of brand reputation and revenue.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Make sure you do A/B tests with other vendors to assess the USP of this product compared to others, in terms of value for money, return on investment, speed, customer service, increase of direct share of bookings, increase of brand reputation and revenue.
My advice to a hotelier considering SimpleBooking would be to take full advantage of the platform's features and customization options. Spend time exploring the system's capabilities and tailoring it to meet the specific needs of your hotel. Utilize the real-time availability and flexible pricing options to optimize revenue management. Additionally, leverage the seamless website integration to create a smooth and user-friendly booking experience for your guests. Don't hesitate to reach out to SimpleBooking's customer support for assistance or clarification—they are responsive and knowledgeable. By fully embracing the capabilities of SimpleBooking, you'll not only enhance your operational efficiency but also elevate the overall experience for both your staff and guests.
Book a demo and then your team will love the product.
The backend honestly is so easy to use and you can do so many things on your own without a lot of explanations. Our costumers are very happy with the performance of Simple booking and recommend us very often to colleagues.
I think Simple Booking is a product that can increase hotel profitability because of its simplicity, both in terms of configuration and user experience. It adapts to any type of hotel, improves conversions and can be easily and quickly linked to OTAs.
Recommended by
Massimiliano Terzulli
International Business Developer
@
Franco Grasso Revenue Team
Rizwan Waheed
Sales
@
terminal24 sarl
Sabrina Herger
Account Manager
@
Bocco Group
Federico Crespi
CEO
@
Federico Crespi & Associati
Massimiliano Terzulli
International Business Developer
@
Franco Grasso Revenue Team
Rizwan Waheed
Sales
@
terminal24 sarl
Sabrina Herger
Account Manager
@
Bocco Group
Federico Crespi
CEO
@
Federico Crespi & Associati
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Support
Unverified
Simple Booking has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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